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Troubleshooting en
29
Fault Cause and troubleshooting
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page19
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→"Cleaning function Pyrolytic self-cleaning", Page23
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page18
You can switch off the lock in the basic settings.
→"Basic settings", Page19
The control ring has
fallen out of the
mount in the control
panel.
The control ring has been detached.
1.
Insert the control ring into the mount in the control panel.
2.
Push the control ring into the mount so that it clicks into place and can be turned.
The control ring is dif-
ficult to turn.
There is dirt below the control ring.
The control ring can be removed.
Note:To ensure that the mount remains stable, do not remove the control ring too often.
1.
To loosen the control ring, press on the outer edge of the control ring.
a The control ring tilts and is easier to grip.
2.
Remove the control ring from the mount.
3.
Clean the control ring and its mount on the appliance carefully using soapy water and a
dish cloth. Dry with a soft cloth.
Do not use any harsh or abrasive cleaning agents.
Do not soak the control ring.
Do not clean the control ring in the dishwasher.
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
The interior lighting
does not work.
The halogen lamp is defective.
▶
Change the oven light bulb.
→"Replacing the oven light bulb", Page30
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue the operation, press any touch field and turn the control ring.
2.
If you do not need to use the appliance, use to switch it off.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→"Setting the cooking time", Page13
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page30
The cooking result is
not satisfactory.
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
▶
Next time, set lower or higher values.
Tip:A lot of information about the food preparation and corresponding setting values
can be found on our website www.bosch-home.com.
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