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Page 11 of 12
TROUBLESHOOTING
Problem
Reason & Solution
Smell
• The filter may be too dirty if not replaced for a long time.!
Replace the filter.
• Using the air purifier in moist conditions or water entered
in the filter.!Replace the filter.
• Burning smell.!Stop the purifier and unplug immediately;
contact Customer Care.
No Air Flow
• Air purifier being operated in sleep mode.!Change the
mode.
• The air purifier is malfunctioning.!Check power supply, if
problem persists contact Customer Care.
Ineffective
• The filter is clogged and no longer effective.!Replace the
filter.
• Being used in inappropriate places, such as oversized
spaces.
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