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CARE AND CLEANING (cont.)
POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your
appliance if you minimize the number of times the door is opened.
NOTE: If the unit is unplugged, has lost power, or is turned off; you must wait 3 to 5 minutes before
restarting the unit. If you attempt to restart before this time delay, damage may occur and or the
appliance may not start.
VACATIONS
• Short vacations: Leave the appliance operating during vacations of less than 3 - 4 weeks.
• Long vacations: If the appliance will not be used for over one month, remove all items and unplug
the power cord. Clean and dry the interior thoroughly. To prevent odor and mold growth, leave the
door open slightly, blocking it open if necessary.
MOVING YOUR FREEZER
1. Remove all contents and store properly.
2. Securely tape down all loose items inside your appliance.
3. Turn the leveling screws up to the base to avoid damage.
4. Tape the door shut.
5. Be sure the freezer stays in the upright position during transportation. Protect the outside with a
blanket or similar item.
HELPFUL HINTS
1. Place the freezer in the coolest area of the room, away from heat producing appliances and out of
direct sunlight.
2. Let hot foods cool before putting into freezer. Foods that freeze too slowly may lose quality, or spoil.
3. Overloading the freezer causes the compressor to run longer, and uses more electricity.
4. Freezer storage baskets should not be lined with aluminum foil, wax paper, or paper toweling. Liners
interfere with cold air circulation, making the freezer less efficient.
5. Reduce door openings and extended searches, remove as many items as required at one time, and
close the door as soon as possible.
6. If there is a short power interruption keep door closed to help foods stay frozen. If the power will
be out for a longer period of time, check food before using. If food has thawed do not refreeze.
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You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
PROBLEM POSSIBLE CAUSE
Appliance does not operate.
Compressor turns on and off
frequently.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The freezer temperature control is set at "OFF".
Temperature inside the freezer
is too cold.
Temperature control is set too cold. Turn the control to a warmer
setting and allow several hours for the temperature to stabilize.
Popping or cracking sound
when compressor comes on.
Metal parts undergo expansion and contraction, as in hot
water pipes. This is normal. Sound will level off or disappear
as freezer continues to run.
Bubbling or gurgling sound,
like water boiling.
Refrigerant (used to cool freezer) is circulating throughout
the system. This is normal.
Vibrations. Check to assure that the freezer is level.
Floor is uneven or weak. Freezer rocks on the floor when it is
moved slightly. Be sure floor can adequately support freezer.
Level the freezer by putting wood or metal shims under part
of the freezer.
The freezer is touching the wall. Re-level the freezer and move
it away from the wall. See “Installation” instructions.
Moisture forms on inside
freezer walls.
Weather is hot and humid, which increases internal rate of
frost build-up. This is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently.
The door is not sealed properly.
Moisture forms on outside
of freezer.
Door is slightly open, causing cold air from inside the freezer
to meet warm moist air from outside.
The door will not close properly. The appliance is not level.
The gasket is dirty.
The storage basket is out of position.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer.
The door is open too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
The freezer has recently been disconnected for a period of time.
Four hours are required for the freezer to cool down completely.
TROUBLESHOOTING GUIDE
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