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75
Network Connection Errors
Issue Solution
The product
cannot be
connected to
the LG Sound
Bar app
• The connection may not be smooth when disturbed by other electric appliances that
use radio waves, such as microwave ovens and medical equipment. Install the product
1 m (3.3 ft) away from other home appliances.
• Turn off your wireless router and turn it on again.
• Check if your smartphone's Wi-Fi function is turned on. You can check the Wi-Fi
connection status in your smartphone's settings.
• Check if the product and smartphone are on the same Wi-Fi network.
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