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4
EN
R4_01282020
SNOW JOE
®
+ SUN JOE
®
CUSTOMER PROMISE
OUR WARRANTY:
Snow Joe
warrants new, genuine, powered and non-powered Products to be free from defects in
material or workmanship when used for ordinary household use for a period of two years from the
date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of
SnowJoe’sauthorizedsellerswithproofofpurchase.BecauseSnowJoeisunabletocontrolthequalityof
its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover
Productspurchasedfromunauthorizedsellers.IfyourProductdoesnotworkorthere’sanissuewithaspecic
partthatiscoveredbythetermsofthisWarranty,SnowJoewillelecttoeither(1)sendyouafreereplacement
part,(2)replacetheProductwithaneworcomparableproductatnocharge,or(3)repairtheProduct.How
cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State
to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at
snowjoe.com/register, or by printing and mailing in a registration card available online from our website,
or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us
at [email protected]. Failure to register your Product will not diminish your warranty rights. However,
registeringyourProductwillallowSnowJoetobetterserveyouwithanyofyourcustomerserviceneeds.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
ThisWarrantyisextendedbySnowJoetotheoriginalpurchaserandoriginalowneroftheProduct.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental
applications. This Warranty also does not apply if the Product was purchased from an unauthorized
seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing
parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
ABOVE ALL ELSE, SnowJoe,LLC(“SnowJoe”)isdedicatedtoyou,ourcustomer.Westrivetomakeyour
experienceaspleasantaspossible.Unfortunately,therearetimeswhenaSnowJoe
®
,SunJoe
®
,orAquaJoe
®
product(“Product”)doesnotworkorbreaksundernormaloperatingconditions.Wethinkit’simportantthat
youknowwhatyoucanexpectfromus.That’swhywehaveaLimitedWarranty(“Warranty”)forourProducts.
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