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E-8
TROUBLE SHOOTING GUIDE
Water vapor and humidity
are not produced.
Power Plug: Unplug and then try again.
Power Failure: When the power is returned, try again.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
PROBLEM
SOLUTION
Air blows but water vapor
is not produced.
Excessive Water: Remove a certain amount of water from the tank.
The desired humidity is lower than the current temperature:
Increase the desired humidity.
Detergent residue and/or oil ingredients from cosmetics, etc. may be in
tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
If you use hard water, replace with softer water.
Humidity level is low.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
The water in the unit is too cold: Replace with cool, but not cold water.
Damage on the ultrasonic disk: Contact Customer Service
The humidity has
a bad smell.
Poor maintenance or dirty water: Clean the product thoroughly,
and fill it with fresh water.
White dust is forming on
nearby furniture.
Hard water may deposit a certain amount of dust. Dust in the air also
settles because of added humidity in the room. Use distilled water if
this becomes a nuisance.
Unit has stopped working.
No or low water. Unplug unit and refill water tank.
Water is accumulating outside
of unit or area surrounding unit.
Saturation of humidity. Lower mist control setting.
Unit not level and water is accumulating. Unplug and place on level
surface. Point spray away from objects. Raise unit on a water-resistant
level surface 2-3 feet off of floor.
Unit shuts off unexpectedly
or does not operate.
Check that the safety device triggered. To restart, unplug for 5
sec/replug then press the power button. Call Customer Service.
Water dripping when refilling.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
transporting. Make sure tank cap is secured tightly.
Increased noise level.
Unit must be placed on a flat, level, hard surface. Make sure it is NOT
placed on a soft or absorbent surface.
Cannot smell aroma scent.
Add a few more drops of oil to the aroma
pad or replace aroma pad with a new one.
Light bulb is not turning on.
Light bulb might need replaced. Call Customer Service.
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