Loading ...
Loading ...
Loading ...
12
Copyright 2019-2022 Secura, Inc. All rights reserved. www.thesecura.com
TROUBLESHOOTING GUIDE
If after reviewing the troubleshooting guide, the problem is not resolved, do not attempt to repair or
disassemble the unit yourself. Please contact us at [email protected] for
assistance.
Problem Possible Cause Solution
Appliance does not turn on.
The appliance is not plugged into a
working electrical outlet.
Plug the appliance into a working
electrical outlet.
The ON/OFF button is not pressed.
Press the ON/OFF button to turn the
appliance “ON”.
The heating indicator light blinks ONCE every
4 seconds,without beeps.The appliance will
resume operation after the insulated gate bipolar
transistor (IGBT) is cooled down. Please note that
the appliance will not turn off.
Overheat protection of insulated gate
bipolar transistor.
Ensure the air inlet is free of any foreign
objects.
If no foreign objects in the air inlet,
contact CustomerCare@thesecura.com
for assistance.
The heating indicator light blinks TWICE every
4 seconds, accompanied by beeps, and the
appliance will turn off in 2-3 minutes.
There is no oil has been detec
ted in
the oil tank in the self-checking mode.
Allow the unit to cool down and add oil to
the oil tank.
The oil temperature exceeds 446°F.
Contact CustomerCare@thesecura.com
for assistance.
The sensor under the oil tank is
malfunctioning.
Contact CustomerCare@thesecura.com
for assistance.
The heating indicator light blinks THREE TIMES
every 4 seconds, accompanied by beeps, and the
appliance will turn off in 1 minute.
Input voltage is higher than 265V or
lower than 140V.
Unplug the appliance and confi rm
that the voltage of the electrical outlet
corresponds to the required voltage of
this appliance.
The heating indicator light blinks FOUR TIMES
every 4 seconds, accompanied by beeps, and the
appliance will turn off in 2-3 minutes.
Temperature sensor in the oil tank is
malfunctioning.
Contact CustomerCare@thesecura.com
for assistance.
The heating
indicator light (red) and the keep
warm indicator light (green) blink simultaneously
ONCE every 4 seconds, accompanied by beeps,
and the appliance will turn off in 2-3 minutes.
Short circuit fault of coil sensor.
Contact CustomerCare@thesecura.com
for assistance.
The heating indicator light (red) and the keep
warm indicator light (green) blink simultaneously
TWICE every 4 seconds, accompanied by beeps,
and the appliance will turn off in 2-3 minutes.
Open circuit fault of coil sensor.
Contact CustomerCare@thesecura.com
for assistance.
The heating indicator light (red) and the keep
warm indicator light (green) blink simultaneously
THREE TIMES every 4 seconds, accompanied
by beeps, and the appliance will turn off in 2-3
minutes.
The oil temperature exceeds 500°F.
Contact CustomerCare@thesecura.com
for assistance.
The appliance stops working during operation.
The oil tempera
ture exceeds 464°F,
activating the temperature limiter.
Unscrew the fryer cover and when the
oil temperature drops to 380°F or lower,
push down the reset switch.
The deep fryer has been operated
continuously for two hours.
Turn the temperature control knob to
"OFF" position and then turn to the
desired temperature before using again.
Loading ...
Loading ...
Loading ...