Troubleshooting Steps
For even toasting:
The defect could be due to needing to empty the crumb tray, Crumbs jamming the mechanism/magnet
would stop the device from fulfilling its capabilities. It is also worth making sure that the customer is
holding down the lever for a period of 5 to 10 seconds, which should allow the lever to stay in place and
connect properly, this will provide a balance toasting of the bread. Any heavy handling to the device
may also cause damage to the internal heating element, even small damages gradually become worse
over time.
