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SNOW JOE
®
+ SUN JOE
®
CUSTOMER PROMISE
PRODUCT REGISTRATION:
Snow Joe
®
, LLC (“Snow Joe
®
+ Sun Joe
®
”) strongly
encourages you to register your purchase. You can
register online at snowjoe.com/ProductRegistration,
or by printing and mailing in a registration card available
online from our website, or calling our Customer Service
Department at 1-866-SNOWJOE (1-866-766-9563),
or by e-mailing us at [email protected]. Failure to
register your product purchase will not diminish your
warranty rights. However, registering your purchase will
allow Snow Joe
®
+ Sun Joe
®
to better serve you with
any of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe
®
+ Sun
Joe
®
to the owner of this new product for residential
and personal household use only. This Warranty
does not apply to products used for commercial,
rental or re-sale purposes. Should ownership of
this product change during the 2-year period,
please update the product’s owner information at
snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe
®
+ Sun Joe
®
warrants to the owner that if this
product fails within 2 years from the date of purchase
due to a defect in material or workmanship or as a
result of normal wear and tear from ordinary household
use, Snow Joe
®
+ Sun Joe
®
will send a replacement
part or product, as needed, free of charge and with free
shipping to the original purchaser.
If, in Snow Joe
®
+ Sun Joe
®
’s sole discretion, the failed
product cannot be repaired with a part, Snow Joe
®
+
Sun Joe
®
will elect to either (A) send a new product at
no charge and with free shipping or (B) refund the full
purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to products that
have been used commercially or in non-household
applications. This Warranty does not cover cosmetic
changes that do not aect performance.
This Warranty is only valid if the product is used
and maintained in accordance with the instructions,
warnings and safeguards contained in the owner’s
manual. Snow Joe
®
+ Sun Joe
®
will not be responsible
for the cost of any unauthorized warranty repairs. This
warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or
service during reasonable periods of malfunction or
non-use of this product while waiting for a replacement
part or unit under this warranty. Wearing parts like
belts, augers, chains and tines are not covered under
this warranty, and can be purchased at snowjoe.com
or by calling 1-866-SNOWJOE (1-866-766-9563).
Batteries are covered in full for 90-days from the date
of purchase.
Repair, replacement or refund of the purchase price
are the exclusive remedies of purchaser and the sole
liability of Snow Joe
®
+ Sun Joe
®
under this warranty.
No employee or representative of Snow Joe
®
+
Sun Joe
®
is authorized to make any additional
warranty or any modication to this warranty which
may be binding upon Snow Joe
®
+ Sun Joe
®
.
Accordingly, purchaser should not rely upon any
additional statements made by any employee or
representative of Snow Joe
®
+ Sun Joe
®
. In no event,
whether based on contract, indemnity, warranty, tort
(including negligence), strict liability or otherwise, shall
Snow Joe
®
+ Sun Joe
®
be liable for any special, indirect,
incidental, or consequential damages, including,
without limitation, loss of prot or revenue.
Some states do not allow limits on warranties. In such
states, the above limitations may not apply to you.
Outside the USA, other warranties may apply.
ABOVE ALL ELSE, Snow Joe
®
+ Sun Joe
®
are dedicated to you, our customer. We strive to make your
experience as pleasant as possible. Unfortunately, there are times when a product does not work
or breaks under normal operating conditions. We think it’s important that you know what you can
expect from us. That’s why we created the Snow Joe
®
+ Sun Joe
®
promise.
OUR PROMISE: Snow Joe
®
+ Sun Joe
®
warrant new products for two years from the date of
purchase. If your product does not work, or there’s an issue with a specic part, we will x this
by either sending you a free replacement part or by sending you a new or comparable product at
no charge. How cool is that! Before you know it, you’ll be back in action cutting, sawing, mowing,
washing and…?
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