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Lexmark X862 User Manual
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Lexmark X862
User's Guide PDF - Page 254
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Contents
Safety information
Learning about the printer
Thank you for choosing this printer!
Finding information about the printer
Selecting a location for the printer
Printer configurations
Basic functions of the scanner
Understanding the ADF and scanner glass
Understanding the printer control panel
Understanding the home screen
Using the touch-screen buttons
Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper and other office papers
Saving energy
Adjusting Power Saver
Reducing printer noise
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Additional printer setup
Installing internal options
Available internal options
Accessing the system board to install internal options
Installing a memory card
Installing a flash memory or firmware card
Installing an internal print server or port interface card
Installing a printer hard disk
Reinstalling the system board
Installing hardware options
Order of installation
Installing optional trays
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Installing the printer on an Ethernet network
Changing port settings after installing a new network Internal Solutions Port
Setting up serial printing
Loading paper and specialty media
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Loading the standard or optional 500-sheet trays
Loading A5 or Statement paper sizes
Loading B5 or Executive paper sizes
Loading the 2000-sheet high capacity feeder
Loading the 2,000-sheet dual input trays
Loading the multipurpose feeder
Loading letter- or A4-size paper in the short-edge orientation
Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a custom paper type name
Changing a Custom Type
name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Printing
Printing a document
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held jobs from Windows
Printing confidential and other held jobs from a Macintosh computer
Printing from a flash drive
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Supported finishing features
Adjusting toner darkness
Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying photos
Copying on specialty media
Making transparencies
Copying to letterhead
Customizing copy settings
Copying from one size to another
Making copies using paper from a selected tray
Copying a document that contains mixed paper sizes
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom job (job build)
Placing information on copies
Placing the date and time at the top of each page
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while copying pages using the scanner glass
Canceling a copy job while the pages are being printed
Understanding the copy screens and options
Copy from
Copy to
Scale
Darkness
Content
Sides (Duplex)
Collate
Options
Improving copy quality
E-mailing
Getting ready to e-mail
Setting up the e-mail function
Configuring the e-mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
E-mailing a document
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
E-mailing color documents
Canceling an e-mail
Understanding e-mail options
Original Size
Sides (Duplex)
Orientation
Binding
E-mail Subject
E-mail File Name
E-mail Message
Resolution
Send As
Content
Advanced Options
Faxing
Getting printer ready to fax
Initial fax setup
Choosing a fax connection
Connecting to an analog telephone line
Connecting to a DSL service
Connecting to a PBX or ISDN system
Connecting to a distinctive ring service
Connecting to an adapter for your country or region
Setting the outgoing fax name and number
Setting the date and time
Sending a fax
Sending a fax using the printer control panel
Sending a fax using the computer
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the touch screen
Changing the fax destination shortcut using the Embedded Web Server
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Canceling a fax after the original documents have been scanned to memory
Understanding fax options
Original Size
Content
Sides (Duplex)
Resolution
Darkness
Advanced Options
Improving fax quality
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the touch screen
Understanding FTP options
Original Size
Sides (Duplex)
Orientation
Binding
Resolution
Send As
Content
Advanced Options
Improving FTP quality
Scanning to a computer or flash drive
Scanning to a computer
Scanning to a flash drive
Understanding scan profile options
Quick Setup
Format Type
Compression
Default Content
Color
Original Size
Orientation
Sides (Duplex)
Darkness
Resolution
Advanced Imaging
Improving scan quality
Understanding printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Texture menu
Paper Loading menu
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Custom Bin Names menu
Universal Setup menu
Bin Setup menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network
menus
Standard USB menu
Network Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
NetWare menu
LexLink menu
SMTP Setup menu
Security menu
Miscellaneous menu
Confidential Print menu
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Copy Settings menu
Fax Settings menu
Fax Mode (Analog Fax Setup) menu
Fax Mode (Fax Server Setup) menu
E-mail Settings menu
FTP Settings menu
Flash Drive menu
Print Settings
Setup menu
Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
PCL Emul menu
HTML menu
Image menu
XPS menu
Booklet Adjustments menu
Help menu
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Adjusting scanner registration
Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering toner cartridges
Ordering a photoconductor kit
Ordering a maintenance kit
Ordering staple cartridges
Ordering a cleaning kit
Replacing supplies
Replacing the toner cartridge
Replacing the photoconductor
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the virtual display
Checking the device status
Setting up e-mail alerts
Viewing reports
Adjusting the brightness of the display
Restoring the factory default settings
Troubleshooting
Solving basic problems
Solving basic printer problems
Printer control panel display is blank or displays only diamonds
Embedded Web Server does not open
Check the network connections
Check the network settings
Understanding printer messages
An error has occured with the Flash Drive. Please remove and re-insert the drive.
Change
to
Change
to
load
Change
to
Change
to
load
Change
to
Change
to
load
Change
to
Change
to
load
Check
guides
Check
orientation or guides
Close door
Close cover
Close surface H
Disk corrupted
Empty the hole punch box
Weblink server not set up. Contact system administrator.
Disk Full - Scan Job Canceled
Fax memory full
Fax server 'To Format' not set up. Contact system administrator.
Fax Station Name not set up
Fax Station Number not set up
Insert Tray
Load
with
Load
with
Load
with
Load
with
Load
with
Load manual feeder with
Load Manual Feeder with
Load Manual Feeder with
Load Manual Feeder with
Load Manual Feeder with
Load Staples [G5, G11, G12]
Memory full, cannot print faxes
Remove paper from
Remove paper from all bins
Remove paper from bin
Remove paper from standard output bin
Replace all originals if restarting job.
Replace last scanned page and jammed originals if restarting job.
Restore Held Jobs?
Replace jammed originals if restarting job.
Scan Document Too Long
Scanner ADF Cover Open
Scanner jam, remove all originals from the scanner
Scanner Jam Access Cover Open
Serial
Some held jobs were not restored
30 Invalid refill, change cartridge
31.yy Replace defective or missing cartridge
32 Cartridge part number unsupported by device
34 Short paper
34 Incorrect media, check
guides
35 Insufficient memory to support Resource Save feature
37 Insufficient memory to collate job
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be restored
38 Memory full
39 Complex page, some data may not have printed
50 PPDS font error
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Network
software error
54 Serial option
error
54 Standard network software error
55 Unsupported option in slot
56 Parallel port
disabled
56 Serial port
disabled
56 Standard parallel port disabled
56 Standard USB port disabled
56 USB port
disabled
57 Configuration change, held jobs were not restored
58 Too many bins attached
58 Too many disks installed
58 Too many flash options installed
58 Too many trays attached
61 Remove defective disk
62 Disk full
63 Unformatted disk
80 Routine maintenance needed
84 Insert photoconductor
84 Photoconductor low
84 Replace photoconductor
84 Photoconductor abnormal
88 Cartridge low
88 Replace cartridge to continue
298.01 Scanner Missing - Cable Unplugged
1565 Emulation error, load emulation option
Clearing jams
Avoiding jams
Understanding jam numbers and locations
200â201 paper jams
202 paper jam
203, 230â231 paper jams
24x paper jam
250 paper jam
280â282 paper jams
283, 289 staple jams
28x paper jam
290â294 paper jams
293 paper jam
Solving printing problems
Multiple-language PDFs do not print
Error message about reading USB drive appears
Jobs do not print
Make sure the printer is ready to print
Check to see if the standard exit bin is full
Check to see if the paper tray is empty
Make sure the correct printer software is installed
Make sure the internal print server is installed properly and working
Make sure you are using a recommended USB, serial, or Ethernet cable
Make sure printer cables are securely connected
Confidential and other held jobs do not print
Partial job, no job, or blank pages print
Make sure the printer has sufficient memory
Job takes longer than expected to print
Reduce the complexity of the print job
Change the Page Protect setting to Off
Job prints from the wrong tray or on the wrong paper
Check the paper type setting
Incorrect characters print
Make sure the printer is not in Hex Trace mode
Tray linking does not work
Load the same size and type of paper
Use the same Paper Size and Paper Type settings
Large jobs do not collate
Make sure Collate is set to On
Reduce the complexity of the print job
Make sure the printer has enough memory
Unexpected page breaks occur
Increase the Print Timeout value
Solving copy problems
Copier does not respond
Check the display for error messages
Check the power
Scanner unit does not close
Poor copy quality
Check the display for error messages
The toner may be low
The scanner glass may be dirty
The copy is too light or too dark
Check the quality of the original document
Check the document placement
Unwanted toner is in the background
Patterns (moiré) appear in the output
Text is light or disappearing
The output appears washed out or overexposed
Partial document or photo copies
Check the document placement
Check the paper size setting
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
Check the cable connections
An error may have occurred in the program
Scanning takes too long or freezes the computer
Other software programs may be interfering with scanning
The scan resolution may be set too high
Poor scanned image quality
Check the display for error messages
The scanner glass may be dirty
Adjust the scan resolution
Check the quality of the original document
Check the document placement
Partial document or photo scans
Check the document placement
Check the paper size setting
Cannot scan from a computer
Check the display for error messages
Check the power
Check the cable connections
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Check the display for error messages
Check the power
Check the printer connections
Check the telephone wall jack
Review this digital phone service checklist
Check for a dial tone
Temporarily disconnect other equipment
Check for jams
Temporarily disable Call Waiting
Voice Mail service may be interfering with the fax transmission
The printer memory may be full
Can send but not receive faxes
Check to see if the paper tray is empty
Check the ring count delay settings
The toner may be low
Can receive but not send faxes
The printer is not in Fax mode
The document is not loaded properly
Make sure the shortcut number is set up properly
Received fax has poor print quality
Re-send the document
The toner may be low
Make sure the fax transmission speed is not set too high
Solving option problems
Option does not operate correctly or quits after it is installed
Reset the printer
Check to see if the option is connected to the printer
Make sure the option is installed
Make sure the option is available in the printer driver
Make sure the option is selected
Paper tray problems
Make sure the paper is loaded correctly
Reset the printer
Make sure the paper tray is installed correctly
Solving 2,000-sheet drawer problems
The elevator tray is not working properly
The paper feed rollers do not turn to advance paper
The paper consistently jams in the drawer
Memory card
Flash memory card
Hard disk with adapter
Internal Solutions Port
Check the ISP connections
Check the cable
Make sure the network software is configured correctly
Internal print server
Check the print server connections
Make sure the network software is configured correctly
USB/parallel interface card
Solving paper feed problems
Paper frequently jams
Check the paper
Make sure there is not too much paper in the paper tray
Check the paper guides
The paper may have absorbed moisture due to high humidity
Paper jam message remains after jam is cleared
Check the paper path
Page that jammed does not reprint after you clear the jam
Turn on Jam Recovery
Solving print quality problems
Isolating print quality problems
Blank pages
Packing material may be on the toner cartridge
The toner may be low
Clipped images
Check the guides
Check the paper size setting
Ghost images
Check the paper type setting
Gray background
Check the Toner Darkness setting
Incorrect margins
Check the paper guides
Check the paper size setting
Paper curl
Check the paper type setting
The paper has absorbed moisture due to high humidity
Print irregularities
The paper may have absorbed moisture due to high humidity
Check the paper type setting
Check the paper
The toner may be low
The fuser may be worn or defective
Print is too dark
Check the darkness, brightness, and contrast settings
The paper has absorbed moisture due to high humidity
Check the paper
Check the paper type setting
The toner cartridge may be defective
Print is too light
Check the darkness, brightness, and contrast settings
The paper has absorbed moisture due to high humidity
Check the paper
Check the paper type setting
The toner is low
The toner cartridge may be defective
Repeating defects
Skewed print
Check the paper guides
Check the paper
Solid black or white streaks appear on transparencies or paper
Ensure that the fill pattern is correct
Check the paper type
Ensure that the toner is distributed evenly within the toner cartridge
The toner cartridge may be defective or low on toner
Streaked horizontal lines
The toner is smeared
The toner cartridge may be defective
The paper path may not be clear
There is toner in the paper path
Streaked vertical lines
The toner is smeared
The toner cartridge is defective
The paper path may not be clear
There is toner in the paper path
Toner fog or background shading appears on the page
The toner cartridge may be defective
The charge rolls may be defective
There is toner in the paper path
Toner rubs off
Check the paper type setting
Check the Paper Texture setting
Toner specks
The toner cartridge may be defective
There is toner in the paper path
Transparency print quality is poor
Check the transparencies
Check the paper type setting
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Modular component notice
Noise emission levels
Temperature information
Waste from Electrical and Electronic Equipment (WEEE) directive
Product disposal
ENERGY STAR
Laser notice
Laser advisory label
Power consumption
Product power consumption
Power Saver
Off mode
Total energy usage
European Community (EC) directives conformity
Radio interference notice
CCC EMC notice
BSMI EMC notice
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network: FCC requirements
South Africa telecommunications notice
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Notice to Users in the European Union
Regulatory notices for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Industry Canada (Canada)
Taiwan NCC RF notice statement
India emissions notice
Notice to users in the European Union
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Patent acknowledgment
Index
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Contents
Table of Contents
Search
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Troubleshooting
Bookmarks
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28x paper jam
284 paper jam
1
Open
Door
F.
2
Remove the ja
m.
3
Clos
e Door
F.
Troubles
hoot
ing
254
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File type: PDF
File name: 84511334_x862.pdf
File size: 5.59 MB
File Language: English
Pages: 311
Author: Lexmark
File created: 2013-01-02
Published:
2023-11-10
Updated: 2023-11-10
Download File
Table of Contents
×
Contents
2
Safety information
7
Learning about the printer
9
Thank you for choosing this printer!
9
Finding information about the printer
9
Selecting a location for the printer
10
Printer configurations
11
Basic functions of the scanner
12
Understanding the ADF and scanner glass
13
Understanding the printer control panel
14
Understanding the home screen
15
Using the touch-screen buttons
17
Minimizing your printer's environmental impact
21
Saving paper and toner
21
Using recycled paper and other office papers
21
Saving energy
22
Adjusting Power Saver
22
Reducing printer noise
22
Recycling
23
Recycling Lexmark products
23
Returning Lexmark cartridges for reuse or recycling
24
Additional printer setup
25
Installing internal options
25
Available internal options
25
Accessing the system board to install internal options
26
Installing a memory card
27
Installing a flash memory or firmware card
29
Installing an internal print server or port interface card
30
Installing a printer hard disk
31
Reinstalling the system board
33
Installing hardware options
34
Order of installation
34
Installing optional trays
35
Attaching cables
36
Verifying printer setup
37
Printing a menu settings page
37
Printing a network setup page
38
Setting up the printer software
38
Installing the printer software
38
Updating available options in the printer driver
39
Setting up wireless printing
40
Preparing to set up the printer on a wireless network
40
Installing the printer on a wireless network (Windows)
41
Installing the printer on a wireless network (Macintosh)
42
Installing the printer on an Ethernet network
45
Changing port settings after installing a new network Internal Solutions Port
48
Setting up serial printing
49
Loading paper and specialty media
52
Setting the Paper Size and Paper Type
52
Configuring Universal paper settings
52
Loading the standard or optional 500-sheet trays
53
Loading A5 or Statement paper sizes
55
Loading B5 or Executive paper sizes
56
Loading the 2000-sheet high capacity feeder
56
Loading the 2,000-sheet dual input trays
58
Loading the multipurpose feeder
60
Loading letter- or A4-size paper in the short-edge orientation
62
Linking and unlinking trays
62
Linking trays
62
Unlinking trays
62
Assigning a custom paper type name
63
Changing a Custom Type
name
63
Paper and specialty media guidelines
65
Paper guidelines
65
Paper characteristics
65
Unacceptable paper
66
Selecting paper
66
Selecting preprinted forms and letterhead
66
Storing paper
67
Supported paper sizes, types, and weights
67
Supported paper sizes
67
Supported paper types and weights
70
Printing
72
Printing a document
72
Printing on specialty media
73
Tips on using letterhead
73
Tips on using transparencies
75
Tips on using envelopes
75
Tips on using labels
76
Tips on using card stock
76
Printing confidential and other held jobs
77
Holding jobs in the printer
77
Printing confidential and other held jobs from Windows
77
Printing confidential and other held jobs from a Macintosh computer
78
Printing from a flash drive
79
Printing information pages
80
Printing a font sample list
80
Printing a directory list
80
Printing the print quality test pages
80
Canceling a print job
81
Canceling a print job from the printer control panel
81
Canceling a print job from the computer
81
Supported finishing features
82
Adjusting toner darkness
84
Copying
85
Making copies
85
Making a quick copy
85
Copying using the ADF
85
Copying using the scanner glass
86
Copying photos
86
Copying on specialty media
86
Making transparencies
86
Copying to letterhead
87
Customizing copy settings
87
Copying from one size to another
87
Making copies using paper from a selected tray
87
Copying a document that contains mixed paper sizes
88
Copying on both sides of the paper (duplexing)
89
Reducing or enlarging copies
89
Adjusting copy quality
89
Collating copies
90
Placing separator sheets between copies
90
Copying multiple pages onto a single sheet
91
Creating a custom job (job build)
92
Placing information on copies
92
Placing the date and time at the top of each page
92
Placing an overlay message on each page
93
Canceling a copy job
93
Canceling a copy job while the document is in the ADF
93
Canceling a copy job while copying pages using the scanner glass
93
Canceling a copy job while the pages are being printed
93
Understanding the copy screens and options
94
Copy from
94
Copy to
94
Scale
94
Darkness
94
Content
95
Sides (Duplex)
95
Collate
95
Options
95
Improving copy quality
97
E-mailing
98
Getting ready to e-mail
98
Setting up the e-mail function
98
Configuring the e-mail settings
99
Creating an e-mail shortcut
99
Creating an e-mail shortcut using the Embedded Web Server
99
Creating an e-mail shortcut using the touch screen
99
E-mailing a document
100
Sending an e-mail using the touch screen
100
Sending an e-mail using a shortcut number
100
Sending an e-mail using the address book
100
Customizing e-mail settings
101
Adding e-mail subject and message information
101
Changing the output file type
101
E-mailing color documents
102
Canceling an e-mail
102
Understanding e-mail options
102
Original Size
102
Sides (Duplex)
102
Orientation
103
Binding
103
E-mail Subject
103
E-mail File Name
103
E-mail Message
103
Resolution
103
Send As
103
Content
103
Advanced Options
104
Faxing
105
Getting printer ready to fax
105
Initial fax setup
105
Choosing a fax connection
106
Connecting to an analog telephone line
107
Connecting to a DSL service
107
Connecting to a PBX or ISDN system
108
Connecting to a distinctive ring service
108
Connecting to an adapter for your country or region
109
Setting the outgoing fax name and number
110
Setting the date and time
110
Sending a fax
110
Sending a fax using the printer control panel
110
Sending a fax using the computer
111
Creating shortcuts
111
Creating a fax destination shortcut using the Embedded Web Server
111
Creating a fax destination shortcut using the touch screen
112
Changing the fax destination shortcut using the Embedded Web Server
112
Using shortcuts and the address book
113
Using fax shortcuts
113
Using the address book
113
Customizing fax settings
114
Changing the fax resolution
114
Making a fax lighter or darker
114
Sending a fax at a scheduled time
114
Viewing a fax log
115
Blocking junk faxes
115
Canceling an outgoing fax
115
Canceling a fax while the original documents are still scanning
115
Canceling a fax after the original documents have been scanned to memory
116
Understanding fax options
116
Original Size
116
Content
116
Sides (Duplex)
116
Resolution
117
Darkness
117
Advanced Options
117
Improving fax quality
117
Holding and forwarding faxes
118
Holding faxes
118
Forwarding a fax
118
Scanning to an FTP address
120
Scanning to an FTP address
120
Scanning to an FTP address using the keypad
120
Scanning to an FTP address using a shortcut number
121
Scanning to an FTP address using the address book
121
Creating shortcuts
121
Creating an FTP shortcut using the Embedded Web Server
121
Creating an FTP shortcut using the touch screen
122
Understanding FTP options
122
Original Size
122
Sides (Duplex)
122
Orientation
122
Binding
122
Resolution
123
Send As
123
Content
123
Advanced Options
123
Improving FTP quality
124
Scanning to a computer or flash drive
125
Scanning to a computer
125
Scanning to a flash drive
126
Understanding scan profile options
126
Quick Setup
126
Format Type
126
Compression
127
Default Content
127
Color
127
Original Size
127
Orientation
127
Sides (Duplex)
127
Darkness
127
Resolution
128
Advanced Imaging
128
Improving scan quality
128
Understanding printer menus
129
Menus list
129
Paper menu
130
Default Source menu
130
Paper Size/Type menu
130
Configure MP menu
133
Substitute Size menu
134
Paper Texture menu
134
Paper Loading menu
136
Custom Types menu
137
Custom Names menu
137
Custom Scan Sizes menu
138
Custom Bin Names menu
138
Universal Setup menu
138
Bin Setup menu
139
Reports menu
140
Network/Ports menu
142
Active NIC menu
142
Standard Network or Network
menus
142
Standard USB menu
144
Network Reports menu
145
Network Card menu
145
TCP/IP menu
146
IPv6 menu
147
Wireless menu
148
AppleTalk menu
148
NetWare menu
149
LexLink menu
149
SMTP Setup menu
149
Security menu
151
Miscellaneous menu
151
Confidential Print menu
151
Disk Wiping menu
152
Security Audit Log menu
153
Set Date and Time menu
153
Settings menu
154
General Settings menu
154
Copy Settings menu
158
Fax Settings menu
162
Fax Mode (Analog Fax Setup) menu
162
Fax Mode (Fax Server Setup) menu
170
E-mail Settings menu
171
FTP Settings menu
176
Flash Drive menu
179
Print Settings
184
Setup menu
184
Finishing menu
186
Quality menu
188
Utilities menu
189
PDF menu
190
PostScript menu
191
PCL Emul menu
191
HTML menu
194
Image menu
195
XPS menu
195
Booklet Adjustments menu
195
Help menu
196
Maintaining the printer
198
Cleaning the exterior of the printer
198
Cleaning the scanner glass
199
Adjusting scanner registration
199
Storing supplies
200
Conserving supplies
200
Checking the status of supplies
200
Checking the status of supplies from the printer control panel
200
Checking the status of supplies from a network computer
200
Ordering supplies
201
Ordering toner cartridges
201
Ordering a photoconductor kit
201
Ordering a maintenance kit
201
Ordering staple cartridges
202
Ordering a cleaning kit
202
Replacing supplies
202
Replacing the toner cartridge
202
Replacing the photoconductor
204
Moving the printer
209
Before moving the printer
209
Moving the printer to another location
213
Shipping the printer
213
Administrative support
214
Finding advanced networking and administrator information
214
Using the Embedded Web Server
214
Checking the virtual display
214
Checking the device status
215
Setting up e-mail alerts
215
Viewing reports
215
Adjusting the brightness of the display
215
Restoring the factory default settings
216
Troubleshooting
217
Solving basic problems
217
Solving basic printer problems
217
Printer control panel display is blank or displays only diamonds
217
Embedded Web Server does not open
217
Check the network connections
217
Check the network settings
217
Understanding printer messages
218
An error has occured with the Flash Drive. Please remove and re-insert the drive.
218
Change
to
218
Change
to
load
218
Change
to
218
Change
to
load
219
Change
to
219
Change
to
load
219
Change
to
219
Change
to
load
220
Check
guides
220
Check
orientation or guides
220
Close door
220
Close cover
220
Close surface H
220
Disk corrupted
221
Empty the hole punch box
221
Weblink server not set up. Contact system administrator.
221
Disk Full - Scan Job Canceled
221
Fax memory full
221
Fax server 'To Format' not set up. Contact system administrator.
221
Fax Station Name not set up
221
Fax Station Number not set up
221
Insert Tray
222
Load
with
222
Load
with
222
Load
with
222
Load
with
222
Load
with
223
Load manual feeder with
223
Load Manual Feeder with
223
Load Manual Feeder with
223
Load Manual Feeder with
224
Load Manual Feeder with
224
Load Staples [G5, G11, G12]
224
Memory full, cannot print faxes
224
Remove paper from
224
Remove paper from all bins
224
Remove paper from bin
224
Remove paper from standard output bin
225
Replace all originals if restarting job.
225
Replace last scanned page and jammed originals if restarting job.
225
Restore Held Jobs?
225
Replace jammed originals if restarting job.
226
Scan Document Too Long
226
Scanner ADF Cover Open
226
Scanner jam, remove all originals from the scanner
226
Scanner Jam Access Cover Open
226
Serial
226
Some held jobs were not restored
226
30 Invalid refill, change cartridge
226
31.yy Replace defective or missing cartridge
227
32 Cartridge part number unsupported by device
227
34 Short paper
227
34 Incorrect media, check
guides
227
35 Insufficient memory to support Resource Save feature
227
37 Insufficient memory to collate job
227
37 Insufficient memory for Flash Memory Defragment operation
228
37 Insufficient memory, some Held Jobs were deleted
228
37 Insufficient memory, some held jobs will not be restored
228
38 Memory full
228
39 Complex page, some data may not have printed
228
50 PPDS font error
228
51 Defective flash detected
229
52 Not enough free space in flash memory for resources
229
53 Unformatted flash detected
229
54 Network
software error
229
54 Serial option
error
229
54 Standard network software error
229
55 Unsupported option in slot
230
56 Parallel port
disabled
230
56 Serial port
disabled
230
56 Standard parallel port disabled
230
56 Standard USB port disabled
230
56 USB port
disabled
231
57 Configuration change, held jobs were not restored
231
58 Too many bins attached
231
58 Too many disks installed
231
58 Too many flash options installed
231
58 Too many trays attached
232
61 Remove defective disk
232
62 Disk full
232
63 Unformatted disk
232
80 Routine maintenance needed
232
84 Insert photoconductor
232
84 Photoconductor low
233
84 Replace photoconductor
233
84 Photoconductor abnormal
233
88 Cartridge low
233
88 Replace cartridge to continue
233
298.01 Scanner Missing - Cable Unplugged
233
1565 Emulation error, load emulation option
233
Clearing jams
233
Avoiding jams
233
Understanding jam numbers and locations
234
200â201 paper jams
236
202 paper jam
237
203, 230â231 paper jams
238
24x paper jam
244
250 paper jam
248
280â282 paper jams
248
283, 289 staple jams
251
28x paper jam
254
290â294 paper jams
257
293 paper jam
259
Solving printing problems
260
Multiple-language PDFs do not print
260
Error message about reading USB drive appears
260
Jobs do not print
260
Make sure the printer is ready to print
260
Check to see if the standard exit bin is full
260
Check to see if the paper tray is empty
260
Make sure the correct printer software is installed
260
Make sure the internal print server is installed properly and working
260
Make sure you are using a recommended USB, serial, or Ethernet cable
261
Make sure printer cables are securely connected
261
Confidential and other held jobs do not print
261
Partial job, no job, or blank pages print
261
Make sure the printer has sufficient memory
261
Job takes longer than expected to print
261
Reduce the complexity of the print job
261
Change the Page Protect setting to Off
261
Job prints from the wrong tray or on the wrong paper
262
Check the paper type setting
262
Incorrect characters print
262
Make sure the printer is not in Hex Trace mode
262
Tray linking does not work
262
Load the same size and type of paper
262
Use the same Paper Size and Paper Type settings
262
Large jobs do not collate
262
Make sure Collate is set to On
262
Reduce the complexity of the print job
262
Make sure the printer has enough memory
263
Unexpected page breaks occur
263
Increase the Print Timeout value
263
Solving copy problems
263
Copier does not respond
263
Check the display for error messages
263
Check the power
263
Scanner unit does not close
263
Poor copy quality
264
Check the display for error messages
264
The toner may be low
264
The scanner glass may be dirty
264
The copy is too light or too dark
264
Check the quality of the original document
264
Check the document placement
264
Unwanted toner is in the background
264
Patterns (moiré) appear in the output
265
Text is light or disappearing
265
The output appears washed out or overexposed
265
Partial document or photo copies
265
Check the document placement
265
Check the paper size setting
265
Solving scanner problems
265
Checking an unresponsive scanner
265
Scan was not successful
266
Check the cable connections
266
An error may have occurred in the program
266
Scanning takes too long or freezes the computer
266
Other software programs may be interfering with scanning
266
The scan resolution may be set too high
266
Poor scanned image quality
266
Check the display for error messages
266
The scanner glass may be dirty
266
Adjust the scan resolution
266
Check the quality of the original document
266
Check the document placement
267
Partial document or photo scans
267
Check the document placement
267
Check the paper size setting
267
Cannot scan from a computer
267
Check the display for error messages
267
Check the power
267
Check the cable connections
267
Solving fax problems
267
Caller ID is not shown
267
Cannot send or receive a fax
268
Check the display for error messages
268
Check the power
268
Check the printer connections
268
Check the telephone wall jack
268
Review this digital phone service checklist
268
Check for a dial tone
268
Temporarily disconnect other equipment
269
Check for jams
269
Temporarily disable Call Waiting
269
Voice Mail service may be interfering with the fax transmission
269
The printer memory may be full
269
Can send but not receive faxes
269
Check to see if the paper tray is empty
269
Check the ring count delay settings
269
The toner may be low
270
Can receive but not send faxes
270
The printer is not in Fax mode
270
The document is not loaded properly
270
Make sure the shortcut number is set up properly
270
Received fax has poor print quality
270
Re-send the document
270
The toner may be low
270
Make sure the fax transmission speed is not set too high
270
Solving option problems
271
Option does not operate correctly or quits after it is installed
271
Reset the printer
271
Check to see if the option is connected to the printer
271
Make sure the option is installed
271
Make sure the option is available in the printer driver
271
Make sure the option is selected
271
Paper tray problems
272
Make sure the paper is loaded correctly
272
Reset the printer
272
Make sure the paper tray is installed correctly
272
Solving 2,000-sheet drawer problems
272
The elevator tray is not working properly
272
The paper feed rollers do not turn to advance paper
272
The paper consistently jams in the drawer
272
Memory card
273
Flash memory card
273
Hard disk with adapter
273
Internal Solutions Port
273
Check the ISP connections
273
Check the cable
273
Make sure the network software is configured correctly
273
Internal print server
273
Check the print server connections
273
Make sure the network software is configured correctly
273
USB/parallel interface card
274
Solving paper feed problems
274
Paper frequently jams
274
Check the paper
274
Make sure there is not too much paper in the paper tray
274
Check the paper guides
274
The paper may have absorbed moisture due to high humidity
274
Paper jam message remains after jam is cleared
274
Check the paper path
274
Page that jammed does not reprint after you clear the jam
274
Turn on Jam Recovery
274
Solving print quality problems
275
Isolating print quality problems
275
Blank pages
275
Packing material may be on the toner cartridge
275
The toner may be low
276
Clipped images
276
Check the guides
276
Check the paper size setting
276
Ghost images
276
Check the paper type setting
276
Gray background
277
Check the Toner Darkness setting
277
Incorrect margins
277
Check the paper guides
277
Check the paper size setting
277
Paper curl
278
Check the paper type setting
278
The paper has absorbed moisture due to high humidity
278
Print irregularities
278
The paper may have absorbed moisture due to high humidity
278
Check the paper type setting
278
Check the paper
278
The toner may be low
279
The fuser may be worn or defective
279
Print is too dark
279
Check the darkness, brightness, and contrast settings
279
The paper has absorbed moisture due to high humidity
279
Check the paper
279
Check the paper type setting
279
The toner cartridge may be defective
279
Print is too light
280
Check the darkness, brightness, and contrast settings
280
The paper has absorbed moisture due to high humidity
280
Check the paper
280
Check the paper type setting
280
The toner is low
280
The toner cartridge may be defective
280
Repeating defects
281
Skewed print
281
Check the paper guides
281
Check the paper
281
Solid black or white streaks appear on transparencies or paper
281
Ensure that the fill pattern is correct
281
Check the paper type
282
Ensure that the toner is distributed evenly within the toner cartridge
282
The toner cartridge may be defective or low on toner
282
Streaked horizontal lines
282
The toner is smeared
282
The toner cartridge may be defective
282
The paper path may not be clear
282
There is toner in the paper path
283
Streaked vertical lines
283
The toner is smeared
283
The toner cartridge is defective
283
The paper path may not be clear
283
There is toner in the paper path
283
Toner fog or background shading appears on the page
283
The toner cartridge may be defective
283
The charge rolls may be defective
284
There is toner in the paper path
284
Toner rubs off
284
Check the paper type setting
284
Check the Paper Texture setting
284
Toner specks
285
The toner cartridge may be defective
285
There is toner in the paper path
285
Transparency print quality is poor
285
Check the transparencies
285
Check the paper type setting
285
Contacting customer support
285
Notices
287
Product information
287
Edition notice
287
GOVERNMENT END USERS
288
Trademarks
288
Federal Communications Commission (FCC) compliance information statement
289
Modular component notice
289
Noise emission levels
289
Temperature information
290
Waste from Electrical and Electronic Equipment (WEEE) directive
290
Product disposal
290
ENERGY STAR
290
Laser notice
291
Laser advisory label
291
Power consumption
291
Product power consumption
291
Power Saver
292
Off mode
292
Total energy usage
292
European Community (EC) directives conformity
292
Radio interference notice
293
CCC EMC notice
293
BSMI EMC notice
293
Regulatory notices for telecommunication terminal equipment
293
Notice to users of the US telephone network: FCC requirements
293
South Africa telecommunications notice
294
Notice to users of the Canadian telephone network
294
Notice to users of the New Zealand telephone network
295
Notice to Users in the European Union
296
Regulatory notices for wireless products
297
Exposure to radio frequency radiation
297
Notice to users in Brazil
297
Industry Canada (Canada)
297
Taiwan NCC RF notice statement
298
India emissions notice
298
Notice to users in the European Union
298
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
300
Patent acknowledgment
302
Index
304
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