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for warranty service.
6.4 Customer service
This section includes the information on technical support, maintenance service, application
for replacement and spare parts.
6.4.1 Technical support
If you have any problems or questions about our product, please contact Autel Robotics’
customer support:
North America/Europe
Tel: (844) 692-8835
Email: support@autelrobotics.com / support[email protected]
Website: www.autelrobotics.com
6.4.2 Maintenance service
If you want to send in your equipment for repair, please mail to support@autelrobotics.com or
call Autel Robotics’ customer support: (844) 692-8835.
You should be prepared with the following information:
Name
Email
Mailing address
Phone number
Product name
Complete problem description and photo
For warranty: provide the proof of purchase
For non-warranty: provide the preferred payment mode
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