G Series
LCD Monitor
G2412V (3BB7)
G2712V (3CD4)
User Guide
2
Contents
Contents
Getting Started .............................................................................................................. 3
Package Contents ................................................................................................... 3
Installing the Monitor Stand ................................................................................... 4
Adjusting the Monitor ............................................................................................. 5
Monitor Overview .................................................................................................... 6
Connecting the Monitor to PC ................................................................................ 8
OSD Setup ..................................................................................................................... 9
Navi Key .................................................................................................................. 9
Hot Key .................................................................................................................... 9
OSD Menus.................................................................................................................. 10
Gaming .................................................................................................................. 11
Professional .......................................................................................................... 13
Image .................................................................................................................... 14
Input Source ......................................................................................................... 14
Navi Key ................................................................................................................ 15
Setting ................................................................................................................... 15
Specifications .............................................................................................................. 17
Preset Display Modes ................................................................................................ 19
Troubleshooting.......................................................................................................... 20
Safety Instructions ...................................................................................................... 21
TÜV Rheinland Certification....................................................................................... 23
Regulatory Notices ..................................................................................................... 24
Revision
V1.0, 2023/05
3
Getting Started
Getting Started
This chapter provides you with the information on hardware setup procedures. While
connecting devices, be careful in holding the devices and use a grounded wrist strap
to avoid static electricity.
Package Contents
Monitor G2412V
G2712V
Documentation Quick Start Guide
Accessories Stand with Screw(s)
Stand Base with Screw(s)
Stand Cover
External Power Supply
Power Cord
Cables High Speed HDMI™ Cable (Optional)
⚠
Important
∙
Contact your place of purchase or local distributor if any of the items is damaged or
missing.
∙
Package contents may vary by country.
∙
The included power cord is exclusively for this monitor and should not be used with
other products.
4
Getting Started
Installing the Monitor Stand
1. Leave the monitor in its protective foam packaging. Align the stand bracket to the
monitor groove. Tighten the stand bracket with screws.
2. Align and push the stand cover towards the monitor groove until it locks in place.
3. Connect the base to the stand and tighten the base screw to secure the base.
4. Make sure the stand assembly is properly installed before setting the monitor
upright.
1
2
3
⚠
Important
∙
Place the monitor on a soft, protected surface to avoid scratching the display panel.
∙
Do not use any sharp objects on the panel.
∙
This product comes with NO protective film to be removed by the user! Any
mechanical damages to the product including removal of the polarizing film may
affect the warranty!
5
Getting Started
Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment
capabilities.
⚠
Important
Avoid touching the display panel when adjusting the monitor.
-5°
20°
6
Getting Started
Monitor Overview
4 5 6 7
1
2
3
7
Getting Started
1
Power Button
2
Navi Key
3
Kensington Lock
4
Power Jack
5
DisplayPort
Supports 1920x1080@100Hz as specified in DisplayPort 1.2a.
6
HDMI™ Connector
Supports 1920x1080@100Hz as specified in HDMI™ 1.4b.
7
Headphone Jack
8
Getting Started
Connecting the Monitor to PC
1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3. Assemble the external power supply & power cord. (Figure A)
4. Connect the external power supply to the monitor power jack. (Figure B)
5. Plug the power cord into the electrical outlet. (Figure C)
6. Turn on the monitor. (Figure D)
7. Power on the computer and the monitor will auto detect the signal source.
D
A
B
C
9
OSD Setup
OSD Setup
This chapter provides you with essential information on OSD Setup.
⚠
Important
All information is subject to change without prior notice.
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the
On-Screen Display (OSD) menu.
Up/Down/Left/Right:
∙ selecting function menus and items
∙ adjusting function values
∙ entering into/exiting from function menus
Press (OK):
∙ launching the On-Screen Display (OSD)
∙ entering submenus
∙ confirming a selection or setting
Hot Key
∙ Users may enter into preset function menus by moving the Navi Key up, down, left or
right when the OSD menu is inactive.
∙ Users may customize their own Hot Keys to enter into different function menus.
10
OSD Menus
OSD Menus
⚠
Important
The following settings will be grayed out when HDR signals are received:
∙
Night Vision
∙
MPRT
∙
Low Blue Light
∙
HDCR
∙
Brightness
∙
Contrast
∙
Color Temperature
11
OSD Menus
Gaming
1st Level Menu 2nd/3rd Level Menu Description
Game Mode User ∙ Use Up or Down Button to select and preview
mode effects.
∙ Press the OK Button to confirm and apply your
mode type.
FPS
Racing
RTS
RPG
Night Vision OFF ∙ This function optimizes background brightness
and is recommended for FPS games.
Normal
Strong
Strongest
A.I.
Response Time Normal ∙ Setting to Fastest will reach the shortest
response time and help improve blurred images
when playing very fast games.
Fast
Fastest
MPRT OFF ∙ Activating MPRT will affect:
Affected Function Function Status
» Response Time
» Brightness
Unable to select
» Adaptive-Syncc
» HDCR
Set to OFF
∙ MPRT is available when the refresh rate is over
85Hz.
ON
Refresh Rate Location Left Top ∙ Location is adjustable in OSD Menu. Press the
OK Button to confirm and apply your Refresh
Rate Location.
∙ This monitor follows and works at the Operating
System’s preset Screen Refresh Rate.
Right Top
Left Bottom
Right Bottom
OFF
ON
12
OSD Menus
1st Level Menu 2nd/3rd Level Menu Description
Alarm Clock Location Left Top ∙ After setting the time, press the OK Button to
activate the timer.
∙ Users have to manually restore their preset
Alarm Clock after any AC power loss and
reconnection.
Right Top
Left Bottom
Right Bottom
OFF
15:00 00:01 ~ 99:59
30:00
45:00
60:00
Screen Assistance None ∙ Users can adjust Screen Assistance in any
mode.
Adaptive-Sync OFF ∙ Adaptive-Sync prevents screen tearing.
∙ Activating Adaptive-Sync will affect:
Affected Function Function Status
» MPRT Set to OFF
ON
13
OSD Menus
Professional
1st Level Menu 2nd Level Menu Description
Pro Mode User ∙ Use Up or Down Button to select and preview mode
effects.
∙ Press the OK Button to confirm and apply your mode
type.
Anti-Blue
Movie
Office
sRGB
Eco
Low Blue Light OFF ∙ Low Blue Light protects your eyes against blue light.
When enabled, Low Blue Light adjusts the screen color
temperature to a more yellow glow.
∙ When Pro Mode is set to Anti-Blue, it is mandatory to
enable Low Blue Light.
ON
HDCR OFF ∙ HDCR enhances image quality by increasing the
contrast of images.
∙ Activating HDCR will affect:
Affected Function Function Status
» Brightness Unable to select
» MPRT Set to OFF
ON
MPRT OFF ∙ Activating MPRT will affect:
Affected Function Function Status
» Response Time
» Brightness
Unable to select
» Adaptive-Syncc
» HDCR
Set to OFF
∙ MPRT is available when the refresh rate is over 85Hz.
ON
Image Enhancement OFF ∙ Image Enhancement enhances image edges to improve
their acutance.
Weak
Medium
Strong
Strongest
14
OSD Menus
Image
1st Level Menu 2nd/3rd Level Menu Description
Brightness 0-100 ∙ Properly adjust Brightness according to the
surrounding lighting.
Contrast 0-100 ∙ Properly adjust Contrast to relax your eyes.
Sharpness 0-5
∙ Sharpness improves clarity and details of
images.
Color Temperature Cool ∙ Use Up or Down Button to select and preview
mode effects.
∙ Press the OK Button to confirm and apply your
mode type.
Normal
Warm
Customization
R (0-100)
G (0-100)
B (0-100)
Screen Size Auto ∙ Users can adjust Screen Size in any mode, any
resolution and any screen refresh rate.
4:3
16:9
Input Source
1st Level Menu 2nd Level Menu Description
HDMI™ ∙ Users can adjust Input Source in any mode.
DP
Auto Scan OFF ∙ Users can use the Navi Key to select Input Source at
below status:
∙ While “Auto Scan” is set to “OFF” with the monitor at
power saving mode;
∙ While “No Signal” message box is shown on the
monitor.
ON
15
OSD Menus
Navi Key
1st Level Menu 2nd Level Menu Description
Up
Down
Left
Right
OFF ∙ All Navi Key items can be adjusted via OSD Menus.
Brightness
Game Mode
Screen Assistance
Alarm Clock
Input Source
Refresh Rate
Info. On Screen
Night Vision
Setting
1st Level Menu 2nd Level Menu Description
Language 繁體中文 ∙ Users have to press the OK Button to confirm and apply
the Language setting.
∙ Language is an independent setting. Users’ own
language setting will override the factory default. When
users set Reset to Yes, Language will not be changed.
English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
Bahasa Indonesia
Türkçe
(More languages
coming soon)
Transparency 0~5 ∙ Users can adjust Transparency in any mode.
OSD Time Out 5~30s ∙ Users can adjust OSD Time Out in any mode.
Power Button OFF ∙ When set to OFF, users can press the power button to
turn off the monitor.
Standby ∙ When set to Standby, users can press the power button
to turn off the panel and backlight.
Info. On Screen OFF ∙ The information of the monitor status will be shown on
the right side of the screen.
ON
16
OSD Menus
1st Level Menu 2nd Level Menu Description
HDMI™ CEC OFF ∙ HDMI™ CEC (Consumer Electronics Control) supports
Sony PlayStation®, Nintendo® Switch™, Xbox Series
X|S consoles and various audio-visual devices that are
CEC-capable.
∙ If HDMI™ CEC is set to ON:
• The monitor will automatically power on when the
CEC device is turned on.
• The CEC device will enter power saving mode when
the monitor is turned off.
• When Sony PlayStation®, Nintendo® Switch™, or
Xbox Series X|S console is connected, Game Mode
and Pro Mode will be automatically set to default
modes and can be adjusted to users’ preferred
modes later.
ON
Reset YES ∙ Users can Reset and restore settings to original OSD
Default in any mode.
NO
17
Specifications
Specifications
Monitor G2412V G2712V
Size 23.8 inch 27 inch
Curvature Flat
Panel Type IPS
Resolution 1920 x 1080 (FHD)
Aspect Ratio 16:9
Brightness (nits) 300 nits (Typ.)
Contrast Ratio 1000:1
Refresh Rate 100Hz
Response Time ∙ 4ms (GTG)
∙ 1ms (MPRT)
I/O ∙ DisplayPort x 1
∙ HDMI™ Connector x 1
∙ Headphone Jack x 1
View Angles 178° (H), 178° (V)
DCI-P3*/ sRGB 85% / 110% 84% / 108%
Surface Treatment Anti-glare
Display Colors 16.7M (6 bits + FRC)
Monitor Power Options
20V 2.25A
External Power Supply Model: ADPC2045
Power Input 100~240Vac, 50~60Hz, 1.5A
Power Output
20V 2.25A
Adjustment (Tilt) -5° ~ 20°
Kensington Lock Yes
VESA Mounting ∙ Plate Type: 100 x 100 mm
∙ Screw Type: M4 x 10 mm
• Thread Diameter: 4 mm
• Thread Pitch: 0.7 mm
• Thread Length: 10 mm
18
Specifications
* Based on CIE1976 test standards.
Monitor G2412V G2712V
Dimension (W x H x D) 540.2 x 411.6 x 229.4 mm 612.5 x 454.0 x 228.2 mm
Weight Net 3.3 Kg 4.0 Kg
Gross 5.0 Kg 5.8 Kg
Environment Operating ∙ Temperature: 0℃ ~ 40℃
∙ Humidity: 20% ~ 90%, non-condensing
∙ Altitude: 0 ~ 5000m
Storage ∙ Temperature: -20℃ ~ 60℃
∙ Humidity: 10% ~ 90%, non-condensing
19
Preset Display Modes
Preset Display Modes
⚠
Important
All information is subject to change without prior notice.
Standard Resolution HDMI™ DP
VGA 640x480 @60Hz V V
@67Hz V V
@72Hz V V
@75Hz V V
Dos-Mode 720x480 @60Hz V V
720x576 @50Hz V V
SVGA 800x600 @56Hz V V
@60Hz V V
@72Hz V V
@75Hz V V
XGA 1024x768 @60Hz V V
@70Hz V V
@75Hz V V
SXGA 1280x1024 @60Hz V V
@75Hz V V
WXGA+ 1440x900 @60Hz V V
WSXGA+ 1680x1050 @60Hz V V
Full HD 1920x1080 @60Hz V V
@85Hz V V
@100Hz V V
Video
Timing
Resolution
720P V V
1080P @60Hz V V
20
Troubleshooting
Troubleshooting
The power LED is off.
• Press the monitor power button again.
• Check if the monitor power cable is properly connected.
No image.
• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are
turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
• Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).
21
Safety Instructions
Safety Instructions
∙ Read the safety instructions carefully and thoroughly.
∙ All cautions and warnings on the device or User Guide should be noted.
∙ Refer servicing to qualified personnel only.
Power
∙ Make sure that the power voltage is within its safety range and has been adjusted
properly to the value of 100~240V before connecting the device to the power outlet.
∙ If the power cord comes with a 3-pin plug, do not disable the protective earth pin
from the plug. The device must be connected to an earthed mains socket-outlet.
∙ Please confirm the power distribution system in the installation site shall provide
the circuit breaker rated 120/240V, 20A (maximum).
∙ Always disconnect the power cord or switch the wall socket off if the device would
be left unused for a certain time to achieve zero energy consumption.
∙ Place the power cord in a way that people are unlikely to step on it. Do not place
anything on the power cord.
∙ If this device comes with an adapter, use only the MSI provided AC adapter approved
for use with this device.
Battery
Please take special precautions if this device comes with a battery.
∙ Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer.
∙ Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or
cutting of a battery, which can result in an explosion.
∙ Avoid leaving a battery in an extremely high temperature or extremely low air
pressure environment that can result in an explosion or the leakage of flammable
liquid or gas.
∙ Do not ingest battery. If the coin/button cell battery is swallowed, it can cause
severe internal burns and can lead to death. Keep new and used batteries away
from children.
European Union:
Batteries, battery packs, and accumulators should not be disposed of as
unsorted household waste. Please use the public collection system to
return, recycle, or treat them in compliance with the local regulations.
BSMI:
廢電池請回收
For better environmental protection, waste batteries should be collected
separately for recycling or special disposal.
22
Safety Instructions
California, USA:
The button cell battery may contain perchlorate material and requires
special handling when recycled or disposed of in California.
For further information please visit: https://dtsc.ca.gov/perchlorate/
Environment
∙ To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device on a soft, unsteady surface or obstruct its air ventilators.
∙ Use this device only on a hard, flat and steady surface.
∙ To prevent the device from tipping over, secure the device to a desk, wall or fixed
object with an anti-tip fastener that helps to properly support the device and keep it
safe in place.
∙ To prevent fire or shock hazard, keep this device away from humidity and high
temperature.
∙ Do not leave the device in an unconditioned environment with a storage temperature
above 60℃ or below -20℃, which may damage the device.
∙ The maximum operating temperature is around 40℃.
∙ When cleaning the device, be sure to remove the power plug. Use a piece of soft
cloth rather than industrial chemical to clean the device. Never pour any liquid into
the opening; that could damage the device or cause electric shock.
∙ Always keep strong magnetic or electrical objects away from the device.
∙ If any of the following situations arises, get the device checked by service personnel:
• The power cord or plug is damaged.
• Liquid has penetrated into the device.
• The device has been exposed to moisture.
• The device does not work well or you can not get it working according to the User
Guide.
• The device has dropped and damaged.
• The device has obvious sign of breakage.
23
TÜV Rheinland Certification
TÜV Rheinland Certification
TÜV Rheinland Low Blue Light Certification
Blue light has been shown to cause eye fatigue
and discomfort. MSI now offers monitors with TÜV
Rheinland Low Blue Light certification to ensure
users’ eye comfort and well-being. Please follow
the instructions below to reduce the symptoms from
extended exposure to the screen and blue light.
∙ Place the screen 20 – 28 inches (50 – 70 cm) away from your eyes and a little below
eye level.
∙ Consciously blinking the eyes every now and then will help to reduce eye strain after
extended screen time.
∙ Take breaks for 20 minutes every 2 hours.
∙ Look away from the screen and gaze at a distant object for at least 20 seconds
during breaks.
∙ Make stretches to relieve body fatigue or pain during breaks.
∙ Turn on the optional Low Blue Light function.
TÜV Rheinland Flicker Free Certification
∙ TÜV Rheinland has tested this product to
ascertain whether the display produces visible
and invisible flicker for the human eye and
therefore strains the eyes of users.
∙ TÜV Rheinland has defined a catalogue of
tests, which sets out minimum standards
at various frequency ranges. The test catalogue is based on internationally
applicable standards or standards common within the industry and exceeds these
requirements.
∙ The product has been tested in the laboratory according to these criteria.
∙ The keyword “Flicker Free” confirms that the device has no visible and invisible
flicker defined in this standard within the range of 0 - 3000 Hz under various
brightness settings.
∙ The display will not support Flicker Free when Anti Motion Blur/MPRT is enabled.
(The availability of Anti Motion Blur/MPRT varies by products.)
24
Regulatory Notices
Regulatory Notices
CE Conformity
This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States
relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage
Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive
(2011/65/EU). This product has been tested and found to comply with the harmonized
standards for Information Technology Equipment published under Directives of Official
Journal of the European Union.
FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the measures listed below:
∙ Reorient or relocate the receiving antenna.
∙ Increase the separation between the equipment and receiver.
∙ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
∙ Consult the dealer or an experienced radio/television technician for help.
Notice 1
The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply
with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com
25
Regulatory Notices
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and
Electronic Equipment, Directive 2012/19/EU, products of “electrical and
electronic equipment” cannot be discarded as municipal waste anymore
and manufacturers of covered electronic equipment will be obligated to
take back such products at the end of their useful life.
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH
Regulation (Regulation EC No. 1907/2006 of the European Parliament and the
Council), MSI provides the information of chemical substances in products at:
https://csr.msi.com/global/index
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates
that manufacturers provide material declarations for certain categories of electronic
products offered for sale after July 1, 2006.
https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations
India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2016”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01
weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by
the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, № 139, in terms
of restrictions for the use of certain dangerous substances in electrical and electronic
equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular
30/2011/TT-BCT temporarily regulating the permitted limits for a number of
hazardous substances in electronic and electric products.
26
Regulatory Notices
Green Product Features
∙ Reduced energy consumption during use and stand-by
∙ Limited use of substances harmful to the environment and health
∙ Easily dismantled and recycled
∙ Reduced use of natural resources by encouraging recycling
∙ Extended product lifetime through easy upgrades
∙ Reduced solid waste production through take-back policy
Environmental Policy
∙ The product has been designed to enable proper reuse of parts and
recycling and should not be thrown away at its end of life.
∙ Users should contact the local authorized point of collection for
recycling and disposing of their end-of-life products.
∙ Visit the MSI website and locate a nearby distributor for further
recycling information.
∙ Users may also reach us at [email protected] for information regarding proper
disposal, take-back, recycling, and disassembly of MSI products.
Warning!
Overuse of screens is likely to affect eyesight.
Recommendations:
1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2
years and over, screen time should be limited to less than one hour per day.
Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is
a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names
mentioned may be trademarks of their respective owners. No warranty as to accuracy
or completeness is expressed or implied. MSI reserves the right to make changes to
this document without prior notice.
The terms HDMI™, HDMI™ High-Definition Multimedia Interface, HDMI™ Trade dress
and the HDMI™ Logos are trademarks or registered trademarks of HDMI™ Licensing
Administrator, Inc.
Technical Support
If a problem arises with your product and no solution can be obtained from the user’s
manual, please contact your place of purchase or local distributor. Alternatively,
please visit https://www.msi.com/support/ for further guidance.
