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21
Troubleshooting
Problem Solution
No USB power indicator light Verify port is powered USB 1.1 or 2.0.
No sound in headphones Turn up the VOLUME or MIC GAIN thumb slider.
Sound is distorted Turn down MIC GAIN.
Source sounds delayed Turn off software monitoring in the computer
software.
Headphones are not loud
enough
Windows: From Control Panel, choose Sound and
Audio Devices, select Audio tab, click Volume under
Sound playback and turn up Volume Control.
Mac: From System Preferences, Choose Sound,
Select Output tab and turn up Output volume.
Microphone input is too quiet
in headphones
Turn down MONITOR thumb slider
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