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en Troubleshooting
22
Troubleshooting
15 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
▶ Carry out the appliance self-test.
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
HomeConnect is not
working properly.
Different causes are possible.
▶ Go to www.home-connect.com.
The warning tone
sounds.
The door alarm is
switched on.
The appliance door is open.
▶ Close the appliance door.
A warning tone
sounds and the tem-
perature display
flashes.
The temperature
alarm is switched on.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The exterior ventilation grilles are blocked.
▶ Remove any obstructions from in front of the exter-
ior ventilation grilles.
Larger quantities of fresh food have been put in.
▶ Do not exceed the max. freezing capacity.
→"Freezing capacity", Page18
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