Speed Queen FF7009BN Front Load Washers FF7 Front Load User Manual

User's Guide

for Frontload Washers

Original Instructions

Keep These Instructions for Future Reference.

CAUTION: Read the instructions before using the

machine.

(If this machine changes ownership, this manual

must accompany machine.)

www.speedqueen.com

Part No. 808187ENR2

June 2023

WARNING

Failure to install, maintain, and/or operate this ma-

chine according to the manufacturer's instructions

may result in conditions which can produce bodily

injury and/or property damage.

W030

WARNING

For your safety and to reduce the risk of fire or an

explosion, do not store or use gasoline or other

flammable vapors and liquids in the vicinity of this or

any other appliance.

W022

NOTE: The WARNING and IMPORTANT instructions ap-

pearing in this manual are not meant to cover all possi-

ble conditions and situations that may occur. It must

be understood that common sense, caution, and care-

fulness are factors which cannot be built into these

washers. These factors MUST BE supplied by the per-

son(s) installing, maintaining, or operating the unit.

Always contact the distributor, service agent, or the manufac-

turer about any problems or conditions you do not understand.

Read all instructions before using unit.

This product uses FreeRTOS V7.2.0 (www.freertos.org).

DO NOT COPY or TRANSMIT

3 Part No. 808187ENR2

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4 Part No. 808187ENR2

Safety Information

Explanation of Safety Messages

Precautionary statements (“DANGER,” “WARNING,” and “CAU-

TION”), followed by specific instructions, are found in this man-

ual and on machine decals. These precautions are intended

for the personal safety of the operator, user, servicer, and

those maintaining the machine.

DANGER

Indicates an imminently hazardous situation that, if

not avoided, will cause severe personal injury or

death.

WARNING

Indicates a hazardous situation that, if not avoided,

could cause severe personal injury or death.

CAUTION

Indicates a hazardous situation that, if not avoided,

may cause minor or moderate personal injury or

property damage.

Additional precautionary statements (“IMPORTANT” and

“NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used to in-

form the reader of specific procedures where minor

machine damage will occur if the procedure is not fol-

lowed.

NOTE: The word “NOTE” is used to communicate in-

stallation, operation, maintenance or servicing informa-

tion that is important but not hazard related.

Important Safety Instructions

Save These Instructions

WARNING

To reduce the risk of fire, electric shock, serious in-

jury or death to persons when using your washer,

follow these basic precautions:

W023

• Read all instructions before using the washer.

• Install the washer according to the INSTALLATION INSTRUC-

TIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the

INSTALLATION manual for the proper earth/ground connec-

tion of the washer. All connections for water, drain, electri-

cal power and earth/ground must comply with local codes

and be made by licensed personnel when required. Do not

do it yourself.

• Do not install or store the washer where it will be exposed

to water and/or weather.

• Do not wash articles that have been previously cleaned in,

washed in, soaked in, or spotted with gasoline, dry-clean-

ing solvents, or other flammable or explosive substances

as they give off vapors that could ignite or explode.

• Do not add the following substances or textiles containing

traces of the following substances to the wash water: gaso-

line, kerosene, waxes, cooking oils, vegetable oils, machine

oils, dry-cleaning solvents, flammable chemicals, thinners

or other flammable or explosive substances. These sub-

stances give off vapors that could ignite, explode or cause

the fabric to catch on fire by itself.

• Under certain conditions, hydrogen gas may be produced in

a hot water system that has not been used for two weeks

or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water

system has not been used for such a period, before using a

washing machine or combination washer-dryer, turn on all

hot water faucets and let the water flow from each for sev-

eral minutes. This will release any accumulated hydrogen

gas. THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN

OPEN FLAME DURING THIS TIME.

• To reduce the risk of an electric shock or fire, DO NOT use

an extension cord or an adapter to connect the washer to

the electrical power source.

• Do not allow children to play on or in the washer. Close su-

pervision of children is necessary when the washer is used

near children. This appliance is not intended for use by per-

sons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge,

unless they have been given supervision or instruction con-

cerning the use of the appliance by a person responsible

for their safety. This is a safety rule for all appliances.

• Cleaning and user maintenance shall not be made by chil-

dren without supervision.

Safety Information

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5 Part No. 808187ENR2

• Children less than three years should be kept away unless

continuously supervised.

• Do not reach into the washer if the washtub or agitator, if

applicable, is moving.

• Never operate the washer with any guards, panels and/or

parts removed or broken. DO NOT tamper with the controls

or bypass any safety devices.

• DO NOT operate individual units if they have been separa-

ted from a stack unit.

• Use your washer only for its intended purpose, washing

clothes. Always follow the fabric care instructions supplied

by the garment manufacturer.

• Always read and follow manufacturer’s instructions on

packages of laundry and cleaning aids. To reduce the risk

of poisoning or chemical burns, keep them out of the reach

of children at all times (preferably in a locked cabinet).

Heed all warnings or precautions.

• Do not use fabric softeners or products to eliminate static

unless recommended by the manufacturer of the fabric

softener or product.

• Loading door MUST BE CLOSED any time the washer is to

fill, tumble or spin. DO NOT bypass the loading door switch

by permitting the washer to operate with the loading door

open.

• Be sure water connections have a shut-off valve and that

fill hose connections are tight. CLOSE the shut-off valves at

the end of each wash day.

• Keep your washer in good condition. Bumping or dropping

the washer can damage safety features. If this occurs,

have your washer checked by a qualified service person.

• Do not repair or replace any part of the washer, or attempt

any servicing unless specifically recommended in the user-

maintenance instructions or in published user-repair in-

structions that you understand and have the skills to carry

out. ALWAYS disconnect the washer from electrical supply

before attempting any service.

• Disconnect the power cord by grasping the plug, not the

cord. If the supply cord is damaged, it must be replaced by

the manufacturer, its service agent or similarly qualified

persons in order to avoid a hazard.

• Before the washer is removed from service or discarded,

remove the lid or door to the washing compartment.

• Failure to install, maintain, and/or operate this washer ac-

cording to the manufacturer’s instructions may result in

conditions which can produce bodily injury and/or property

damage.

NOTE: The WARNING and IMPORTANT SAFETY IN-

STRUCTIONS appearing in this manual are not meant

to cover all possible conditions and situations that may

occur. Observe and be aware of other labels and pre-

cautions that are located on the machine. They are in-

tended to provide instruction for safe use of the ma-

chine. Common sense, caution and care must be exer-

cised when installing, maintaining, or operating the

washer.

Always contact your dealer, distributor, service agent or the

manufacturer about any problems or conditions you do not un-

derstand.

Safety Information

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6 Part No. 808187ENR2

Table of Contents

Safety Information.................................................................................. 5

Explanation of Safety Messages.....................................................................5

Important Safety Instructions.........................................................................5

Operation................................................................................................9

Before Washing............................................................................................. 9

Loading the Washer.......................................................................................9

Load Articles..............................................................................................9

Control Panel........................................................................................ 11

Digital Display..............................................................................................11

Keypress Audio........................................................................................ 11

Cycles......................................................................................................... 11

Heavy Duty.............................................................................................. 11

Whites..................................................................................................... 11

Normal.................................................................................................... 11

Perm Press.............................................................................................. 11

Bedding...................................................................................................11

Delicate...................................................................................................11

Quick Wash..............................................................................................12

Pet Plus TM Flea Cycle............................................................................. 12

Sanitize with Oxi.......................................................................................12

Spin.........................................................................................................12

Tub Clean................................................................................................ 12

Selections................................................................................................... 13

Spin Speed.............................................................................................. 13

Soil Level................................................................................................. 13

Options....................................................................................................... 13

Soak........................................................................................................13

Extra Rinse(s).......................................................................................... 13

Stain Boost.............................................................................................. 14

Delay Start...............................................................................................14

Status......................................................................................................... 14

To Wash Clothes.......................................................................................... 14

Out of Balance Load.................................................................................... 16

Cycle Operation.....................................................................................17

Common Washer Sounds.............................................................................24

Using Your Dispenser Drawer....................................................................... 25

Detergent Compartments.........................................................................25

Clothing Care........................................................................................ 27

written consent of the publisher.

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7 Part No. 808187ENR2

Maintenance.........................................................................................29

Lubrication..................................................................................................29

Cold Weather Care.......................................................................................29

Care of Your Washer.................................................................................... 29

Cleaning Glass Sealing Area........................................................................ 29

Replacing Hoses..........................................................................................29

Filter Screens.............................................................................................. 29

Vacations and Extended Non-Use.................................................................29

Reinstallation of Shipping Materials............................................................. 29

Cleaning Foreign Object Trap........................................................................30

Cleaning Door Seal Drain Holes................................................................... 30

Preventative Maintenance........................................................................... 31

Troubleshooting.................................................................................... 32

Warranty Repairs.........................................................................................37

Contact Information.....................................................................................37

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8 Part No. 808187ENR2

Operation

Before Washing

Prepare Wash Load

Empty Pockets and Cuffs

Make sure all pockets are empty and turn them inside out.

One bobby pin, metal or plastic toy, nail or sharp object in a

load can catch laundry, cause tears and plug the pump. Facial

tissue left in a pocket will produce extreme “lint”. A crayon or

lipstick in a wash load may cause stains that cannot be re-

moved. Roll down cuffs and shake out grass, sand and gravel.

Mend Rips and Tears

Little holes can become bigger in the washer. Mend holes and

tears before placing garments in the washer.

Close Zipper and Fasten Hooks

These can catch on garments in a wash load and tear them.

Tie belts and sashes so they won’t wind around clothes.

Put Small Items in Bag

Small items such as baby socks may get stuck around the

door. Put them inside a mesh garment bag.

Check For Colorfastness

Squeeze a portion of garment in warm or hot sudsy water. If

the color bleeds or runs, wash the item separately in cold wa-

ter.

Sort Items

Different items use different wash cycles and temperatures.

Always follow the manufacturer’s care label. Proper sorting is

easy if you follow a few guidelines:

1. Sort by Color: Separate items into loads of whites, darks,

lights and non-colorfast.

2. Sort by Fabric and Construction: Separate items into loads

of cottons/linens, permanent press, synthetics/blends/

poly knits, and delicates.

3. Sort by Temperature: Separate items into loads that can be

washed in cold, warm or hot water.

4. Sort by Type and Amount of Soil: Heavily soiled clothes will

need extra treatment. Lightly soiled clothes can become

dingy if washed with heavily soiled items.

5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics

attract lint and should not be washed with lint-shedding

loads. Lint shedders are cottons, terry towels, chenille bed-

spreads, rugs and clothes that have been heavily bleached.

Lint receivers are synthetics, permanent or durable press,

knits (including socks), corduroy, and other smooth fabrics.

Pretreat

Pretreat shirt collars and cuffs with a pretreat product or liquid

detergent when placing them in the washer. Before washing,

treat special stains individually.

WARNING

Do not wash or dry items soiled with vegetable or

cooking oils. Some oils may remain after washing

and may cause the fabric to catch on fire by itself.

W527

Loading the Washer

Load Articles

• Load items by the amount of space they take up, not by

their weight. Mix large and small items in a load to get the

best washing results.

• Load items loosely into the wash drum. The bulk of the

clothes rather than the weight will determine load size.

Bulky Items

Use the Bedding cycle for bulky items such as blankets and

comforters. The cycle includes gentle agitation to clean items

delicately and thoroughly. The Extra Rinse(s) option may be se-

lected to ensure complete removal of soap residue. A final

spin extracts the moisture at a lower speed to maintain the

load's balance and minimize wear to the articles.

Load Sizes

• Load sizes vary. Small and large items should be washed

together to create a balanced load. If washing a large item,

two bath towels should be added to even the load.

• Smaller loads can create an unbalanced condition and

cause premature wear on the washer. Do not hesitate to fill

the entire inner drum of the washer. The load will compress

a great deal when wet. This allows room for proper tum-

bling.

Water Level

• The washer will automatically adjust the water level to the

type and size of the load during any fill.

Operation

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9 Part No. 808187ENR2

Wash Temperature

Hot

Hot water is the most effective for cleaning, but it is not recom-

mended for all fabric types (read labels).

Warm

The Warm Wash is useful for providing a thorough cleaning on

light and moderately soiled clothing without damaging fabric

or adding to color fading. Warm water also reduces wrinkling.

Use with non-colorfast or dark colors, permanent press, silks,

woolens, nylon, and acrylic.

Cool (Select Models Only)

The Cool Wash temperature is useful for washing permanent

press fabrics.

Cold

The Cold Wash is ideal for delicate items. Although its cleaning

abilities are not as great as with hot or warm water, it is useful

for colors that bleed easily and for sensitive fabrics.

All rinses use cold water. It is the most beneficial for fabrics.

Cold rinses reduce wrinkling and color fading. In addition, cold

rinses will save money and energy.

NOTE: In wash temperatures colder than 60°F [16°C] ,

detergents do not dissolve well. This may cause inef-

fective cleaning, or lint and residue to form.

NOTE: Always follow manufacturer’s care labels.

Wash Temperature Guide

Water

Temperature Use Comments

HOT • Sturdy whites

and colorfast

items

• Work clothes

• Soiled items

• Diapers

• Best cleaning

for items soiled

with oily or

greasy stains,

grass, or ink.

WARM • Light and mod-

erately soiled

items

• Non-colorfast

or dark colors

• Permanent

press

• Silks, woolens,

nylon, acrylic

• Reduces wrin-

kling in perma-

nent press fab-

rics

• Less fading

• Reduces

shrinking in

knits

COOL • Permanent

press

• Silks, woolens,

nylon, acrylic

• Less fading

• Reduces

shrinking in

knits

COLD • Non-colorfast

fabrics

• Extra delicate

clothing

• Saves energy

• Reduces color

fading

• Reduces wrin-

kling

• Reduces

shrinking

Table 1

Energy

You can save energy when washing by following these guide-

lines:

1. Heating water accounts for the greatest energy expense

when washing. Save on heating water by using warm or

cold washes.

2. Wash full loads, but do not overload.

3. Use Soak option for heavily soiled items to reduce the need

for higher soil level selections.

Operation

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10 Part No. 808187ENR2

Control Panel

FLW2503N_SVG

Extra

Rinse(s)

Stain

Boost

Sanitize

with Oxi

Hold 3 seconds

Tub Clean

Digital Display

The two-digit display is used to show the time remaining in a

cycle.

If the cycle time is over 99 minutes the control will display ei-

ther 1H, 2H, etc., and then the additional minutes over one or

two hours.

When the control is powered off, the right-most decimal in the

display will flash every one to five minutes to indicate that the

machine is in Idle Mode.

The display also shows diagnostic codes.

Idle Mode

If no keypads have been pressed for five minutes after a cycle

is finished, the control will enter Idle Mode. A light in the lower

right corner of the digital display will flash every one to five mi-

nutes. Press the Power/Cancel keypad to exit this mode and

power the display for cycle/option selection. This light will flash

again after five minutes when it re-enters Idle Mode.

Keypress Audio

The audio signal that sounds when a keypad is pressed can be

turned on or off.

Press and hold both the Perm Press and Sanitize with Oxi key-

pads at the same time to turn the audio signal on or off.

Cycles

The following cycle descriptions will help determine which cy-

cle to choose depending on the type of laundry being washed.

The descriptions are standard settings that may be modified

using the Selections and Options.

The last cycle that is set, including selections and options, is

saved even if the control is turned off.

Heavy Duty

Use for sturdy items, like play or work clothes, towels, T-shirts,

etc. The cycle includes a longer wash tumble and two rinses.

The final spin extracts moisture at a high spin speed.

Whites

This cycle is designed to keep white laundry white. It utilizes a

longer, hot water wash tumble and two rinses. The final spin

extracts moisture at a high spin speed.

Normal

This cycle includes a wash tumble and two rinses, but uses

less water than the other cycles. It also uses less hot water.

Only the High Spin Speed is available in this cycle.

This cycle is recommended for washing everyday cottons and

linens.

Perm Press

Use for permanent press items and synthetics. This cycle in-

cludes a wash tumble and two rinses. The final spin extracts

moisture at a low spin speed.

Bedding

Use this cycle when washing bulky items such as blankets and

comforters. The cycle includes a wash tumble and two rinses.

A final spin extracts the moisture at a medium speed to main-

tain the load’s balance and minimize wear to the articles.

Delicate

Wash delicate items usually washed by hand on this cycle. The

cycle includes a wash tumble and two rinses. The final spin ex-

tracts moisture at a low spin.

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11 Part No. 808187ENR2

Quick Wash

Wash lightly soiled items on this cycle. The cycle includes a

short wash tumble followed by one rinse. The final spin ex-

tracts moisture at a high speed spin.

Pet Plus

Flea Cycle

The Pet Plus Flea Cycle is intended to help fight and control

flea infestations by killing fleas on laundry items in the washer.

The cycle can be an effective tool in eradicating fleas when

used as part of a whole-household flea treatment regimen.

The cycle parameters, including temperature, soil, spin and

options, are preset and cannot be changed. Cycle temperature

is set to hot. The Pet Plus Flea Cycle has been independently

verified to kill fleas found as adults, larvae and eggs on laun-

derable items

. Results may vary; effectiveness is dependent

on the following factors:

1. The washer hot water supply connection must provide a

minimum of 120° Fahrenheit [49° Celsius] .

2. The load must be of average size.

3. The cycle must run without interruption.

NOTE: This cycle has been designed and tested as a

tool in fighting a flea infestation. The cycle will kill fleas

on laundry items in the washer, however, fleas increase

in numbers exponentially. If a clean item comes in con-

tact with an infested item, the clean item can easily be-

come infested again. For this reason, it is important to

implement a whole-household flea treatment regimen.

NOTE: Due to water and energy usage, it is not recom-

mended to use this cycle except for flea infestation

control purposes.

WARNING

This cycle is only intended for laundry items such as

clothing, bedding and pet items. It is not intended for

pets or people.

Sanitize with Oxi

The Sanitize with Oxi cycle has been verified to reduce 99.9%

of bacteria found in the typical household laundry load when

used with an Oxi additive in addition to detergent. In addition

there is no significant contamination transferred to later wash-

er loads.

The water temperature is set to Hot and can't be changed for

this cycle. The washer hot water supply connection must pro-

vide a minimum of 120° Fahrenheit [49° Celsius] to make

sure the cycle is effective.

1. Follow the detergent and the Oxi product label instructions.

2. Use the amount suggested for a large, heavily soiled load.

Measure carefully.

3. Place the Oxi product directly in the bottom of the wash

basket before adding clothes.

Spin

Use this cycle to extract water from wet items. The cycle uses

the high spin.

To quickly rinse items, add the Extra Rinse Option.

Tub Clean

Use this cycle to clean the washtub and keep the washer per-

forming at its best. This is a preset hot water cycle with a low

spin. It can be used on its own or with an added cleaning

agent such as bleach, distilled white vinegar, or a washing ma-

chine tub cleaner for an extra cleaning boost.

Refer to the following:

1. Make sure washtub is empty.

2. Add the cleaning agent. If using a commercial washing ma-

chine tub cleaner, follow the package instructions. If not

using a commercial washing machine tub cleaner, refer to

the following.

a. Bleach: Add to the liquid bleach compartment and

washtub.

b. Vinegar: Add to the liquid bleach compartment and

washtub. Rinse liquid bleach compartment with water

before adding vinegar.

c. Liquid or powder: Add to main wash detergent compart-

ment of dispenser drawer.

d. Tablet: Add directly to washtub. If residue remains after

cycle is complete, run a second cycle without additives.

3. Hold Spin keypad for 3 seconds. The control will flash be-

tween TC and cycle time.

4. After cycle is complete, leave the door open so the washtub

can dry and ventilate.

DANGER

Mixing bleach and vinegar creates toxic chlorine

gas.

The Pet Plus Flea Cycle was independently tested and verified to kill fleas using adult, larvae and egg life stages

of Cat Flea [Ctenocephalides felis] on 9 lb AHAM loads.

The average load size for a 3.5 to 3.6 cu. ft. washer is 8.8 lbs, as determined by the Department of Energy.

[Uniform Test Method for Measuring the Energy Consumption of Automatic and Semi-automatic Clothes Wash-

ers, 10 C.F.R., Ch. 11, Pt. 430, Subpt. B, App. J2 (2017)]

Control Panel

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12 Part No. 808187ENR2

NOTE: The washtub must be empty while using the Tub

Clean feature, otherwise damage to items may occur.

NOTE: Regular cleaning intervals will keep the unit per-

forming at its best. Along with running the Tub Clean

cycle, it is recommended to regularly clean the dis-

penser drawer and door gasket. Refer to To Clean the

Dispenser and Cleaning Glass Sealing Area.

Selections

The following selections can be used to modify the currently

chosen cycle. The default selections will be lit after choosing a

cycle.

Temp

Press the Temp keypad to change the cycle’s wash water tem-

perature from the default selection to Cold, Cool, Warm, or

Hot.

WARNING

Window may be hot in the Hot Wash Cycle.

W326

Spin Speed

The Spin Speed selection will change the cycle’s final spin

from the default speed to No Spin, Low, Medium, or High spin.

The spin's RPM speed depends on both the Spin Speed and

the Cycle that is selected.

NOTE: Spin speed may be limited due to out-of-balance

conditions.

Cycle

Spin Low Medium High

Heavy Duty 0 800 1000 1200

Whites 0 650 1000 1200

Normal 0 800 1000 1200

Perm Press 0 400 650 800

Pet Plus

Flea Cycle

0 800 N/A N/A

Bedding 0 400 475 550

Delicate 0 400 475 550

Quick Wash 0 800 1000 1200

Sanitize

with Oxi

0 650 1000 1200

Table continues...

Cycle

Spin Low Medium High

Spin 0 650 1000 1200

Tub Clean 0 400 N/A N/A

Soil Level

Changing the Soil Level keypad will add or subtract wash time

in the selected cycle.

Choose Light, Medium, Heavy or Max according to the amount

of soil in the laundry load. Light is the minimum and Max is

the maximum amount of time.

The Soil Level LED will flash to indicate that you can also ad-

just the Wash Time using the up and down arrow keypads. The

time is increased or decreased by one minute.

Options

The following options can be used to modify the currently

chosen cycle, signal volume and control lock.

Soak

The Soak option is added to the beginning of the cycle. Use

this option for heavily soiled or stained clothing. The washtub

will fill with water, agitate for a reduced period of time, and

pause for the set amount of time.

Press the Soak keypad to enable the selection mode. The

Soak LED will flash to indicate that soak time can be set. Ad-

just the soak time by pressing the Soak keypad again or the

up and down arrow keypads. The time will increase by 15 mi-

nutes up to an hour and then go up by one hour increments.

The maximum soak time is 24 hours.

To exit the selection mode after setting the desired soak time,

either press the Start/Pause to begin the cycle or press anoth-

er Selections or Options keypad to further modify the currently

chosen cycle.

The soak LED also will flash during any soak portion of the cy-

cle.

Pre-Wash

The Pre-Wash option adds a second wash to the selected cy-

cle.

NOTE: While the Pre-Wash option is selected, the Stain

Boost (select models) option cannot also be selected.

Extra Rinse(s)

This option will provide up to 3 additional rinses to the selec-

ted cycle. It is useful for detergent sensitive skin. The water

temperature will be cold.

Press the Extra Rinse(s) keypad to enable the selection mode;

the Extra Rinse(s) LED will flash to indicate that the amount of

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13 Part No. 808187ENR2

rinses can be set. The digital display will cycle between the

number of extra rinses and total cycle time. A default selection

of 1 extra rinse will be displayed after entering the selection

mode. Set the amount of extra rinses by pressing the Extra

Rinse(s) keypad again or pressing the up and down arrow key-

pads.

To exit the selection mode after setting the desired number of

rinses, either press the Start/Pause button to begin the cycle

or press another Selections or Options keypad to further modi-

fy the current chosen cycle.

Stain Boost

The Stain Boost option can be added to most cycles to help

treat tough stains, including loads that have mixed stains re-

quiring both cold and warm/hot water. Stain Boost initiates a

20 minute, cold water wash before continuing with the selec-

ted cycle. To also treat warm/hot water stains, set the main cy-

cle temp to Warm or Hot. For additional treatment strength,

add detergent to the Pre-Wash compartment of the dispenser

drawer.

NOTE: While the Stain Boost option is selected, the

Pre-Wash option cannot also be selected.

Delay Start

Pressing the Delay Start Option will allow the cycle to begin up

to 24 hours later. Pressing it once will delay the cycle by one

hour and 1h will display on the control. Press the Delay Start

keypad again or the up arrow keypad. The time will increase by

one hour. Press the Start/Pause keypad to begin the count-

down.

While setting the Delay Start Option, the cycle time and the

Delay Start keypad light will flash (1 second on/off).

After the Delay Start Option is started, the Delay Start keypad

light will flash (1 second on/off).

Signal

Pressing the Signal keypad will change the end of cycle signal

volume. There are four settings: Off, Low, Medium, High.

Control Lock (Secure keypad)

Pressing and holding the Signal keypad for three seconds will

turn on the Control Lock. The Control Lock status light will be

lit. While Control Lock is on, no other keypad presses are al-

lowed. Press and hold the Signal keypad again to turn the op-

tion off.

Status

The Status lights are lit during the cycle to show what part of

the cycle is running.

Wash The Wash status light is lit during the

wash portion of the cycle including Pre-

Wash and Soak, if selected.

Rinse The Rinse status light is lit during the

rinse portions of the cycle including Sec-

ond Rinse and Third Rinse, if selected.

Spin The Spin status light is lit during the final

spin portion of the cycle.

Door Lock The Door Lock status light is lit whenever

the door is locked. The door cannot be

opened while it is lit.

While the door is locking, the door lock status light flashes (1

second on/1 second off). While unlocking, the door lock status

light stays lit and the cycle time flashes (1 second on/1 sec-

ond off).

To Wash Clothes

IMPORTANT: Before using your new washer, make

sure the washer cord is connected to an appropriate

electrical outlet that is properly installed and connec-

ted to a protective earth/ground. Make sure the washer

hoses are connected to the hot and cold water faucets,

and that the faucets are turned on. Be sure the drain

hose is not kinked and is inserted into a drain. Refer to

the INSTALLATION INSTRUCTIONS for details of prop-

er washer installation.

IMPORTANT: Prior to first wash, use an all purpose

cleaner, or a detergent and water solution, and a damp

cloth to remove shipping dust from inside of wash

drum.

1. Get the clothes ready for washing. Empty pockets and

cuffs. Sort items into separate loads. Pretreat stains and

heavily soiled areas.

IMPORTANT: Remove all sharp objects from laundry

to avoid tears and rips to items during normal ma-

chine operation.

2. Measure and add low sudsing, high efficiency (HE) deter-

gent, fabric softener and bleach to the dispenser drawer.

Refer to section on Using Your Dispenser Drawer. Follow in-

structions on detergent package for amount to use.

Control Panel

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14 Part No. 808187ENR2

FLW2457N_SVG

NOTE: High efficiency (HE) detergents are designed

especially for frontload washers to reduce over-

sudsing and maximize cleaning results. Look for the

HE logo or “high efficiency” on the detergent’s la-

bel.

IMPORTANT: If using non-HE detergent, avoid over-

sudsing by using only 1/2 of the detergent manufac-

turer's recommended amount.

IMPORTANT: If using single-load laundry detergent

packets or 3-in-1 laundry sheets, do not place them

in the dispenser drawer. Place them directly in the

washtub with clothes.

3. Load clothes into wash drum (21.5 pounds maximum dry

clothes load). Refer to section on Load Sizes.

NOTE: Small items such as baby socks may get

caught around the door. Place these articles inside

a mesh garment bag.

FLW2458N_SVG

4. Close the loading door tightly. The washer will not operate

with the loading door open.

FLW2459N_SVG

WARNING

To reduce the risk of serious injury, do not bypass

the loading door switch by permitting the washer

to tumble or spin with the loading door open.

W095

5. If not already on (control lights will be lit), turn on the wash-

er. Press the Power button to turn on the washer.

NOTE: You will not be able to press the Start/ Pause

button to start a cycle until five seconds after turn-

ing on the washer. A status light will flash during

this warm-up period.

6. Select the cycle according to the type of fabric being wash-

ed. If the selected cycle is not the correct cycle for the fab-

ric being washed, you may change the cycle selection at

any time until the first wash fill is complete.

NOTE: The Normal cycle is recommended for every-

day cottons and linens.

7. If desired change the Selections and Options settings.

8. Press the Start/Pause button to begin the cycle. The Door

Lock light will come on after a short delay and the cycle will

begin.

NOTE: If the door is open when trying to start a cy-

cle, the display will show “do” and cycle time (1

second on/1 second off).

If items need to be added or removed after a cycle has star-

ted, press the Start/Pause button. After the door unlocks and

the Door Lock light goes out, open the door to add or remove

laundry.

Control Panel

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15 Part No. 808187ENR2

While a cycle is paused, the display will show the cycle time re-

maining and St to restart the cycle. Close the door and press

the Start/Pause button to resume the cycle.

The Door Lock light will flash while the door re-locks.

NOTE: If water needs to be removed before opening

the door, run a Spin cycle to pump water out of the

washer.

Out of Balance Load

If at the end of the cycle the load is dripping wet, the washer

has limited the spin speed. This is to prevent damage to the

unit if there is a severely unbalanced load.

If this condition occurs, redistribute the load manually and run

a SPIN cycle.

If the condition persists, consider steps discussed in the Be-

fore Washing section.

Control Panel

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16 Part No. 808187ENR2

Cycle Operation

The cycles of your washer include several different stages. Re-

fer to the table below for what can be expected during the cy-

cles that you select.

The washer operates by gently tumbling the clothing through

the water. The wash action consists of a period of tumbling in

one direction, a brief pause, and then a reverse tumble in the

opposite direction. The pauses are part of the tumble action

and add to the unique cleaning capabilities of the washer.

They are part of the cycle.

The wash and rinse spins utilize a “ramp spin” action. The

wash drum starts rotating clockwise at a low speed and then

gradually spins up to higher speeds to efficiently extract water.

The cycle stages are dependent on the cycle, selections and

options chosen.

The times listed are approximate and will vary depending on

the selections and options chosen.

NOTE: The rinse water temperature will be cold, includ-

ing when optional rinses are selected.

NOTE: If No Spin is selected, all spin stages are one

minute of drain and tumble.

Heavy Duty, Whites, Perm Press, Bedding and Quick Wash Cycles

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 2:30 Wetting Agitate

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-

tribute

Option

Wash Fill/Tumble Heavy Duty = 15:00

Whites = 20:00

Perm Press = 12:00

Bedding = 11:00

Quick Wash = 4:00

Heavy Duty = Regular

Agitate, Distribute

Whites = Regular Agi-

tate, Distribute

Perm Press = Regular

Agitate, Distribute

Bedding = Regular Ag-

itate, Distribute

Quick Wash = Regular

Agitate, Distribute

Spin Spin 4:35 Ramp Spin

Rinse Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Not active in Quick

Wash Cycle

Table continues...

Cycle Operation

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17 Part No. 808187ENR2

Heavy Duty, Whites, Perm Press, Bedding and Quick Wash Cycles

Cycle Stage Activity Time (minutes) Speed Comments

Spin Spin 4:35 Ramp Spin Not active in Quick

Wash Cycle

Extra Rinse 1 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Extra Rinse 2 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Extra Rinse 3 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Dis-

tribute, Ramp Spin

Final Spin Spin Bedding = 8:20

All Other Cycles =

9:20

Heavy Duty = High

Spin

Whites = High Spin

Perm Press = Low

Spin

Bedding = Medium

Spin

Quick Wash = High

Spin

Fluff Tumble 2:00 Breakaway Agitate

Normal Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:05 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 1:00 Wetting Agitate

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Table continues...

Cycle Operation

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18 Part No. 808187ENR2

Normal Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-

tribute

Option

Wash Fill/Tumble 14:00 Regular Agitate, Dis-

tribute

Spin Spin 3:30 Ramp Spin

Rinse Fill/Tumble 3:10 Regular Agitate, Dis-

tribute

Spin Spin 3:30 Ramp Spin

Extra Rinse 1 Fill/Tumble 3:10 Regular Agitate, Dis-

tribute

Option

Spin 3:30 Ramp Spin Option

Extra Rinse 2 Fill/Tumble 3:10 Regular Agitate, Dis-

tribute

Option

Spin 3:30 Ramp Spin Option

Extra Rinse 3 Fill/Tumble 3:10 Regular Agitate, Dis-

tribute

Option

Spin 3:30 Ramp Spin Option

Final Rinse Fill/Tumble/Spin 3:10 Regular Agitate, Dis-

tribute, Ramp Spin

Final Spin Spin 8:40 High Spin

Fluff Tumble 0:55 Breakaway Agitate

Delicate Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 2:30 Wetting Agitate

Table continues...

Cycle Operation

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19 Part No. 808187ENR2

Delicate Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Pre-Wash Fill/Tumble 7:00 Hand Wash Agitate,

Distribute

Option

Wash Fill/Tumble/Distribute 8:00 Hand Wash Agitate,

Distribute

Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate,

Distribute

Extra Rinse 1 Fill/Tumble/Distribute 4:25 Hand Wash Agitate,

Distribute

Option

Extra Rinse 2 Fill/Tumble/Distribute 4:25 Hand Wash Agitate,

Distribute, PS

Option

Extra Rinse 3 Fill/Tumble/Distribute 4:25 Hand Wash Agitate,

Distribute, PS

Option

Final Rinse Fill/Tumble 3:25 Hand Wash Agitate,

Distribute, PS

Final Spin Spin 7:20 Low Spin

Fluff Tumble 1:10 Breakaway Agitate

Sanitize with Oxi Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 2:30 Wetting Agitate

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Pre-Wash Fill/Tumble 7:00 Sanitize Agitate, Dis-

tribute

Option

Table continues...

Cycle Operation

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20 Part No. 808187ENR2

Sanitize with Oxi Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Wash Fill/Tumble 60:00 Sanitize Agitate, Dis-

tribute

Spin Spin 6:00 Ramp Spin

Rinse Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Spin Spin 6:00 Ramp Spin

Extra Rinse 1 Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Option

Spin 6:00 Ramp Spin Option

Extra Rinse 2 Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Option

Spin 6:00 Ramp Spin Option

Extra Rinse 3 Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Option

Spin 6:00 Ramp Spin Option

Final Rinse Fill/Tumble/Spin 5:20 Sanitize Agitate, Dis-

tribute, Ramp Spin

Final Spin Spin 12:40 High Spin

Fluff Tumble 2:00 Breakaway Agitate

Pet Plus Flea Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 2:30 Wetting Agitate

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Table continues...

Cycle Operation

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21 Part No. 808187ENR2

Pet Plus Flea Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-

tribute

Option

Wash Fill/Tumble 4 Regular Agitate, Dis-

tribute

Spin Spin 4:35 Ramp Spin

Rinse 1 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Spin Spin 4:35 Ramp Spin

Rinse 2 Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Spin 6:00 Ramp Spin

Rinse 3 Fill/Tumble 5:20 Sanitize Agitate, Dis-

tribute

Spin 6:00 Ramp Spin

Rinse 4 Fill/Tumble 60:00 Regular Agitate, Dis-

tribute

Spin 6:00 Ramp Spin

Final Rinse Fill/Tumble/Spin 5:20 Regular Agitate, Dis-

tribute, Ramp Spin

Final Spin Spin 12:40 High Spin

Fluff Tumble 2:00 Breakaway Agitate

Spin Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Stain Boost Fill/Tumble 21:00 Regular Agitate, Dis-

tribute

Option

Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak

Agitate, Off, Distribute

Option

Table continues...

Cycle Operation

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22 Part No. 808187ENR2

Spin Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-

tribute

Option

Extra Rinse 1 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Extra Rinse 2 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Extra Rinse 3 Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Option

Spin 4:35 Ramp Spin Option

Final Spin Spin 9:20 High Spin

Fluff Tumble 1:30 Breakaway Agitate

Tub Clean Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Initial Drain Drain 0:10 Off Removes water that

might be left over

from previous cycle

Wetting Fill/Tumble 2:30 Wetting Agitate

Wash Fill/Tumble 26:00 Tub Clean Agitate, Dis-

tribute

Spin Spin 4:35 Ramp Spin

Rinse Fill/Tumble 3:25 Regular Agitate, Dis-

tribute

Spin Spin 4:35 Ramp Spin

Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Distrib-

ute, Ramp Spin

Final Spin Spin 4:00 High Spin

Table continues...

Cycle Operation

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23 Part No. 808187ENR2

Tub Clean Cycle

Cycle Stage Activity Time (minutes) Speed Comments

Fluff Tumble 1:00 Breakaway Agitate

Common Washer Sounds

Sounds Cause

Accelerating This sound is heard during

the spin portions of every

cycle.

Tapping These sharp sounds may

come from metal fasteners,

zippers, belt buckles or

coins hitting the wash drum

or door glass.

Thumping Washer may be out of bal-

ance. Washer is designed to

balance the load. If the

washer is severely unbal-

anced, press the Start/

Pause button and redistrib-

ute the load.

Rumbling Washer may not be level.

Stop washer and adjust lev-

eling legs. Refer to INSTAL-

LATION INSTRUCTIONS for

details.

Clicking A clicking noise may be

heard when the door locks

and unlocks, and from the

balance ring during the agi-

tate part of the cycle.

When rotating the tub slowly

you will hear the balance

balls click together. This

noise is normal and does

not require a service call.

Cycle Operation

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24 Part No. 808187ENR2

Using Your Dispenser Drawer

FLW2389N_SVG

LIQUID BLEACH

1. Main Wash Detergent

2. Liquid Bleach

3. Fabric Softener

4. Pre-Wash and Stain Boost Detergent

Figure 1

Detergent Compartments

The detergent compartments are located on the right side of

the dispenser drawer. The front compartment is for detergent

used in the main wash. Refer to compartment 1 of illustration.

If a Pre-Wash or Stain Boost option is selected, liquid wash de-

tergent added to the main wash compartment may run into

the load during the Pre-Wash or Stain Boost interval. To avoid

this, use powdered detergent in the main wash compartment

when selecting a Pre-Wash or Stain Boost option. The rear

compartment can be filled with detergent for the Pre-Wash or

Stain Boost options if one is selected on the control panel. Re-

fer to compartment 4 of Figure 1 .

Use low sudsing, high efficiency (HE) powdered or liquid deter-

gents that are recommended for use with frontload washers.

Powdered bleach can also be used in the dispenser along with

the detergent.

NOTE: High efficiency (HE) detergents are designed es-

pecially for frontload washers to reduce oversudsing

and maximize cleaning results. Look for the HE logo or

“high efficiency” on the detergent’s label.

NOTE: If using non-HE detergent, avoid oversudsing

by using only 1/2 of the detergent manufacturer's rec-

ommended amount.

IMPORTANT: If using single-load laundry detergent

packets or 3-in-1 laundry sheets, do not place them in

the dispenser drawer. Place them directly in the wash-

tub with clothes.

When adding detergent, use only the recommended amount.

Do not fill the compartment over the maximum level indicated

on the drawer. Adding too much detergent or using regular

sudsing detergent could result in an oversudsing condition,

which would require additional rinsing with cold water. Use

care when adding detergent so as not to spill into the other

compartments. Detergent mixed with fabric softener can make

the softener gummy.

NOTE: The normal level of suds should be below cen-

ter of the door.

IMPORTANT: Tablets used to clean and/or deodorize

the washer should not go in the dispenser drawer. In-

stead, put them directly into the empty washtub.

Liquid Bleach Compartment

The bleach compartment is located in the left front corner of

the dispenser drawer. Refer to compartment 2 of illustration. It

has been designed to prevent the dispensing of undiluted

bleach onto the clothes load.

Use liquid bleach in the dispenser. Powdered bleach must not

be used in this compartment. Powdered bleach can be used in

the detergent compartment only and can be added along with

the detergent.

DO NOT use more than the maximum level indicated for the

bleach compartment. Adding more than the maximum amount

could result in early dispensing of the product and possible

damage to fabrics.

Carefully pour recommended amount of bleach into the com-

partment before starting wash load.

Be careful not to spill undiluted bleach. It is a strong chemical

and can damage some fabrics if it is not properly diluted. Fol-

low bleach manufacturer’s label for proper use.

Carefully close dispenser drawer. Do not allow bleach to spill

into other compartments.

Fabric Softener Compartment

The fabric softener compartment is located in the left rear cor-

ner of the dispenser drawer. Refer to compartment 3 of illus-

tration.

Use no more than the maximum level indicated for the fabric

softener compartment. Adding more than the maximum

amount could result in early dispensing of the product and

possible staining of fabrics.

Cycle Operation

DO NOT COPY or TRANSMIT

25 Part No. 808187ENR2

Add fabric softener to compartment before beginning wash

load. The fabric softener will be dispensed during the last

rinse stage of the cycle.

Carefully close dispenser drawer. Do not allow softener to spill

into other compartments.

To Remove the Dispenser Drawer

Pull the drawer out until it stops. Then press the tab under the

drawer to release and remove it.

To Clean the Dispenser

Pour hot water into the dispenser drawer, making sure it flush-

es through each compartment. Use a small brush to thorough-

ly clean out any residue.

Cycle Operation

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26 Part No. 808187ENR2

Clothing Care

Clothing Concerns

To keep clothes looking white or bright, use good washing

practices at all times to prevent a gradual build-up of soil or

water hardness minerals on them. If you notice that your

clothes are not as bright as they should be, take corrective

measures immediately.

Problem Cause Solution

Gray or Dingy Clothes Insufficient Detergent Add recommended amount of low-suds-

ing detergent to dispenser drawer be-

fore loading clothes.

Mild detergents are not suitable for

average soil.

Improper Sorting Wash whites separately. Separate light

from heavily soiled items. Clothes can

pick up soil from dirty wash water.

Nonphosphate Detergent and Hard Wa-

ter

Follow package directions. Soften water

if possible.

Water Not Hot Enough White clothes will stay whiter with hot

wash water. Increase temperature.

Yellowed Clothes Unremoved Soil Skin soil is hard to remove. Check hem

edge of sheets and pillowcases, bottom

end of t-shirts, etc. If this portion is

white and center is yellow, the fabric

contains unremoved soil. Use sufficient

detergent and a hot wash. Chlorine

bleach may be needed.

Clothes Stained from Iron in the Water To test for an iron stain, use a rust re-

mover that is recommended for use

with washing machines on a portion of

the garment. Follow bottle directions for

larger items.

Older Clothes Some white fabrics turn yellow with age

and cannot be whitened.

Clothes Tearing or Damaged Improper Use of Chlorine Bleach No correction for bleach damaged

clothes.

Always keep level at or below maximum

in bleach dispenser compartment.

Insufficient Precare Fasten all hooks and zippers. Mend

tears. Remove objects from pockets.

Table continues...

Clothing Care

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27 Part No. 808187ENR2

Problem Cause Solution

Excessive Lint Improper Sorting Fabrics that shed lint cannot be wash-

ed with fabrics that receive lint.

Insufficient Detergent/Non-phosphate

Detergent

Use enough detergent so lint remains

suspended in water and flushed out.

Do not oversuds the water.

Mixing Fabric Types Knits and permanent press attract lint.

Wash these only with similar items.

Use fabric softener in dispenser drawer.

Wrinkling Improper Sorting Heavy items like towels should not be

washed with light items like night-

gowns.

Improper Cycle Make sure cycle selected is appropriate

for type of clothes.

Improper Temperature Using a warm or cold wash and a cold

rinse reduces wrinkling.

Clothing Care

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28 Part No. 808187ENR2

Maintenance

Lubrication

All moving parts are sealed in a permanent supply of lubricant

or are equipped with oilless bearings. Additional lubrication

will not be necessary.

Do not lubricate the door hinge. If the hinge makes noise, re-

place the hinge.

Cold Weather Care

If the unit is delivered on a cold day (below freezing), or is stor-

ed in an unheated room or area during the cold months, do

not attempt to operate the washer until it has had a chance to

warm up. Water from the previous cycle may remain.

Care of Your Washer

Use only a damp or sudsy cloth for cleaning the control panel.

Some cleaning products may harm the finish on the control

panel or damage the interior. DO NOT use products that con-

tain alcohol on the control panel. Wipe the panel dry after

cleaning.

Wipe the washer cabinet as needed. If detergent, bleach or

other washing products are spilled on the cabinet, wipe imme-

diately. Some products will cause permanent damage if spilled

on the cabinet.

Do not use scouring pads or abrasive cleansers on control

panel or cabinet.

The outside of the door window can be cleaned with house-

hold window cleaner.

Leave the door and dispenser drawer open slightly when not in

use. This will help keep them dry and prevent musty smells.

Use the Tub Clean cycle (select models) regularly to clean the

wash drum.

Cleaning Glass Sealing Area

In order to assure that the door properly seals against water

leaks, the following surfaces should be wiped off periodically:

• The outside perimeter of the door glass where the seal

contacts the glass

• The front surface of the door seal lip

Usually a mild soap solution will work. If there is an extreme

build-up of minerals from a hard water supply, the surfaces

may need to be cleaned with a lime removal chemical.

Replacing Hoses

Hoses and other rubber parts deteriorate after extended use.

Hoses may develop cracks, blisters or material wear from the

temperature and constant high pressure they are subjected to.

All hoses should be checked on a monthly basis for any visible

signs of deterioration. Any hose showing the signs of deteriora-

tion listed above should be replaced immediately. All hoses

should be replaced every five years.

Flood safe hoses often can be the cause for no fill or slow fill

issues. They are not recommended. Only use replacement fill

hoses from the manufacturer.

Filter Screens

Check the filter screens in the fill hoses for debris or damage

every six months. Clean or replace them if necessary.

If the washer is filling with water slower than normal, check

the filter screens. Clean or replace them if necessary.

Order filter screen Part No. 803615 from the nearest author-

ized parts distributor.

Vacations and Extended Non-Use

IMPORTANT: To avoid possible property damage due

to flooding, turn off the water supply to the washer

whenever there will be an extended period of non-use.

Leave the loading door and dispenser drawer open during ex-

tended periods of non-use to allow the wash drum and drawer

to dry out and avoid a musty smell.

Reinstallation of Shipping Materials

To prevent damage while moving the unit, the shipping materi-

als MUST be reinstalled.

1. Disconnect washer from electrical supply.

2. Remove two screws at bottom of front access panel.

3. Rotate bottom of panel out and remove panel.

4. Attach shipping brace to weight and base using four bolts

and washers. Refer to Figure 2 .

5. Reinstall front access panel.

6. Go to rear of washer to install rear shipping bolt, washer,

spacer assemblies.

7. Insert shipping bolt assemblies into each shipping bolt

hole. Refer to Figure 3 .

8. Tighten bolt while pressing washer against rear panel to

ensure spacer is fully inserted.

Maintenance

DO NOT COPY or TRANSMIT

29 Part No. 808187ENR2

FLW2452N_SVG

1. Shipping Brace

Figure 2

FLW2297N_SVG

1. Shipping Bolt Assembly

Figure 3

Refer to the Installation instructions for proper procedures

whenever the washer is moved.

Cleaning Foreign Object Trap

Refer to Figure 1.

The washer’s pump has a trap that may collect foreign objects.

The trap may need to be cleaned if water is draining slower

than usual. To clean:

1. Disconnect washer from electrical supply.

2. Remove two screws at bottom of the front access panel.

3. Rotate bottom of panel out and remove panel.

NOTE: The pump may have some water in it. Use a

rag or a container to catch water. If the wash drum

is full of water, use a wet/dry shop vacuum to catch

the water.

4. With rag or vacuum ready, unscrew the cap on the left side

of the pump and remove trap.

5. Clean the debris from the trap.

6. Reinstall the trap and access panel.

7. Reconnect washer to electrical supply.

Cleaning Door Seal Drain Holes

Refer to Figure 4 .

If there is water remaining in the door seal (black gasket), the

drain holes at the bottom of the door opening may be plugged.

They will need to be cleaned out so the water can drain proper-

ly.

1. Open the loading door.

2. Pull door seal back to access drain holes.

3. Using a paper clip or similar tool, remove debris from each

hole.

4. Run a cycle using hot water and make sure water drains

out from this area properly.

This maintenance is not covered under the product warranty.

FLW2460N_SVG

1. Drain Holes

2. Pump

Figure 4

Maintenance

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30 Part No. 808187ENR2

Preventative Maintenance

Follow these guidelines to ensure the washer operates proper-

ly. Call for service if you observe any of the following: water of

any amount on the floor, an increase in operating noise or wa-

ter remaining in the wash basket after a cycle.

Frequency

Maintenance Proce-

dure

As needed 1. Clean the washtub using

the Tub Clean cycle.

Monthly 1. Check all hoses and the

drain for leaks.

2. Check the door lock for

proper operation.

3. Clean the dispenser draw-

er. Refer to Using Your

Dispenser Drawer.

4. Check to make sure the

washer is level.

Every six months 1. Clean the filter screens in

the fill hoses.

2. Clean the door gasket

with a bleach and water

solution.

Every five years 1. Have a qualified service

technician conduct gener-

al preventative mainte-

nance on the washer to

ensure it operates proper-

ly.

2. Replace the fill hoses.

Table 2

Maintenance

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31 Part No. 808187ENR2

Troubleshooting

Try these troubleshooting tips before making a service call.

They may save you time and money.

Washer Symptom Possible/Cause Solution

Won't Fill • Make sure power cord is plugged all the way into the elec-

trical outlet.

• Make sure hot and cold water faucets are turned on.

• Make sure that the fill hoses are not kinked or twisted.

• Press Start/Pause button to start washer.

• Make sure that the controls are properly set.

• Make sure that the loading door is closed tightly.

• Check the laundry room fuse or circuit breaker.

• Clean the screens in the water mixing valve and the filter

screens located at the faucet end of the fill hoses. (Owner

is responsible for service calls regarding cleaning of the

screens.)

Won't Start • Make sure that the loading door is closed tightly.

• Press Start/Pause button to start washer.

• Make sure power cord is plugged all the way into the elec-

trical outlet.

• Make sure that the controls are properly set.

• Check the laundry room fuse or circuit breaker.

• Make sure door latch is properly adjusted relative to door

lock.

• You will not be able to press the Start/ Pause button to

start a cycle until five seconds after turning on the washer.

A status light will flash during this warm-up period.

Won't Spin/Tumble • Make sure that the loading door is closed tightly.

• Press Start/Pause button to start washer.

• Make sure power cord is plugged all the way into the elec-

trical outlet.

• Make sure that the controls are properly set.

• Check the laundry room fuse or circuit breaker.

• Broken drive belt. Call the service person.

• Foreign object trap in pump may be clogged. Clean the

trap. Refer to Maintenance section.

Stops/Pauses During Cycle • Pauses are part of the washer’s normal operation.

• Check the laundry room fuse or circuit breaker.

• Wash load may be unbalanced. Washer will stop and then

restart spin automatically. If the washer is severely unbal-

anced, press the Start/Pause button and redistribute the

load.

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Troubleshooting

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32 Part No. 808187ENR2

Washer Symptom Possible/Cause Solution

Won't Drain • Make sure drain hose is not kinked or twisted.

• Make sure drain hose is not clogged.

• Make sure drain receptacle is not clogged.

• Refer to the Installation instructions to make sure that the

drain hose has been properly installed.

• Foreign object trap in pump may be clogged. Clean the

trap. Refer to Maintenance section.

Water Leaks • Check that fill hoses are properly installed on the faucets

and the washer’s water mixing valve.

• Check the condition of the fill hoses. Replace fill hoses ev-

ery five years.

• Check the condition of the rubber door gasket for tears or

holes.

• Make sure drain receptacle is not clogged.

• Check laundry room plumbing.

• Laundry load may be oversudsing. Make sure you are us-

ing low-sudsing, high efficiency (HE) detergent.

• Laundry load may be overloaded. Make sure you are using

proper load sizes.

• Make sure outside perimeter of the door glass where seal

contacts glass is clean.

Too Many Soap Suds • Laundry load may be oversudsing. Make sure you are us-

ing low-sudsing, high efficiency (HE) detergent.

• Make sure you are using the amount of detergent recom-

mended on the detergent’s label. If using non-HE deter-

gent, use only 1/2 of the detergent manufacturer's recom-

mended amount.

• Laundry load may be overloaded. Make sure you are using

proper load sizes.

Vibrates/Moves Slightly • Make sure washer is level. Uneven leveling can cause vi-

bration.

• Make sure shipping materials have been removed.

• Make sure washer is installed on a solid, sturdy and level

floor. The washer should not be installed on carpeting, soft

tile or other weakly supported structures.

• Make sure rubber feet are installed on all four leveling

legs. Refer to Position and Level the washer.

• Try placing the washer near a corner of the room or near

an external structural support wall.

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Troubleshooting

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33 Part No. 808187ENR2

Washer Symptom Possible/Cause Solution

Is Noisy • Make sure washer is level. Uneven leveling can cause vi-

bration.

• Some sounds may be a part of normal operation for a

frontload washer, such as clicking noise when door locks

and unlocks, and clicking noise from balance ring during

agitate part of cycle.

• When rotating the tub slowly you will hear the balance balls

click together. This noise is normal and does not require a

service call.

Load is Too Wet • Wash load may be unbalanced. The washer may have limi-

ted the spin speed to prevent damage to the machine. Re-

distribute the load and run a Spin cycle.

• Load is too small. Add items to make full load.

Wrong Water Temperature • Make sure that the controls are properly set.

• Check fill hoses. Make sure hot faucet hose is connected

to hot mixing valve (indicated with “H” on the valve brack-

et) and cold faucet is connected to cold mixing valve (indi-

cated with “C” on the valve bracket).

• Make sure laundry room water heater is adjusted properly.

• The Normal and Normal Eco cycles uses a colder water

temperature.

Control not responding to keypad selections • Make sure Control Lock feature is off. If on, Control Lock

light will be lit.

• Press and hold Signal Keypad for three seconds to turn off.

Er, do on digital display

• The control senses that the door is open during a running

cycle.

• Unplug the machine to clear this code.

Er, dL on digital display

• The control senses that the door has unlocked during a

running cycle.

• Unplug the machine to clear this code.

Er, dr on digital display

• This code indicates that water is still in the washer at the

end of the cycle.

• Check the drain hose and drain receptacle to make sure

they are installed properly and not blocked.

• Foreign object trap in pump may be clogged. Clean the

trap. Refer to Maintenance section.

• Unplug the machine for 15 seconds to clear this code.

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Troubleshooting

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34 Part No. 808187ENR2

Washer Symptom Possible/Cause Solution

Er, FL on digital display

• This code will appear if the washer has not reached the fill

level after 30 minutes during a wash or rinse fill.

• Make sure hot and cold water faucets are turned on.

• Make sure that the fill hoses are not kinked or twisted.

• Clean the screens in the water mixing valve and the filter

screens located at the faucet end of the fill hoses.

• Unplug the machine for 15 seconds to clear this code.

Er, nF on digital display

• The washer has not filled to the proper water level.

• No or very little change in water level has been sensed

within 5 minutes of the current fill.

• Make sure hot and cold water faucets are turned on.

• Make sure that the fill hoses are not kinked or twisted.

• Clean the screens in the water mixing valve and the filter

screens located at the faucet end of the fill hoses.

• Unplug the machine for 15 seconds to clear this code.

Er, OF on digital display

• This code indicates the washer has filled to the overflow

level.

• The machine will begin to attempt to pump water out if the

door is closed and locked.

• Foreign object trap in pump may be clogged. Clean the

trap. Refer to Maintenance section.

• If the code does not clear, unplug the machine and call for

service.

Er, PS on digital display

• The control has detected trouble sensing the water fill lev-

el.

• Unplug the machine and call for service.

Er, dU on digital display

• The control senses that the door will not unlock.

• Unplug the machine for three minutes to unlock the door.

• If the code appears again, call for service.

Er, dl on digital display

• This code indicates that the door has not locked.

• Make sure the door is closed all the way and try to start

the cycle.

• Open the door or unplug the machine to clear the code.

• If this code continues, call for service.

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Troubleshooting

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35 Part No. 808187ENR2

Washer Symptom Possible/Cause Solution

Er, ub on digital display

Left Decimal Point blinking on display one second on/one

second off

• This code indicates that the washer did not reach the maxi-

mum intended speed in the final spin.

• This could be due to an unbalanced load, excessive suds

in the load, or too much water left in the tub due to slow

draining.

• Be sure to use proper load sizes that are evenly distributed

in the wash basket.

• Be sure to use high efficiency (HE) detergent.

• Open the door or press the Power/Cancel keypad to clear

this code.

PF on digital display

• This code will be displayed if the control was in Delay Start

Mode when a power failure occurred.

• The delayed start will be canceled.

• Press the Power/Cancel Pad to clear the code.

Er, SL on digital display

• This code will be displayed after a cycle for one minute, or

until the Power/Cancel keypad is pressed, and indicates

an oversudsing condition.

• Laundry load may be oversudsing. Make sure you are us-

ing low sudsing, high efficiency (HE) detergent. If using

non-HE detergent, use only 1/2 of the detergent manufac-

turer's recommended amount.

• Laundry load may be overloaded. Make sure you are using

proper load sizes.

Sr, cycle time remaining on digital display

• The control has detected an oversudsing condition and is

running a special routine to remove the excess suds.

Troubleshooting

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36 Part No. 808187ENR2

Warranty Repairs

If your appliance needs repair, locate an authorized service

provider directly from our support page at www.speed-

queen.com.

Before scheduling service, please consult Limited Warranty for

full terms. As a reminder, the following items are not covered

by the limited warranty and, if a service technician is called,

you will be responsible for payment of the service call.

• Plugged or restricted drain pipes

• Plugged or restricted water filters or fill valve screens

• Home electrical issues

• Foreign objects found inside the washer or pump

• Drain issues caused by standpipes that exceed factory

specifications

• Instruction on how to use machine

• Issues related to improper installation

As detailed in the Limited Warranty, if the unit is operated in a

multiple-user setting or commercial application, the unit's limi-

ted warranty is three (3) years parts only. Labor coverage is

not included in this warranty.

Contact Information

If you have any questions or need assistance with your appli-

ance, please visit us online at www.speedqueen.com. From

our website you can:

• Register your appliance

• Find manuals and other product literature

• Locate authorized service providers near you

• Locate replacement parts

If additional support is needed, contact us using one of the fol-

lowing methods:

Phone: (920) 748-3121 or (800) 552-5475

Mail: Speed Queen

Shepard Street

P.O. Box 990

Ripon, WI 54971-0990

When contacting us, please provide the following information:

Date Purchased

Model Number

Serial Number

The Model and Serial Numbers are located on the serial plate.

The serial plate will be in the location shown.

FLW2305N_SVG

1. Serial Plate

WARNING

To reduce the risk of serious injury or death, DO NOT

repair or replace any part of the unit or attempt any

servicing unless specifically recommended in the

user-maintenance instructions or in published user-

repair instructions that you understand and have the

skills to carry out.

W329

Troubleshooting

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37 Part No. 808187ENR2

Speed Queen FF7009BN Front Load Washers FF7 Front Load Washer

Product's Documents

USER'S GUIDE

Specifications

Speed Queen FF7009BN Questions and Answers