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17
TROUBLESHOOTINGLIMITED WARRANTY
The Warranty of this product is coverd by A.R.North America.
This product has a 2 (two) year warranty. Please read the following carefully to understand what each warranty
entails:
This product is under warranty to the original retail consumer against defects in material and workmanship for a
period of 1(one) year and is a complete “bumper to bumper” warranty including the spray gun,the high pressure
hose and all accessories from the date of purchase. The warranty is not transferable or assignable. This warranty
covers replacement parts. This limited one year warranty applies only to products used in consumer applications
and is void in rental or any commercial application. Reasonable care must be used in conformity with operation and
maintenance instructions in the owner’s manual and quick start guide. Failure to follow these instructions will void
this warranty. This warranty gives you special legal rights and you may also have other rights which vary from state to
state.
The second year of the warranty only covers manufacturer defects.
Warranty Process
Keep your original receipt of purchase in case of warranty claim.
If your power washer develops a problem, contact Customer Service:
• Call our toll-free number at
1-866-235-5112. Customer Service is available Monday - Friday 8:00 a.m. to 5:00 p.m.
Central Standard Time (CST). A Customer Service Representative will work with you to x the problem.
If the power washer needs to be returned for repair, shipping costs to the company must be paid by the customer. A
Return Merchandise Authorization (RMA) Number will be issued for the return. Upon receiving the power washer,
the company will repair or replace the unit. We will send unit back to customer at no charge.
Please note: Power washers sent to the company without an RMA Number will NOT be accepted and will be
shipped back at the expense of the sender.
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