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Before You Call
CONCERN
Vibrating or
rattling noise.
POTENTIAL CAUSE COMMON SOLUTION
*Appliance is not level. It
rocks on the floor when
it is moved slightly.
*Floor is uneven or
weak. Appliance rocks
on floor when it is
moved slightly.
Appliance is touching
the wall.
*Level the unit. Refer to "Leveling" in the First
Steps Section.
*Ensure floor can adequately support appliance.
Level the appliance by putting wood or metal
shims under part of the appliance.
*Re-level the appliance or move appliance
slightly. Refer to "Leveling" in First Steps.
WATER/MOISTURE/FROST INSIDE APPLIANCE
*This is normal.*Weather is hot and
humid, which increases
internal rate of frost
build-up.
Door may not be
seating properly.
Door is kept open too
long, or is opened
too frequently.
Moisture forms on
inside walls.
*See "DOOR PROBLEMS" in Before You Call.
*Open the door less often.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms on * Door may not be *See "DOOR PROBLEMS" in Before You Call.
outside of walls, seating properly,
causing the cold air
from inside the freezer
to meet warm moist air
from outside.
ODOR IN APPLIANCE
Odor in appliance *Interior needs to *Clean interior with sponge, warm water, and
be cleaned, baking soda. Replace air filter.
Foods with strong odors * Cover the food tightly.
are in the appliance.
DOOR PROBLEMS
Door will not close.
LIGHT IS NOT ON
Appliance is not level. It
rocks on the floor when
it is moved slightly.
Floor is uneven or
weak. Appliance rocks
on floor when it is
moved slightly.
This condition can force the cabinet out
of square and misatign the door. Refer to
"Leveling" in F_rst Steps.
*Ensure floor can adequately support freezer.
Level the floor by using wood or metal shims
under the appliance or brace floor supporting
the appliance.
Light is not on. The light is burned out
or LED light
is damaged.
No electric
current is reaching
the appliance.
Control system
has disabled lights
because one or both
doors were left open
too tong.
Control is in Sabbath
mode (Sb is displayed
on control).
*Follow directions in "Interior Light" in the
Optional Features section.
*See "Appliance does not run" in Before You Call.
Close and reopen door(s) to enable lights.
*Depress MODE key and CONTROL LOCI<
key for 3 seconds.
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