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4 Customer Care Center +1 (800) 732-2677
Proper fit of the receiver collar is important. A receiver collar worn for too long or made too tight on the pet’s neck may cause skin
damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
- Avoid leaving the receiver collar on the pet for more than 12 hours per day.
- When possible reposition the receiver collar on the pet’s neck every 1 to 2 hours.
- Check the fit to prevent excessive pressure; follow the instructions in this manual.
- Never connect a leash to the receiver collar; it will cause excessive pressure on the contact points.
- When using a separate collar for a leash, don’t put pressure on the receiver collar.
- Wash the pet’s neck area and the contact points of the receiver collar weekly with a damp cloth.
- Examine the contact area daily for signs of a rash or a sore.
- If a rash or sore is found, discontinue use of the receiver collar until the skin has healed.
- If the condition persists beyond 48 hours, see your veterinarian.
- For additional information on bed sores and pressure necrosis, please visit our website.
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