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Troubleshooting en-us
27
Troubleshooting
16 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair costs.
Issue Cause and troubleshooting
Appliance door does not open at
the end of the program.
Automatic door opening is not activated.
▶ Activate automatic door opening.
→
"Overview of the basic settings", Page21
Door is not correctly adjusted.
▶ Adjust the appliance door as described in the installation instructions.
The door gap must be at least 70mm to 120mm.
Appliance door and door seal are dirty.
▶ Clean the appliance door and door seal with a damp cloth and a little
dishwashing liquid.
Wrong screws used to adjust the door gap.
▶ Use size 4X30 screws to adjust the door gap.
The screws are included in the installation kit.
If you use screws that are too long, this may deactivate the automatic door
opening function.
The safety device switches off automatic door opening.
▶
Call customer service. →
Page35
Appliance door brushes against the appliance or kitchen cabinets
▶ Install the appliance correctly as described in the installation instructions and
align.
Appliance door opens too wide at
the end of the program.
Door is not correctly adjusted.
▶ Adjust the appliance door as described in the installation instructions.
The door gap must be at least 70mm to 120mm.
Wrong screws used to adjust the door gap.
▶ Use size 4X30 screws to adjust the door gap.
The screws are included in the installation kit.
If you use screws that are too long, this may deactivate the automatic door
opening function.
Four vertical LED's (i.e. the cycle
duration indicators and the clean
indicator) all light up at the same
time.
Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked.
▶ Check that the garbage disposal plug is removed and that the drain hose is not
kinked.
Not an appliance error. The drain pump cover is loose or a foreign object is blocking
the pump.
▶ Secure the cover of the drain pump so it clicks into place or clean the drain
pump.
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