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8
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below,
visit support.BISSELL.com.
Problem Possible Cause Remedies
Airflow is
significantly reduced
Filter is in protective plastic bag. Remove filter from plastic bag and
reinstall.
Fan speed is low. Press the + button to increase fan
speed.
Filter needs to be replaced. Replace the filter (see page 7).
Air purifier is making
unusual noise
Filter is in protective plastic bag. Remove filter from plastic bag and
reinstall.
Filter needs to be replaced. Replace the filter (see page 7).
The air purifier may be damaged or
a foreign object may have fallen into
the air purifier.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
Strange smell coming
from the air purifier
Filter needs to be replaced. Replace the filter (see page 7).
Air purifier will not
power on
Power outlet is defective. Plug the air purifier into a different
outlet.
Power cord is damaged. Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
The air purifier may be damaged or
malfunctioning.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
Note: Any other servicing should be performed by an authorized service representative.
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