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8. CUSTOMER SUPPORT
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If you nd it dicult to set up and want to watch the setting tutorial
video, please subscribe to our channel: Rainpoint on YouTube.
Please scan the QR code to visit the RainPoint channel on YouTube
quickly.
If the app and the user manual don’t have what you’re looking for,
and you need some help, please prepare the Model NO. and LOT
NO. of your device and contact us before returning the Rainpoint
to the store.
LOT NO.: XXXXX (on the back of the device)
US Free Hotline(English): +1 833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
EU Free Hotline(English Deutsch):
+44 800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
Email:se[email protected]
WhatsApp: +1 626-780-5952