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Chapter 9 Troubleshooting
Quick tips...........................................................................................137
Sequence to restart your network.............................................137
WiFi settings.................................................................................137
Network settings..........................................................................137
The router and satellite do not sync..............................................137
You cannot log in to the router.......................................................138
You cannot access the Internet.......................................................139
Troubleshoot Internet browsing.....................................................140
Troubleshoot PPPoE........................................................................141
Troubleshoot WiFi connectivity......................................................141
Troubleshoot your network using the ping utility........................142
Test the LAN path to your router...............................................142
Test the path from your computer to a remote device...........143
Appendix A Factory Settings and Technical Specifications
Factory settings for Orbi routers....................................................146
Factory settings for Orbi router model RBRE960....................146
Factory settings for Orbi router model RBRE950....................148
Factory settings for Orbi satellites..................................................150
Factory settings for Orbi satellite model RBSE960.................150
Factory settings for Orbi satellite model RBSE950.................152
Technical specifications for Orbi routers......................................154
Technical specifications for Orbi router model RBRE960......154
Technical specifications for Orbi router model RBRE950......155
Technical specifications for Orbi satellites....................................157
Technical specifications for Orbi satellite model RBSE960....157
Technical specifications for Orbi satellite model RBSE950....159
7
Orbi Quad-Band Mesh WiFi 6E System
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