Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance .................................1
1.2 Notational Descriptions ............. 3
1.3 Disposal of product and packing
material ...........................................4
2. Setting up the monitor .............. 5
2.1 Installation ..................................... 5
2.2 Operating the monitor ..............7
2.3 Remove the Base Assembly for
VESA Mounting ......................... 11
2.4 MultiClient Integrated KVM .. 12
2.5 MultiView .................................... 13
3. Image Optimization ................. 15
3.1 SmartImage ................................ 15
3.2 SmartContrast ............................ 17
3.3 HDR Settings in Windows 10
system ........................................... 18
3.4 AMD FreeSync™ Premium
Pro ................................................. 19
3.5 NVIDIA® G-SYNC®
Compatible ................................ 20
4. Ambiglow ................................... 21
5. Power Delivery and Smart
Power ........................................... 22
6. TechnicalSpecications ...........23
6.1 Resolution & Preset Modes .... 26
7. Power Management ................28
8. Customercareandwarranty..29
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ............................... 29
8.2 Customer Care & Warranty .... 32
9. Troubleshooting&FAQs .........33
9.1 Troubleshooting ........................ 33
9.2 General FAQs .............................. 34
9.3 Multiview FAQs ......................... 37
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor.
Take time to read this user manual
before you use your monitor. It contains
important information and notes
regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and main-
tenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing loss.
Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall into
ventilation holes or prevent proper
cooling of the monitor’s electronics.
• Do not block the ventilation holes on
the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds before
attaching the power cable or DC
power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If your
power cord is missing, please contact
with your local service center. (Please
refer to Service contact information
listed in Important information
manual.)
• Operate under the specified power
supply. Be sure to operate the monitor
only with the specified power supply.
Use of an incorrect voltage will cause
malfunction and may cause fire or
electric shock.
• Do not disassemble the AC adapter.
Disassembling the AC adapter may
expose you to the danger of fire or
electric shock.
• Protect the cable. Do not pull or bend
the power cable and signal cable.
Do not place the monitor or any
other heavy objects on the cables, if
damaged, the cables may cause fire or
electric shock.
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
2
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can cause
eye discomfort, it’s better to take
shorter breaks more often at your
workstation than longer breaks and
less often; for example a 5-10 minute
break after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Try to keep your eyes from eye strain
while using the screen for a constant
period of time by :
• Looking at something varying dis-
tances after a long period focusing
on the screen.
• Conscious Blinking often while you
work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to appro-
priate height and angle according
to your height.
• Adjusting the brightness and con-
trast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness,avoidtheuorescent
lighting, and surfaces that don’t
reecttoomuchlight.
• Seeing a doctor if your symp-toms.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure
on the LCD panel. When moving your
monitor, grasp the frame to lift; do not
lift the monitor by placing your hand
or fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void the
warranty.
• Unplug the monitor if you are not
going to use it for an extensive period
of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth. The
screen may be wiped with a dry cloth
when the power is off. However, never
use organic solvent, such as, alcohol,
or ammonia-based liquids to clean
your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect the
power cord. Then, remove the foreign
substance or water, and send it to the
maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please use
the monitor in a location that falls
within the following temperature and
humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave your
monitor unattended. Always activate
a periodic screen refresh application if
your monitor will display unchanging
static content. Uninterrupted display
3
of still or static images over an
extended period may cause “burn
in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burned
in” or “after-imaging” or “ghost
imaging” will disappear gradually over
a period of time after the power has
been switched off.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any document
for repair or integration, please
contact with your local service center.
(Please refer to Service contact
information listed in Important
information manual.)
• For transportation information, please
refer to “Technical Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not
sure what procedure to take when the
operating instructions given in this manual
have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may
be accompanied by an icon and printed
in bold or italic type. These blocks contain
notes, cautions or warnings. They are
used as follows:
Note
This icon indicates important information
and tips that help you make better use of
your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is mandated
by the relevant regulatory authority.
4
1.3 Disposal of product and pack-
ing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic equipment
collection. To determine the locations for
dropping o such waste electrical and
electronic, contact your local government
oce, the waste disposal organization
that serves your household or the store
at which you purchased the product.
Your new monitor contains materials that
can be recycled and reused. Specialized
companies can recycle your product
to increase the amount of reusable
materials and to minimize the amount to
be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable into
mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives to
optimize the environmental performance
of the organization's product, service and
activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and related
packaging material) in accordance with
all Environmental Laws and taking back
program with the contractor company.
Your display is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2.1 Installation
1
Package contents
AC/DC Adapter
* HDMI
* DP
* USB A-B
*USB C-C
Quick start
Register your product and get support at www.philips.com/welcome
279M1RV
*Dierent according to region
Note
Use only AC/DC adapter model: FSP230-
AJAN3-T/ ADP-230JB DH.
2
Install the base
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of the
base.
(3) Use a screwdriver to tighten the
screw located at the bottom of the
base, and secure the base to the
stand tightly.
(4) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
2
3
1
4
3. After attaching the base, erect
the monitor with both hands on
holding the monitor together with
styrofoam rmly. Now you can pull
out the styrofoam. When you pull
out the styrofoam, do not squeeze
the panel to avoid broken panel.
1
2
6
3
Connecting to your PC
1 2
USB hub
USB A-B
1
2
1 2
Fast Charger
1
2 3
4
5
6
7
8
9 10 11 12
13
1 2
USB C
USB C-C
1-1
1-2
1
USB Type-C
2
1
AC/DC power input
2
DisplayPort input
3
HDMI-1 input
4
HDMI-2 input
5
HDMI-3 input
6
AUDIO OUT
7
USB C
8
USB UP
9
USB downstream/USB fast charger
10
USB downstream
11
USB downstream/USB fast charger
12
USB downstream
13
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
ofthemonitorrmly.
2. Turnoyourcomputerandunplugits
power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4
USB hub
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Standby and
Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state.
5
USB charging
This display has USB ports capable
of standard power output including
some with USB Charging function
(identifiable with power icon ). You
can use these ports to charge your
Smart phone or power your external
HDD, for example. The display must be
powered ON at all times to be able to
use this function.
Some select Philips displays may not
Power or Charge your device when it
7
enters to “Sleep/Standby” mode (Red
power LED breathing). In that case,
please enter to OSD Menu and select
“USB Standby Mode”, then, turn the
function to “ON” mode (default=OFF).
This will then keep the USB power and
charging functions active even when
the monitor is in sleep/standby mode.
<
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by USB3.2 or higher version, the high-
speed signal devices, which may result
in a decreased eciency of the radio
transmission. Should this happen, please
try the following methods to help reduce
the eects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 or higher version of
connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 or higher version of
connection port.
2.2 Operating the monitor
Description of the control buttons
Press to switch power on. Press
more than 3 seconds to switch
powero.
Access the OSD menu
.
ConrmtheOSDadjustment.
Adjust the Game Setting.
Adjust the OSD menu.
Change the signal input
source.
Adjust the OSD menu.
SmartImage Game menu.
There are multiple selections:
Xbox, FPS, Racing, RTS,
Gamer 1, Gamer 2, Movie,
Economy, LowBlue Mode,
SmartUniformity,andO.
When the monitor receives
HDR signal, SmartImage will
show HDR menu. There are
multiple selections: Xbox, HDR
Game, HDR Movie, HDR Photo,
DisplayHDR 600,
Personal, and
O.
Return to previous OSD level.
8
2
EasyLink (CEC)
What is it?
HDMI is a single cable to carry both
picture and audio signals from your
devices to your monitor, saving you from
cable clutter. It carries uncompressed
signals, ensuring that you have the
highest quality from source to screen.
HDMI-connected monitors with Philips
EasyLink (CEC) allow you to control
functions of multiple connected devices
with one remote control. Enjoy high
quality picture and sound without clutter
or fuss.
How to enable EasyLink (CEC)
<
1. Connect an HDMI-CEC compliant
device through HDMI.
2. Congure the HDMI-CEC compliant
device properly.
3. Switch on EasyLink(CEC) of this
display by toggling to the right to
enter OSD.
4. Select [Setup] > [CEC].
5. Select [On], and then conrm the
selection.
Note
1. The EasyLink-compliant device must
be switched on and selected as the
source.
2. Philips does not guarantee 100%
interoperability with all HDMI CEC
devices.
3
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips LCD monitors. It allows an end user
to adjust screen performance or select
functions of the monitors directly through
an on-screen instruction window. A user
friendly on screen display interface is
shown as below:
<
Basic and simple instruction on the
control keys
To access the OSD menu on this Philips
display simply use the single toggle
button on the rear side of the display.
The single button operates like a joystick.
To move the cursor, simply toggle the
button in four directions. Press the
button to select desired option.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
9
Main menu Sub menu
Picture
OSD Setting
USB Setting
Language
Color
Ambiglow
Game Setting
Audio
PBP
LowBlue
Mode
Input
HDMI
Refresh Rate
SmartSize
Horizontal
Vertical
Transparency
OSD Time Out
Color Temperature
sRGB
PBP Mode
Swap
PBP Input
0~100
0~100
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
1 HDMI2.1,2 HDMI 2.1,3 HDMI 2.1 ,DisplayPort, USB C
On
1, 2, 3, 4
Size (1,2,3,4,5,6,7)
Brightness (0~100)
Contrast(0~100)
H. position
V. position
Panel Size
1:1
Aspect
17'' (5:4), 19'' (5:4), 19''W (16:10), 22''W (16:10), 18.5''W (16:9),
19.5''W (16:9), 20''W (16:9), 21.5''W (16:9), 23''W (16:9),
24''W (16:9), 27'W (16:9)
All-around, Top-Left-Right, Left-Right, Bottom
Low, Normal, High
Bright, Brighter, Brightest
Rainbow,White, Red, Rose, Magenta, Violet, Blue, Azure,
Cyan, Aquamarine, Green, Chartreuse, Yellow, Orange
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar, Nederlands,
Português, Português do Brasil, Polski , Русский, Svenska, Suomi, Türkçe,
Čeština, Українська, 简体中文, 繁體中文,日本語,한국어
Your Color
Follow Video
Follow Audio
Color Shift
Color Wave
Color Breathing
Starry Night
Static Mode
Light Position
Brightness
Speed
o
Crosshair
Adaptive Sync
Low Input Lag
SmartResponse
SmartFrame
1 HDMI 2.1
2 HDMI 2.1
3 HDMI 2.1
DisplayPort
USB C
Auto
HDMI 1
HDMI 2
HDMI 3
120Hz, 144Hz
120Hz, 144Hz
120Hz, 144Hz
SmartImage
SmartImage HDR
Brightness
Contrast
Sharpness
Saturation
SmartContrast
Gamma
Over Scan
Volume
Mute
Audio Source
DTS Sound
EQ
0 ~100
HDMI1, HDMI2, HDMI3, DisplayPort, USB C
Standard/Game/Classical/Rock/Live/Theater/O
100Hz, 300Hz, 1KHz, 3KHz, 10KHz
TruVolume HD
On, O
USB Standby Mode
USB-C Setting
KVM
High Data Speed, High Resolution
Auto, USB C, USB up
Setup
CEC
SmartPower
Reset
Information
Yes, No
Xbox/FPS/Racing/RTS/Gamer 1/Gamer2/ Movie/
Economy/ LowBlue Mode/SmartUniformity/O
Xbox/HDR Game/ HDR Movie/ HDR Photo/
DisplayHDR 600/ Personal / O
0 ~100
0 ~100
0 ~100
0 ~100
1.8, 2.0, 2.2, 2.4, 2.6
Clockwise, Anticlockwise
Clockwise, Anticlockwise
Note
1. Xbox: Level up your gaming
experience while playing Xbox
games, you can even control the
connected Xbox console using the
remote control.
2. This Philips monitor is certied with
AMD FreeSync™ Premium/NVIDIA®
G-SYNC® compatible. The technology
is used to match the refresh rate
of the monitor to the graphic
cards. Providing the smoothest
gaming experience by reducing or
eliminating judder, tearing, and
stuttering.
Enabling Adaptive-Sync from
the On-Screen Display menu
will automatically activate the
appropriate technology depending
on the graphics card installed in your
computer:
• If using an AMD Radeon graphics
card, FreeSync will be enabled.
• If using an NVIDIA GeForce
graphics card, G-SYNC compatible
will be enabled.
3. Go to www.philips.com/support
to download the latest version of
leaet to get more information on
FreeSync/G-SYNC certication.
10
4
Resolution notication
This monitor is designed for optimal
performance at its native resolution,
3840 × 2160. When the monitor is
powered on at a dierent resolution, an
alert is displayed on screen: Use
3840 × 2160 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
5
Physical Function
Tilt
20
-5
Swivel
+35
-35
Height adjustment
130mm
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
11
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
3. While keeping the release button
pressed, tilt the stand and slide it
out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
-5°
0° 90°
* Display design may differ from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
12
2.4 MultiClient Integrated KVM
1
What is it?
With MultiClient Integrated KVM switch,
you can control two separate PCs with
one monitor-keyboard-mouse set up.
2
How to enable MultiClient Integrated
KVM?
With the built-in MultiClient Integrated
KVM, Philips monitor allows to quickly
switch your peripherals back and forth
between in two devices through the OSD
menu setting.
Please follow the steps for the settings.
1. Connect the USB upstream cables
from your dual devices to the “USB
C1” and “USB up” port of this monitor
at the same time.
2. Connect peripherals to the USB
downstream port of this monitor.
USB
USB
USB C
PC1
PC2
1 2
3. Enter to OSD menu. Go to KVM layer
and select “Auto”, “USB C” or “USB up”
to switch the control of peripherals
from one device to another. Simply
repeat this step for switching the
control system using one set of
peripheral.
KVM Auto:
Source USB Hub
HDMI/DP USB UP
USB C USB C
<
Note
You can also adopt “MultiClient
Integrated KVM” in PBP mode, when you
enable PBP, you can see two dierent
sources projected to this monitor side
by side simultaneously. “MultiClient
Integrated KVM” enhances your
operation by using one set of peripherals
to control between in two systems
through the OSD menu setting. Follow
step3 as mentioned above.
13
2.5 MultiView
1
What is it?
Multiview enables active variety connect
and view so that you can work with
multiple devices like PC and Notebook
side-by-side simultaneously, making
complex multi-tasking work a breeze.
2
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience a
world of connectivity in a comfortable
way in the oce or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep an
eye on the live news video feed with
audio in the small window, while working
on your latest blog, or you may want to
edit an Excel le from your Ultrabook,
while logged into secured company
intranet to access les from a desktop.
3
How to enable MultiView by OSD
menu?
<
1. Toggle to the right to enter OSD
Menu Screen.
2. Toggle to the up or down to select
main menu [PBP], then toggle to the
right to conrm.
3. Toggle to the up or down to select
[PBP Mode], then toggle to the right.
4. Toggle to the up or down to select
[PBP], then toggle to the right to
conrm your selection.
5. Now you can move backward to
set the [PBP Mode], [PBP Input], or
[Swap].
6. Toggle to the right to conrm your
selection.
14
4
MultiView in OSD menu
[PBP]: Picture by Picture
Open up a sub-window
side-by-side of another
signal source.
A (main) B
When the sub source is
not detected:
A (main) B
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode. If
you expect to see full screen side by side,
adjust your devices resolution as pop up
attention resolution, you will able to see
2 devices source screen project to this
display side by side without black strips.
• PBP Input: There are 5 dierent
video inputs to choose as the
sub display source: [1 HDMI
2.1], [2 HDMI 2.1], [3 HDMI 2.1],
[DisplayPort], [USB C].
SUB SOURCE POSSIBILITY (xl)
Inputs
HDMI 1 HDMI 2 HDMI 3
DisplayPort
USB C
MAIN
SOURCE
(xl)
HDMI 1
● ● ● ● ●
HDMI 2
● ● ● ● ●
HDMI 3
● ● ● ● ●
DisplayPort
● ● ● ● ●
USB C
● ● ● ● ●
• Swap: The main picture source and
the sub picture source swapped on
the display.
Swap A and B source in [PBP] mode:
A (main) B
↔
B (main) A
• O: Stop MultiView function.
Note
When you do the SWAP function, the
video and its audio source will swap at
the same time.
15
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness, contrast,
color and sharpness in real time
to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
How to enable SmartImage?
1. Toggle to the left to launch the
SmartImage on screen display.
2. Toggle to the up or down to select
between the smartImage modes.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also toggle to the left to
make conrmation.
There are multiple selections:
X
box
,
FPS, Racing, RTS, Gamer 1, Gamer
2, Movie, Economy, LowBlue Mode,
SmartUniformity, and O
.
• Xbox: Level up your Xbox
experience, by optimizing gaming
performance, connecting the remote
control, and enabling Ambiglow.
Functionality: Optimizes display
settings for Xbox, connects the
remote control to the console, and
enables Ambiglow.
• Optimal Picture Performance:
Optimizes display image qual-
ity and response time for Xbox
consoles.
• Convenient CEC Control: Con-
sumer Electronics Control (CEC)
connects the remote control to
the display and Xbox console,
16
allowing control over power and
volume settings.
• Immersive Ambiglow Xbox
Experience: When in Xbox mode
the monitor will, by default, glow
in Xbox atmosphere green for
a more immersive Xbox experi-
ence.
• Other Ambiglow modes: More
Ambiglow modes are available
for use for a customized experi-
ence.
• FPS: For playing FPS (First Person
Shooters) games. Improves dark
theme black level details.
• Racing: For playing Racing games.
Provides fastest response time and
high color saturation.
• RTS: For playing RTS (Real Time
Strategy) games, a user-selected
portion can be highlighted for RTS
games (through SmartFrame). The
picture quality can be adjusted for
the highlighted portion.
• Gamer 1: User’s preference settings
saved as Gamer 1.
• Gamer 2: User’s preference settings
saved as Gamer 2.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness displays
every details in darker areas of
your videos without color washout
in brighter areas maintaining a
dynamic natural values for the
ultimate video display.
• Economy:Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for
just right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode for
easy on-the-eyes productivity Studies
have shown that just as ultra-
violet rays can cause eye damage,
shortwave length blue light rays
from LED displays can cause eye
damage and affect vision over time.
Developed for wellbeing, Philips
LowBlue Mode setting uses a smart
software technology to reduce
harmful shortwave blue light.
• SmartUniformity: Fluctuations in
brightness and color on different
parts of a screen are a common
phenomenon among LCD displays.
Typical uniformity is measured
around 75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off: No optimization by
SmartImage
GAME
.
When this display receives HDR signal
from the connected device, select a
picture mode that best ts your needs.
There are multiple selections:Xbox,
HDR Game, HDR Movie, HDR Photo,
DisplayHDR 600, Personal, and O.
• Xbox: Level up your Xbox
experience, by optimizing gaming
performance, connecting the remote
control, and enabling Ambiglow.
Functionality: Optimizes display
settings for Xbox, connects the
remote control to the console, and
enables Ambiglow.
17
• Optimal Picture Performance:
Optimizes display image qual-
ity and response time for Xbox
consoles.
• Convenient CEC Control: Con-
sumer Electronics Control (CEC)
connects the remote control to
the display and Xbox console,
allowing control over power and
volume settings.
• Immersive Ambiglow Xbox
Experience: When in Xbox mode
the monitor will, by default, glow
in Xbox atmosphere green for
a more immersive Xbox experi-
ence.
• Other Ambiglow modes: More
Ambiglow modes are available
for use for a customized experi-
ence.
• HDR Game: Ideal setting to optimize
for playing video games. With
brighter white and darker black, the
gaming scene is vivid and revealing
more details, easily spot enemies
hiding in the dark corner and
shadows.
• HDR Movie: Ideal setting for
watching HDR movie. Deliver better
contrast and brightness for more
realistic and immerse viewing
experience.
• HDR Photo: Enhancing red, green,
and blue for true-to-life visuals.
• DisplayHDR 600: Meet VESA
DisplayHDR 600 standard.
• Personal: Customize available
settings in picture menu.
• Off: No optimization by SmartImage
HDR.
Note
To switch o HDR function, please disable
from Input device and its content.
Inconsistent HDR settings between
input device and monitor may cause
unsatisfying images.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts backlighting
for clear, crisp, bright gaming and video
images or displays clear, readable text for
oce work. By reducing your monitor's
power consumption, you save on energy
costs and extend the lifetime of your
monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
18
3.3 HDR Settings in Windows 10
system
Steps
1. Right click on the desktop, enter to
display settings.
2. Select the display/monitor.
3. Adjust resolution to 3840 x 2160.
4. Turn the “HDR and WCG” to on
mode.
5. Adjust Brightness for SDR content.
Note
Windows 10 edition is required, always
upgrade to the most updated version.
Below linkage is for the further more
information from mircrosoft ocial
website.
https://support.microsoft.com/en-
au/help/4040263/windows-10-hdr-
advanced-color-settings
STEP 1
STEP 2
STEP 4
STEP 3
STEP 5
Note
To switch o HDR function, please disable
from Input device and its content.
Inconsistent HDR settings between
input device and monitor may cause
unsatisfying images.
19
3.4 AMD FreeSync™ Premium Pro
PC gaming has long been an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor,
and the monitor will show pieces of each
picture as a single image. This is called
“tearing.” Gamers can x tearing with
a feature called “v-sync,” but the image
can become jerky as the GPU waits on
the monitor to call for an update before
delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD FreeSync
TM
Premium Pro technology eliminates all
of these problems by letting the GPU
update the monitor the moment a new
picture is ready, leaving gamers with
unbelievably smooth, responsive, tearing-
free games.
Followed by the graphic card that are
compatible.
■ Operating system
• Windows 10/8.1/8
■ Graphic Card: R9 290/300 Series & R7
260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
■ Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
20
3.5 NVIDIA® G-SYNC® Compatible
When playing intense games with high
refresh rates, screen tearing may appear
without optimal graphics
synchronization. Certified as NVIDIA®
G-SYNC® Compatible, variable refresh
rate (VRR) reducing screen tearing and
syncing your monitor’s refresh rate
with your graphic card’s output for a
smoother gaming experience. Scenes
appear instantly, objects look sharper,
and gameplay is smooth, giving you a
stunning visual experience and a serious
competitive edge.
Note
• For best output performance, please
always ensure that your graphic card
is capable of achieving the maximum
resolution and refresh rate of this
Philips display.
• NVIDIA® G-SYNC® support interface:
DisplayPort.
• Make sure your graphic card
supports NVIDIA® G-SYNC®.
• Make sure to update NVIDIA®
G-SYNC® driver to the latest version,
see more information on NVIDIA
website: https://www.nvidia.com/.
• ©2019 NVIDIA, the NVIDIA logo,
and NVIDIA G-SYNC are trademarks
and/or registered trademarks of
NVIDIA Corporation in the U.S. and
other countries.
21
4. Ambiglow
Ambiglow
Ambiglow
1
What is it?
Ambiglow adds a new dimension to
your viewing experience. The innovative
Ambiglow processor continuously adjusts
the overall color and brightness of the
light to match the on screen image.
Whether you are playing games, or
watching movies, Philips Ambiglow oers
you a unique and immersive viewing
experience.
2
How does it work?
It is recommended that you dim the
lighting conditions in your room for
maximum eect. Ensure that Ambiglow
is set to “on” mode. Start a movie, or play
a game from your computer. The monitor
will react with appropriate colors creating
a halo eect, overall matching the image
on the screen. You can also manually
select Bright, Brighter, Brightest mode or
ambiglow function o mode depending
on your preference which helps reduce
eye fatigue under prolonged usage.
3
How to enable Ambiglow
Ambiglow function can be selected
through OSD menu by pressing right
button to choose and pressing right
button again to conrm the selection:
1. Press right button.
2. To switch Ambiglow o, or select
[Follow Video], [Follow Audio],
[Color Shift], [Color Wave], [Color
Breathing], [Starry Night], [Static
Mode], [Your Color], [Light Position],
[Speed], [Brightness], [O].
<
22
5. Power Delivery and
Smart Power
Smart Power is an exclusive Philips
technology that provides exible power
delivery options. With Smart Power,
you can still charge your device without
sacricing the screen brightness, even set
your screen as VESA DisplayHDR 600.
1
How to enable Smart Power?
<
1. Connect the device to the USB C port.
2. Press right button, and select [Setup].
3. Select [Smart Power], and turn on or
o.
SmartImage mode
Power Delivery
from USB C
Ambiglow
SmartImage
Smart Power
On: 65W
On
Smart Power
O: 45W
On
SmartImage HDR
(HDR Game, HDR Movie,
HDR Photo, Personal)
Smart Power
On: 65W*
On
Smart Power
O: 45W
On
SmartImage HDR
(VESA DisplayHDR 600)
Smart Power
On: 65W*
On
Smart Power
O: 45W
On
Note
• If DFP (Downstream Facing Port) is
using more than 5W, then [Smart
Power] will be turned off.
23
6. Technical Specifications
Picture/Display
Monitor Panel Type Nano IPS Techonology
Backlight W-LED system
Panel Size 27" W (68.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.1554(H) mm x 0.1554(V) mm
Contrast Ratio (typ.) 1,000:1
Recommended Resolution 3840x2160 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10
Display Colors 1.07 B
Flicker Free Yes
Picture enhancement SmartImage Game /SmartImage HDR
Vertical Refresh Rate
48-144Hz (HDMI/DP)
48-120Hz (USB C)
Horizontal Frequency
30-135KHz (HDMI)
30-254KHz (DP/USB C)
Color Gamut Yes
SmartUniformity Yes
Delta E Yes
sRGB Yes
LowBlue Mode Yes
Ambiglow Yes (4-sides Ambiglow)
AMD FreeSync
TM
Premium Pro
Yes
HDR VESACertiedDisplayHDR™600
NVIDIA® G-SYNC®
Compatible
Yes
Connectivity
Connectors
1 x USB-C (DP ALT mode, PD 65W)
1 x DisplayPort 1.4
3 x HDMI 2.1 (HDCP 2.2)
4 x USB-A, downstream with x2 fast charge BC 1.2
1 x USB-B (upstream)
1 x Audio out
Power Delivery
USB-C: up to 65W (5V/3A, 7V/3A, 9V/3A, 10V/3A,
12V/3A, 15V/3A, 20V/3.25A)
USB-A: x2 fast charge BC 1.2, up to 7.5W (5V/1.5A)
Sync input Separate Sync
Convenience
Speaker 5W x 2 with DTS sound
MultiView PBP mode
KVM YES (USB-C,USB-B)
24
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
SimpliedChinese,TraditionalChinese,Japanese,
Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8, Mac OSX
Stand
Tilt -5 / +20 degree
Swivel -35 / +35 degree
Height adjustment 130mm
Power
Consumption
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 62.7 W (typ.) 62.7 W (typ.) 62.4 W (typ.)
Sleep (Standby mode) 0.5W 0.5W 0.5W
Omode 0.3W 0.3W 0.3W
Heat Dissipation*
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
213.99 BTU/hr
(typ.)
213.99 BTU/hr
(typ.)
212.97 BTU/hr
(typ.)
Sleep (Standby mode) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Omode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply External, 100-240V AC, 50-60Hz
Dimensions
Product with stand (WxHxD) 609 x 545 x 282 mm
Product without stand
(WxHxD)
609 x 353 x 75 mm
Product with packaging
(WxHxD)
730 x 470 x 224 mm
Weight
Product with stand 9.00 kg
Product without stand 5.20 kg
Product with packaging 12.32 kg
Operating Condition
Temperature range
(operation)
0°C to 40 °C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
25
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
SpecicSubstances 100% PVC BFR free housing
Cabinet
Color Black
Finish Glossy/Textured
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. SmartUniformity and Delta E information sheets are included in the box.
3. The version of HDMI and DisplayPort comply with the Compliance Test Specication
(CTS).
26
6.1 Resolution & Preset Modes
1
Maximum Resolution
3840 x 2160 @ 144 Hz (HDMI/DP)
3840 x 2160 @ 120 Hz (USB C)
2
Recommended Resolution
3840 × 2160 @ 60 Hz
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
60.02 1024 x 768 75.03
44.77 1280x 720 59.86
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
67.50 1920 x 1080 60.00
135.00 1920 x 1080 120.00
133.29 1920x2160
(PBP)
59.98
183.00 2560x1440 120.00
67.50 3840 x 2160 30.00
112.50 3840 x 2160 50.00
135.00 3840 x 2160 60.00
266.65 3840 x 2160 120.00
319.94 3840 x 2160
(HDMI/DP)
144.00
3
Video Timing
Resolution V. freq (Hz)
640 x 480p 60Hz 4:3
720x 480p 60Hz 4:3
720 x 480p 60Hz 16:9
1280x 720p 60Hz
1920x 1080i 60Hz
1920x 1080p 60Hz
720 x 576p 50Hz 4:3
720 x 576p 50Hz 16:9
1280x 720p 50Hz
1920 x 1080i 50Hz
1920 x 1080p 50Hz
3840 x 2160p 50Hz
3840 x 2160p 60Hz
Note
1. Please notice that your display works
best at native resolution of 3840 x
2160. For best output performance,
please always ensure that your
graphic card is capable of achieving
the maximum resolution and refresh
rate of this Philips display.
2. The default resolution through HDMI
is 3840 x 2160 @120Hz for optimal
HDMI 2.1 console gameplay. If you
want to run 4K UHD with 144Hz,
please go to OSD menu, select [HDMI
Refresh Rate], and change to [144Hz].
27
3. If you feel the texts in your display is
a little fade away, you can adjust your
fonts setting in your PC/Notebook as
following steps.
Step 1: Control panel/All Control Panel
Items/Fonts
Step 2: Adjust Clear Type Text
Step 3: Uncheck "Clear Type"
28
7. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its
power consumption when not in use. If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the power consumption and
signaling of this automatic power saving
feature:
Power Management Denition
VESA Mode Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
62.7 W
(typ.)
244.4 W
(max.)
White
Sleep
(Standby
mode)
OFF No No
0.5 W
(typ.)
White
(blink)
Omode OFF - -
0.3 W
(typ.)
OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 3840 × 2160
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
29
8. Customer care and
warranty
8.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
in at panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will be
repaired or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects on
a TFT Monitor panel must exceed these
acceptable levels. For example, no more
than 0.0004% of the sub pixels on a
monitor may be defective. Furthermore,
Philips sets even higher quality standards
for certain types or combinations of pixel
defects that are more noticeable than
others. This policy is valid worldwide.
Sub pixels
Pixels
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or sub
pixels that are always lit or 'on'. That is, a
bright dot is a sub-pixel that stands out
on the screen when the monitor displays
a dark pattern. There are the types of
bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
30
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable, Philips
also species tolerances for the proximity
of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That is,
a dark dot is a sub-pixel that stands out
on the screen when the monitor displays
a light pattern. These are the types of
black dot defects.
31
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty
period, a TFT Monitor panel in a Philips at panel monitor must have pixel or sub pixel
defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
32
8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out
of Warranty service package is oered via our Certied Service Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible for
all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierent Regions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
33
9. Troubleshooting &
FAQs
9.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer service
representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged
into the power outlet and into the
back of the monitor.
• First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
Check cable connection
• Make sure the monitor cable is
properly connected to your computer.
(Also refer to the Quick Start Guide).
• Check to see if the monitor cable has
bent pins.
• Make sure the computer is turned on.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics
board or PC.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has been
turned o.
• Uninterrupted display of still or static
images over an extended period may
cause "burn in", also known as "after-
imaging " or "ghost imaging", on your
screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in monitor panel
technology. In most cases, the "burned
in" or "after-imaging" or "ghost
imaging" will disappear gradually over
a period of time after the power has
been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen
refresh application if your monitor will
display unchanging static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-image” or “ghost image”
symptoms that will not disappear
and cannot be repaired. The damage
34
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal used
in today’s technology, Please refer the
pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light using
the power LED Setup in OSD main
Controls.
For further assistance, refer to the Service
contact information listed in Important
information manual and contact Philips
customer service representative.
* Functionality dierent according to
display.
Audio problem
No sound
• Check if audio cable is connected to
PC and monitor correctly.
• Ensure audio is not muted. Press OSD
“Menu”, select “Audio” then “Mute”.
Check it on “Off” position.
• Press “Volume” in OSD main control to
adjust the volume.
9.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 3840 × 2160.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display icon.
Inside the Display Control Panel, select
the 'Settings' tab. Under the setting
tab, in box labelled 'desktop area',
move the sidebar to 3840 × 2160
pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat step
2 and 3 to verify that your PC is set at
3840 × 2160.
• Shut down your computer, disconnect
your old monitor and reconnect your
Philips monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: Thesearethedriverlesforyour
monitor. Your computer may ask
you for monitor drivers (.inf and
.icmles)whenyourstinstallyour
monitor. Follow the instructions in
your user manual, monitor drivers
(.infand.icmles)willbeinstalled
automatically.
Q3: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
35
select the desired resolution under
Windows® Control Panel with the
"Display properties".
Q4: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the button, then
select [Reset] to recall all the
original factory settings.
Q5: Is the monitor screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected
to excessive shocks and is protected
from sharp or blunt objects. When
handling the monitor, make sure
that there is no pressure or force
applied to the panel surface side.
Thismayaectyourwarranty
conditions.
Q6: How should I clean the monitor
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as ethyl
alcohol, ethanol, acetone, hexane,
etc.
Q7: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as the
following procedures:
• Press button to show the OSD (On
Screen Display) menu
• Press button to select the option
[Color] then press button to enter
color setting, there are three settings
as below.
1. Color Temperature: The seven
settings are Native, 5000K, 6500K,
7500K, 8200K, 9300K and 11500K.
With settings in the 5000K range
the panel appears "warm, with
a red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting for
ensuring correct exchange of colors
betweendierentdevice(e.g.
digital cameras, monitors, printers,
scanners, etc).
3. UserDene:Theusercanchoose
his/her preference color setting by
adjusting red, green, blue color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed in
terms of absolute scale, (degrees Kelvin).
Lower Kevin temperatures such as 2004K
are red; higher temperatures such as
9300K are blue. Neutral temperature is
white, at 6504K.
Q8: Can I connect my monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips monitors are fully
compatible with standard PCs,
Macs and workstations. You may
need a cable adapter to connect
the monitor to your Mac system.
Please contact your Philips
sales representative for more
information.
Q9: Are Philips monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-
and-Play compatible with
Windows10/8.1/8, Mac OSX
Q10: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in monitor panels?
Ans.: Uninterrupted display of still or
static images over an extended
36
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
monitor panel technology. In most
cases, the "burned in" or "after-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switchedo.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your monitor
will display unchanging static
content.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Q11: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your monitor works best at its
native resolution of 3840 × 2160.
For best display, please use this
resolution.
Q12: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.
Q13: Why the fonts are indisctinct?
Ans.: Please follow the process on page
27 to improve it.
Q14: Where can I nd Important
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
37
9.3 Multiview FAQs
Q1:
How to listen to Audio,
independent of video?
Ans.: Normally the audio source is linked
to the main picture source. If you
want to change audio-source input
, you can press to enter OSD
menu. Select your preferred [Audio
Source] option from the [Audio]
main menu.
Please note that the next time you
turn on your display, the display
will by default select the audio
source you chose last time. In case
you want to change it again, you
need to go through the above
steps to select your new preferred
audio source, which then will
become the “default” mode.
Q2:
Why the sub-windows ickers
when I enable PBP.
Ans: It’s because the sub-windows video
source is interlace timing (i-timing),
please change sub-window signal
source to be progressive timing
(3P-timing).
2021 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory
Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license.
Specicationsaresubjecttochangewithoutnotice.
Version: 279M1RE1T
