Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................ 10
Printer configurations.........................................................................................................................................11
Understanding the basic functions of the scanner................................................................................... 12
Using the ADF and scanner glass..................................................................................................................13
Using the printer control panel.......................................................................................................................13
Understanding the colors of the Sleep button and indicator lights......................................................14
Additional printer setup............................................................................. 15
Installing internal options................................................................................................................................. 15
Installing hardware options............................................................................................................................. 21
Attaching cables................................................................................................................................................ 23
Setting up the printer software......................................................................................................................24
Networking..........................................................................................................................................................25
Verifying printer setup......................................................................................................................................29
Loading paper and specialty media......................................................... 30
Setting the paper size and type.................................................................................................................... 30
Configuring Universal paper settings.......................................................................................................... 30
Loading the 250‑sheet tray............................................................................................................................30
Loading the manual feeder.............................................................................................................................33
Loading the 650‑sheet duo tray....................................................................................................................34
Loading the multipurpose feeder..................................................................................................................35
Linking and unlinking trays............................................................................................................................. 38
Paper and specialty media guide..............................................................41
Using specialty media....................................................................................................................................... 41
Paper guidelines................................................................................................................................................44
Supported paper sizes, types, and weights............................................................................................... 47
Contents 2
Printing......................................................................................................... 51
Printing a document.......................................................................................................................................... 51
Printing from a mobile device........................................................................................................................52
Printing confidential and other held jobs....................................................................................................53
Printing information pages..............................................................................................................................55
Canceling a print job........................................................................................................................................ 55
Copying........................................................................................................56
Making copies....................................................................................................................................................56
Copying photos..................................................................................................................................................57
Copying on specialty media........................................................................................................................... 57
Customizing copy settings..............................................................................................................................59
Placing information on copies........................................................................................................................63
Canceling a copy job........................................................................................................................................64
Understanding the copying options.............................................................................................................64
E-mailing...................................................................................................... 67
Setting up the printer to e-mail...................................................................................................................... 67
Creating an e-mail shortcut............................................................................................................................ 68
E-mailing a document.......................................................................................................................................68
Canceling an e-mail..........................................................................................................................................69
Scanning...................................................................................................... 70
Scanning to an FTP address...........................................................................................................................70
Scanning to a computer...................................................................................................................................72
Understanding the printer menus............................................................ 74
Menus list.............................................................................................................................................................74
Supplies menu....................................................................................................................................................75
Paper menu.........................................................................................................................................................75
Reports menu.....................................................................................................................................................85
Network/Ports.................................................................................................................................................... 85
Security menu.................................................................................................................................................... 93
Settings menu.................................................................................................................................................... 96
Saving money and the environment...................................................... 123
Saving paper and toner..................................................................................................................................123
Contents 3
Saving energy...................................................................................................................................................123
Recycling............................................................................................................................................................ 127
Securing the printer..................................................................................128
Using the security lock feature.................................................................................................................... 128
Statement of Volatility.....................................................................................................................................128
Erasing volatile memory.................................................................................................................................129
Erasing non‑volatile memory........................................................................................................................129
Finding printer security information............................................................................................................129
Maintaining the printer............................................................................ 130
Storing supplies................................................................................................................................................130
Cleaning the printer........................................................................................................................................ 130
Checking the status of parts and supplies................................................................................................132
Estimated number of remaining pages......................................................................................................132
Ordering supplies............................................................................................................................................ 133
Replacing supplies...........................................................................................................................................135
Moving the printer........................................................................................................................................... 154
Managing the printer................................................................................156
Finding advanced networking and administrator information.............................................................156
Checking the virtual display..........................................................................................................................156
Setting up e‑mail alerts.................................................................................................................................. 156
Viewing reports................................................................................................................................................ 157
Configuring supply notifications from the Embedded Web Server.................................................... 157
Copying printer settings to other printers.................................................................................................158
Restoring factory default settings................................................................................................................158
Clearing jams.............................................................................................159
Avoiding jams................................................................................................................................................... 159
Identifying jam locations................................................................................................................................160
Paper jam in the standard bin.......................................................................................................................162
Paper jam in the front door............................................................................................................................163
Paper jam in trays............................................................................................................................................ 165
Paper jam in the manual feeder...................................................................................................................166
Paper jam in the multipurpose feeder........................................................................................................166
Paper jam in the automatic document feeder..........................................................................................167
Contents 4
Troubleshooting........................................................................................ 169
Understanding the printer messages.........................................................................................................169
Solving printer problems................................................................................................................................182
Solving print problems................................................................................................................................... 188
Solving copy problems...................................................................................................................................215
Solving scanner problems.............................................................................................................................218
Embedded Web Server does not open....................................................................................................222
Contacting customer support......................................................................................................................224
Notices.......................................................................................................225
Product information........................................................................................................................................225
Edition notice...................................................................................................................................................225
Power consumption....................................................................................................................................... 229
Index...........................................................................................................237
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types
of accessories can be easily overloaded by a laser printer and may result in poor printer performance,
property damage, or potential fire.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified herein may result in hazardous radiation
exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
Safety information 6
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone
system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you
purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional
furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Safety information 7
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The
guides are available at
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available
at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
Learning about the printer 9
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct
airflow
of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature -40 to 43°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 10
1 Right side 304.8 mm (12 in.)
2 Front 508 mm (20 in.)
3 Left side 76.2 (3 in.)
4 Rear 101.6 mm (4 in.)
5 Top 291.7 mm (11.5 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you
purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional
furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 11
Basic models
1 Printer control panel
2 Automatic document feeder (ADF)
3 Standard bin
4 Top door latch
5 Right side cover
6 Standard 250-sheet tray (Tray 1)
7 Manual feeder
8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Understanding the basic functions of the scanner
• Make quick copies or set the printer to perform
specific
copy jobs.
• Scan documents and send them to your computer, an e-mail address, or an FTP destination.
• Scan documents and send them to another printer (PDF through an FTP).
Learning about the printer 12
Using the ADF and scanner glass
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for multiple‑page documents.
Note: The ADF scans only one side of the page.
Use the scanner glass for single‑page documents, book pages,
small items (such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Using the ADF
• Load the document into the ADF tray faceup, short edge first.
• Load up to 50 sheets of plain paper into the ADF tray.
• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.
• Scan media weights from 52 to 120 g/m
2
(14–32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF tray. Place these items on the scanner glass.
Using the scanner glass
When using the scanner glass:
• Place the document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).
• Copy books up to 12.7 mm (0.5 inch) thick.
Using the printer control panel
1
2
3
4
5
6
7
8
9
10
Learning about the printer 13
Use the To
1 Display
• View printing, copying, e‑mailing, and scanning options.
• View printer status and error messages.
2 Select button
• Select menu options.
• Save settings.
3 Arrow buttons Scroll through menus or settings on the display.
4 Keypad Enter numbers, letters, or symbols.
5 Sleep button Enable Sleep mode or Hibernate mode.
6 Cancel button Stop all printer activity.
7 Start button Start a job, depending on which mode is selected.
8 Back button Return to the previous screen.
9 Home button Go to the home screen.
10 Indicator light Check the status of the printer.
Understanding the colors of the Sleep button and
indicator lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status
or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely o for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Learning about the printer 14
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic components
or connectors.
Available internal options
• Memory card
– DDR3 DIMM
• Flash memory
– Fonts
– Firmware
• Forms and Barcode
• Prescribe
• IPDS
Additional printer setup 15
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Access the controller board at the back of the printer.
Note: This task requires a
flat
‑head screwdriver.
2 Turn the screws counterclockwise to remove them.
3 Slightly open the controller board access cover, and then shift to the right to remove it.
4 Locate the appropriate connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electronic
components or connectors.
Additional printer setup 16
1 2
1 Memory card connector
2 Option card connector
5 Reattach the cover.
Additional printer setup 17
6 Turn the screws clockwise to lock the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Access the controller board.
For more information, see “Accessing the controller board” on page 16.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so
may cause damage.
Additional printer setup 18
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
2
1
4 Push the memory card straight into the connector, and then push the card toward the controller board wall
until it clicks into place.
1
2
5 Close the controller board access cover.
Additional printer setup 19
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer
o,
and unplug the power
cord from the electrical outlet before continuing. If you have other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
1 Access the controller board.
For more information, see “Accessing the controller board” on page 16.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
Additional printer setup 20
4 Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be
flushed
against the controller
board.
5 Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually
add the options in the printer driver to make them available for print jobs. For more information, see
“Adding available options in the print driver” on page 25.
Installing hardware options
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Additional printer setup 21
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
• Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2)
• Printer
Installing a 650‑sheet duo tray
The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1 Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.
2 Place the tray in the location chosen for the printer.
Additional printer setup 22
3 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
4 Install the dust cover.
Note: When the printer software and any options are installed, it may be necessary to manually add the
options in the printer driver to make them available for print jobs. For more information, see
“Adding
available options in the print driver” on page 25.
Attaching cables
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area
shown while actively printing. Loss of data or a malfunction can occur.
Additional printer setup 23
Use the To
1 USB printer port Connect the printer to a computer.
2 Ethernet port Connect the printer to an Ethernet network.
3 USB wireless port Attach an optional wireless network adapter.
4 Security lock port Lock the system controller board.
5 Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer software
Installing the printer software
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Additional printer setup 24
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Networking
Notes:
• Purchase a MarkNet
TM
N8352 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came
with the adapter.
• A Service Set
Identifier
(SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you
begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing
the printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can
choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer
can physically connect to the network. Use a new network cable when possible to avoid potential problems
caused by a damaged cable.
Additional printer setup 25
Preparing to set up the printer on a wireless network
Notes:
• Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if
you are not sure which channel to select.
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the
key currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must
be set for the same type on the router and on the printer, or the printer will not be able to communicate
on the network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID
or the security information for your network, then see the documentation that came with the access
point, or contact your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation
that came with the access point, see the Embedded Web Server associated with the access point, or
consult your system support person.
Additional printer setup 26
Connecting the printer using the Wireless Setup Wizard
Before you begin, make sure that:
• A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
• An Ethernet cable is disconnected from the printer.
• Active NIC is set to Auto. To set this to Auto, navigate to:
> Settings > > Network/Ports > > Active NIC > > Auto >
Note: Make sure to turn o the printer, then wait for at least five seconds, and then turn the printer back on.
1 From the printer control panel, navigate to:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >
> Wireless Connection Setup >
2 Select a wireless connection setup.
Use To
Search for networks Show available wireless connections.
Note: This menu item shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID.
Note: Make sure to type the correct SSID.
Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.
3 Press , and then follow the instructions on the printer display.
Connecting the printer to a wireless network using Wi-Fi Protected Setup
Before you begin, make sure that:
• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
• A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration (PBC) method
1
From the printer control panel, navigate to:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >
> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start Push Button Method >
2 Follow the instructions on the printer display.
Additional printer setup 27
Using the Personal Identification Number (PIN) method
1
From the printer control panel, navigate to:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >
> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start PIN Method >
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address bar.
Notes:
• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the setting.
Connecting the printer to a wireless network using the Embedded Web
Server
Before you begin, make sure that:
• Your printer is connected temporarily to an Ethernet network.
• A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer control panel. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network
mode, and channel.
4 Click Submit.
5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card
[x] section, see if the status is Connected.
Additional printer setup 28
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set
up correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you
installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
• Network setup page—If your printer has networking support, then use this page to verify that the network
connection is working. This page also provides important information that aids network printing
configuration.
Printing a menu settings page
Print a menu settings page to view the current menu settings and to verify if the printer options are installed
correctly.
From the printer control panel, navigate to:
> Settings > Reports > > Menu Settings Page >
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default
settings. Settings saved from the menus replace the factory default settings as user default settings. A user
default setting remains in eect until you access the menu again, select another value, and save it.
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Settings > Reports > > Network Setup Page >
Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.
2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult your system support person for a solution, and then print another network setup
page.
Additional printer setup 29
Loading paper and specialty media
Proper selection and loading of media can improve how reliably documents print. For more information, see
“Avoiding jams” on page 159 and “Storing paper” on page 46.
Setting the paper size and type
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2 Press the up or down arrow button to select the tray or feeder, and then press .
3 Press the up or down arrow button to select the paper size, and then press .
4 Press the up or down arrow button to select the paper type, and then press to change the settings.
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the
printer menus.
Notes:
• The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the
multipurpose feeder and manual feeder.
• The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the
multipurpose feeder and manual feeder.
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Universal Setup >
2 Press the up or down arrow buttons to scroll to Units of Measure, Portrait Height, or Portrait
Width, and then press
.
3 Enter the preferred settings using the keypad, and then press .
4 Press .
Loading the 250‑sheet tray
The printer has a 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the 650-
sheet duo tray support the same paper sizes and types and are loaded in the same way.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray completely.
Loading paper and specialty media 30
Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may
cause a jam.
2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the
tray to extend it.
3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.
Note: Use the paper size indicators on the bottom of the tray to help position the guide.
Loading paper and specialty media 31
4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.
Note: Use the paper size indicators on the bottom of the tray to help position the guides.
5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
Loading paper and specialty media 32
6 Load the paper stack with the recommended printable side faceup.
7 Place the paper guides securely against the edges of the paper.
8 Insert the tray.
9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Mixing paper sizes or paper types in a tray may cause jams.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on
dierent
types of
paper one sheet at a time.
1 Load a sheet of paper into the manual feeder:
• Printable side facedown for one-sided printing
• Printable side faceup for two‑sided (duplex) printing
Note: There are
dierent
ways for loading letterhead depending on the mode of printing.
Loading paper and specialty media 33
One‑sided printing using a letterhead Two‑sided printing using a letterhead
• Load envelope with the flap side up and against the right side of the paper guide.
2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3 Adjust the paper guides to the width of the paper loaded.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Loading the 650‑sheet duo tray
The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.
The tray is loaded in the same way as the 250‑sheet tray and supports the same paper types and sizes. The
only dierences are the look of the guide tabs and the location of the paper size indicators.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Loading paper and specialty media 34
1 Length guide tab
2 Paper size indicator
3 Width guide tab
Loading the multipurpose feeder
1 Push the multipurpose feeder latch to the left.
Loading paper and specialty media 35
2 Open the multipurpose feeder.
3 Pull the multipurpose feeder extender.
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
4 Prepare the paper for loading.
• Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the
paper. Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a
level surface.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media 36
5 Locate the maximum paper
fill
indicator and tab.
Note: Make sure the paper or specialty media is below the maximum paper
fill
indicator located on the
paper guides.
1 Width guide tab
2 Maximum paper fill indicator
3 Width guide
4 Feeder extender
5 Paper size indicator
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended printable side facedown and the top
edge entering the printer first.
Loading paper and specialty media 37
• Load envelopes with the flap side up and against the right side of the paper guide.
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
• Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose
feeder and is not bent or wrinkled.
7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in
the tray.
Linking and unlinking trays
The printer links trays when the
specified
paper size and type are the same. When a linked tray becomes empty,
paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
Note: This feature applies only in network printers.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the tray settings to specify the paper size and type for the tray.
• To link trays, make sure the paper size and type for the tray match with that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.
4 Click Submit.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Loading paper and specialty media 38
Creating a custom name for a paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Names
2 Select a custom name, and then type a new custom paper type name.
3 Press .
4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type name
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Type a name for the paper type, and then click Submit.
4 Select a custom type, and then verify that the correct paper type is associated with the custom name.
Note: Plain Paper is the factory default paper type for all user‑
defined
custom names.
Loading paper and specialty media 39
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Names
2 Type a name for the paper type, and then press .
Assigning a custom paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined custom names.
4 Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Types
2 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined custom names.
3 Press .
Loading paper and specialty media 40
Paper and specialty media guide
Using specialty media
Tips on using letterhead
• Use letterhead designed specifically for laser printers.
• Print a test page on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
• Page orientation is important when printing on letterhead.
Source Printing Printable
side
Paper
orientation
Trays
One‑sided Faceup Load the sheet
with the top edge
entering the
printer first.
Trays
Two‑sided Facedown Load the sheet
with the bottom
edge entering
the printer first.
Manual feeder
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Paper and specialty media guide 41
Source Printing Printable
side
Paper
orientation
Manual feeder
Two‑sided Faceup Load the sheet
with the bottom
edge entering
the printer first.
Multipurpose feeder
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Multipurpose feeder
Two‑sided Faceup Load the sheet
with the bottom
edge entering
the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
transparencies loaded in the tray.
• Print a test page on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
• Use transparencies designed
specifically
for laser printers.
• Avoid getting
fingerprints
on the transparencies to prevent print quality problems.
• Before loading transparencies,
flex,
fan, and straighten the stacks to prevent sheets from sticking together.
Paper and specialty media guide 42
Tips on using envelopes
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
envelopes loaded in the tray.
• Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed
specifically
for laser printers.
• For best performance, use envelopes made from 90‑g/m
2
(24‑lb) paper or 25% cotton.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Have windows, holes, perforations, cutouts, or embossing.
– Have metal clasps, string ties, or folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
• Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges
on a level surface.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal
envelopes.
Tips on using labels
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
labels loaded in the tray.
• Print samples on labels being considered for use before buying large quantities.
• For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
• Use labels designed
specifically
for laser printers.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial
sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner
cartridge warranties.
• Do not use labels with exposed adhesive.
• Before loading labels on the tray,
flex
and fan labels to loosen them. Straighten the edges on a level surface.
Paper and specialty media guide 43
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,
thickness, and texture, can significantly aect print quality.
• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
card stock loaded in the tray.
• Print samples on the card stock being considered for use before buying large quantities.
• Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
• Preprinting, perforation, and creasing may significantly aect the print quality and cause jams or other paper
feed problems.
• Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges
on a level surface.
Paper guidelines
Select the correct paper or specialty media to reduce printing problems. For the best print quality, try a sample
of the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these characteristics when
evaluating new paper stock.
Weight
The printer trays can automatically feed paper weights up to 176‑g/m
2
(47‑lb) bond grain long paper. The
multipurpose feeder can automatically feed paper weights up to 176‑g/m
2
(47‑lb) bond grain long paper. Paper
lighter than 60 g/m
2
(16 lb) might not be
sti
enough to feed properly, causing jams. For best performance, use
75‑g/m
2
(20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend
90 g/m
2
(24 lb) or heavier paper.
Note: Duplex printing is supported from 60–105‑g/m
2
(16–28‑lb) bond grain long paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to
printing and can cause feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If
paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100
and 300 Sheeld points; smoothness between 150 and 250 Sheeld points produces the best print quality.
Paper and specialty media guide 44
Moisture content
The amount of moisture in paper
aects
both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes
that can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time to several days if the storage or transportation environment is very
dierent
from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–90‑g/m
2
(16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Paper containing
fibers
such as cotton can negatively
aect
paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically‑treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be aected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm
(±0.9 inch), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms:
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
Paper and specialty media guide 45
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60–90‑g/m
2
(16–24‑lb) paper.
• Use only forms and letterhead printed using an oset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these
requirements; latex inks might not.
When in doubt, contact your paper supplier.
Using recycled paper and other
oce
papers
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government
a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.
However, no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of
test paper from around the world, using chamber tests for dierent temperature and humidity conditions.
Lexmark has found no reason to discourage the use of today's recycled oce papers, but generally the following
property guidelines apply to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheeld units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90
Sheeld
units) and
much rougher papers (such as premium cotton papers, 200–300
Sheeld
units) have been engineered
to work very well in laser printers, despite surface texture. Before using these types of paper, consult your
paper supplier.
• Suitable sheet-to-sheet
coecient
of friction (0.4–0.6)
•
Sucient
bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and
paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is
required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing,
consult your paper supplier. Remember that these are general guidelines only and that paper meeting these
guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively
under normal printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
Paper and specialty media guide 46
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and
weights of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray ADF Scanner
glass
Duplex
mode
550‑sheet
tray
Multipurpose
feeder
A4
210 x 297 mm (8.3 x
11.7 in.)
1 1 1
A5
148 x 210 mm (5.83 x
8.3 in.)
1 2 1
X
A6
105 x 148 mm (4.1 x
5.8 in.)
X
X
1
X X
JIS B5
182 x 257 mm (7.2 x
10.1 in.)
1 1 1
X
Letter
216 x 279 mm (8.5 x
11 in.)
1 1 1
1
The paper source supports paper size without size sensing.
2
Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)
to 215.9 x 355.6 mm (8.5 x 14 in.).
3
Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm
(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).
4
Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the
length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).
Paper and specialty media guide 47
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray ADF Scanner
glass
Duplex
mode
550‑sheet
tray
Multipurpose
feeder
Legal
216 x 356 mm (8.5 x
14 in.)
1 1 1
X
Executive
184 x 267 mm (7.3 x
10.5 in.)
1 1 1
X
Oficio (Mexico)
216 x 340 mm (8.5 x
13.4 in.)
1 1 1
X
Folio
216 x 330 mm (8.5 x
13 in.)
1 1 1
X
Statement
140 x 216 mm (5.5 x
8.5 in.)
X X
1
X
Universal
76 x 127 mm (3 x 5 in.)
to 216 x 356 mm (8.5
x 14 in.)
X
1,3
X
1,3
X
Universal
148 x 210 mm (5.8 x
8.3 in) to 216 x 356
mm (8.5 x 14 in).
1,2 1,2
XX
4
7 3/4 Envelope
(Monarch)
98 x 191 mm (3.9 x 7.5
in.)
X X
1
XXX
9 Envelope
98 x 225 mm (3.9 x
8.9 in.)
X
X
1
XXX
10 Envelope
105 x 241 mm (4.1 x
9.5 in.)
X
X
1
XXX
1
The paper source supports paper size without size sensing.
2
Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)
to 215.9 x 355.6 mm (8.5 x 14 in.).
3
Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm
(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).
4
Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the
length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).
Paper and specialty media guide 48
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray ADF Scanner
glass
Duplex
mode
550‑sheet
tray
Multipurpose
feeder
DL Envelope
110 x 220 mm (4.3 x
8.7 in.)
X
X
1
XXX
C5 Envelope
162 x 229 mm (6.4 x
9 in.)
X
X
1
XXX
B5 Envelope
176 x 250 mm (6.9 x
9.8 in.)
X
X
1
XXX
Other Envelope
98 x 162 mm (3.9 x
6.3 in.) up to 176 x
250 mm (6.9 x 9.8 in.)
X
X
1
XXX
1
The paper source supports paper size without size sensing.
2
Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)
to 215.9 x 355.6 mm (8.5 x 14 in.).
3
Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm
(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).
4
Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the
length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).
Supported paper types and weights
Notes:
• Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The integrated multipurpose feeder supports dierent paper sizes,
types, and weights.
• Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide 49
Paper type 250‑sheet
tray
Manual
feeder
650‑sheet duo tray ADF Scanner
glass
Duplex
mode
550‑sheet
tray
Multipurpos
e feeder
Paper
• Plain
• Recycled
• Glossy
• Bond
• Letterhead
• Preprinted
• Colored
• Light
• Heavy
• Rough/Cotto
n
• Custom
Type [x]
Card stock X
Transparencies
X X
Labels
• Paper
X
Envelope X
X X
Paper and specialty media guide 50
Printing
Printing a document
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the
print job.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Send the print job.
Printing in black and white
From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality Menu > > Print Mode > > Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1
Open a Web browser, and then type the IP address of the printer in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness, and then click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality Menu > > Toner Darkness
2 Adjust the toner darkness, and then press .
Printing 51
Using Max Speed and Max Yield
Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield. Max Yield is
the factory default setting.
• Max Speed—This lets you print in either black or color depending on the setting in the printer driver. The
printer prints in color unless Black Only is selected in the printer driver.
• Max Yield—This lets you switch from black to color based on the color content found on each page.
Note: Frequent color mode switching can result to slower printing if the content of the pages is mixed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Setup Menu.
3 From the Printer Usage list, select Max Speed or Max Yield.
4 Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Settings > > Print Settings > > Setup Menu > > Printer Usage >
2 Select Max Speed or Max Yield, and then press .
Printing from a mobile device
Note: Make sure that the printer and mobile device share the same wireless network. For information on
configuring
the wireless settings of your mobile device, see the documentation that came with the device.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing 52
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Print‑ready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Notes:
• This application is supported only in some Apple devices.
• This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing
confidential
and other held jobs
Storing print jobs in the printer
1 From the printer control panel, navigate to:
> Settings > > Security > > Confidential Print > select the print job type
Printing 53
Print job type Description
Max Invalid PIN Limits the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and
PIN are deleted.
Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the
printer control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting.
Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print
job is automatically deleted from the printer memory once all copies are
printed.
Reserve Job Expiration Lets you store print jobs for printing at a later time. The print jobs are held
until deleted from the Held Jobs menu.
Notes:
•
Confidential,
Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
• You can set the printer to store print jobs in the printer memory until you start the print job from the
printer control panel.
• All print jobs that can be initiated by the user at the printer are called held jobs.
2 Press .
Printing held jobs
1 From the document that you are trying to print, open the Print dialog.
2 Select the printer, and then do either of the following:
• For Windows users, click Properties or Preferences, and then click Print and Hold.
• For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, select Held Jobs.
7 Send the print job.
Modifying
confidential
print settings
1 Open a Web browser, and then type the printer IP address in the address
field.
Printing 54
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Security >
Confidential
Print Setup.
3 Modify the settings:
• Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that
user are deleted.
• Set an expiration time for
confidential
print jobs. When a user has not printed the jobs within that time,
all of the jobs for that user are deleted.
4 Click Submit to save the modified settings.
Printing information pages
Printing a font sample list
1 From the printer control panel, navigate to:
> Settings > > Reports > > Print Fonts
2 Press the up or down arrow button to select the font setting.
3 Press .
Note: The PPDS fonts appear only when the PPDS data stream is activated.
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, press .
2 When a list of print jobs appears, select the job to cancel, and then press .
3 Press to go back to the home screen.
Canceling a print job from the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the print job to cancel.
Printing 55
Copying
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for multiple‑page documents.
Note: The ADF scans only one-side of the page.
Use the scanner glass for single-page documents, book pages,
small items (such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
Note: To avoid a cropped image, make sure the size of the original document and the size of the copy
paper are the same.
3 From the printer control panel, press .
Copying using the ADF
1 Load an original document faceup, short edge first into the ADF tray.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
Copying 56
• The ADF indicator light comes on when the paper is loaded properly.
2 Adjust the paper guides.
3 From the printer control panel, use the keypad to enter the number of copies, and then press .
Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the upper left corner.
2 From the printer control panel, use the keypad to enter the number of copies, and then press .
Note: If you want to scan another document, then place the next document on the scanner glass, press
the left or right arrow button to scroll to Scan the Next Page, and then press
.
3 Press the left or right arrow button to scroll to Finish the Job, and then press .
Copying photos
1 Place a photo facedown on the scanner glass in the upper left corner.
2 From the printer control panel, navigate to:
> Copy > > Content Type > Photo
3 From the Content Source menu, choose a setting that best describes the original photo your are copying,
and then press
.
Note: If you want to copy another photo, then place it on the scanner glass, press the left or right arrow
button to scroll to Scan the Next Page, and then press
.
4 Press the left or right arrow button to scroll to Finish the Job, and then press .
Copying on specialty media
Copying on transparencies
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Copy from > select the size of the original document
Copying 57
4 Navigate to:
Copy to >
> select the tray containing the transparencies > > select the number of copies or enter
a number on the keypad >
5 If there are no trays that contain transparencies, then do the following:
a Navigate to:
Copy to >
> Manual Feeder > > select the size of the transparencies > > Transparency >
b Load transparencies into the multipurpose feeder, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Copying on letterhead
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Copy from > select the size of the original document
4 Navigate to:
Copy to >
> select the tray containing the letterhead > > select the number of copies or enter a
number on the keypad >
5 If there are no trays that contain letterhead, then do the following:
a Navigate to:
Copy to >
> Manual Feeder > > select the size of the letterhead > Letterhead
b Place the letterhead faceup, top edge first into the multipurpose feeder, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Copying 58
Customizing copy settings
Copying to a dierent size
1 Load an original document faceup, short edge
first
into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Copy from > select the size of the original document
4 Navigate to:
Copy to >
> select a new size for the copy > select the number of copies or enter a number on the
keypad >
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
5 Press the left or right arrow button to scroll to Finish the Job, and then press .
Making copies using paper from a selected tray
1 Load an original document faceup, short edge
first
into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Copy from > select the size of the original document
4 Navigate to:
Copy to >
> select the tray containing the paper size and type you want to use > > select the number
of copies or enter a number on the keypad >
Copying 59
5 If there are no trays that contain the paper size and type you want to use, then do the following:
a Navigate to:
Copy to >
> Manual Feeder > > select the paper size > > select the paper type >
b Load the size and type of paper into the multipurpose feeder, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Reducing or enlarging copies
Copies can be scaled from 25% to 400% of the original document size.
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Scale > adjust the scale setting > select the number of copies or enter a number on the
keypad >
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
4 Press the left or right arrow button to scroll to Finish the Job, and then press .
Making a copy lighter or darker
1 Load an original document faceup, short edge
first
into the ADF tray or facedown on the scanner glass in
the upper left corner.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 60
3 From the printer control panel, navigate to:
> Copy > > Darkness > adjust the darkness setting > select the number of copies or enter a number
on the keypad >
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
4 Press the left or right arrow button to scroll to Finish the Job, and then press .
Adjusting copy quality
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Content Type > select the content type of the original document
4 Press the left or right arrow button to scroll to one of the following:
• Tex t—The content of the original document is mostly text or line art.
• Tex t/Photo—The original document is a mixture of text and graphics or photos.
• Photo—The original document is mostly a photo or an image.
• Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and
animations.
5 Press the up or down arrow button until Content Source appears, and then press the left or right arrow
button to scroll to one of the following:
• Color Laser—The original document was printed using a color laser printer.
• Inkjet—The original document was printed using an inkjet printer.
• Magazine—The original document is from a magazine.
• Press—The original document is from an oset press.
• Black/White Laser—The original document was printed using a mono laser printer.
• Photo/Film—The original document is a photo from a film.
• Newspaper—The original document is from a newspaper.
• Other—The original document was printed using an alternate or unknown printer.
Copying 61
6 Select the number of copies or enter a number on the keypad, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
7 Press the left or right arrow button to scroll to Finish the Job, and then press .
Collating copies
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print
the copies as groups of pages (not collated).
Collated Not collated
To select a Collate setting:
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Collate > select the collate setting you want > select the number of copies or enter a
number on the keypad >
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
4 Press the left or right arrow button to scroll to Finish the Job, and then press .
Placing separator sheets between copies
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 62
3 From the printer control panel, navigate to:
> Copy > > Separator Sheets
4 Select Between Copies, Between Jobs, Between Pages, or O.
5 Select the number of copies or enter a number on the keypad, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Copying multiple pages onto a single sheet
To save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single
sheet of paper.
Notes:
• Make sure the paper size is set to letter, legal, A4, or JIS B5.
• The copy size must be set to 100%.
1 Load an original document faceup, short edge
first
into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Paper Saver > select the setting that you want
4 Select O, 2‑up Portrait, 2‑up Landscape, 4‑up Portrait, or 4‑up Landscape.
5 Select the number of copies or enter a number on the keypad, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Placing information on copies
Placing an overlay message on each page
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 63
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, navigate to:
> Copy > > Overlay > select an overlay message you want
4 Select O, Confidential, Copy, Draft, Urgent, or Custom.
5 Select the number of copies or enter a number on the keypad, and then press .
Note: If you want to copy another document, then place it on the scanner glass, press the left or right
arrow button to scroll to Scan the Next Page, and then press
.
6 Press the left or right arrow button to scroll to Finish the Job, and then press .
Canceling a copy job
Canceling a copy job from the printer control panel
1 From the printer control panel, press .
2 When a list of copy jobs appears, select the job to cancel, and then press .
3 Press to go back to the home screen.
Understanding the copying options
Copies
This option lets you set the number of copies to be printed.
Copy from
This option opens a screen where you can select the paper size of the original document.
• To scroll to the paper size that matches the original document, press the left or right arrow button, and then
press
.
• To copy an original document that contains mixed paper sizes with the same width, press the left or right
arrow button to scroll to Mixed Sizes, and then press
.
Copying 64
Copy to
This option lets you select the paper size and type on which your copies will be printed.
• To scroll to the paper size and type that matches the paper loaded in the tray or feeder, press the left or
right arrow button, and then press
.
• If the settings for “Copy from” and “Copy to” are dierent, then the printer automatically adjusts the Scale
setting to accommodate the dierence.
• If the paper type or size you want to use is not loaded in one of the trays, then press the left or right arrow
button to scroll to Manual Feeder, press
, and then manually load the paper in the manual feeder or
multipurpose feeder.
• To match each copy to the paper size of the original document, set “Copy to” to Auto Size Match. If a matching
paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper
in a tray, manual feeder, or multipurpose feeder.
Scale
This option lets you scale the document from 25% to 400% of the original document size. You can also set
automatic scaling.
• When copying to a dierent paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and
“Copy to” paper sizes automatically to scale the scan image to
fit
the size of the paper onto which you are
copying.
• To decrease or increase the value by 1%, press the left or right arrow button on the printer control panel. To
make a continuous decrease or increase in value, press and hold the button for two or more seconds.
Darkness
This option lets you adjust how light or dark the copies are in relation to the original document.
Collate
This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document.
Content Type
This option lets you set the original document type.
Select from the following content types:
• Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and
animations.
• Photo—The original document is mostly a photo or an image.
• Tex t—The content of the original document is mostly text or line art.
• Tex t/Photo—The original document is a mixture of text, graphics, and photos.
Content Source
This option lets you set the original document source.
Copying 65
Select from the following content sources:
• Color Laser—The original document was printed using a color laser printer.
• Black/White Laser—The original document was printed using a mono laser printer.
• Inkjet—The original document was printed using an inkjet printer.
• Photo/Film—The original document is a photo from a
film.
• Magazine—The original document is from a magazine.
• Newspaper—The original document is from a newspaper.
• Press—The original document was printed using a printing press.
• Other—The original document was printed using an alternate or unknown printer.
Color
This option lets you set the output to either color or monochrome for the scanned image.
Overlay
This option lets you create a watermark (or message) that overlays the content of your copy. You can choose
from Confidential, Copy, Draft, Urgent, and Custom. You can type a custom message in the ”Enter the Custom
Text Overlay and press OK”
field.
The message will appear, faintly, in large print across each page.
Separator Sheets
This option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy jobs. The
separator sheets can be drawn from a tray that contains a type or color of paper that is dierent from the paper
your copies are printed on.
Paper Saver
This option lets you print two or more pages of an original document on the same page. Paper Saver is also
called N-up printing where N stands for the number of pages. For example, 2-up would print two pages of your
document on a single page, and 4-up would print four pages of your document on a single page.
Copying 66
E-mailing
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for multiple‑page documents.
Note: The ADF scans only one-side of the page.
Use the scanner glass for single-page documents, book pages,
small items (such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
You can use the printer to e‑mail scanned documents to one or more recipients. You can type the e‑mail address
or use a shortcut number to send an e-mail from the printer.
Setting up the printer to e-mail
Setting up the e-mail function
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Enter the appropriate information, and then click Submit.
Configuring e‑mail settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
E-mailing 67
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Enter the appropriate information, and then click Submit.
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Manage Shortcuts > E-mail Shortcut Setup.
3 Type a name for the shortcut, and then enter the e-mail address.
Note: If you are entering multiple addresses, then separate each address with a comma (,).
4 Adjust the scan settings, if necessary.
5 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, then you are prompted to select another number.
E-mailing a document
Sending an e‑mail using a shortcut number
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 Press #, then enter the shortcut number using the keypad, and then press .
4 Press .
Sending an e‑mail using the printer control panel
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
E-mailing 68
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is properly loaded.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press
.
4 Press Email Shortcuts > > select the name of the recipient > or .
Note: Shortcuts can be created only from the Embedded Web Server.
Canceling an e-mail
From the printer control panel, press .
E-mailing 69
Scanning
Scanning to an FTP address
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for multiple‑page documents.
Note: The ADF scans only one side of the page.
Use the scanner glass for single-page documents, book pages,
small items (such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address
may be sent to the server at a time.
When an FTP destination has been
configured
by your system support person, the name of the destination
becomes available as a shortcut number, or it is listed as a
profile
under the Held Jobs icon. An FTP destination
could also be another PostScript printer.
Creating shortcuts
Instead of entering the entire FTP site address on the printer control panel each time you want to send a
document to an FTP server, you can create a permanent FTP destination and assign a shortcut number. There
are two methods for creating shortcut numbers: using the Embedded Web Server and using the printer control
panel.
Creating an FTP shortcut using the Embedded Web Server
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Navigate to:
Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup
Scanning 70
3 Enter the appropriate information.
Note: A password may be required. If you do not have an ID and password, then contact your system
support person.
4 Enter a shortcut number.
If you enter a number that is already in use, then you are prompted to select another number.
5 Click Add.
Scanning to an FTP address
Scanning to an FTP address using a shortcut number
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is loaded properly.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, press #, and then enter the FTP shortcut number.
4 Press .
Scanning to an FTP address using the printer control panel
1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light comes on when the paper is properly loaded.
2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press
.
4 Press FTP Shortcuts > > select the name of the recipient > or .
Note: Shortcuts can be created only from the Embedded Web Server.
Scanning 71
Scanning to a computer
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for multiple‑page documents.
Note: The ADF scans only one-side of the page.
Use the scanner glass for single pages, small items (such as
postcards or photos), transparencies, photo paper, or thin media
(such as magazine clippings).
The scanner lets you scan documents directly to a computer. The computer does not have to be directly
connected to the printer for you to receive images when scanning. You can scan the document back to the
computer over the network by creating a scan profile on the computer and then downloading the profile to the
printer.
Scanning to a computer
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Scan Profile > Create Scan Profile.
3 Select your scan settings, and then click Next.
4 Select a location on your computer where you want to save the scanned output file.
5 Type a scan name.
The scan name is the name that appears in the Scan Profile list on the display.
6 Click Submit.
7 Review the instructions on the Scan Profile screen.
A shortcut number is automatically assigned when you click Submit. You can use this shortcut number when
you are ready to scan your documents.
a Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Scanning 72
Notes:
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items on the scanner glass.
• The ADF indicator light turns on when the paper is loaded properly.
b If you are loading a document into the ADF tray, then adjust the paper guides.
c From the printer control panel, press #, and then type the shortcut number using the keypad, or press
the up or down arrow button to scroll to Held Jobs, and then press the up or down arrow button to scroll
to Profiles.
After entering the shortcut number, the scanner scans and sends the document to the directory or
program you specified. If you selected Profiles on the printer control panel, then locate your shortcut
on the list.
8 View the file from the computer.
The output file is saved in the location or launched in the program you specified.
Scanning 73
Understanding the printer menus
Menus list
Supplies Menu Paper Menu Reports Network/Ports
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Imaging Kit
Maintenance Kit
Default Source
Paper Size/Type
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Scan Sizes
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Shortcut List
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
Event Log Summary
Active NIC
Standard Network or
Network [x]
Standard USB
SMTP Setup
Security Settings Help Option Card Menu
Confidential Print
Security Audit Log
Set Date and Time
General Settings
Copy Settings
E‑mail Settings
FTP Settings
Print Settings
Print All Guides
Copy Guide
E‑mail Guide
FTP Guide
Color Quality
Print Defects Guide
Information Guide
Supplies Guide
[index of each installed
DLE]
Understanding the printer menus 74
Supplies menu
Use To
Cyan Cartridge View the status of the toner cartridges, which can be any
of the following:
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Near Full
Replace
Missing
OK
View the status of the waste toner bottle.
Imaging Kit
OK
Replace Black Imaging Kit
Replace Color Imaging Kit
View the status of the imaging kit.
Maintenance Kit
OK
Replace
View the status of the maintenance kit.
Paper menu
Default Source menu
Use To
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, set
Configure
MP to “Cassette” for MP
Feeder to appear as a menu setting.
• If the same size and type of paper are in two trays and the paper
size and paper type settings match, then the trays are automatically
linked. When one tray is empty, the print job continues using the
linked tray.
Understanding the printer menus 75
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
JIS‑B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Universal
Specify the paper size loaded in each tray.
Notes:
• Letter is the U.S. factory default setting. A4 is the international
factory default setting.
• If two trays contain paper of the same size and type, and the trays
have the same settings, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked
tray.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Glossy
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of paper loaded in each tray.
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type [x]
is the factory default setting for all other trays.
• If available, a user‑defined name appears instead of Custom Type
[x].
• Use this menu to configure automatic tray linking.
• Transparency is supported only in the 250‑sheet tray.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 76
Use To
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
(Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the paper size loaded in the multipurpose feeder.
Notes:
• Letter is the U.S. factory default setting. A4 is the international
factory default setting.
• The menu item applies only when the multipurpose feeder is
installed.
• The multipurpose feeder does not automatically detect paper size.
The paper size value must be set.
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the paper type loaded in the multipurpose feeder.
Note: Custom Type [x] is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 77
Use To
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
(Mexico)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the paper type being manually loaded.
Note: Plain Paper is the factory default setting.
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the envelope size being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Custom Type [x]
Specify the envelope type being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 78
Substitute Size menu
Use To
Substitute Size
O
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not
available.
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• O indicates that no size substitutions are allowed.
• Setting a size substitution lets the print job continue without Change
Paper appearing.
Paper Texture menu
Use To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Notes:
• Normal is the factory default setting.
• The options appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the glossy paper loaded.
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Understanding the printer menus 79
Use To
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the light paper loaded.
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy paper loaded.
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Notes:
• Normal is the factory default setting.
• The options appear only if custom type is supported.
Paper Weight menu
Use To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 80
Use To
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the glossy paper loaded.
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the relative weight of the paper loaded is light.
Understanding the printer menus 81
Use To
Heavy Weight
Heavy
Specify that the relative weight of the paper loaded is heavy.
Rough/Cotton Weight
Light
Normal
Heavy
Specify the relative weight of the rough or cotton paper loaded.
Note: Normal is the factory default setting.
Custom [x] Weight
Light
Normal
Heavy
Specify the relative weight of the custom paper loaded.
Notes:
• Normal is the factory default setting.
• The options appear only when the custom type is supported.
Paper Loading menu
Use To
Recycled Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Bond Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Light Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Notes:
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Printing Preferences or the Print dialog.
•
O
is the factory default setting for all the menus.
Understanding the printer menus 82
Use To
Heavy Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Custom [x] Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom
type is supported.
Notes:
• Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Printing Preferences or the Print dialog.
• O is the factory default setting for all the menus.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined custom name created in the Embedded
Web Server or MarkVision
TM
Professional.
Notes:
• Paper is the factory default setting for Custom Type [x].
• The custom media type must be supported in the selected tray or
feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when Recycled is selected.
Notes:
• Paper is the factory default setting.
• The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Understanding the printer menus 83
Custom Scan Sizes menu
Use To
Custom Scan Size [x]
Scan Size Name
Width
Height
Orientation
2 scans per side
O
On
Specify a custom scan size name, size, and page orientation.
Notes:
• 8.5 inches is the U.S. factory default setting for Width. 216 mm is the
international factory default setting for Width.
• 14 inches is the U.S. factory default setting for Height. 356 mm is the
international factory default setting for Height.
• Portrait is the factory default setting for Orientation.
• O is the factory default setting for 2 scans per side.
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Portrait Width
3–8.5 inches
76–216 mm
Set the portrait width.
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. You can increase
the width in 0.01‑inch increments.
• 216 mm is the international factory default setting. You can
increase the width in 1‑mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the portrait height.
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. You can increase the
height in 0.01‑inch increments.
• 356 mm is the international factory default setting. You can
increase the height in 1‑mm increments.
Feed Direction
Short Edge
Long Edge
Specify the feed direction if the paper can be loaded in either
direction.
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only when the longest edge is shorter than
the maximum width supported in the tray.
Understanding the printer menus 84
Reports menu
Reports menu
Use To
Menu Settings Page Print a report on the current printer menu settings. The report also contains
information about the status of the supplies and a list of hardware options
that are successfully installed.
Device Statistics Print a report containing printer statistics, such as supply information and
number of printed pages.
Network Setup Page Print a report containing information about the network settings of the
printer.
Note: This menu item appears only in printers connected to an Ethernet
network or printers connected to print servers.
Network [x] Setup Page Print a report containing information about the network settings of the
printer.
Note: This menu item appears only in printers connected to a wireless
network or printers with a wireless network adapter installed.
Shortcut List Print a report containing information about configured shortcuts.
E‑mail Shortcuts Print a report containing information about e‑mail shortcuts.
FTP Shortcuts Print a report containing information about FTP shortcuts.
Profiles List Print a list of profiles stored in the printer.
Print Fonts Print a report of all the fonts available for the printer language currently set
in the printer.
Asset Report Print a report containing asset information, including the printer serial
number and model name. The report contains text and UPC bar codes that
can be scanned into an asset database.
Event Log Summary Print a summary of logged events.
Network/Ports
Active NIC menu
Use To
Active NIC
Auto
[list of available network cards]
Allow the printer to connect to a network.
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network adapter is installed.
Understanding the printer menus 85
Standard Network or Network [x] menus
Note: Only active ports appear in this menu.
Use To
Energy Ecient Ethernet
Enable
Disable
Set the printer Ethernet connection to a energy‑saving mode.
Note: Enable is the factory default setting.
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When
O
is used, the printer does not examine incoming data. The
printer uses PostScript emulation if PS SmartSwitch is set to On. It uses
the default printer language
specified
in the Setup menu if PS
SmartSwitch is set to O.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When O is used, the printer does not examine incoming data. The
printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if PCL SmartSwitch
is set to O.
NPA Mode
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting.
• Changing this setting from the control panel, and then exiting the menus
causes the printer to restart. The menu selection is then updated.
Network Buer
Auto
3KB to [maximum size allowed]
Set the size of the network input buer.
Notes:
• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or
O.
• To increase the maximum size range for the Network Buer, disable or
reduce the size of the parallel, serial, and USB
buers.
• Changing this setting from the control panel and then exiting the menus
causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 86
Use To
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto is the factory default setting.
• O filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Display and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a
wireless network.
Reports menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > Reports
• Network/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP
address.
Network Card menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > Network Card
• Network/Ports > Network [x] > Network [x] Setup > Network Card
Use To
View Card Status
Connected
Disconnected
View the connection status of the wireless network adapter.
View Card Speed View the speed of an active wireless network adapter.
Network Address
UAA
LAA
View the network addresses.
Understanding the printer menus 87
Use To
Job Timeout
0, 10–225 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
• “90 seconds” is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value between 1 and 9 is selected, then Invalid appears on the
display, and the value is not saved.
Banner Page
O
On
Allow the printer to print a banner page.
Note:
O
is the factory default setting.
TCP/IP menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers attached to print servers.
Use To
Set Hostname Set the current TCP/IP host name.
Note: This can be changed only from the Embedded Web Server.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto
IP settings to O. It also sets Enable BOOTP and Enable RARP to O on
systems that support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
O
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
O
Specify the RARP address assignment setting.
Note: O is the factory default setting.
Enable BOOTP
On
O
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Enable AutoIP
Ye s
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Understanding the printer menus 88
Use To
Enable FTP/TFTP
Ye s
No
Enable the built-in FTP server, which lets you send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Ye s
No
Enable the built-in Web server (Embedded Web Server). When enabled, the
printer can be monitored and managed remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNS
Ye s
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Ye s
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address View or change the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Enable HTTPS
Ye s
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to any of the following:
• Network/Ports menu > Standard Network > Standard Network Setup > IPv6
• Network/Ports menu > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Enable IPv6
On
O
Enable IPv6 in the printer.
Note: On is the factory default setting.
Auto Configuration
On
O
Specify whether or not the network adapter accepts the automatic
IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
Set Hostname Set the host name.
Note: These settings can be changed only from the Embedded
Web Server.
View Address
View Router Address
Understanding the printer menus 89
Use To
Enable DHCPv6
On
O
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a
wireless network adapter.
To access the menu, navigate to:
Network/Ports > Network [x] > Network [x] Setup > Wireless
Use To
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
• Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable/Disable WPS Auto‑detection
Enable
Disable
Automatically detect the connection method that an access point
with WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Network Mode
BSS Type
Infrastructure
Ad hoc
Specify the network mode.
Notes:
• Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
• Ad hoc
configures
wireless connection directly between the
printer and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.
AppleTalk menu
To access the menu, navigate to either of the following:
• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Understanding the printer menus 90
Use To
Activate
Ye s
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded
Web Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded
Web Server.
Set Zone
[list of zones available on the
network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Use To
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
received through a USB port requires it, regardless of the default printer
language.
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if the PS SmartSwitch is set to On. It uses the
default printer language
specified
in the Setup menu if the PS
SmartSwitch is set to O.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
• On is the factory default setting.
• When set to O, the printer does not examine incoming data. The printer
uses PCL emulation if the PCL SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if the PCL
SmartSwitch is set to
O.
NPA Mode
On
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
• The printer automatically restarts when changing the setting from the
printer control panel. The menu selection is then updated.
Understanding the printer menus 91
Use To
USB Buer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the USB input buer.
Notes:
• Auto is the factory default setting.
• Disabled turns o job buering.
• The USB buer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
• To increase the maximum size range for USB
Buer,
disable or reduce
the size of the parallel, serial, and network buers.
• The printer automatically restarts when the setting is changed from the
printer control panel. The menu selection is then updated.
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Set the network address information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Set the netmask information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Set the gateway information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
SMTP Setup menu
Use To
Primary SMTP Gateway Specify SMTP server gateway and port information.
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specify the amount of time in seconds before the server stops trying
to send an e‑mail.
Note: 30 seconds is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by
the printer.
Understanding the printer menus 92
Use To
Use SSL
Disabled
Negotiate
Required
Set the printer to use SSL for increased security when connecting to
the SMTP server.
Notes:
• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server
determines if SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specify the type of user authentication required for scan to e‑mail
privileges.
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specify what credentials will be used when communicating to the
SMTP server.
Notes:
• None is the factory default setting for Device‑Initiated E‑mail.
• Device Userid and Device Password are used to log in to the
SMTP server when Use Device SMTP Credentials is selected.
Device Userid
Device Password
Security menu
Confidential
Print menu
Use To
Confidential Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a limit on how long the printer stores confidential print jobs in the printer memory.
Notes:
• If the Confidential Job Expiration setting is changed while confidential print jobs
reside in the printer memory, then the expiration time for those print jobs does
not change to the new default value.
• If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a limit on how long the printer stores print jobs.
Note: O is the factory default setting.
Understanding the printer menus 93
Use To
Verify Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a limit on how long the printer stores print jobs needing verification.
Reserve Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a limit on how long the printer stores print jobs for printing at a later time.
Note: O is the factory default setting.
Security Audit Log menu
Use To
Export Log Let an authorized user export the security audit log.
Note: The log can be downloaded from the Embedded Web Server and
saved on a computer.
Delete Log
Ye s
No
Specify whether audit logs are deleted.
Note: Yes is the factory default setting.
Configure Log
Enable Audit
Ye s
No
Enable Remote Syslog
No
Ye s
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specify how audit logs are configured.
Notes:
• Enable Audit determines if events are recorded in the secure audit log
and remote syslog. No is the factory default setting.
• Enable Remote Syslog determines if logs are sent to a remote server. No
is the factory default setting.
• Remote Syslog Facility determines the value used to send logs to the
remote syslog server. 4 is the factory default setting.
• If the security audit log is activated, then the severity value of each event
is recorded. 4 is the factory default setting.
Set Date and Time menu
Use To
Current Date and Time View the current date and time settings for the printer.
Understanding the printer menus 94
Use To
Manually Set Date and Time
[input date/time]
Enter the date and time.
Notes:
• Manually setting the date and time sets Enable NTP to No.
• The wizard lets you set the date and time in YYYY‑MM‑DD‑HH:MM
format.
Time Zone
[list of time zones]
Select the time zone.
Note: GMT is the factory default settings.
Automatically observe DST
On
O
Set the printer to use the applicable daylight saving time (DST) start and end
times associated with the printer Time Zone setting.
Note: On is the factory default setting.
Enable NTP
On
O
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Notes:
• On is the factory default setting.
• This setting is turned o if you manually set the date and time.
Understanding the printer menus 95
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the display.
Note: Not all languages are available for all models. You may
need to install a special hardware for some languages.
Show Supply Estimates
Show estimates
Do not show estimates
View the estimates of the supplies on the control panel,
Embedded Web Server, menu settings, and device statistics
reports.
Note: Show estimates is the factory default setting.
Eco-Mode
O
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
• O is the factory default setting.
• When setting Eco‑Mode to Energy or Paper,
performance may be
aected,
but print quality is not.
ADF Loaded Beep
Enabled
Disabled
Specify whether the ADF sounds a beep when paper is loaded.
Note: Enabled is the factory default setting.
Quiet Mode
O
On
Minimize the printer noise.
Note:
O
is the factory default setting.
Understanding the printer menus 96
Use To
Run Initial Setup
Ye s
No
Run the setup wizard.
Paper Sizes
US
Metric
Specify the unit of measurement for paper sizes.
Notes:
• US is the factory default setting.
• The initial setting is determined by your country or
region selection in the initial setup wizard.
Scan to PC Port Range
[port range]
Specify a valid port range for printers behind a port blocking
firewall.
Note: 9751:12000 is the factory default setting.
Home screen customization
Change Language
Copy
E‑mail Shortcuts
FTP Shortcuts
Search Held Jobs
Held Jobs
Bookmarks
Jobs by User
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do Not display
One Page Copy
O
On
Set copies from the scanner glass to only one page at a time.
Note:
O
is the factory default setting.
Allow Background Removal
On
O
Specify whether image background removal is allowed.
Note: On is the factory default setting.
Allow Custom Job Scans
On
O
Scan multiple jobs to one file.
Note: On is the factory default setting. If On is selected, then
Allow Custom Job Scans can be enabled for specific jobs.
Scanner Jam Recovery
Job Level
Page Level
Specify how a scanned job should be reloaded if a paper jam
occurs in the ADF.
Note: Job level is the factory default setting.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
O
Single
Continuous
Notes:
• Single is the factory default setting. This sounds three
quick beeps.
• Continuous repeats three beeps every 10 seconds.
Understanding the printer menus 97
Use To
Timeouts
Sleep Mode
Disabled
1–60
Set the amount of time in minutes the printer waits after a job
is printed before it goes into a reduced power state.
Notes:
• 20 is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select the lowest setting if the printer shares an
electrical circuit with room lighting or you notice lights
flickering in the room.
• Select a high setting if the printer is in constant use.
Under most circumstances, this keeps the printer ready
to print with minimum warm‑up time.
• Disabled appears only if Energy Conserve is set to O.
Timeouts
Print with Display O
Allow printing with display o
Display on when printing
Print a job with the display turned o.
Note: Display on when printing is the factory default setting.
Timeouts
Hibernate Timeout
Disabled
20 minutes
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it enters
Hibernate mode.
Note: 3 days is the factory default setting.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active
Ethernet connection.
Note: Do Not Hibernate is the factory default setting.
Timeouts
Screen Timeout
15–300
Set the amount of time in seconds before returning the control
panel to a Ready state.
Note: 30 is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time in seconds the printer waits to receive
an end-of-job message before canceling the rest of the job.
Notes:
• 90 is the factory default setting.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see
if any new print jobs are waiting.
• Print Timeout is available only when using PCL
emulation.
Understanding the printer menus 98
Use To
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time in seconds the printer waits for
additional data before canceling a print job.
Notes:
• 40 is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation.
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error occurs.
Note: Reboot always is the factory default setting.
Error Recovery
Max Auto Reboots
1–20
Determine the number of automatic reboots the printer can
perform.
Notes:
• 2 is the factory default setting.
• If the printer reaches the maximum number of reboots
within a certain amount of time, the printer does not
continue to reboot, and the error message appears on
the display.
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain
oine situations when these are not resolved within the
specified time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
O
Auto
Specify whether the printer reprints jammed pages.
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• O sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
O
On
Successfully print a page that may not have printed otherwise.
Notes:
• O is the factory default setting. This prints a partial
page when there is not enough memory to print the
whole page.
• On sets the printer to print the entire page.
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Understanding the printer menus 99
Use To
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Note: Do Nothing is the factory default setting.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Notes:
• Do Not Restore is the factory default setting.
• Restore Now sets all printer settings to the factory
default settings except for the Network/Ports menu
settings. All downloads stored in the RAM are deleted.
Downloads stored in the
flash
memory or on a hard disk
are not aected.
Custom Home Message
O
IP Address
Hostname
Contact Name
Location
Zero Configuration Name
Custom Text [x]
Select a custom home message that appears as an alternating
display of the printer status.
Copy Settings menu
Use To
Content Type
Te xt
Graphics
Te xt /P ho to
Photo
Specify the content of the original document.
Note: Text/Photo is the factory default setting.
Content Source
Black/White Laser
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Specify how the original document is produced.
Note: Color Laser is the factory default setting.
Color
On
O
Specify whether copies are printed in color.
Note: On is the factory default setting.
Understanding the printer menus 100
Use To
Allow color copies
On
O
Enable color in copies.
Notes:
• On is the factory default setting.
• Setting this to O will hide all color‑specific menus.
• This setting overrides the Color setting.
Sides (Duplex)
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify whether an original document is two‑sided (duplex) or one‑sided, and
then specify whether the copy should be two‑sided or one‑sided.
Notes:
• 1 sided to 1 sided—The original document has print on one side, and the
copy will also have print on one side.
• 1 sided to 2 sided—The original document has print on one side, while
the copy will have print on both sides.
• 2 sided to 1 sided—The original document has print on both sides, while
the copy will have print on just one side.
• 2 sided to 2 sided—The original document has print on both sides, and
the copy will also have print on both sides.
Paper Saver
O
2‑up Portrait
4‑up Portrait
2‑up Landscape
4‑up Landscape
Allow copying of two or four sheets of a document on one page.
Note: O is the factory default setting.
Print Page Borders
On
O
Allow page borders in printed copies.
Note:
O
is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Keep the pages of a print job stacked in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Understanding the printer menus 101
Use To
Original Size
Letter
Legal
Executive
Folio
Statement
Oficio (Mexico)
Universal
Mixed Sizes
A4
A5
A6
JIS B5
Custom Scan Size [x]
Book Original
Business Card
3 x 5 in.
4 x 6 in.
ID Card
Specify the paper size of the original document.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• Legal, Folio, and Oficio (Mexico) paper sizes are supported only in the
ADF.
Copy To Source
Tray [x]
MP Feeder
Manual Feeder
Specify the paper source for copy jobs.
Note: Tray 1 is the factory default setting.
Transparency Separators
On
O
Place a sheet of paper between transparencies.
Note: On is the factory default setting.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Place a sheet of paper between pages, copies, or jobs.
Note: O is the factory default setting.
Separator Sheet Source
Tray [x]
MP Feeder
Specify the paper source for the separator sheet.
Note: Tray 1 is the factory default setting.
Darkness
1–9
Specify the level of darkness for the copy job.
Note: 5 is the factory default setting.
Number of Copies
1–999
Specify the number of copies for the copy job.
Note: 1 is the factory default setting.
Understanding the printer menus 102
Use To
Overlay
Confidential
Copy
Draft
Urgent
Custom
O
Specify the overlay text printed on each page of the copy job.
Note:
O
is the factory default setting.
Allow priority copies
On
O
Allow interruption of a print job to copy a page or document.
Note: On is the factory default setting.
Background Removal
‑4 to 4
Adjust the amount of background visible on a copy.
Note: 0 is the factory default setting.
Auto Center
O
On
Automatically center the content on the page.
Note: O is the factory default setting.
Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255
Specify which color to drop during scanning and to adjust the dropout setting
for each color threshold.
Notes:
• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.
Contrast
0–5
Best for content
Specify the contrast used for the copy job.
Note: “Best for content” is the factory default setting.
Mirror Image
O
On
Create a mirror image of the original document.
Note:
O
is the factory default setting.
Negative Image
O
On
Create a negative image of the original document.
Note:
O
is the factory default setting.
Shadow Detail
‑4 to 4
Adjust the amount of shadow detail visible on a copy.
Note: 0 is the factory default setting.
Scan edge to edge
O
On
Allow edge-to-edge scanning of the original document.
Note: O is the factory default setting.
Understanding the printer menus 103
Use To
Sharpness
1–5
Adjust the amount of sharpness of a copy.
Note: 3 is the factory default setting.
Temperat ure
‑4 to 4
Enable the user to specify “warm” or “cool” outputs.
Note: "Cool” values generate a bluer output than the default, while “warm”
values generate a redder output than the default.
E‑mail Settings menu
Use To
E‑mail Server Setup
Send me a copy
Never appears
On by default
O
by default
Always On
Send a copy of the e-mail to the sender.
Note: Never appears is the factory default setting.
E‑mail Server Setup
Max E‑mail size
0–65535 KB
Specify the maximum e-mail size.
Note: E-mails greater than the
specified
maximum size are not sent.
Format
PDF (.pdf)
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
Specify the file format.
Note: PDF (.pdf) is the factory default setting.
PDF Settings
PDF Version
1.2–1.7
A–1a
Secure PDF
O
On
Configure the PDF settings.
Notes:
• 1.5 is the factory default setting for PDF Version.
• O is the factory default setting for Secure PDF. Secure PDF requires you
to enter your password twice.
Content Type
Te xt
Graphics
Te xt /P ho to
Photo
Specify the content of the original document.
Note: Text/Photo is the factory default setting.
Understanding the printer menus 104
Use To
Content Source
Black/White Laser
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Specify how the original document was produced.
Note: Color Laser is the factory default setting.
Color
O
On
Specify whether the printer captures and transmits content in color.
Note: On is the factory default setting.
Resolution
75 dpi
150 dpi
200 dpi
300 dpi
400 dpi
600 dpi
Specify the resolution of the scan in dots per inch.
Note: 150 dpi is the factory default setting.
Darkness
1–9
Lighten or darken the output.
Note: 5 is the factory default setting.
Orientation
Portrait
Landscape
Specify the orientation of the scanned image.
Note: Portrait is the factory default setting.
Original Size
Letter
Legal
Executive
Folio
Statement
Oficio (Mexico)
Universal
Mixed Sizes
A4
A5
A6
JIS B5
Custom Scan Size [x]
Book Original
Business Card
3 x 5 in.
4 x 6 in.
Specify the size of the original document.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• Legal, Folio, and
Oficio
(Mexico) paper sizes are supported only in the
ADF.
Understanding the printer menus 105
Use To
Sides (Duplex)
O
Long edge
Short edge
Specify the orientation of the original documents loaded in the ADF for two-
sided scanning.
Note:
O
is the factory default setting.
JPEG Quality
Best for content
5–90
Set the quality of a JPEG photo image in relation to file size and quality of the
image.
Notes:
• Best for content is the factory default setting.
• 5 reduces the
file
size and quality of the image.
• 90 provides the best image quality, but the file size is very large.
Text Default
5–90
Set the quality of a text image in relation to file size and quality of the image.
Note: 75 is the factory default setting.
Text/Pho to Def ault
5–90
Set the quality of a text or photo image in relation to file size and the quality of
the image.
Note: 75 is the factory default setting.
Photo Default
5–90
Set the quality of a photo image in relation to file size and the quality of the
image.
Note: 50 is the factory default setting.
E‑mail images sent as
Attachment
Web Link
Specify how the images are sent.
Note: Attachment is the factory default setting.
Use Multi‑Page TIFF
On
O
Provide a choice between single-page TIFF files and multiple‑page TIFF files.
For a multiple-page scan‑to‑e-mail job, either one TIFF file is created containing
all the pages, or multiple TIFF files are created with one file for each page of
the job.
Note: On is the factory default setting.
Transmission Log
Print log
Do not print log
Print only for error
Specify whether to print the transmission log.
Note: Print log is the factory default setting.
Log Paper Source
Tray [x]
MP Feeder
Specify the paper source for printing e-mail logs.
Note: Tray 1 is the factory default setting.
E‑mail Bit Depth
1 bit
8 bit
Enable the Text/Photo mode to produce smaller file sizes by using 1‑bit images
when Color is set to O.
Note: 8 bit is the factory default setting.
Allow Save as Shortcut
On
O
Save e-mail addresses as shortcuts.
Notes:
• On is the factory default setting.
• When set to
O,
the “Save as Shortcut” button does not appear on the e-
mail destination screen.
Understanding the printer menus 106
Use To
Background Removal
‑4 to 4
Adjust the amount of background visible on a scanned image.
Note: 0 is the factory default setting.
Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255
Specify which color to drop and to adjust the dropout setting for each color
threshold.
Notes:
• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.
Contrast
0–5
Best for content
Specify the contrast of the output.
Note: Best for content is the factory default setting.
Mirror Image
O
On
Create a mirror image of the original document.
Note: O is the factory default setting.
Negative Image
O
On
Create a negative image of the original document.
Note:
O
is the factory default setting.
Shadow Detail
‑4 to 4
Adjust the amount of shadow detail visible on a scanned image.
Note: 0 is the factory default setting.
Scan edge to edge
O
On
Specify whether the original document is scanned edge-to-edge.
Note:
O
is the factory default setting.
Sharpness
1–5
Adjust the amount of sharpness on a scanned image.
Note: 3 is the factory default setting.
Temperat ure
‑4 to 4
Specify warm or cool outputs. Cool values generate a bluer output than the
default while warm values generate a redder output than the default.
Note: 0 is the factory default setting.
Understanding the printer menus 107
FTP Settings menu
Use To
Format
PDF (.pdf)
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
Specify the file format.
Note: PDF (.pdf) is the factory default setting.
PDF Settings
PDF Version
1.2–1.7
A–1a
Secure PDF
O
On
Configure the PDF settings.
Notes:
• 1.5 is the factory default setting for PDF Version.
• O is the factory default setting for Secure PDF. Secure PDF requires you
to enter your password twice.
Content Type
Te xt
Graphics
Te xt /P ho to
Photo
Specify the content of the original document.
Note: Text/Photo is the factory default setting.
Content Source
Black/White Laser
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Specify how the original document was produced.
Note: Color Laser is the factory default setting.
Color
O
On
Specify whether the printer captures and transmits content in color.
Note: On is the factory default setting.
Resolution
75 dpi
150 dpi
200 dpi
300 dpi
400 dpi
600 dpi
Specify the quality of the scan in dots per inch (dpi).
Note: 150 dpi is the factory default setting.
Darkness
1–9
Lighten or darken the output.
Note: 5 is the factory default setting.
Orientation
Portrait
Landscape
Specify the orientation of the scanned image.
Note: Portrait is the factory default setting.
Understanding the printer menus 108
Use To
Original Size
Letter
Legal
Executive
Folio
Statement
Oficio (Mexico)
Universal
Mixed Sizes
A4
A5
A6
JIS B5
Custom Scan Size [x]
Book Original
Business Card
3 x 5 in.
4 x 6 in.
Specify the size of the original document.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• Legal, Folio, and Oficio (Mexico) paper sizes are supported only in the
ADF.
Sides (Duplex)
O
Long edge
Short edge
Specify the orientation of the original documents loaded in the ADF for two-
sided scanning.
Note: O is the factory default setting.
JPEG Quality
Best for content
5–90
Set the quality of a JPEG photo image in relation to file size and quality of the
image.
Notes:
• Best for content is the factory default setting.
• 5 reduces the image quality and the file size.
• 90 produces the best image quality, but the file size is very large.
Text Default
5–90
Set the quality of the text in relation to the size and quality of the image.
Note: 75 is the factory default setting.
Text/Pho to Def ault
5–90
Set the quality of a text or photo image in relation to the size and quality of the
image.
Note: 75 is the factory default setting.
Photo Default
5–90
Set the quality of a photo image in relation to the size and quality of the image.
Note: 50 is the factory default setting.
Use Multi‑Page TIFF
On
O
Provide a choice between single-page TIFF files and multiple-page TIFF files.
For a multiple-page scan-to-FTP job, either one TIFF file is created containing
all the pages, or multiple TIFF files are created with one file for each page of
the job.
Note: On is the factory default setting.
Understanding the printer menus 109
Use To
Transmission Log
Print log
Do not print log
Print only for error
Specify whether to print the transmission log.
Note: Print log is the factory default setting.
Log Paper Source
Tray [x]
Manual Feeder
Specify a paper source when printing FTP logs.
Note: Tray 1 is the factory default setting.
FTP bit Depth
8 bit
1 bit
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit images
when Color is set to O.
Note: 8 bit is the factory default setting.
Allow Save as Shortcut
On
O
Enable shortcut creation for FTP addresses.
Note: On is the factory default setting.
Background Removal
‑4 to 4
Adjust the amount of background visible on a copy.
Note: 0 is the factory default setting.
Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255
Specify which color to drop and to adjust the dropout setting for each color
threshold.
Notes:
• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.
Contrast
0–5
Best for content
Specify the contrast of the output.
Note: Best for content is the factory default setting.
Mirror Image
O
On
Create a mirror image of the original document.
Note:
O
is the factory default setting.
Negative Image
O
On
Create a negative image of the original document.
Note: O is the factory default setting.
Shadow Detail
‑4 to 4
Adjust the amount of shadow detail visible on a scanned image.
Note: 0 is the factory default setting.
Scan edge to edge
O
On
Specify whether the original document is scanned edge-to-edge.
Note: O is the factory default setting.
Understanding the printer menus 110
Use To
Sharpness
1–5
Specify the amount of sharpness of the scanned image.
Note: 3 is the factory default setting.
Print Settings
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
• PS Emulation is the factory default setting. PS Emulation
uses a PS interpreter for processing print jobs.
• PCL Emulation uses a PCL interpreter for processing
print jobs.
• Setting a printer language as the default does not
prevent a software program from sending print jobs that
use another printer language.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Notes:
• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the
Normal setting, the printer clips the image.
• Fit To Page fits the page content into the selected paper
size.
• Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary.
This setting
aects
only pages printed using a PCL 5e
interpreter and has no eect on pages printed using the
PCL XL or PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Note: Max Yield is the factory default setting.
Black Only Mode
On
O
Set the printer to print text and graphics using only the black
toner cartridge.
Note: O is the factory default setting.
Understanding the printer menus 111
Use To
Resource Save
On
O
Specify how the printer handles temporary downloads, such
as fonts and macros stored in the RAM, when the printer
receives a job that requires more than the available memory.
Notes:
• O is the factory default setting. O sets the printer to
retain the downloads only until memory is needed.
Downloads are deleted in order to process print jobs.
• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, then Memory full [38] appears, but
downloads are not deleted.
Finishing menu
Use To
Sides (Duplex)
1 sided
2 sided
Specify whether two‑sided (duplex) printing is set as the default for all print jobs.
Notes:
• “1 sided” is the factory default setting.
• You can set two‑sided printing from the printer software.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or
Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and
pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to page orientation.
Notes:
• Long Edge is the factory default setting. This assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
• Short Edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Copies
1–999
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Understanding the printer menus 112
Use To
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
• O is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a
blank page is inserted between each set of printed pages, such as after
all page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job.
This setting is useful when printing transparencies or when inserting
blank pages in a document.
Separator Source
Tray [x]
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
O
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple pages on a single sheet of paper.
Notes:
• O is the factory default setting.
• When the number of pages per sheet is selected, each page is scaled so
that the number of pages you want can be displayed on the sheet.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the order in which pages are printed on a single sheet when using Paper
Saver.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they
are in portrait or in landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation in which pages are printed on a single sheet.
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Paper Saver Border
None
Solid
Print a border when using Paper Saver.
Note: None is the factory default setting.
Understanding the printer menus 113
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether images are printed in black and white or in color.
Notes:
• Color is the factory default setting.
• The printer driver is capable of overriding this setting.
Color Correction
Auto
O
Manual
Adjust the color output on the printed page.
Notes:
• Auto is the factory default setting. This applies dierent color conversion
tables to each object on the printed page.
• O turns o color correction.
• Manual allows customization of the color tables using the settings available
from the Manual Color menu.
• Due to the dierences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed
page.
Print Resolution
1200 dpi
4800 CQ
Specify the printed output resolution in dots per inch or in color quality (CQ).
Note: 4800 CQ is the factory default setting.
Toner Darkness
1–5
Lighten or darken the printed output.
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enhance Fine Lines
On
O
Enable a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts.
Notes:
• O is the factory default setting.
• To set this option using the Embedded Web Server, type the network printer
IP address in the Web browser address field.
• You can set this option from the software program.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and
pop‑up menus.
Color Saver
On
O
Reduce the amount of toner used for graphics and images. The amount of toner
used for text is not reduced.
Notes:
•
O
is the factory default setting.
• On overrides Toner Darkness settings.
Understanding the printer menus 114
Use To
RGB Brightness
‑6 to 6
Adjust the printed output either by lightening or darkening it. You can conserve
toner by lightening the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of printed objects.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Ye l l o w
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjust color in printed output by increasing or decreasing the amount of toner
being used for each color.
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
O—RGB
US CMYK
Euro CMYK
Vivid CMYK
O—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Notes:
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or
CMYK combination that creates the color observed. These pages can be
used to help decide which combinations to use to get the printed output
you want.
• To access a complete list of color sample pages using the Embedded Web
Server, type the network printer IP address in the Web browser address
field.
Understanding the printer menus 115
Use To
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
O
Notes:
• sRGB Display is the factory default setting for RGB Image. This applies a
color conversion table to an output that matches the colors displayed on a
computer monitor.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
This applies a color table that increases saturation. This is preferred for
business graphics and text.
• Vivid applies a color conversion table that produces brighter, more
saturated colors.
• “Display—True Black” applies a color conversion table that uses only black
toner for neutral gray colors.
• O turns o color conversion.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
O
Notes:
• US CMYK is the factory default setting. This applies a color conversion table
that tries to produce output that matches SWOP color output.
• Euro CMYK is the international factory default setting. This applies a color
conversion table that tries to produce output that matches Euroscale color
output.
• Vivid CMYK increases color saturation for the US conversion table.
• O turns o color conversion.
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only in the Embedded Web Server.
Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Notes:
• Adjusting color starts when the menu is selected. Adjusting color
appears on the display until the process is finished.
• Color variations in output sometimes result from changeable conditions
such as room temperature and humidity. Color adjustments are made on
printer algorithms. Color alignment is also recalibrated in this process.
Understanding the printer menus 116
Utilities menu
Use To
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
• To exit or deactivate Hex Trace, turn o or reset the printer.
Coverage Estimator
O
On
Provide an estimate of the percentage coverage of toner on a page. The
estimate is printed on a separate page at the end of each print job.
Note: O is the factory default setting.
XPS menu
Use To
Print Error Pages
O
On
Print a page containing information on errors, including XML markup errors.
Note:
O
is the factory default setting.
PDF menu
Use To
Scale to Fit
Ye s
No
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
PostScript menu
Use To
Print PS Error
On
O
Print a page containing the PostScript error.
Note:
O
is the factory default setting.
Lock PS Startup Mode
On
O
Allow users to disable the SysStart file.
Note:
O
is the factory default setting.
Understanding the printer menus 117
Use To
Image Smoothing
On
O
Enhance the contrast and sharpness of low‑resolution images and
smoothen their color transitions.
Notes:
• O is the factory default setting.
• Image Smoothing has no eect on images that are 300 dpi or higher
in resolution.
PCL Emul menu
Use To
Font Source
Resident
Download
All
Specify the set of fonts used in the Font Name menu.
Notes:
• “Resident” is the factory default setting. It shows the factory default
set of fonts downloaded in the RAM.
• “Download” shows all the fonts downloaded in the RAM.
• “All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and where it is stored.
Note: Courier 10 is the factory default setting.
Symbol Set
10U PC‑8
12U PC‑850
Specify the symbol set for each font name.
Notes:
• 10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the
international factory default setting.
• A symbol set is a set of alphabetical and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or
specific
programs, such as math symbols for
scientific
text. Only the supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
• 12 is the factory default setting.
• Point size refers to the height of the characters in the font. One point
equals approximately 0.014 of an inch. This can be increased or
decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100.00
Specify the font pitch for scalable monospaced fonts.
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi).
This can be increased or decreased in 0.01‑cpi increments.
• For non‑scalable monospaced fonts, the pitch appears on the
display but cannot be changed.
Understanding the printer menus 118
Use To
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on a page.
Notes:
• Portrait is the factory default setting. It prints text and graphics
parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the
page.
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
• 60 is the U.S. factory default setting. 64 is the international default
setting.
• The printer sets the amount of space between each line based on
the Lines per Page, Paper Size, and Orientation settings. Select the
paper size and orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4‑size paper.
Notes:
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing
of eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
O
Specify whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command.
Note: O is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
O
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note: O is the factory default setting.
Understanding the printer menus 119
Use To
Tray Renumber
Assign Multipurpose Feeder
O
None
0–199
Assign Tray [x]
O
None
0–199
Assign Manual Paper
O
None
0–199
Assign Manual Envelope
O
None
0–199
Configure the printer to work with printer software or programs that use
dierent source assignments for trays and feeders.
Notes:
• “O” is the factory default setting.
• “None” ignores the Select Paper Feed command. This option
appears only when it is selected by the PCL 5e interpreter.
• “0–199” allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Show the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Ye s
No
Restore all tray and feeder assignments to the factory default settings.
Understanding the printer menus 120
HTML menu
Use To
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Tay
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do
not specify a font.
Use To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Set the page margin for HTML documents.
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Understanding the printer menus 121
Use To
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use To
Auto Fit
On
O
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation
settings for some images.
Invert
On
O
Invert bitonal monochrome images.
Notes:
• O is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Note: Portrait is the factory default setting.
Help menu
Menu item Description
Print All Guides Prints all the guides
Copy Guide Provides information about making copies and changing settings
E‑mail Guide Provides information about sending e‑mails and configuring the settings
FTP Guide Provides information about scanning documents and configuring the settings
Color Quality Provides information about solving color quality issues
Print Defects Guide Provides help in resolving repeating defects in copies or prints
Information Guide Provides help in locating additional information
Supplies Guide Provides information about ordering supplies
Understanding the printer menus 122
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their
impact on the environment. We design with the environment in mind, engineer our packaging to reduce
materials, and provide collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This
chapter outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can
significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such
as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see
“Using Eco‑Mode”
on page 123.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser printers. For more information on recycled papers that work well with your printer,
see
“Using recycled paper and other oce papers” on page 46.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Saving energy
Using Eco‑Mode
Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
1 From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Eco‑Mode > > select the setting you
want
Saving money and the environment 123
Use To
O Use the factory default settings for all settings associated with Eco‑Mode. This setting supports
the performance specifications for your printer.
Energy Reduce energy use, especially when the printer is idle.
Notes:
• Printer engine motors do not start until a job is ready to print. You may notice a short delay
before the first page is printed.
• The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper
• Enable automatic two‑sided (duplex) printing.
• Turn o print log features.
2 Press .
Reducing printer noise
Enable Quiet mode to reduce the printer noise.
1 From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Quiet Mode >
2 Select a setting.
Use To
On Reduce printer noise.
Notes:
• Print jobs process at a reduced speed.
• Printer engine motors do not start until a
document is ready to print. There is a short delay
before the first page is printed.
• The alarm control and cartridge alarm sounds are
turned o.
• The printer ignores the Advance Start command.
O Use factory default settings.
Note: This setting supports the performance
specifications
of the printer.
3 Press .
Saving money and the environment 124
Adjusting Sleep mode
To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120.
The factory default setting is 30 minutes.
Note: The printer still accepts print jobs when in Sleep mode.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Navigate to:
Settings > General Settings > Timeouts
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep
mode.
4 Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >
2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep
mode.
3 Press .
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
• Three days is the default amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1 From the control panel, navigate to:
> Settings > > Settings > > General Settings >
2 Select Press Sleep Button or Press and Hold Sleep Button, and then press .
3 Press Hibernate > .
Saving money and the environment 125
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes
into a reduced power state.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the
printer to wait before it goes into a reduced power state.
4 Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Hibernate Timeout >
2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.
3 Press .
Using Schedule Power Modes
Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready
state.
Note: This feature is available only in network printers or printers connected to print servers.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > General Settings > Schedule Power Modes.
3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.
Saving money and the environment 126
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through
your local recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These
eciencies
result in fewer greenhouse emissions, energy savings, and natural resource
savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Saving money and the environment 127
Securing the printer
Using the security lock feature
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a dierent department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Securing the printer 128
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the
buered data, simply turn o the printer.
Erasing non‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following
these steps:
1 Turn o the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen
with the progress bar appears.
The printer performs a power-on sequence, and then the
Configuration
menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Navigate to:
Back > Exit Config Menu
The printer will perform a power‑on reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Securing the printer 129
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing
until you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Cleaning the printer
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the
finish
of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord, and then turn on the printer.
Maintaining the printer 130
Cleaning the scanner glass
Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.
1 Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Open the scanner cover.
3 Clean all the areas shown, and then let them dry.
1 White underside of the ADF cover
2 White underside of the scanner cover
3 Scanner glass
4 ADF glass
4 Close the scanner cover.
Maintaining the printer 131
Checking the status of parts and supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of parts and supplies on the printer control panel
From the printer control panel, navigate to:
> Status/Supplies > View Supplies >
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and printer are connected to the same network.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Device Status > More Details.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy
may vary significantly and is dependent on many factors, such as actual document content, print quality settings,
and other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption
is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing
or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial
estimates assume future supplies consumption based on the International Organization for Standardization*
test methods and page content.
* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.
Maintaining the printer 132
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to the Lexmark Web site at
www.lexmark.com
or contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use
of third-party supplies or parts can
aect
warranty coverage. Damage caused by the use of third-party supplies
or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and
parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage
beyond the intended life may damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail prior to exhaustion of toner.
CX310 Return program toner cartridges
Item United States
and Canada
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (RoAP)
Australia and
New Zealand
(ANZ)
Return program toner cartridges
Black 80C10K0 80C20K0 80C80K0 80C80K0 80C80K0 80C80K0
Cyan 80C10C0 80C20C0 80C80C0 80C80C0 80C80C0 80C80C0
Magenta 80C10M0 80C20M0 80C80M0 80C80M0 80C80M0 80C80M0
Yellow 80C10Y0 80C20Y0 80C80Y0 80C80Y0 80C80Y0 80C80Y0
Standard yield return program toner cartridges
Black 80C1SK0 80C2SK0 80C8SK0 80C8SK0 80C8SK0 80C8SK0
Cyan 80C1SC0 80C2SC0 80C8SC0 80C8SC0 80C8SC0 80C8SC0
Magenta 80C1SM0 80C2SM0 80C8SM0 80C8SM0 80C8SM0 80C8SM0
Yellow 80C1SY0 80C2SY0 80C8SY0 80C8SY0 80C8SY0 80C8SY0
For more information on countries located in a region, go to
www.lexmark.com/regions.
Maintaining the printer 133
CX310 Regular cartridges
Item Worldwide
Standard yield regular toner cartridges
Black 80C0S10
Cyan 80C0S20
Magenta 80C0S30
Yellow 80C0S40
For more information on countries located in a region, go to
www.lexmark.com/regions.
CX317 Return Program toner cartridges
Item United States
and Canada
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (RoAP)
Australia and
New Zealand
(ANZ)
Return program toner cartridges
Black 71B10K0 71B20K0 71B50K0 71B40K0 71B30K0 71B60K0
Cyan 71B10C0 71B20C0 71B50C0 71B40C0 71B30C0 71B60C0
Magenta 71B10M0 71B20M0 71B50M0 71B40M0 71B30M0 71B60M0
Yellow 71B10Y0 71B20Y0 71B50Y0 71B40Y0 71B30Y0 71B60Y0
For more information on countries located in a region, go to
www.lexmark.com/regions.
CX317 Regular cartridges
Item Worldwide
Regular toner cartridges
Black 71B0010
Cyan 71B0020
Magenta 71B0030
Yellow 71B0040
For more information on countries located in a region, go to
www.lexmark.com/regions.
Ordering imaging kits
Item All countries and regions
Black imaging kit 700Z1
Color imaging kit 700Z5
Maintaining the printer 134
Ordering a maintenance kit
Notes:
• Using certain types of paper may require more frequent replacement of the maintenance kit.
• The separator pad, fuser, and transfer module are included in the maintenance kit and can also be
individually ordered and replaced, if necessary. The separator pad is a customer replaceable part.
• To replace the maintenance kit, contact customer support at http://support.lexmark.com or your service
representative.
Part name Type Supply number
Maintenance kit 115 V
220 V
100 V
40X7615
40X7616
40X7617
Item Supply number
Separator pad 40X6247
Ordering a waste toner bottle
Item All countries and regions
Waste toner bottle C540X75G
Replacing supplies
Replacing the waste toner bottle
1
2
3
4
1 Top door
2 Waste toner bottle
Maintaining the printer 135
3 Right side cover
4 Front door
1 Unpack the replacement waste toner bottle.
2 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
3 Open the top door.
Maintaining the printer 136
7 Insert the replacement waste toner bottle.
8 Insert the right side cover.
9 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.
1
2
Maintaining the printer 138
10 Close the front door.
Replacing a black and color imaging kit
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Open the top door.
Maintaining the printer 139
3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
Maintaining the printer 140
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
8 Unpack the replacement black and color imaging kit.
Notes:
• The color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer
units.
• The black imaging kit includes the imaging kit and the black developer unit.
9 Seal the used imaging kit in the bag that the replacement imaging kit came in.
Maintaining the printer 141
For more information, see “Recycling Lexmark products” on page 127.
Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose
only the black developer unit.
10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.
11 Remove the red packing strip and the attached fabric from the developer units.
12 Gently insert the yellow, cyan, magenta, and black developer units.
Maintaining the printer 142
Note: Make sure each developer unit is inserted into the matching color slot.
13 Remove the red packing strip from the imaging kit.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing
so may aect the quality of future print jobs.
14 Align and then insert the imaging kit.
Maintaining the printer 143
15 Gently but firmly push the blue levers down until the imaging kit fits into place.
Note: Make sure that the imaging kit is fully seated.
16 Insert the waste toner bottle.
17 Insert the right side cover.
Maintaining the printer 144
18 Insert the toner cartridges.
19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.
1
2
20 Close the front door.
Maintaining the printer 145
Replacing toner cartridges
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: A reduced print quality may result from using non‑Lexmark toner cartridges.
1 Open the top door.
2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
Maintaining the printer 146
3 Unpack the new toner cartridge, and then remove its packaging.
4 Align the new toner cartridge, and then press the cartridge down until it fits into place.
5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.
6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in.
For more information, see
“Recycling Lexmark products” on page 127.
Maintaining the printer 147
Replacing a developer unit
Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Open the top door.
Maintaining the printer 148
3 Lift the toner cartridge handle, and then gently pull it from the imaging kit.
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
Maintaining the printer 149
6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Warning—Potential Damage: Do not touch the underside of the imaging kit. Doing so could damage the
imaging kit.
8 Remove the used developer unit.
Maintaining the printer 150
9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.
10 Remove the red shipping cover from the developer unit.
11 Insert the developer unit.
Maintaining the printer 151
12 Align and then insert the imaging kit.
13 Gently but firmly push the blue levers down until the imaging kit fits into place.
Note: Make sure that the imaging kit is fully seated.
14 Replace the waste toner bottle.
Maintaining the printer 152
15 Insert the right side cover.
16 Insert the toner cartridges.
17 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.
1
2
Maintaining the printer 153
18 Close the front door.
19 Seal the used developer unit in the bag that the replacement developer unit came in.
For more information, see
“Recycling Lexmark products” on page 127.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn
o
the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Maintaining the printer 154
Shipping the printer
When shipping the printer, use the original packaging.
Maintaining the printer 155
Managing the printer
Finding advanced networking and administrator
information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low, when the paper needs to be
changed or added, or when there is a paper jam.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings.
3 From the Other Settings menu, click E‑mail Alert Setup.
4 Select the items you want to be notified on, and then type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.
Managing the printer 156
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Notes:
• You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
• All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the
end‑of‑life supply condition. E‑mail alert is available for all supply conditions.
• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1 Open a Web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Print Settings > Supply
Notifications
.
3 From the drop‑down menu for each supply, select one of the following notification options:
Notification Description
O The normal printer behavior for all supplies occurs.
E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of
the supply appears on the menus page and status page.
Warning The printer shows the warning message and generates an email about the status of
the supply. The printer does not stop when the supply condition is reached.
Continuable Stop
1
The printer stops processing jobs when the supply condition is reached. The user
needs to press a button to continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
Managing the printer 157
Notification Description
Non Continuable Stop
1,2
The printer stops when the supply condition is reached. The supply must be replaced
to continue printing.
1
The printer generates an e-mail about the status of the supply when supply notification is enabled.
2
The printer stops when some supplies become empty to prevent damage.
4 Click Submit.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit
language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6 Click Copy Printer Settings.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings. For more information, see
“Printing a menu settings page” on page 29.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the
Wipe All Settings option. For more information, see
“Erasing non‑volatile memory” on page 129.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and network/port
menu settings. All downloads stored in the RAM are deleted.
From the printer control panel, navigate to:
> Settings > > Settings > > General Settings > > Factory Defaults > > Restore Now
>
Managing the printer 158
Clearing jams
By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams.
If jams occur, then follow the steps outlined in this chapter.
Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the
fuser.
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Clearing jams 159
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Clearing jams 160
1
2
3
4
5
6
7
8
Jam location
1 Automatic document feeder (ADF)
2 Standard bin
3 Fuser
4 Front door
5 Duplex area
6 Trays
7 Multipurpose feeder
8 Manual feeder
Clearing jams 161
Paper jam in the standard bin
1 Open the top door.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 162
3 Close the top door.
Paper jam in the front door
Paper jam in the fuser
1 Open the front and top doors.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 163
• Below the fuser
• In the fuser access door
3 Close the top and front doors.
Clearing jams 164
Paper jam in the duplex unit
1 Open the front door.
2 Remove the jammed paper.
3 Close the front door.
Paper jam in trays
1 Pull out the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 165
3 Insert the tray.
Paper jam in the manual feeder
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 166
3 Flex, fan, and align the paper edges before loading.
4 Reload paper.
Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray.
2 Open the ADF cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 167
4 Close the ADF cover.
5 Flex, fan, and align the paper edges before loading.
6 Reload the documents into the ADF.
Clearing jams 168
Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Change [paper source] to [custom type name]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press
to
confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
• Cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press
to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
• Cancel the print job.
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press
to confirm.
Note: Make sure the paper size and type are
specified
in the Paper menu on the printer control
panel.
• Cancel the print job.
Close door
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
Troubleshooting 169
Close flatbed cover and load originals if restarting job [2yy.xx]
From the printer control panel, try one or more of the following:
• Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately
after the last successful scan job.
• Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately
after the last successful scan job.
• Select Finish job without further scanning, and then press to end the last successful scan job.
Note: This does not cancel the scan job. All successfully scanned pages will be processed further
for copying or e-mailing.
• Select Restart Job, and then press to restart the scan job with the same settings from the previous
scan job.
• Select Cancel Job, and then press to clear the message and cancel the scan job.
[Color] cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue
printing. For non‑touch‑screen printer models, press
to confirm.
[Color] cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
[Color] cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
Complex page, some data may not have printed [39]
Try one or more of the following:
• From the printer control panel, select Continue to ignore the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
• Cancel the current print job. For non‑touch‑screen printer models, press to
confirm.
• Install additional printer memory.
Troubleshooting 170
Configuration change, some held jobs were not restored [57]
Held jobs are invalidated because of any of the following possible changes in the printer:
• The printer firmware has been updated.
• The tray for the print job is removed.
• The print job is sent from a flash drive that is no longer attached to the USB port.
• The printer hard disk contains print jobs that were stored when the hard disk was installed in a dierent
printer model.
Note: The printer hard disk and the flash drive are supported only in select printer models.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,
press
to confirm.
Defective flash detected [51]
Try one or more of the following:
• Replace the defective flash memory card.
• From the printer control panel, select Continue to ignore the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
• Cancel the current print job.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Incompatible tray [x] [59]
Remove, and then reinstall the indicated tray to clear the message.
Incorrect paper size, open [paper source] [34]
Note: The paper source can be a tray or a feeder.
Try one or more of the following:
• Load the correct size of paper in the paper source.
• From the printer control panel, select Continue to clear the message and print using a dierent paper
source. For non‑touch‑screen printer models, press
to confirm.
• Check the length and width guides of the paper source and make sure the paper is loaded properly.
• Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
• Make sure the paper size and type are specified in the Paper menu on the printer control panel.
Troubleshooting 171
• Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to
Universal, then make sure the paper is large enough for the data being printed.
• Cancel the print job.
Insert Tray [x]
Insert the indicated tray into the printer.
Insucient
memory, some Held Jobs were deleted [37]
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message. For non-touch-screen printer models, press
to confirm.
Insucient memory to collate job [37]
Try one or more of the following:
• From the printer control panel, select Continue to print the part of the job already stored and begin
collating the rest of the print job. For non‑touch‑screen printer models, press
to confirm.
• Cancel the current print job.
Insucient memory to support Resource Save feature [35]
Install additional printer memory or select Continue on the printer control panel to disable Resource Save,
clear the message, and continue printing. For non‑touch‑screen printer models, press
to confirm.
Insucient
memory, some held jobs will not be restored [37]
Try one or more of the following:
• From the printer control panel, select Continue to clear the message. For non-touch-screen printer
models, press
to confirm.
• Delete other held jobs to free up additional printer memory.
Load [paper source] with [custom type name]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• To use the tray with the correct paper size or type, select Finished loading paper on the printer control
panel. For non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that
tray. If the printer cannot detect a tray that has the correct paper type and size, then it prints from
the default paper source.
• Cancel the current job.
Troubleshooting 172
Load [paper source] with [custom string]
Try one or more of the following:
• Load the indicated tray or feeder with the correct size and type of paper.
• To use the tray with the correct paper size or type, select Finished loading paper on the printer control
panel. For non‑touch‑screen printer models, press
to confirm.
Note: If the printer
finds
a tray that has the correct paper type and size, then it feeds from that tray. If
the printer cannot
find
a tray with the correct paper type and size, then it prints from the default
paper source.
• Cancel the current job.
Load [paper source] with [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size of paper.
• To use the tray or feeder with the correct paper size, select Finished loading paper on the printer
control panel. For non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the
printer cannot detect a tray that has the correct paper size, then it prints from the default paper
source.
• Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
• Load the tray or feeder with the correct size and type of paper.
• To use the tray or feeder with the correct paper size and type, select Finished loading paper on the
printer control panel. For non‑touch‑screen printer models, press
to confirm.
Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that
tray. If the printer cannot detect a tray that has the correct paper size and type, then it prints from
the default paper source.
• Cancel the current job.
Load Manual Feeder with [custom string]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
• Cancel the current job.
Troubleshooting 173
Load Manual Feeder with [custom type name]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
• Cancel the current job.
Load Manual Feeder with [paper size]
Try one or more of the following:
• Load the feeder with the correct size of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
• Cancel the current job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
• Cancel the current job.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer
models, press
to confirm.
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer
support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer
models, press
to confirm.
Maintenance kit very low [80.xy]
You may need to replace the maintenance kit very soon. For more information, go to
http://support.lexmark.com or contact customer support.
Troubleshooting 174
If necessary, press on the printer control panel to clear the message and continue printing.
Memory full [38]
Try one or more of the following:
• From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer
models, press
to confirm.
• Install additional printer memory.
Network [x] software error [54]
Try one or more of the following:
• From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer
models, press
to confirm.
• Turn o the printer, wait for about 10 seconds, and then turn the printer back on.
• Update the network firmware in the printer or print server. For more information, visit the Lexmark
support Web site at
http://support.lexmark.com.
Not enough free space in
flash
memory for resources [52]
Try one or more of the following:
• From the printer control panel, select Continue to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
• Delete fonts, macros, and other data stored in the flash memory.
• Upgrade to a larger capacity flash memory card.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Non-Lexmark [supply type], see User's Guide [33.xy]
Note: The supply type can be a toner cartridge or the imaging kit.
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components. For more information, see
“Using genuine Lexmark parts and supplies” on page 133.
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshooting 175
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your
printer, press
and on the control panel simultaneously for 15 seconds to clear the message and
continue printing.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section or go to
www.lexmark.com.
Printer had to restart. Last job may be incomplete.
From the printer control panel, press to clear the message and continue printing.
For more information, go to
http://support.lexmark.com or contact customer support.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
• Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the “Replacing supplies” section.
• If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a non‑genuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page 133.
Reinstall missing or unresponsive black and color imaging kit and all
cartridges [31.xy]
Try one or more of the following:
• Check if the imaging kit is missing. If missing, then install the imaging kit.
For information on installing the imaging kit, see the “Replacing supplies” section.
• If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit.
Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging
kit may be defective or a non‑genuine Lexmark supply. For more information, see
“Using genuine
Lexmark parts and supplies” on page 133.
Reload printed pages in Tray [x]
Try any of the following:
• From the printer control panel, select Continue to clear the message and continue printing the second
side of the sheet. For non‑touch‑screen printer models, press
to confirm.
• Cancel the print job.
Troubleshooting 176
Remove packaging material, [area name]
1 Remove any remaining packing material from the indicated location.
2 From the printer control panel, touch Continue to clear the message. For non‑touch‑screen printer
models, press
to confirm.
Remove paper from standard output bin
Remove the paper stack from the standard bin.
Replace [type] imaging kit, 0 estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the indicated imaging kit to clear the message and continue printing. For more information, see
the instruction sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the
User’s Guide or visit
www.lexmark.com.
Replace all originals if restarting job.
From the printer control panel, try one or more of the following:
• Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately
after the last successful scan job.
• Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately
after the last successful scan job.
• Select Finish job without further scanning, and then press to end the last successful scan job.
Note: This does not cancel the scan job. All successfully scanned pages will be processed further
for copying or e-mailing.
• Select Restart Job, and then press to restart the scan job with the same settings from the previous
scan job.
• Select Cancel Job, and then press to clear the message and cancel the scan job.
Replace jammed originals if restarting job.
From the printer control panel, try one or more of the following:
• Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately
after the last successful scan job.
• Select Scan from flatbed, and then press to continue scanning from the scanner glass immediately
after the last successful scan job.
Troubleshooting 177
• Select Finish job without further scanning, and then press to end the last successful scan job.
Note: This does not cancel the scan job. All successfully scanned pages will be processed further
for copying or e-mailing.
• Select Restart Job, and then press to restart the scan job with the same settings from the previous
scan job.
• Select Cancel Job, and then press to clear the message and cancel the scan job.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies”
section of the User’s Guide.
Replace missing waste toner bottle [31.xyz]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet
that came with the supply.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see
“Using genuine Lexmark parts and supplies” on page 133.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to
www.lexmark.com.
Troubleshooting 178
Replace unsupported black and color imaging kit [32.xy]
Remove the indicated imaging kit, and then install a supported one to clear the message and continue
printing. For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark imaging kit is installed:
32.00
32.01
32.02
32.07
32.08
32.09
32.36
32.37
32.51
32.52
32.55
32.56
32.57
32.58
32.59
For more information, see
“Using genuine Lexmark parts and supplies” on page 133.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section or go to
www.lexmark.com.
Replace waste toner bottle [82.xy]
Replace the waste toner bottle to clear the message.
Scanner automatic feeder cover open
Close the ADF cover.
Scanner disabled by admin [840.01]
Print without the scanner, or contact your system support person.
Scanner disabled. Contact system administrator if problem persists.
[840.02]
From the printer control panel, try one or more of the following:
• Select Continue with scanner disabled to return to the home screen, and then contact your system
support person.
• Select Reboot and automatically enable scanner to cancel the job.
Note: This attempts to enable the scanner.
Troubleshooting 179
• For non‑touch‑screen printer models, press to
confirm.
Scanner jam, remove all originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
SMTP server not set up. Contact system administrator.
From the printer control panel, press to clear the message.
Note: If the message appears again, then contact your system support person.
Standard network software error [54]
Try one or more of the following:
• From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer
models, press
to confirm.
• Turn o the printer and then turn it back on.
• Update the network firmware in the printer or print server. For more information, visit the Lexmark
support Web site at
http://support.lexmark.com.
Standard USB port disabled [56]
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,
press
to confirm.
Notes:
• The printer discards any data received through the USB port.
• Make sure the USB Buer menu is not set to Disabled.
Supply needed to complete job
Try one or more of the following:
• From the printer control panel, touch Prompt for supplies to view all error messages that indicate what
supplies are needed to continue processing the current job. For non‑touch‑screen printer models, press
to clear the message and continue printing.
1 Order the missing supply immediately.
2 Install the supply. For more information, see the instruction sheet that came with the supply.
• Cancel the print job, then install the missing supply, and then resend the print job.
Troubleshooting 180
Too many flash options installed [58]
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra
flash
memory.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Too many trays attached [58]
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
[Type] imaging kit low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the
message and continue printing. For non‑touch‑screen printer models, press
to confirm.
[Type] imaging kit nearly low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
[Type] imaging kit very low, [x] estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
Troubleshooting 181
Unformatted flash detected [53]
Try one or more of the following:
• From the printer control, select Continue to stop the defragmentation and continue printing. For
non‑touch‑screen printer models, press
to confirm.
• Format the flash memory.
Note: If the error message remains, then the
flash
memory may be defective and need to be replaced.
Waste toner bottle nearly full [82.xy]
You may need to order a waste toner bottle. If necessary, select Continue on the printer control panel to
clear the message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Weblink server not set up. Contact system administrator.
From the printer control panel, press to clear the message.
Note: If the message appears again, then contact your system support person.
Solving printer problems
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep
button to wake the
printer from Sleep
mode or Hibernate
mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
Troubleshooting 182
Action Yes No
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match
the following:
• The USB symbol
on the cable with
the USB symbol
on the printer
• The appropriate
Ethernet cable
with the Ethernet
port
Step 6
Make sure the electrical outlet is not turned o by a switch or
breaker.
Is the electrical outlet turned
o
by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Go to step 9. Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Step 9
Make sure to install all hardware options properly and remove any
packing material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10. Turn o the printer,
remove all packing
materials, then
reinstall the
hardware options,
and then turn on the
printer.
Step 10
Check if you have selected the correct port settings in the printer
driver.
Are the port settings correct?
Go to step 11. Use correct printer
driver settings.
Troubleshooting 183
Action Yes No
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Is the printer working?
The problem is
solved.
Contact
customer
support.
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is
solved.
Go to step 2.
Step 2
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do Please wait and Ready appear on the printer display?
The problem is
solved.
Turn o the printer,
and then contact
customer support.
Option problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, then wait for about 10 seconds, and then turn
on the printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Check if the internal option is properly installed in the controller
board.
a Turn o the printer using the power switch, and then unplug the
power cord from the electrical outlet.
b Make sure the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the printer, then to a properly
grounded electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the
controller board.
Troubleshooting 184
Action Yes No
Step 3
Print a menu settings page, and then check to see if the internal
option is listed in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Step 4
a Check if the internal option is selected.
It may be necessary to manually add the internal option in the
printer driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 25.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Tray problems
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Check for paper jams or misfeeds.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
• If you are printing on custom‑size paper, then make sure
that the paper guides rest against the edges of the paper.
• Make sure the paper is below the maximum paper fill
indicator.
• Make sure paper lies flat in the tray.
b Check if the tray closes properly.
Is the tray working?
The problem is
solved.
Go to step 2.
Step 2
a Turn o the printer, then wait about 10 seconds, and then turn
the printer back on.
b Resend the print job.
Is the tray working?
The problem is
solved.
Go to step 3.
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed
in the Installed Features list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Troubleshooting 185
Action Yes No
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 25.
Is the tray available in the printer driver?
The problem is
solved.
Contact
customer
support.
Paper feed problems
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam
Recovery
2 Select On or Auto.
3 Depending on your printer model, press or touch
Submit.
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Make sure paper lies flat in the tray.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of
the paper.
• Make sure the paper is below the maximum paper fill
indicator.
• Check if you are printing on a recommended paper size and
type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Troubleshooting 186
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Review the tips on avoiding jams. For more information, see
“Avoiding jams” on page 159.
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is
solved.
Paper jam message remains after jam is cleared
Action Yes No
a Do either of the following:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > >
Clear the jam, press OK >
.
b Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
customer
support.
The problem is
solved.
Troubleshooting 187
Solving print problems
Printing problems
Confidential and other held jobs do not print
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory
to process additional held jobs.
Action Yes No
Step 1
Open the held jobs folder on the printer display, and then verify
that your print job is listed.
Is your print job listed in the held jobs folder?
Go to step 2. Select one of the
Print and Hold
options, and then
resend the print job.
For more
information, see
“Printing held jobs”
on page 54.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new PDF, and then print it again.
If you are printing from the Internet, then the printer may be reading
multiple job titles as duplicates and deleting all jobs except the first
one.
For Windows users
a Open the Print Properties folder.
b From the Print and Hold dialog, select the “Keep duplicate
documents” check box.
c Enter a PIN number.
For Macintosh users
Save each print job, name each job dierently, and then send the
individual jobs to the printer.
Does the job print?
The problem is
solved.
Go to step 3.
Step 3
Free up additional printer memory by deleting some of the held
jobs.
Does the job print?
The problem is
solved.
Add additional
printer memory.
Troubleshooting 188
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn o
the printer, and then turn it back on to deactivate Hex Trace
mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
a From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is
solved.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 2.
Step 2
a From the Paper menu on the printer control panel, set the paper
size and type to match the paper loaded in the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 4.
Step 4
a Check if the trays are not linked.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
customer
support.
Troubleshooting 189
Large jobs do not collate
Action Yes No
Step 1
a From the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).
b Resend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides
the setting in the Finishing menu.
b Resend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 3.
Step 3
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Did the job print and collate correctly?
The problem is
solved.
Contact
customer
support.
Multiple‑language PDF files do not print
Action Yes No
Step 1
a Check if the print options for the PDF output are set to embed
all fonts.
For more information, see the documentation that came with
Adobe Acrobat.
b Generate a new PDF file, and then resend the print job.
Do the
files
print?
The problem is
solved.
Go to step 2.
Step 2
a Open the document you want to print in Adobe Acrobat.
b Click File > Print > Advanced > Print As Image > OK > OK.
Do the files print?
The problem is
solved.
Contact
customer
support.
Troubleshooting 190
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready
appears on the printer display.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is
solved.
Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 5.
Step 5
a Turn o the printer, then wait for about 10 seconds, and then
turn the printer back on.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer software” on page 24.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Contact
customer
support.
Troubleshooting 191
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
a From the printer control panel, navigate to:
Settings > General Settings
b Select Eco‑Mode or Quiet Mode, and then select O.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is
solved.
Go to step 2.
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
a Check if the cable connections to the printer and print server
are secure. For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 6.
Step 6
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
customer
support.
Troubleshooting 192
Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the
Paper Size/Type menu.
Action Yes No
Step 1
a Open the trays, and then check if they contain paper of the
same size and type.
• Check if the paper guides are in the correct positions for
the size of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
Note: The paper size and type must match for trays to be
linked.
b Resend the print job.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer
model, select
or Submit.
c Resend the print job.
Did the file print correctly?
The problem is
solved.
Go to step 2.
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 193
Print quality problems
Characters have jagged or uneven edges
Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are
supported by the printer.
1 From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
b Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
The problem is
solved.
Contact
customer
support.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper loaded.
b Resend the print job.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 194
Action Yes No
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
• From the printer
control panel,
change the
paper size to
match the paper
loaded in the tray.
• From the printer
control panel,
change the
paper type to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the page or image clipped?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the page or image clipped?
Contact
customer
support.
The problem is
solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 195
Action Yes No
Step 1
Reduce the toner darkness.
a From the Quality menu on the printer control panel, reduce the
toner density.
Note: 4 is the factory default setting.
b Resend the print job.
Did the gray background disappear?
The problem is
solved.
Go to step 2.
Step 2
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Did the gray background disappear?
The problem is
solved.
Contact
customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified tray or feeder with a recommended type of
paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 196
Action Yes No
Step 3
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b Resend the print job.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
• Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Troubleshooting 197
Action Yes No
Step 3
a Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b Resend the print job.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Go to step 3. Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
a Remove the paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 5. The problem is
solved.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is
solved.
Troubleshooting 198
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
• Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do print irregularities still appear?
Go to step 4. The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Troubleshooting 199
Action Yes No
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do print irregularities still appear?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact
customer
support.
The problem is
solved.
Print is too dark
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select
Color Adjust.
b Resend the print job.
Is the print still too dark?
Go to step 2. The problem is
solved.
Step 2
a From the Quality menu on the printer control panel, reduce the
toner darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too dark?
Go to step 3. The problem is
solved.
Step 3
a From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Change the paper
loaded in the tray to
match the paper
type, texture, and
weight specified in
the tray settings.
Troubleshooting 200
Action Yes No
Step 4
a Depending on your operating system, specify the paper type,
texture and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Is the print still too dark?
Go to step 5. The problem is
solved.
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded on
the tray.
Go to step 6.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact
customer
support.
The problem is
solved.
Print is too light
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select
Color Adjust.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is
solved.
Troubleshooting 201
Action Yes No
Step 2
a From the Quality menu on the printer control panel, increase
the toner darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too light?
Go to step 3. The problem is
solved.
Step 3
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 4
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Is the print still too light?
Go to step 5. The problem is
solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray
Go to step 5.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact
customer
support.
The problem is
solved.
Troubleshooting 202
Printer is printing blank pages
Action Yes No
Step 1
a Check if there is packing material left on the imaging kit.
1 Remove the imaging kit.
2 Check if the packing material is properly removed from the
imaging kit.
Warning—Potential Damage: Do not expose the imaging
kit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside
of the imaging kit. This could damage the imaging kit.
3 Reinstall the imaging kit.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?
Contact
customer
support.
The problem is
solved.
Printer is printing solid black pages
Troubleshooting 203
Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is
solved.
Repeating defects appear on prints
)
)
)
Action Yes No
a Check if the distance between the defects is equal to one of
the following:
• 25.1 mm (0.98 in.)
• 29.8 mm (1.17 in.)
• 43.9 mm (1.72 in.)
• 45.5 mm (1.79 in.)
• 94.2 mm (3.70 in.)
b If the distance between the defects equals 25.1 mm (0.98 in.),
29.8 mm (1.17 in.), or 94.2 mm (3.70 in.), then replace the
photoconductor unit.
c If the distance between the defects equals 43.9 mm (1.72 in.) or
45.5 mm (1.79 in.), then replace the developer unit.
Do the repeating defects still appear?
1 Check if the
distance
between the
defects is equal
to one of the
following:
• 37.7 mm (1.48
in.)
• 78.5 mm
(3.09 in.)
• 95 mm (3.74
in.)
2 Take note of the
distance, and
then contact
customer
support or your
service
representative.
The problem is
solved.
Troubleshooting 204
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Check if the paper loaded in the tray has the correct paper type
and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type
and weight in the
tray.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded?
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Contact
customer
support.
The problem is
solved.
Skewed print
) )
ABCDE
ABCDE
ABCDE
Troubleshooting 205
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b Resend the print job.
Is the print still skewed?
Go to step 2. The problem is
solved.
Step 2
a Check if you are printing on a paper that is supported by the
tray.
b Resend the print job.
Is the print still skewed?
Contact
customer
support.
The problem is
solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Go to step 3. Do one or more of
the following:
• Specify the paper
type and weight
from the tray
settings to match
the paper loaded
in the tray.
• Change the
paper loaded in
the tray to match
the paper type
and weight
specified in the
tray settings.
Troubleshooting 206
Action Yes No
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
customer
support.
The problem is
solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 207
Action Yes No
Step 2
From the printer control panel, set the paper texture, type, and
weight in the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of
the following:
• Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
• Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
customer
support.
The problem is
solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Troubleshooting 208
Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Does fog or shading disappear from the prints?
The problem is
solved.
Go to step 2.
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is
solved.
Contact
customer
support.
Toner rubs o
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 2
Resend the print job.
Does the toner still rub o?
Contact
customer
support.
The problem is
solved.
Troubleshooting 209
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
customer
support.
The problem is
solved.
Uneven print density
Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Check if your software program is using a correct fill pattern.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 210
Action Yes No
Step 2
a From the Paper Menu on the printer control panel, check the
paper type and paper weight.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
a Load paper source with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Contact
customer
support.
The problem is
solved.
Color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors
observed in nature. For example, red and green can be combined to create yellow. Televisions and computer
monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount
of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range
of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of
describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a
particular color.
Troubleshooting 211
How is color specified in a document to be printed?
Software programs typically specify the document color using RGB or CMYK color combinations. Additionally,
they let users modify the color of each object in a document. For more information, see the help information
of your operating system.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer.
The color information is passed through color conversion tables that translate the color into the appropriate
amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object
information determines the application of color conversion tables. For example, it is possible to apply one
type of color conversion table to text while applying a dierent color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will
be implemented. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK
combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or
CMYK combinations. It is also not
eective
in situations in which the software program or the
computer operating system controls the adjustment of colors.
• When Auto Color Correction is selected, the color conversion tables will generate preferred colors
used for the majority of the documents.
To manually apply a dierent color conversion table, do the following:
1 From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2 From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate
color conversion table for the
aected
object type.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
• sRGB Display—Produces an output that approximates the
colors displayed on a computer monitor.
Note: Black toner usage is optimized for printing photographs.
• Display—True Black—Produces an output that approximates
the colors displayed on a computer monitor. This uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the
sRGB Display color correction.
Note: Black toner usage is optimized for printing business
graphics.
• O—No color correction is implemented.
Troubleshooting 212
Object type Color conversion tables
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the SWOP
(Specifications
for Web
Oset
Publishing) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK
color correction setting.
•
O
—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are
also available from the Color Samples page of the Embedded Web Server. Selecting any sample set
generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB
combination is located on each box, depending on the table selected. The observed color of each box is
obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion
table.
By examining Color Samples sets, you can identify the box whose color is the closest to the color you want.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the help information of your operating system.
Note: Manual color correction may be necessary to utilize the selected color conversion table for the
particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color
Correction setting being used , the type of object being printed, and how the color of the object is specified
in the software program. When Color Correction is set to
O,
the color is based on the print job information,
and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist in which the software program or the computer
operating system adjusts the RGB or CMYK combinations specified in the program through color
management. The resulting printed color may not be an exact match of the Color Samples pages.
Prints on color transparencies appear dark when projected
Note: This problem occurs when projecting transparencies with
reflective
overhead projectors. To obtain the
highest projected color quality, transmissive overhead projectors are recommended.
Action Yes No
Step 1
From the printer control panel, make sure the paper type setting
is set to Transparency.
Is the paper type setting correct?
Go to step 2. Set the paper type to
Transparency.
Step 2
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is
solved.
Go to step 3.
Troubleshooting 213
Action Yes No
Step 3
Make sure you are using a recommended type of color
transparency, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is
solved.
Contact
customer
support.
The color of the print does not match the color of the original file
Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology
dierences
that exist between printers and
monitors, there are many colors that can also be aected by monitor variations and lighting conditions.
Action Yes No
Step 1
a Set Color Correction to O.
Note: When the printer color correction is disabled, the color
is based on the print job information, and no color conversion
is implemented.
b Resend the print job.
Does the color of the print match the color of the file on the
computer screen?
The problem is
solved.
Go to step 2.
Step 2
From the Quality menu on the printer control panel, do the
following:
a Select Color Correction, and then select Manual.
b Select Manual Color, and then select the appropriate color
conversion table for the
aected
object type.
c Resend the print job.
Does the color of the print match the color of the file on the
computer screen?
The problem is
solved.
Contact
customer
support.
The print appears tinted
Action Yes No
Adjust the color balance.
a From the Color Balance menu on the printer control panel,
increase or decrease the values for cyan, magenta, yellow, and
black.
b Resend the print job.
Does the print still appear tinted?
The problem is
solved.
Contact
customer
support.
Troubleshooting 214
Solving copy problems
• “Copier does not respond” on page 215
• “Scanner unit does not close” on page 215
• “Poor copy quality” on page 216
• “Partial document or photo copies” on page 217
Copier does not respond
Action Yes No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or
status message.
Go to step 2.
Step 2
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 3. Connect the power
cord to the printer
and a properly
grounded electrical
outlet.
Step 3
Turn o the printer, then wait for about 10 seconds, and then turn
it back on.
Did Performing Self Test and Ready appear?
The problem is
solved.
Contact
customer
support.
Scanner unit does not close
Action Yes No
Check if there are no obstructions between the scanner unit and
the printer.
a Lift the scanner unit.
b Remove any obstruction that keeps the scanner unit open.
c Lower the scanner unit.
Did the scanner unit close properly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 215
Poor copy quality
Action Yes No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or
status message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3. Increase the scan
resolution setting for
a higher‑quality
output.
Step 3
If dark marks appear on prints, then clean the scanner glass and
the ADF glass using a clean, lint-free cloth dampened with water.
Is the scanner glass clean?
Go to step 4. See
“Cleaning the
scanner glass” on
page 131.
Step 4
Send a print job, and then check for print quality problems.
a From the General Settings menu, adjust the Eco‑Mode settings.
b From the Copy menu, adjust the Darkness setting.
c If the print remains faded, then replace the toner cartridge.
Is the print quality satisfactory?
Go to step 5. See
“Print quality
problems” on
page 194.
Step 5
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 6. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Step 6
Check the copy settings.
From the Copy screen, check if the Content Type and Content
Source settings are correct for the document being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Step 7
Check for patterns on print.
a From the printer control panel, navigate to:
Copy > Sharpness > select a lower setting
Note: Make sure no scaling is being selected.
b Resend the copy job.
Do patterns appear on prints?
Go to step 8. The problem is
solved.
Troubleshooting 216
Action Yes No
Step 8
Check for missing or faded text on prints.
a From the Copy screen, adjust the settings of the following:
• Sharpness—Increase the sharpness setting.
• Contrast—Increase the contrast setting.
b Resend the copy job.
Do prints have missing or faded text?
Go to step 9. The problem is
solved.
Step 9
Check for washed‑out or overexposed output.
a From the Copy screen, adjust the settings of the following:
• Background Removal—Reduce the current setting.
• Darkness—Increase the current setting.
b Resend the copy job.
Do pages show washed‑out or overexposed prints?
Contact
customer
support.
The problem is
solved.
Partial document or photo copies
Action Yes No
Step 1
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 2. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Step 2
Check if the paper size setting matches the size of the paper
loaded in the tray.
From the Paper menu on the printer control panel, check the
Paper Size setting.
Does the paper size setting match the size of the paper loaded in
the tray.
Go to step 3. Change the paper
size setting to match
the paper loaded in
the tray, or load the
tray with paper that
matches the paper
size setting.
Step 3
a Specify the paper size. Depending on your operating system,
specify the paper size in Printing Preferences or the Print
dialog.
b Resend the print job.
Do copies print properly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 217
Solving scanner problems
• “The scanner does not respond” on page 218
• “Scan job was not successful” on page 219
• “Scanner unit does not close” on page 220
• “Scanning takes very long or freezes the computer” on page 220
• “Poor scanned image quality” on page 220
• “Partial document or photo scans” on page 221
• “Cannot scan from a computer” on page 222
The scanner does not respond
Action Yes No
Step 1
Check if the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer cable is securely attached to the printer and
the computer, print server, option, or other network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Go to step 3. Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Step 3
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Connect the power
cord to the printer
and a properly
grounded electrical
outlet.
Step 4
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 5.
Step 5
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 6.
Troubleshooting 218
Action Yes No
Step 6
Check other electrical equipment plugged into the outlet.
Are the other electrical equipment working?
Unplug the other
electrical equipment
and turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment
and then go to step
6.
Go to step 7.
Step 7
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Are the printer and scanner working?
The problem is
solved.
Contact
customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
Make sure the Ethernet or USB cable is securely connected to
the computer and the printer.
Are the cables securely connected?
Go to step 2. Connect the cables
properly.
Step 2
Check if the file name is already in use.
Is the file name already in use?
Change the file
name.
Go to step 3.
Step 3
Check if the document or photo you want to scan is open in another
application or being used by another user.
Is the
file
you want to scan open by another application or user?
Close the file you are
scanning.
Go to step 4.
Step 4
Check if either the Append time stamp or the Overwrite existing
file check box is selected in the destination configuration settings.
Is the Append time stamp or Overwrite existing
file
check box
selected in the destination
configuration
settings?
Contact
customer
support.
Select the Append
time stamp or
Overwrite existing
file check box in the
destination
configuration
settings.
Troubleshooting 219
Scanner unit does not close
Action Yes No
Check if there are obstructions in the scanner unit.
a Lift the scanner unit.
b Remove any obstruction keeping the scanner unit open.
c Lower the scanner unit.
Did the scanner unit close correctly?
The problem is
solved.
Contact
customer
support.
Scanning takes very long or freezes the computer
Action Yes No
Step 1
Check if other applications are interfering with the scan.
Close all applications that are not being used.
Does scanning still take too long or freeze the computer?
Go to step 2. The problem is
solved.
Step 2
Select a lower scan resolution.
Does scanning still take too long or freeze the computer?
Contact
customer
support.
The problem is
solved.
Poor scanned image quality
Action Yes No
Step 1
Check if an error message appears on the display.
Is there an error message on the printer display?
Clear the error
message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3. Increase the scan
resolution settings
for a higher‑quality
output.
Step 3
Clean the scanner glass and the ADF glass using a clean, lint‑free
cloth dampened with water.
Is the scanner glass clean?
Go to step 4. See
“Cleaning the
scanner glass” on
page 131.
Troubleshooting 220
Action Yes No
Step 4
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 5. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Step 5
Send a print job, and then check for print quality problems.
• From the General Settings menu, adjust the Eco‑Mode settings.
• From the Copy menu, adjust the Darkness setting.
• When the print becomes faded, replace the toner cartridge.
Is the print quality satisfactory?
Go to step 6. See
“Print quality
problems” on
page 194.
Step 6
Check the scan settings.
From the Scan screen, make sure the Content Type and
Content Source settings are correct for the document being
scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Step 7
Increase the scan resolution settings for a higher‑quality output.
Did the increased resolution produce a higher‑quality output?
Problem solved. Contact
customer
support.
Partial document or photo scans
Action Yes No
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Contact
customer
support.
Load the document
or photo facedown
on the scanner glass
in the upper left
corner.
Troubleshooting 221
Cannot scan from a computer
Action Yes No
Step 1
Make sure the printer is turned on and that Ready appears on the
printer display before scanning a job.
Does Ready appear before scanning the job?
Go to step 3. Go to step 2.
Step 2
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Is there an error message on the printer display?
Clear the error
message.
Go to step 3.
Step 3
Check the cable connections between the printer and the print
server to make sure they are secure.
For more information, see the setup documentation that came
with the printer.
Are the cable connections between the printer and the print server
secure?
Contact
customer
support.
Tighten the cable
connections.
Embedded Web Server does not open
Action Yes No
Step 1
a Turn on the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 2.
Troubleshooting 222
Action Yes No
Step 2
Make sure the printer IP address is correct.
a View the printer IP address:
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b Open a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to
type “https://” instead of “http://” before the printer IP
address to access the Embedded Web Server.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 3.
Step 3
Check if the network is working.
a Print a network setup page.
b Check the first section of the network setup page and confirm
that the status is Connected.
Note: If the status is Not Connected, then the connection
may be intermittent, or the network cable may be defective.
Contact your system support person for a solution, and then
print another network setup page.
c Open a Web browser, and then type the printer IP address.
d Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 4.
Step 4
Check if the cable connections to the printer and print server are
secure.
a Connect the cables properly. For more information, see the
setup documentation that came with the printer.
b Open a Web browser, and then type the printer IP address.
c Press Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 5.
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain
Web sites including the Embedded Web Server.
Does the Embedded Web Server open?
The problem is
solved.
Contact your system
support person.
Troubleshooting 223
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 224
Notices
Product information
Product name:
Lexmark CX310n, CX310dn, CX317dn
Machine type:
7527
Model(s):
211, 231
Edition notice
September 2022
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 225
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation
software CD.
Trademarks
Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of
Lexmark International, Inc. in the United States and/or other countries.
Google Cloud Print is a trademark of Google Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies
in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a
product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Notices 226
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Tay Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 50
Scanning 49
Copying 48
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
Notices 227
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)
8 to 80% RH
Notices 228
Laser notice
The printer is
certified
in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser
that is nominally a 12‑milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. The
laser system and printer are designed so there is never any human access to laser radiation above a Class I
level during normal operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be axed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην
ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが
取り外され
、内部ロックが
無効になると
、見えないレーザー
光が放射されます
。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption
(Watts)
Printing The product is generating hard‑copy output from electronic inputs. 500
Copy The product is generating hard‑copy output from hard‑copy original
documents.
540
Notices 229
Mode Description Power consumption
(Watts)
Scan The product is scanning hard‑copy documents. 40
Ready The product is waiting for a print job. 30
Sleep Mode The product is in a high‑level energy‑saving mode. 2.5
Hibernate The product is in a low‑level energy‑saving mode. 0.5
O The product is plugged into an electrical outlet, but the power switch is turned
o.
0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
• Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Notices 230
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Regulatory notices for electromagnetic compatibility
This section contains regulatory information pertaining to electromagnetic compatibility.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment
o
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or
modifications
could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Notices 231
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
Notices 232
• The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
日本の VCCI 規定
製品にこのマークが
表示されている場合
、次の要件を満たしています。
この装置
は
、クラス B 情報技術装置
です
。この装置
は
、家庭環境で使用することを
目的としていますが
、この
装置がラジオやテレビジョン受信機
に近接して使用されると
、受信障害を引き起こすことがあります。
取扱説明書に従って正しい
取り扱いをしてください
。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Notices 233
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Notices 234
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 235
DEVICE PATENT LICENSE
Lexmark reserves the right to discontinue selling these toner cartridges any time after it discontinues service
support for this printer.
IMPORTANT: PLEASE READ BEFORE OPENING: Opening this package, installing the printing device software,
or using the products inside confirms your acceptance of the following licenses/agreements:
License: The patented printer inside is licensed for, and designed to work with only genuine Lexmark toner
cartridges and developer components for the life of the patented printer. You agree to: (1) use only genuine
Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and
(2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges
and developer components inside are licensed subject to a restriction that they may be used only once.
Following their initial use, you agree to return them only to Lexmark for recycling. Lexmark toner cartridges are
designed to stop working after delivering a
fixed
amount of toner. A variable amount of toner may remain in
them when replacement is required. If you do not accept these terms, return the unopened package to your
point of purchase. Replacement toner cartridge(s) sold without these terms are available through
www.lexmark.com, may be refilled by you, or a third party, as the only cartridge alternative to be used with the
licensed printer.
Notices 236
Index
Numerics
250‑sheet tray
loading 30
650‑sheet duo tray
installing 22
loading 30, 34
Symbols
[Color] cartridge low [88.xy] 170
[Color] cartridge nearly low
[88.xy] 170
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 170
[Type] imaging kit low [84.xy] 181
[Type] imaging kit nearly low
[84.xy] 181
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 181
A
Active NIC menu 85
adding hardware options
print driver 25
adding internal options
print driver 25
ADF
copying using 56
Adjusting color 169
adjusting Sleep mode 125
adjusting toner darkness 51
administrator settings
Embedded Web Server 156
AirPrint
using 53
AppleTalk menu 90
arrow buttons
printer control panel 13
attaching cables 23
available internal options 15
avoiding jams 46
avoiding paper jams 159
B
back button
printer control panel 13
black‑and‑white printing 51
buttons, printer control panel 13
C
cables
Ethernet 23
USB 23
cancel button
printer control panel 13
canceling a copy job from the
printer control panel 64
canceling a print job
from the computer 55
from the printer control
panel 55
canceling an e-mail 69
cannot open Embedded Web
Server 222
card stock
loading 35
tips 44
Change [paper source] to
[custom string] 169
Change [paper source] to
[custom type name] 169
Change [paper source] to [paper
type] [paper size] 169
checking an unresponsive
printer 182
checking status of parts and
supplies 132
checking the status of parts and
supplies 132
checking the virtual display
using the Embedded Web
Server 156
cleaning
exterior of the printer 130
interior of the printer 130
scanner glass 131
cleaning the printer 130
Close door 169
Close flatbed cover and load
originals if restarting job
[2yy.xx] 170
collate
copy options 65
collating copies 62
color quality troubleshooting
color of print and color on
computer screen do not
match 214
prints on color transparencies
appear dark when
projected 213
color quality, troubleshooting
print appears tinted 214
Complex page, some data may
not have printed [39] 170
confidential
data
information on securing 129
confidential jobs
modifying print settings 54
confidential
print jobs 53
Confidential
Print menu 93
Configuration change, some held
jobs were not restored [57] 171
configuration
information
wireless network 26
configurations
printer 11
configuring
multiple printers 158
supply notifications, imaging
kit 157
supply
notifications,
maintenance kit 157
supply notifications, toner
cartridge 157
supply
notifications,
waste toner
bottle 157
configuring e‑mail settings 67
configuring
supply
notifications
from the Embedded Web
Server 157
configuring
the Universal paper
size settings 30
connecting to a wireless network
using PBC, Push Button
Configuration
method 27
using PIN, Personal
Identification Number
method 27
using the Embedded Web
Server 28
using wireless setup wizard 27
Index 237
conservation settings
Eco‑Mode 123
Hibernate mode 125
Hibernate Timeout 126
Quiet mode 124
Schedule Power Modes 126
Sleep mode 125
conserving supplies 123
contacting customer
support 224
control panel, printer
indicator light 14
Sleep button light 14
controller board
accessing 16
copies
copy options 64
copy from
copy options 64
copy job
canceling 64
copy options
collate 65
copies 64
copy from 64
copy to 65
darkness 65
overlay 66
paper saver 66
scale 65
separator sheets 66
copy quality
adjusting 61
copy screen
content source 65
content type 65
options 66
Copy Settings menu 100
copy to
copy options 65
copy troubleshooting
copier does not respond 215
partial document or photo
copies 217
poor copy quality 216
poor scanned image
quality 220
scanner unit does not
close 215, 220
copying
adding an overlay message 63
adjusting quality 61
canceling a copy job from the
printer control panel 64
collating copies 62
enlarging 60
making a copy lighter or
darker 60
multiple pages on one sheet 63
on letterhead 58
on transparencies 57
photos 57
placing separator sheets
between copies 62
quick copy 56
reducing 60
selecting a tray 59
to a dierent size 59
using the ADF 56
using the scanner glass 57
creating an FTP shortcut
using the Embedded Web
Server 70
custom paper type
assigning 40
custom paper type name
creating 39
custom paper type names
assigning 39
Custom Scan Sizes menu 84
Custom Type [x]
assigning a paper type 40
Custom Type [x] name
creating 39
Custom Types menu 83
customer support
contacting 224
D
darkness
copy options 65
Default Source menu 75
Defective flash detected [51] 171
developer unit
replacing 139, 148
device and network settings
erasing 129
display troubleshooting
printer display is blank 184
display, printer control panel 13
documents, printing
from a computer 51
from a mobile device 53
E
Eco‑Mode
using 123
embedded solutions
erasing 129
Embedded Web Server 157
administrator settings 156
checking the status of parts 132
checking the status of
supplies 132
copying settings to other
printers 158
creating an FTP shortcut 70
creating e‑mail shortcuts 68
modifying confidential print
settings 54
networking settings 156
problem accessing 222
setting up e‑mail alerts 156
Embedded Web Server —
Security: Administrator's Guide
where to find 156
Embedded Web Server —
Security: Administrator’s Guide
where to find 129
emission
notices 227, 231, 232, 233
enlarging a copy 60
envelopes
loading 33, 35
tips on using 43
environmental settings
Eco‑Mode 123
Hibernate mode 125
Hibernate Timeout 126
Quiet mode 124
Schedule Power Modes 126
Sleep mode 125
erasing non‑volatile memory 129
erasing volatile memory 129
Error reading USB drive. Remove
USB. 171
Error reading USB hub. Remove
hub. 171
Ethernet network
preparing to set up for Ethernet
printing 25
Ethernet port 23
Ethernet setup
preparing for an 25
Index 238
exterior of the printer
cleaning 130
e‑mail
canceling 69
e‑mail alerts
low supply levels 156
paper jam 156
setting up 156
e‑mail function
setting up 67
E‑mail Settings menu 104
e‑mail shortcuts, creating
using the Embedded Web
Server 68
e‑mail, sending
using a shortcut number 68
using the printer control
panel 68
e‑mailing
configuring e‑mail settings 67
creating shortcuts using the
Embedded Web Server 68
setting up e‑mail function 67
using a shortcut number 68
using the printer control
panel 68
F
factory defaults, restoring 158
FAQ about color printing 211
FCC notices 231
finding more information about
the printer 9
Finishing menu 112
firmware cards 15
font sample list
printing 55
fonts card 15
FTP address, scanning to
using a shortcut 71
FTP Settings menu 108
G
General Settings menu 96
Google Cloud Print
using 53
green settings
Eco‑Mode 123
Hibernate mode 125
Hibernate Timeout 126
Quiet mode 124
Schedule Power Modes 126
H
hardware options, adding
print driver 25
held jobs 53
printing from a Macintosh
computer 54
printing from Windows 54
held print jobs
printing from a Macintosh
computer 54
printing from Windows 54
Help menu 122
Hibernate mode
using 125
Hibernate Timeout
setting 126
home button
printer control panel 13
HTML menu 121
I
Image menu 122
imaging kit
replacing 139
imaging kits
ordering 134
Incompatible tray [x] [59] 171
Incorrect paper size, open [paper
source] [34] 171
indicator light
printer control panel 13
individual settings
erasing 129
Insert Tray [x] 172
installing an optional card 20
installing options
order of installation 21
installing the printer software 24
Insucient memory to collate job
[37] 172
Insucient
memory to support
Resource Save feature [35] 172
Insucient memory, some Held
Jobs were deleted [37] 172
Insucient
memory, some held
jobs will not be restored [37] 172
interior of the printer
cleaning 130
internal options 15
internal options, adding
print driver 25
IPv6 menu 89
J
jams
avoiding 159
locating jam areas 160
locations 160
jams, clearing
below the fuser 163
in the automatic document
feeder 167
in the duplex unit 163
in the front door 163
in the manual feeder 166
in the multipurpose feeder 166
in the standard bin 162
in trays 165
K
keypad
printer control panel 13
L
labels, paper
tips 43
letterhead
copying on 58
loading, multipurpose feeder 41
loading, trays 41
Lexmark Mobile Print
using 53
linking trays 38
assigning custom paper type
names 39
Load [paper source] with [custom
string] 173
Load [paper source] with [custom
type name] 172
Load [paper source] with [paper
size] 173
Load [paper source] with [paper
type] [paper size] 173
Load Manual Feeder with
[custom string] 173
Load Manual Feeder with
[custom type name] 174
Load Manual Feeder with [paper
size] 174
Index 239
Load Manual Feeder with [paper
type] [paper size] 174
loading
250‑sheet tray 30
650‑sheet duo tray 30, 34
card stock 35
envelopes 33, 35
manual feeder 33
multipurpose feeder 35
transparencies 35
loading letterhead
paper orientation 41
lock, security 128
M
maintenance kit
ordering 135
Maintenance kit low [80.xy] 174
Maintenance kit nearly low
[80.xy] 174
Maintenance kit very low
[80.xy] 174
manual feeder
loading 33
Max Speed and Max Yield
using 52
memory
types installed on printer 128
memory card 15
installing 18
Memory full [38] 175
menu settings
loading on multiple printers 158
menu settings page
printing 29
menus
Active NIC 85
AppleTalk 90
Confidential Print 93
Copy Settings 100
Custom Scan Sizes 84
Custom Types 83
Default Source 75
E‑mail Settings 104
Finishing 112
FTP Settings 108
General Settings 96
Help 122
HTML 121
Image 122
IPv6 89
list of 74
Network [x] 86
Network Card 87
Network Reports 87
Paper Loading 82
Paper Size/Type 76
Paper Texture 79
Paper Weight 80
PCL Emul 118
PDF 117
PostScript 117
Quality 114
Reports 85
Security Audit Log 94
Set Date and Time 94
Setup 111
SMTP Setup menu 92
Standard Network 86
Standard USB 91
Substitute Size 79
Supplies 75
TCP/IP 88
Universal Setup 84
Utilities 117
Wireless 90
XPS 117
menus list 74
mobile device
printing from 52, 53
Mopria Print Service
using 52
moving the printer 10, 154
multiple pages on one sheet 63
multipurpose feeder
loading 35
N
Network [x] menu 86
Network [x] software error
[54] 175
Network Card menu 87
Network Reports menu 87
network settings
Embedded Web Server 156
network setup page
printing 29
Networking Guide
where to find 156
noise emission levels 227
noise, printer
reducing 124
Non-Lexmark [supply type], see
User's Guide [33.xy] 175
non‑volatile memory 128
erasing 129
Not enough free space in flash
memory for resources [52] 175
notices 227, 228, 229, 230, 231,
232, 233
number of remaining pages
estimate 132
O
optional card
installing 20
options
650‑sheet duo tray 22
firmware cards 15
fonts card 15
memory card 15, 18
options, touch‑screen
copy 66
ordering
imaging kits 134
maintenance kit 135
toner cartridges 133
waste toner bottle 135
overlay
copy options 66
overlay message, adding
copying 63
P
paper
characteristics 44
letterhead 46
preprinted forms 46
recycled 46, 123
selecting 45
setting size 30
setting type 30
storing 46
unacceptable 45
Universal size setting 30
paper feed troubleshooting
message remains after jam is
cleared 187
paper jams
avoiding 159
paper jams, clearing
below the fuser 163
in the automatic document
feeder 167
in the duplex unit 163
Index 240
in the front door 163
in the manual feeder 166
in the multipurpose feeder 166
in the standard bin 162
in trays 165
Paper Loading menu 82
paper saver
copy options 66
Paper Size/Type menu 76
paper sizes
supported by the printer 47
Paper Texture menu 79
paper types
supported by printer 49
where to load 49
Paper Weight menu 80
paper weights
supported by printer 49
parts
checking status 132
checking, using the Embedded
Web Server 132
using genuine Lexmark 133
parts and supplies, status of
checking, on printer control
panel 132
PCL Emul menu 118
PDF menu 117
Personal Identification Number
method
using 27
photos
copying 57
placing separator sheets
between copies 62
PostScript menu 117
power cord socket 23
preparing to set up the printer on
an Ethernet network 25
print driver
hardware options, adding 25
print irregularities 199
print job
canceling from the
computer 55
canceling from the printer
control panel 55
print quality
cleaning the scanner glass 131
replacing a developer unit 148
replacing imaging kit 139
replacing the waste toner
bottle 135
print quality troubleshooting
blank pages 203
characters have jagged
edges 194
clipped pages or images 194
gray background on prints 195
horizontal voids appear on
prints 196
print irregularities 199
print is too dark 200
print is too light 201
printer is printing solid black
pages 203
repeating print defects 204
shadow images appear on
prints 205
skewed print 205
streaked horizontal lines appear
on prints 206
streaked vertical lines appear
on prints 207
toner fog or background
shading appears on
prints 208
toner rubs o 209
transparency print quality is
poor 210
uneven print density 210
vertical voids appear on
prints 210
print troubleshooting
held jobs do not print 188
incorrect characters print 189
incorrect margins on prints 197
jammed pages are not
reprinted 186
job prints from wrong tray 189
job prints on wrong paper 189
jobs do not print 191
Large jobs do not collate 190
multiple‑language PDF files do
not print 190
paper curl 198
paper frequently jams 186
print job takes longer than
expected 192
tray linking does not work 193
unexpected page breaks
occur 193
printer
configurations 11
minimum clearances 10
models 11
moving 10, 154
selecting a location 10
shipping 155
printer control panel
factory defaults, restoring 158
indicator light 14
parts 13
Sleep button light 14
using 13
printer control panel, virtual
display
using the Embedded Web
Server 156
Printer had to restart. Last job
may be incomplete. 176
printer information
where to find 9
printer is printing blank
pages 203
printer messages
[Color] cartridge low [88.xy] 170
[Color] cartridge nearly low
[88.xy] 170
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 170
[Type] imaging kit low
[84.xy] 181
[Type] imaging kit nearly low
[84.xy] 181
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 181
Adjusting color 169
Change [paper source] to
[custom string] 169
Change [paper source] to
[custom type name] 169
Change [paper source] to
[paper type] [paper size] 169
Close door 169
Close flatbed cover and load
originals if restarting job
[2yy.xx] 170
Complex page, some data may
not have printed [39] 170
Index 241
Configuration change, some
held jobs were not restored
[57] 171
Defective flash detected [51] 171
Error reading USB drive.
Remove USB. 171
Error reading USB hub. Remove
hub. 171
Incompatible tray [x] [59] 171
Incorrect paper size, open
[paper source] [34] 171
Insert Tray [x] 172
Insucient memory to collate
job [37] 172
Insucient memory to support
Resource Save feature
[35] 172
Insucient memory, some Held
Jobs were deleted [37] 172
Insucient memory, some held
jobs will not be restored
[37] 172
Load [paper source] with
[custom string] 173
Load [paper source] with
[custom type name] 172
Load [paper source] with [paper
size] 173
Load [paper source] with [paper
type] [paper size] 173
Load Manual Feeder with
[custom string] 173
Load Manual Feeder with
[custom type name] 174
Load Manual Feeder with [paper
size] 174
Load Manual Feeder with [paper
type] [paper size] 174
Maintenance kit low [80.xy] 174
Maintenance kit nearly low
[80.xy] 174
Maintenance kit very low
[80.xy] 174
Memory full [38] 175
Network [x] software error
[54] 175
Non-Lexmark [supply type], see
User's Guide [33.xy] 175
Not enough free space in flash
memory for resources [52] 175
Printer had to restart. Last job
may be incomplete. 176
Reinstall missing or
unresponsive [color] cartridge
[31.xy] 176
Reload printed pages in Tray
[x] 176
Remove packaging material,
[area name] 177
Remove paper from standard
output bin 177
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 177
Replace all originals if restarting
job. 177
Replace jammed originals if
restarting job. 177
Replace maintenance kit
[80.xy] 178
Replace missing [type] imaging
kit [31.xy] 178
Replace missing or
unresponsive black and color
imaging kit and all cartridges
[31.xy] 176
Replace missing waste toner
bottle [31.xyz] 178
Replace unsupported [color]
cartridge [32.xy] 178
Replace unsupported black and
color imaging kit [32.xy] 179
Replace waste toner bottle
[82.xy] 179
Scanner automatic feeder cover
open 179
Scanner disabled by admin
[840.01] 179
Scanner disabled. Contact
system administrator if
problem persists. [840.02] 179
Scanner jam, remove all
originals from the scanner
[2yy.xx] 180
Scanner jam, remove jammed
originals from the scanner
[2yy.xx] 180
SMTP server not set up. Contact
system administrator. 180
Standard network software
error [54] 180
Standard USB port disabled
[56] 180
Supply needed to complete
job 180
Too many flash options installed
[58] 181
Too many trays attached
[58] 181
Unformatted flash detected
[53] 182
Unsupported USB hub, please
remove 171
Waste toner bottle nearly full
[82.xy] 182
Weblink server not set up.
Contact system
administrator. 182
printer options troubleshooting
internal option is not
detected 184
tray problems 185
printer problems, solving
basic 182
printer security
information on 129
printer software, installing 24
printing
black‑and‑white 51
faster speed vs. higher yield 52
font sample list 55
from a computer 51
from a mobile device 52, 53
Max Speed and Max Yield 52
menu settings page 29
network setup page 29
printing a network setup
page 29
printing held jobs
from a Macintosh computer 54
from Windows 54
printing in black and white 51
publications
where to find 9
Push Button Configuration
method
using 27
Q
Quality menu 114
Quiet mode 124
Index 242
R
recycled paper
using 46, 123
recycling
Lexmark packaging 127
Lexmark products 127
toner cartridges 127
reducing a copy 60
reducing noise 124
Reinstall missing or unresponsive
[color] cartridge [31.xy] 176
Reload printed pages in Tray
[x] 176
Remove packaging material,
[area name] 177
Remove paper from standard
output bin 177
repeat print jobs 53
repeating print defects 204
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 177
Replace all originals if restarting
job. 177
Replace jammed originals if
restarting job. 177
Replace maintenance kit
[80.xy] 178
Replace missing [type] imaging
kit [31.xy] 178
Replace missing or unresponsive
black and color imaging kit and
all cartridges [31.xy] 176
Replace missing waste toner
bottle [31.xyz] 178
Replace unsupported [color]
cartridge [32.xy] 178
Replace unsupported black and
color imaging kit [32.xy] 179
Replace waste toner bottle
[82.xy] 179
reports
viewing 157
Reports menu 85
reserve print jobs 53
printing from Windows 54
S
safety information 6, 7, 8
scale
copy options 65
scan troubleshooting
cannot scan from a
computer 222
partial document or photo
scans 221
scan job was not
successful 219
scanner unit does not
close 215, 220
scanning takes too long or
freezes the computer 220
scanner
Automatic document feeder
(ADF) 13
functions 12
scanner glass 13
Scanner automatic feeder cover
open 179
Scanner disabled by admin
[840.01] 179
Scanner disabled. Contact
system administrator if problem
persists. [840.02] 179
scanner glass
cleaning 131
copying using 57
Scanner jam, remove all originals
from the scanner [2yy.xx] 180
Scanner jam, remove jammed
originals from the scanner
[2yy.xx] 180
scanning
quick copy 56
to a computer 72
scanning to a computer 72
scanning to an FTP address
creating shortcuts using the
computer 70
using a shortcut 71
using the printer control
panel 71
scanning, FTP address
using the printer control
panel 71
Schedule Power Modes
using 126
security
modifying confidential print
settings 54
Security Audit Log menu 94
security lock 128
security lock port 23
security settings
erasing 129
security Web page
where to find 129
select button
printer control panel 13
selecting a location for the
printer 10
selecting paper 45
separator sheets
copy options 66
Set Date and Time menu 94
setting
paper size 30
paper type 30
TCP/IP address 88
setting Hibernate Timeout 126
setting up e‑mail alerts 156
Setup menu 111
shipping the printer 155
shortcuts, creating
e‑mail 68
FTP destination 70
sleep button
printer control panel 13
Sleep mode
adjusting 125
SMTP server not set up. Contact
system administrator. 180
SMTP Setup menu 92
Standard Network menu 86
Standard network software error
[54] 180
standard tray
loading 30
Standard USB menu 91
Standard USB port disabled
[56] 180
statement of volatility 128
status of parts and supplies
checking 132
storing
paper 46
supplies 130
storing print jobs 53
streaked horizontal lines appear
on prints 206
streaked vertical lines appear on
prints 207
Substitute Size menu 79
supplies
checking status 132
Index 243
checking, using the Embedded
Web Server 132
conserving 123
storing 130
using genuine Lexmark 133
using recycled paper 123
Supplies menu 75
supplies, ordering
imaging kits 134
maintenance kit 135
toner cartridges 133
waste toner bottle 135
Supply needed to complete
job 180
supply notifications
configuring 157
T
TCP/IP menu 88
the scanner does not
respond 218
tips
card stock 44
labels, paper 43
on using envelopes 43
on using letterhead 41
transparencies 42
tips on using envelopes 43
tips on using letterhead 41
toner cartridges
ordering 133
recycling 127
replacing 146
toner darkness
adjusting 51
Too many flash options installed
[58] 181
Too many trays attached [58] 181
transparencies
copying on 57
loading 35
tips on using 42
trays
linking 38
unlinking 38
troubleshooting
cannot open Embedded Web
Server 222
checking an unresponsive
printer 182
FAQ about color printing 211
solving basic printer
problems 182
the scanner does not
respond 218
troubleshooting, color quality
color of print and color on
computer screen do not
match 214
print appears tinted 214
prints on color transparencies
appear dark when
projected 213
troubleshooting, copy
copier does not respond 215
partial document or photo
copies 217
poor copy quality 216
poor scanned image
quality 220
scanner unit does not
close 215, 220
troubleshooting, display
printer display is blank 184
troubleshooting, paper feed
message remains after jam is
cleared 187
troubleshooting, print
held jobs do not print 188
incorrect characters print 189
incorrect margins on prints 197
jammed pages are not
reprinted 186
job prints from wrong tray 189
job prints on wrong paper 189
jobs do not print 191
Large jobs do not collate 190
multiple‑language PDF files do
not print 190
paper curl 198
paper frequently jams 186
print job takes longer than
expected 192
tray linking does not work 193
unexpected page breaks
occur 193
troubleshooting, print quality
blank pages 203
characters have jagged
edges 194
clipped pages or images 194
gray background on prints 195
horizontal voids appear on
prints 196
print irregularities 199
print is too dark 200
print is too light 201
printer is printing solid black
pages 203
repeating print defects 204
shadow images appear on
prints 205
skewed print 205
streaked horizontal lines appear
on prints 206
streaked vertical lines appear
on prints 207
toner fog or background
shading appears on
prints 208
toner rubs o 209
transparency print quality is
poor 210
uneven print density 210
vertical voids appear on
prints 210
troubleshooting, printer options
internal option is not
detected 184
tray problems 185
troubleshooting, scan
cannot scan from a
computer 222
partial document or photo
scans 221
scan job was not
successful 219
scanner unit does not
close 215, 220
scanning takes too long or
freezes the computer 220
U
unacceptable paper 45
uneven print density 210
Unformatted
flash
detected
[53] 182
Universal paper size settings
configuring 30
Universal Setup menu 84
unlinking trays 38
Unsupported USB hub, please
remove 171
USB port 23
Index 244
using Hibernate mode 125
using Max Speed and Max
Yield 52
using Schedule Power
Modes 126
using the printer control panel 13
Utilities menu 117
V
verify print jobs 53
vertical voids appear on
prints 210
viewing
reports 157
virtual display
checking, using Embedded Web
Server 156
volatile memory 128
erasing 129
volatility
statement of 128
W
waste toner bottle
ordering 135
replacing 135
Waste toner bottle nearly full
[82.xy] 182
Weblink server not set up.
Contact system
administrator. 182
Wireless menu 90
wireless network
configuration information 26
wireless network setup
using the Embedded Web
Server 28
wireless setup wizard
using 27
X
XPS menu 117
Index 245
