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10 — English
1-800-525-2579
TROUBLESHOOTING
CALL US FIRST
For any questions about operating or maintaining your product,
call the Ryobi Help Line!
Your product has been fully tested prior to shipment
to ensure your complete satisfaction.
PROBLEM POSSIBLE CAUSE SOLUTION
Line will not advance when
using the auto-feed head
Line is welded to itself.
Not enough line on spool.
Line is worn too short.
Line is tangled on spool.
Lubricate with silicone spray.
Replace the spool. Refer to Spool Replacement earlier
in this manual.
Pull line while pressing button. Refer to Advancing Line
and Advancing The Line Manually earlier in this manual.
Remove and replace the spool. Refer to Spool
Replacement earlier in this manual.
Grass wraps around boom
housing and string head
Cutting tall grass at ground
level.
Cut tall grass from the top down to prevent wrapping.
Motor fails to start when switch
trigger is depressed
Battery is not secure.
Battery is not charged.
Shaft not connected
completely.
To secure the battery pack, make sure the latches on
the battery pack are snapped into place.
Charge the battery pack according to the instructions
included with your model.
Make sure lower end is fully seated in the upper end
and screws are tightened securely.
This product has a Three-year Limited Warranty for personal,
family, or household use (30 days for business or commercial use).
For warranty details, visit www.ryobitools.com
or call (toll free) 1-800-525-2579.
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