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8. Troubleshooting & FAQs
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows 11/
10/ 8.1/ 8/ 7, Mac OSX.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burned in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of time
after the power has been switched
off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Severe"burn-in" or "after-image" or "ghost
image" symptoms will not disappear
and cannot be repaired. The damage
mentioned above is not covered under
your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at its
native resolution of 3440 x 1440.
For best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your monitor pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.
Q14: WherecanIndImportant
Information manual mentioned in
EDFU?
Ans.: Important Information manual can
be download on the Philips website
support page.
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