Instruction Manual
Washlet Integrated Toilet
■
Thank you for your recent purchase of the product.
Please read the enclosed information to ensure the safe use of your product.
■
Be sure to read this Instruction Manual before using your product and keep it in a
safe place for future reference.
G400 SN920M
(MS920CEMFG)
Top unit
SN
Bowl Unit
CT
Combination model number MS
■
Part number system
Product name,
Part No.
2
What functions are available on your model?
Washlet Integrated
Toilet G400
Ref.
Page
SN920M
Basic Functions
Cleansing
Rear cleansing
●
16,17
Rear soft cleansing
Front cleansing
Changing the washing method
Wand position adjustment
●
Water pressure adjustment
Oscillating cleansing
Pulsating cleansing
Personal setting lock
Drying
Warm air drying
●
Changing the temperature
Temperature adjustment
●
22, 23
Sanitary
Functions
Removing odors
Deodorizer
●
20, 21
Bowl pre-cleaning
Pre-mist
●
Convenient
Functions
Flushing
Remote control bowl unit cleaning
●
16
Auto bowl unit cleaning 20, 21
Opening and closing
Opening and closing the toilet
seat with remote control
●
16
Auto open / close (lid) 20, 21
Heating the toilet seat
Heated seat
●
-
Saving energy
Auto energy saver
●
24, 25
Timer energy saver
Maintenance
Removable toilet lid
●
30
Wand cleaning 32
Product name (Model)
Part No.
Functions
As you sit
As you stand up
Removing odors inside
the bowl unit.
Deodorizer
A mist is sprayed inside the
bowl unit to make it more
diffi cult for dirt to adhere.
Pre-mist
3
Safety Precautions .................... 4
Operational Precautions .......... 11
Parts Names ............................ 12
Preparation .............................. 14
Changing Settings ................... 36
What to Do?............................. 50
●
If the water does not fl ow due
to a power failure.................. 50
●
If the water does not fl ow due to
a water service interruption
.... 50
●
If you cannot operate with the
remote control ...................... 51
●
Long Periods of Disuse ........ 52
Troubleshooting ....................... 54
Specifi cations .......................... 61
Warranty .................................. 62
Basic Operations ..................... 16
Automatic Functions ................ 20
DEODORIZER, PRE-MIST,AUTO FLUSH,
AUTO OPEN/CLOSE
Temperature Adjustment.......... 22
Energy Saver Feature ............. 24
Power Plug .............................. 28
Top unit .................................... 29
Bowl Unit ................................. 29
Gap between the Top unit
and the Toilet Lid ..................... 30
Deodorizing Filter .................... 31
Wand ....................................... 32
Wand cleaning
Water Filter Drain Valve ........... 33
Water Filter (Bowl Unit) ........... 34
A mist is automatically sprayed
inside the bowl unit to make it
more diffi cult for dirt to adhere.
Table of Contents
The self-cleaning functions operate
automatically.
(See pages 20 for details.)
ReferenceMaintenanceOperation
Introduction
4
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING
Symbols and Meanings
WARNING
May result in death or serious injury.
CAUTION
May result in injury or property damage.
The following symbols are used to indicate important safety instructions for the use of the product.
Symbol Meaning
This symbol indicates a prohibited use of the product.
This symbol is used to indicate a required step in the use of this product.
This product is classifi ed as Class 1 Equipment and must be grounded.
Install this equipment where the electrical outlet is accessible.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Use the new hose set included with this equipment. Do not reuse an old hose set.
WARNING
Do not plug or unplug the power plug with wet hands.
Doing so may cause electrical shock.
Do not get any water or cleaning solution on the top unit or power plug.
Doing so may cause fi re, electrical shock, heat or short circuit.
Doing so may cause the product to crack resulting in injury or water damage.
Never disassemble, repair or alter.
Doing so may cause fi re, electrical shock, heat or short circuit.
Do not install the product on moving vehicles such as wheeled vehicles or
boats.
Doing so may cause fi re, electric shock, short circuit or malfunction.
The toilet seat, toilet lid, top unit or other parts may come loose and fall off, resulting in injury.
Safety Precautions
5
WARNING
Do not use the Washlet if a malfunction occurs.
Always unplug the plug from the outlet.
Close the water shutoff valve to stop water supply.
Possible malfunctions:
Water is leaking from a pipe or the top unit.
The product is cracked or broken.
The product makes a strange noise or emits a strange odor.
The product emits smoke.
The product is abnormally hot.
The bowl unit is clogged.
The toilet seat cushion is out of place.
Continued use after malfunction could cause a fi re, electric shock, heat, short circuit, injury or
water damage.
Only use tap water or potable well water (underground water).
Do not use seawater.
Doing so may cause irritation to the skin and malfunction.
Do not touch the power plug during thunderstorms.
Doing so may cause electrical shock.
Do not allow the water supply hose to touch the power plug or outlet.
Doing so may cause condensation resulting in a fi re, electrical shock, heat or a short.
Do not do anything that may damage the power cord, power plug.
Do not strike, yank, twist, excessively bend, damage, alter, or heat the power cords. Also, do not
place anything heavy on, bind or pinch the power cords.
Using a damaged power cord may result in a fi re, electrical shock, heat or short.
Do not use a loose or faulty electrical outlet.
Doing so may cause fi re or short circuit.
Do no use any outlet or wiring equipment beyond its specifi ed rating.
Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re
due to heat.
Do not use any power supply other than the one specifi ed.
AC 120V, 60Hz
Doing so may cause fi re or excessive heat.
Do not stick a fi nger or anything else into the warm air outlet.
Do not place anything on the warm air outlet or drape clothes over it.
Doing so may cause burns, electrical shock or malfunction.
Keep cigarettes and other open fl ames away from the product.
Failure to do so may cause fi re.
Introduction
6
WARNING
Beware of irritation or burn
Improper use of the toilet seat may cause irritation or burn.
When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to
"OFF".
When any of the following persons use a heated seat or warm air drying, someone should switch
the toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low".
Young children, the aged and other users unable to set the temperature appropriately
themselves.
The ill, physically disabled and others who do not have freedom of movement.
Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have
been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.
This is an electrical product. Do not install it anywhere water is likely to
get on the product or anywhere with humidity high enough that water is
likely to form on the surface of this product. When using the product in a
bathroom, install a fan or ventilation port and ensure good air fl ow through
the bathroom.
Failure to do so may cause fi re or electrical shock.
Always connect the Washlet to the cold water supply.
Connecting to hot water supply may result in burns and equipment damage.
Make sure that a properly grounded (3 prong) outlet has been installed.
Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or
short circuit.
Insert the power plug securely into the outlet.
Failure to do so may cause fi re, heat or short circuit.
To unplug, hold the power plug, not the power cord.
Do not unplug by pulling the power cord.
Pulling on the power cord may cause damage and result in fi re or heat.
If the electric cord is damaged, avoid danger by having the manufacturer’s
repair department or equivalent specialist replace it.
Always disconnect the power plug from the outlet before cleaning,
maintenance or inspection.
Failure to do so may cause electrical shock or malfunction.
Periodically remove dust and dirt from the power plug and make sure it is
securely plugged into the wall outlet.
Failure to do so may cause fi re, heat or short circuit.
Pull the plug out from the outlet and wipe clean with a dry cloth.
Safety Precautions (Continued)
7
WARNING
Preliminary studies in females suggest that overuse of continuous spraying
can increase the possibility of vaginal mucosa drying and potential
reduction in desirable microbial organisms.
Although these studies have not been validated, please consult your healthcare
provider for concerns regarding whether these circumstances may apply to you.
More importantly, if you are an individual suffering from any immune
defi ciency as a result of disease, chemotherapy, or other medical condition
compromising the immune system you should consult your healthcare
provider before use of this product.
CAUTION
Do not use the product if the top unit is unstable.
Doing so may cause the top unit to come loose and fall, resulting in injury.
If the product is damaged, do not touch the damaged section.
Doing so may cause electrical shock or injury. Replace it immediately.
Do not apply strong force, mechanical shock, step on or stand on the toilet
seat, toilet lid or top unit. Also do not place any heavy object on the toilet
seat, toilet lid or top unit.
Doing so may cause cracking or cause the top unit to come loose and fall, resulting in injury.
Doing so may damage the product and cause injury or water damage.
Do not lift up this product by the toilet seat or lid.
Do not raise the toilet seat or lid while objects are resting on top of the toilet.
Doing so may cause the top unit to come loose and fall, resulting in injury.
When cleaning or maintaining the plastic parts (top unit etc.) or the water supply
hose, use a kitchen cleaner diluted with water. Do not use any of the following.
Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing pads.
These items may damage or crack the plastic and cause injury or malfunction.
These items could damage the water supply hose and cause a water leak.
To prevent a sudden water leak, do not remove the water fi lter drain valve
when the shutoff valve is open.
Doing so will cause water to spurt out.
(Refer to Page 33 for instructions on cleaning the water fi lter drain valve.)
Do not fold or crush the water supply hose; do not damage by cutting with a
sharp object.
Doing so may cause water leaks.
Introduction
8
Safety Precautions (Continued)
CAUTION
Do not pour hot water into the toilet.
Doing so may result in damage to the toilet, injury or water damage.
Do not fl ush anything other than bodily waste and toilet paper. Also, do not
fl ush too much toilet paper.
Doing so may clog the toilet, causing waste water overfl ow and water damage.
If a water leak should occur, always close the shutoff valve.
When the ambient temperature is likely to drop to 0°C (32°F) or lower,
prevent damage to the pipes and hoses due to freezing.
Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak.
Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
When not using the Washlet over an extended period of time, drain the water
out of the top unit and the water supply hose after closing the water shutoff
valve, and pull the power plug from the outlet.
When using the product again, allow the product to refi ll with water fi rst.
Otherwise, the water in the tank might become contaminated and cause skin infl ammation or
other problems.
(Refer to Page 53 for instructions on replenishing the water.)
Leaving the power on may cause fi re or heat.
When installing the water fi lter drain valve, make sure that it is securely
tightened in its proper position.
Failure to securely tighten it may cause a water leak.
If the bowl unit is clogged, disconnect the power plug and remove the clog.
If the auto fl ush were allowed to function, it would make the wastewater in the bowl unit overfl ow
and may result in water damage.
Use commercially available tools that are made for unclogging the bowl unit to remove the clogging.
Always fl ush, even after just urinating.
Failure to do so may cause inadequate fl ushing or clogging of the bowl unit, resulting in waste
water overfl ow and water damage.
Wipe condensation on the bowl unit, tank, water supply pipe and shutoff
valve with a dry cloth.
Condensation may cause staining and corrosion of the fl oor.
Ventilate the restroom to prevent condensation.
Wipe any urine, condensation, cleaner, water, etc. that has gotten on the
fl oor with a well-wrung mop or cloth.
Failure to do so may cause staining and corrosion of the fl oor.
9
DANGER
To reduce the risk of electrocution:
1. Do not use while bathing.
2. Do not place or store the product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for the product when it has fallen into water. Unplug it immediately.
WARNING
To reduce the risk of burns, electrocution, fi re or injury to persons:
1. Close supervision is necessary when this product is used by, on, or near children or
invalids.
2. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, is not working properly, has
been dropped or damaged, or has been dropped in water. Return the product to a service
center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings on the product or place it on a soft surface, such as a bed
or couch, where the air openings may be blocked. Keep the air openings free of lint, hair,
and other similar items.
6. Never use while sleepy or drowsy.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or
where oxygen is being administered.
9. Connect this product to a properly grounded outlet only.
See "Grounding Instructions" in Page 10.
10. The tank should be fi lled with water only.
Servicing should be performed by an authorized service representative.
This product is for household use.
Introduction
10
Grounding Instructions
This product should be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electrical
current.
The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric
shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding
wire to either fl at-head terminal.
Check with a qualifi ed electrician or serviceman if the grounding wire instructions
are not completely understood, or if in doubt as to whether the product is properly
grounded.
This product is factory equipped with a specifi c electric cord and plug to permit
connection to a proper electric circuit. Make sure that the product is connected to an
outlet having the same confi guration as the plug.
No adapter should be used with this product. Do not modify the plug provided - if it
will not fi t in the outlet, have the proper outlet installed by a qualifi ed electrician.
If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualifi ed service personnel.
If it is necessary to use an extension cord, use only a three wire extension cord that
has a three blade grounding plug, and a three-slot receptacle outlet that will accept
the plug on the product.
Replace or repair a damaged cord.
Grounding pin
SAVE THESE INSTRUTIONS
Safety Precautions (Continued)
11
Operational Precautions
■
For prevention of damage
●
Wipe plastic areas such as the
top unit and remote control with
a soft cloth tightly wrung out
with water.
Dry cloth or tissue
●
Do not lean against the toilet lid.
■
Problem Prevention
●
Disconnect the power plug if there is a risk of lightning.
●
A toilet seat cover or a toilet lid cover cannot be used.
(The body sensors or seat switch may not function properly.)
Covers
●
Do not urinate on the top unit, toilet seat or wand.
(Doing so may cause a failure or discoloration.)
●
Do not apply strong forces to the control panel of the
remote control.
●
When using a toilet cleaner to clean the toilet, wash it off
within 3 minutes and leave the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the bowl unit.
(If vapor from a toilet cleaner enters the top unit, it may
cause a malfunction.)
●
Do not use the product with the toilet lid removed.
●
Do not expose to direct sunlight.
(Doing so may cause changes in color, irregular heated
seat temperature, remote control malfunction or Washlet
malfunction due to the change in temperature.)
●
Use radios, etc. away from the Washlet.
(The Washlet could cause interference with the radio
signal.)
●
If you use a booster seat for infants or a soft highchair,
remove it after use.
(Keeping it installed may prevent some of the functions
from being used.)
●
Do not apply force to the remote control.
(May cause malfunction.)
To prevent the remote control from being dropped, set it
in the hanger when you are not using it. Be careful not to
expose it to water.
●
Do not place anything on the toilet seat and lid, and do
not press them with hands.
Failure to do so may turn on the seat switch, causing
the fl oor to get wet if buttons on the remote control are
touched and warm water comes out from the wand.
(The seat switch may turn on if force is applied to the
toilet seat or lid.)
■
For prevention of malfunctions
●
Do not block the body sensor or the remote control
transmitter or receiver.
< About the body sensors >
Two types of body sensors are used.
●
Body sensor A detects changes in heat.
Detection may be diffi cult when the room temperature
exceeds 30°C (86°F), such as in the summertime.
When sunlight is directly on the sensor area or a
heater is used in the bathroom, the sensor may
detect incorrectly due to the heat, resulting in the
automatic operation of functions such as auto lid
opening and closing.
When the bathroom door is open, the sensor may
detect people who pass to the front or side of the toilet.
●
Body sensor B detects when someone stands in front
of the bowl unit.
Body sensor B emits an infrared beam as shown in
the fi gure. When someone moves into the line of this
infrared beam, the sensor detects the person.
*
Detection by the sensor may be diffi cult when the
toilet is used by someone small, such as a child.
Body sensor A
(Detects changes in heat)
Body sensor B (Detects a person
standing in front of the bowl unit.)
< About the seat switch >
●
When you sit on the toilet seat, the seat switch turns
ON, enabling you to use various features.
(A click sound is heard when the seat switch is ACTIVATED.)
Seat switch (Built-in)
Gap
Switch
ON
The toilet seat
lowers.
●
Sit back on the toilet seat.
The seat switch will not turn on unless you sit on the
seat properly.
Note
When a child uses the Washlet, the seat switch
may not be ACTIVATED by their light body weight.
Since the toilet seat is designed to move up
and down, a clearance is provided between the
toilet seat cushion and the bowl unit.
Introduction
12
Parts Names
Toilet lid cushion
Body sensor A
(Page 11)
Power plug
Wand cover
Wand
Toilet lid
Product name, part no., etc.
Seat switch
(Built-in)
Warm air outlet
cover
Shutoff
valve
(Page 15)
Water supply hose
Bowl unit
(Page 29)
Heated seat
Water fi lter
(Internal parts of the shutoff valve)
(Page 34)
Power cord
Main display
Right rear of top unit
Toilet seat
cushions
13
Remote control receiver
POWER LED
SEAT LED
ENERGY SAVER
LED
WATER LED
FLUSH Button
Right side of top unit
Deodorizer outlet
Deodorizing fi lter
(Page 31)
Manual fl ush pull cord
(For fl ushing in case of
power outage)
(Page 50)
Left side of top unit
Body sensor B (Page 11)
Cover
Water drain plug
(Page 53)
Water fi lter drain valve (Page 33)
Introduction
14
Preparation
Using the Product for the First Time
If the remote control is secured
(for anti theft)
1
Remove the screw from the
remote control fi xture.
Phillips screwdriver
Screw
Hanger
Wall
Remote control
(View from side)
2
Remove the remote control
from the hanger.
■
To secure the remote control again
Tighten the screw.
(Overtightening may cause damage to parts
such as the hanger)
1. Insert the battery
1
Remove the remote control
from the hanger.
Hanger
Remote control
2
Open the battery cover and
insert two AA batteries.
Battery cover
Close
Open
●
When batteries are properly inserted,
temperature levels appear on the display of
the remote control (back side).
●
The display goes out when no button on the
remote control is pressed for 5 minutes or more.
3
Mount the remote control in
the hanger.
■
About the batteries
●
Use dry cell, alkaline batteries.
Follow the instructions below to prevent the
batteries from rupturing or leaking fl uid.
When replacing the batteries, use new batteries of
the same brand.
If you will not be using the remote control for a long
time, remove the batteries.
Do not use rechargeable batteries.
15
2. Turn on the power
1
Insert the power plug.
The wand extends and then retracts.
2
Check that the POWER LED
on the main display is lit up.
Lit
3. Open the shutoff valve
1
Fully open the shutoff valve.
Opening/closing tool
(accessory) or
fl at-head screwdriver.
Introduction
Personal Setting
Stopping
Cleansing
Drying
[STOP]
Stops the operation.
[REAR]
Cleanses your rear.
*
The mode changes between [SOFT] (Flickering) and
[REAR] (Lit) each time the button is pressed.
[SOFT]
Washes your rear with mild water pressure.
[DRYER]
Dries your rear.
[FRONT]
Serves as a bidet for ladies.
[USER1] / [USER2]
You can store your preferred wand position, water pressure and water temperature a setting.
● To store a setting
While cleansing is in progress, set your preferred wand position, water pressure, and warm water
temperature, and then press and hold [USER 1] or [USER 2] for 2 seconds or longer.
● To use
Press [USER 1] or [USER 2], and then press the button for the cleansing you want to use.
*The wand position and water pressure lamps will light up for about 10 seconds in their set
positions, and the water temperature display switches.
Press a button on the remote control; a beep sounds when the top unit receives the signal.
Opening and closing
[SEAT OPEN/CLOSE]
Opens and closes the toilet seat.
[FULL FLUSH]
Performs a full flush.
Up to 10 m (33 ft) of toilet paper (single)
[LIGHT FLUSH]
Performs a light flush.
Up to 3 m (10 ft) of toilet paper (single)
Flushing
16
Basic Operations
● Functions that operate when a button is pressed during "REAR", "SOFT" or "FRONT" cleansing.
[OSCILLATING]
●The wand moves back and forth to
wash your rear thoroughly.
●
The setting changes between "ON" and
"OFF" each time the button is pressed.
[POSITION]
●The wand position can be adjusted to
the front or rear.
("▲": Moves to the front, "▼": Moves to
the rear)
●
Sitting back on the toilet seat makes it easier to adjust the
wand position and to reduce splashing.
Note
[PULSATING]
●Washes with the water pressure
pulsating between soft and strong.
●
The setting changes between "ON" and
"OFF" each time the button is pressed.
[PRESSURE]
●The water pressure strength can be
adjusted for cleansing functions such
as REAR.("-": Softer, "+": Stronger)
17
For your information
●
Water may sometimes come out from around the wand when it
expands in the warm water tank, but this is normal.
●
As the warm water tank of hot-water system is used, the temperature
of warm water may become lower if it is continuously consumed.
Operation
WATER
TEMPERATURE
SETTING
SEAT
DRYER
DIRECTIONAL
[ENTER]
[MENU]
[TEMP]
Adjust temperatures (Page 22)
Remote controller
display
Select keys
:Select an item
:Select a setting
SETTING LOCK
You can lock the settings so that you
do not mistakenly operate the rear
buttons while using the remote control.
How to Set (Page 48)
Display screen during setting lock
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
18
Basic Operations
About the Menu Screen
This section is an overview of the settings that can be confi gured with the remote control.
See the corresponding pages for the detailed descriptions.
1
Press
The display screen
changes.
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 1/4
PUSH【ENTER】
SELECT
2
Set the item from the display screen.
When you move
the
buttons (Up/Down),
the frame of the item
moves.
When you move
the
buttons (Right/Left),
you can select “Setting”.
When you press
the
button,
the item is entered.
Press [MENU] to display the menu
screen.
Remote control back side
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 1/4
PUSH【ENTER】
SELECT
1. AUTO FLUSH
2. AUTO FLUSH
WAITING TIME
AUTO FLUSH
1/2
10SEC
ON
CLEANING 1/2
1. PRE-MIST
ON
2. DEODORIZER
ON
1. AUTO
OPEN/CLOSE
2. AUTO CLOSE
WAITING TIME
AUTO
OPEN/CLOSE
1/4
90SEC
ON
4. SEAT/LID
3. AUTO OPEN
WAITING TIME
15SEC
LID
1. AUTO FLUSH
2. AUTO
OPEN/CLOSE
3. CLEANING
AUTO
FUNCTIONS
1/3
1. AUTO ENERGY
SAVER
2. TIMER SAVER
OFF
OFF
ENERGY
SAVER
1/2
WAND
CLEANING
MODE ON/OFF
CLEANING
1/1
19
You can set as desired
If you want to return to the previous item, press the button.
Level 1 Level 2 Level 3
Menu Screen
1. BEEP
3. SETTING
LOCK
OTHER
SETTINGS
1/4
OFF
ON
4. PERSONAL
SETTING
LOCK
ON
2. ANTI
FREEZING
OFF
*
PUSH【ENTER】
SELECT
The next step is shown at the bottom
of the display screen.
*The display appears but, anti freezing
feature is not available on this product.
Number of items
on display
Operation
20
Automatic Functions
Cleaning Features, Convenience Features
As you approach
As you sit
As you stand up*
Removing odors inside
the bowl unit
DEODORIZER
Starts the deodorizer
Deodorizer stops
➝
It stops after about 2 minutes
A mist is sprayed inside the
bowl unit to make it more
diffi cult for dirt to adhere
PRE-MIST
A mist is sprayed inside
the bowl unit
Flush automatically
AUTO FLUSH
When using the toilet seat
The toilet
fl ushes
(After about
10 seconds)
When standing and using
Opening the toilet lid
automatically
AUTO OPEN/
CLOSE
When using the toilet seat
Toilet lid
opens
Toilet lid
closes
(After about
90 seconds)
When standing and using
Toilet lid
opens
Open the toilet seat with the remote control.
* To sanitize the bowl unit every time it is used, water remaining in the wand is drained after you stand up from the toilet seat.
21
As you move away
Note
Changing
settings
"DEODORIZER"
ON/OFF
(Page 44)
The pre-mist will not spray for about
90 seconds after you stand up from
the toilet seat.
"PRE-MIST" ON/OFF
(Page 44)
Auto fl ush is not available in the following cases.
(Flush with the remote control.)
➝
60 seconds after the toilet is fl ushed.
When a person sits on the toilet seat (or when
a male user stands in front of the bowl unit for
urinating) for about 6 seconds or less.
The fl ushing varies depending on how
long you sit on the toilet seat.
Around 6 to 30 seconds: "LIGHT FLUSH"
Around 30 seconds or more: "FULL FLUSH"
When the tank is being replenished
and an LED is fl ickering on the main
display, you cannot fl ush the toilet
(even with the remote control).
"AUTO FLUSH" ON/OFF
AUTO FLUSH
WAITING TIME
(5 SEC, 10 SEC, or 15 SEC)
(Page 38)
The toilet fl ushes
(Performs a "LIGHT FLUSH"
about 3 seconds after the
user has moved about 30 cm
(about 0.98 ft) away from the
bowl unit.)
Detection by the body sensor may be
diffi cult when the room temperature
exceeds 30°C (86°F).
(Open and close manually.)
When the toilet lid is closed by hand,
it cannot open automatically for about
15 seconds.
(Open and close manually.)
When you do not sit on the toilet
seat, or when you sit on it or stand in
front of the bowl unit briefl y, it takes
about 5 minutes before the lid closes
automatically.
"AUTO OPEN/CLOSE"
ON/OFF
AUTO CLOSE
WAITING TIME
(25 SEC or 90 SEC)
AUTO OPEN
WAITING TIME
(15 SEC, 30 SEC or 90 SEC)
Automatically opening
the toilet lid or both the
toilet seat and toilet lid
(Page 40)
The toilet lid and toilet
seat close
(About 90 seconds after
moving away from the bowl
unit by about 30 cm (about
0.98 ft) or more.)
Operation
22
Temperature Adjustment
Warm Water / Toilet Seat / Drying
You can adjust the temperature levels or turn the settings to "OFF".
1
Press [TEMP].
WATER
TEMPERATURE
SETTING
SEAT
DRYER
2
Use to select the
item you want to set.
WATER
SEAT
DRYER
TEMPERATURE
SETTING
WATER
SEAT
DRYER
TEMPERATURE
SETTING
WATER
SEAT
DRYER
TEMPERATURE
SETTING
:Select an item
:Select a setting
Remote controller
display
[TEMP]
Select keys
23
Warm water
temperature
OFF Low High
Press
until "OFF"
appears.
Toilet seat
temperature
OFF Low High
Press
until "OFF"
appears.
Drying air
temperature
Low High
●
If adjusting the temperature does not warm up the toilet seat ➞ Is "ENERGY SAVER" set to "ON"? (Page 24)
3
Use to select the
temperature level.
<Settings complete>
WATER
SEAT
DRYER
TEMPERATURE
SETTING
When "OFF" is set, the SEAT LED will go off.
When "OFF" is set, the WATER LED will go off.
Operation
24
Energy Saver Feature
Type
"AUTO ENERGY SAVER" or "TIMER ENERGY SAVER" can be selected.
To save energy, the temperature of the toilet seat becomes low (or "OFF").
When the energy saver feature is "OFF", the temperature is kept at the same level.
●
"AUTO ENERGY SAVER" takes about 10 days to detect time periods in which the toilet seat is never or infrequently used.
●
Even if the ENERGY SAVER is being activated (with the toilet seat heater set to "Low" or "OFF," or with the warm
water heater set to "OFF"), the toilet seat will be temporarily heated when you sit on it.
(To reach the setting temperature, the toilet seat takes about 15 minutes and the warm water about 10 minutes,
respectively.)
Type Situation
When energy saver is set
Main Display
AUTO ENERGY
SAVER
You want the Washlet
to save energy
automatically.
The Washlet detects time periods
with infrequent use and lowers
the toilet seat temperature
automatically.
Lit
(Green)
TIMER ENERGY
SAVER
You want to save
energy only for the
preset duration of time.
(3H/6H/9H)
Once the time is set, the toilet seat
heater and warm water heater will
be turned off automatically every
day at that same time.
When energy saver is not set
OFF
AUTO ENERGY
SAVER
+
TIMER ENERGY
SAVER
You want to save a lot
of energy with auto
energy saver and timer
energy saver.
When both timer energy saver
and auto energy saver are set,
auto energy saver operates when
timer energy saver is not operating.
25
To set energy saver Page 26
.
27
*1 The temperature set on Page 22.
*2 The time period when the toilet seat heater is set to a "Low". The warm water heater is "Set temperature".
*3 The time period when the toilet seat heater and warm water heater are "OFF".
When energy saver is in operation
068 5 90
Toilet seat
heater
Warm water
heater
Lit
Lit
(Orange)
OFF
Low
Set
temperature
*1
Set temperature
*1
Low
temperature
*2
Low
temperature
*2
Lit
(Green)
OFF
OFF
OFF
Set
temperature
*1
Set
temperature
*1
OFF
*3
●
During auto energy
saver:
Same LED indication
as auto energy saver
(see above)
●
During timer energy
saver:
Same LED indication
as timer energy
saver
(see above)
Low
OFF
Set
temperature
*1
OFF
Set
temperature
*1
Set
temperature
*1
Low
temperature
*2
Low
temperature
*2
OFF
*3
Operation
Example: Used infrequently from 9 pm to 6 am
Example: Set from 8 am to 5 pm
AM
PM
Example: When timer energy saver and auto energy saver are used together
26
Energy Saver Feature
How to set
1
Press [MENU].
2
Use
to select
"ENERGY SAVER" and then
press [ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
MENU 2/4
[ENTER]
[MENU]
Select keys
:Select an item
:Select a setting
Remote controller
display
Lit
(Green)
When energy saver is set, the ENERGY SAVER LED (green)
lights up.
AUTO ENERGY
SAVER
TIMER ENERGY
SAVER
TURNING OFF
ENERGY SAVER
Set the timer energy saver at the time you want to start it.
27
3
Use to select
"AUTO ENERGY
SAVER".
1. AUTO ENERGY
SAVER
OFF
ENERGY
SAVER
1/2
4
Use to select
"ON/OFF" and then
press [ENTER].
1. AUTO ENERGY
SAVER
ON
ENERGY
SAVER
1/2
AUTO
ENERGY
SAVER
ON
(To return
➝
)
3
Use to select
"TIMER SAVER".
1. AUTO ENERGY
SAVER
2. TIMER SAVER
ON
OFF
ENERGY
SAVER
2/2
4
Use to select
"3H / 6H / 9H /
OFF" and then
press [ENTER].
1. AUTO ENERGY
SAVER
2. TIMER SAVER
ON
6H
ENERGY
SAVER
2/2
TIMER SAVER
ON
6H
(To return
➝
)
To change the timer energy saver time Set the timer energy saver again at the time you want to start it.
Select "OFF" in step
4
in each procedure above.
Operation
28
Maintenance
WARNING
Always disconnect the power plug from
the outlet before cleaning, maintenance
or inspection. (see left)
(Failure to do so may cause electric shock
or malfunction, resulting in a breakdown.)
*Except when using "Wand cleaning".
*After the power plug is inserted, the toilet lid does not open
automatically for about 10 to 60 seconds. (Because it is
preparing for operation.) Open and close manually.
Do not use a dry cloth
or toilet paper on plastic
parts.
(May cause damage.)
Power plug (Approximately once a month)
Dry cloth Wet cloth
1
Disconnect the power plug
and wipe it with a dry cloth.
2
Insert the power plug.
The POWER LED lights up.
WARNING
●
Periodically remove dust from
the blades and other parts of the
power plug.
Disconnect the plug and wipe it
with a dry cloth.
●
Fully insert the power plug.
●
When disconnecting, hold the
main body of the power plug.
Pulling the cord may damage the
plug or cord.
*For safety, disconnect
the power plug before
cleaning or maintenance.
Top unit
Power plug
Bowl unit
29
Top unit (Approximately daily)
Soft cloth
soaked in water
•
Toilet paper
•
Dry cloth
•
Nylon scrubbing pads
(May cause damage.)
1
Unplug the power plug.
2
Wipe with a soft cloth that
has been soaked in water
and wrung-out thoroughly.
■
For heavy dirt
Wipe with a soft cloth soaked in diluted,
neutral kitchen detergent, and then wipe
with a soft cloth soaked in water.
•
Neutral kitchen
detergent
•
Paint thinner
•
Benzene
•
Powdered cleanser
3
Insert the power plug.
The POWER LED lights up.
Attention!
●
The Washlet is an electric appliance.
Be careful not to let water seep inside or leave detergent
in the gap between the top unit and bowl unit.
(May damage plastic parts or cause a malfunction.)
●
When using a toilet cleaner to clean the
toilet, wash it off within 3 minutes and leave
the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the bowl
unit. (If vapor from a toilet cleaner enters the
top unit, it may cause a malfunction.)
●
Do not push or pull the covers around the
wand with undue force.
(May cause damage or malfunction.)
●
Wipe the back surface of the toilet seat and
the toilet seat cushions with a soft cloth
tightly wrung out with water.
(Otherwise adhesion of dirt may result in discoloration.)
2
Bowl Unit (Approximately daily)
•
Toilet brush
•
Neutral toilet
detergent
•
Strongly acidic cleaners or strong
alkaline cleaners
•
Cleaners containing abrasive compounds
•
Fluoride-based detergent
(containing hydrogen fl uoride or
ammonium fl uoride)
•
Wire brush
•
Abrasive nylon scrubbing brush
1
Unplug the power plug.
2
Clean with a toilet brush or a
similar tool.
■
If the bowl unit is clogged
Using plunger or similar, provide 10 cm
(0.33 ft) or more clearance between the top
of the bowl unit and the water surface.
Use commercially available tools that are
made for unclogging the bowl unit.
(May cause overfl ow of dirty water and water
damage.)
Vinyl sheet,
etc.
Keep 10 cm
(0.33 ft) or more
■
If the fl oor is dirty
Clean it with a well wrung cloth. (Not cleaning
the fl oor may cause stains or corrosion.)
Sitting is recommended to reduce splashing
caused by standing and urinating.
3
Insert the power plug.
The POWER LED lights up.
Attention!
●
Do not use any water repellant, stain-proofi ng
cleaner, surface coating agent, or on-tank/in-
tank toilet cleaner.
These products would not damage the porcelain surface,
but they may cover the porcelain surface and reduce the
effect of the built-in stain prevention technology.
Maintenance
30
Maintenance
Gap between the Top unit and the Toilet Lid (Approximately once a month)
The toilet lid can be removed for thorough
cleaning.
Soft cloth soaked in water Toilet paper, etc.
(May cause damage.)
1
Unplug the power plug.
Removing and Reinstalling
E
D
Hin
g
e
Hinge
Recess
Pin
A
B
C
Hold with both
hands
2
Remove the toilet lid.
: Pull the left side outward.
: Disconnect the hinge from the recess
and pull up.
: Disconnect the right side.
3
Wipe with a soft cloth that
has been soaked in water
and wrung-out thoroughly.
4
Reinstall the toilet lid.
:
Join the pin and the hinge on the right side.
Slightly tilt the toilet lid to the front.
:While pulling out the left side,
:
Mount by joining the hinge with the recess.
* Be careful not to pinch your fi ngers.
5
Insert the power plug.
The POWER LED lights up.
6
Open and close the toilet lid
to check the mounting, and
then mount the top unit.
31
Deodorizing fi lter (Approximately once a month)
1
Unplug the power plug.
2
Remove the deodorizing fi lter.
Hold the knob and pull outward.
Do not pull with undue force.
(May cause damage or malfunctions)
Deodorizing fi lter
3
Clean with a tool such as a
toothbrush.
When washing with water, dry off all water
before mounting.
Toothbrush, etc.
4
Mount the deodorizing fi lter.
Push fi rmly until a click sound is heard.
5
Insert the power plug.
The POWER LED lights up.
Maintenance
32
Maintenance
Wand
Water filter drain valve
Wand (Approximately once a month)
<If you notice dirt (Wand cleaning) >
Soft cloth soaked in water Toilet paper, etc.
(May cause damage.)
1
Extend the wand.
Operate with the buttons on the back side of the
remote control.
(1) Press [MENU].
(2)
Use
to select "CLEANING".
Press [ENTER].
(3)
Use to select "WAND CLEANING
MODE ON/OFF".
Press [ENTER].
The wand extends and water sprays out for cleaning.
The wand automatically retracts after about 5 minutes.
2
Wipe with a soft cloth that has been
soaked in water and wrung-out
thoroughly.
Do not pull, push or press the wand with excessive force.
(May cause damage or malfunction.)
3
Press [STOP] on the front side of
the remote control.
The wand retracts.
33
3
3
Water Filter Drain Valve (Approximately once every 6 months)
<If you think the water pressure has weakened>
1
Close the shutoff valve.
The water supply stops.
CAUTION
Do not remove the water fi lter drain
valve while the shutoff valve is open.
(Otherwise, water may leak out)
Opening/closing
tool or
flat-head screwdriver.
2
Extend the wand.
Operate with the buttons on the back side
of the remote control.
(1) Press [MENU].
(2)
Use
to select "CLEANING".
Press [ENTER].
(3)
Use to select "WAND
CLEANING MODE ON/OFF".
Press [ENTER] to extend
the wand.
Press [ENTER] again to retract
the wand.
(Release the pressure from the
water supply pipe.)
3
Unplug the power plug.
4
Remove the cover and water
fi lter drain valve.
Loosen with a fl at-head screwdriver and
then pull.
Cover
Water filter drain valve
5
Clean with a tool such as a
toothbrush.
Also, remove any dust from inside the hole
of the water fi lter drain valve.
6
Reinstall the water fi lter drain
valve and cover.
Insert the water fi lter drain valve and use a
fl at-head screwdriver to tighten it securely.
7
Insert the power plug.
The POWER LED lights up.
8
Open the shutoff valve.
Maintenance
34
Maintenance
Water fi lter (Bowl unit) (Approximately once every 6 months)
1
Close the shutoff valve.
The water supply stops.
CAUTION
Do not remove the water fi lter while
the shutoff valve is open.
(Otherwise, water may leak out)
Opening/closing
tool or
flat-head screwdriver.
2
Extend the wand.
Operate with the buttons on the back side
of the remote control.
(1) Press [MENU].
(2)
Use to select "CLEANING".
Press [ENTER].
(3)
Use to select "WAND
CLEANING MODE ON/OFF".
Press [ENTER] to extend the
wand.
Press [ENTER] again to retract
the wand.
(Release the pressure from the
water supply pipe.)
3
Unplug the power plug.
4
Loosen the cap of the water
fi lter to remove the water fi lter.
Use the opening/closing tool.
Water fi lter
Cap
Opening/
closing tool
5
Remove the water fi lter
from the cap and clean it
with a toothbrush or similar
instrument.
Do not use detergent
Do not apply excessive force to the water
fi lter (could cause deformation)
Replace the fi lter when it is very dirty or
clogged.
Toothbrush, etc.
6
Attach the water fi lter to
the cap.
Water filter
(Internal parts of the shutoff valve)
35
7
Install the cap of the water
fi lter to the original position
and tighten it with the
opening/closing tool.
Opening/
closing tool
8
Open the shutoff valve.
Check that there are no leaks in the shutoff
valve or plumbing connections.
Opening/closing tool or
flat-head screwdriver.
9
Insert the power plug.
The POWER LED lights up.
Maintenance
36
Changing Settings
Setting List
Setting Types
AUTO
FUNCTIONS
AUTO FLUSH
AUTO FLUSH
AUTO FLUSH
WAITING TIME
AUTO OPEN/
CLOSE
AUTO OPEN/
CLOSE
AUTO CLOSE
WAITING TIME
AUTO OPEN
WAITING TIME
SEAT/LID
CLEANING
PRE-MIST
DEODORIZER
OTHER
SETTINGS
BEEP
SETTING LOCK
PERSONAL SETTING LOCK
37
Available Settings
Bold: Initial settings
Setting Ref.
Page
Set whether or not to clean the bowl unit
automatically
ON / OFF
Page 38
Change the amount of time before the toilet
fl ushes automatically
5SEC / 10SEC / 15SEC
Set whether or not to open the toilet lid
automatically
ON / OFF
Page 40
Change the amount of time before the lid/
seat closes automatically
25SEC / 90SEC
Change the amount of time after which the
lid/seat opens automatically upon closing it
with hands
15SEC / 30SEC / 90SEC
Page 42
Automatically open and close the toilet lid/
Automatically open and close the toilet seat
and toilet lid
LID / SEAT
.
LID
Set whether or not to spray mist in the bowl
unit automatically
ON / OFF
Page 44
Set whether or not to deodorize
automatically after sitting on the toilet seat
ON / OFF
Set whether or not to make a beep sound
ON / OFF
Page 46
Set whether or not to use the setting lock
ON / OFF
Page 48
Set whether or not to use the personal
setting lock
ON / OFF
Reference
38
1
Press [MENU].
2
Use to
select "AUTO
FUNCTIONS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 3/4
3
Use to
select "AUTO
FLUSH" and
then press
[ENTER].
1. AUTO FLUSH
AUTO
FUNCTIONS
1/3
Changing Settings
AUTO FLUSH
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
Set whether or not to clean
the bowl unit automatically
AUTO FLUSH
Change the amount of time
before the toilet fl ushes
automatically
AUTO FLUSH
WAITING TIME
Items set on this display
1. AUTO FLUSH
2. AUTO FLUSH WAITING TIME
39
4
Use to select
"AUTO FLUSH".
1. AUTO FLUSH
AUTO FLUSH 1/2
ON
5
Use to select
"ON/OFF" and then
press [ENTER].
1. AUTO FLUSH
AUTO FLUSH 1/2
OFF
AUTO FLUSH
OFF
(To return
➝
)
4
Use to select
"AUTO FLUSH
WAITING TIME".
1. AUTO FLUSH
2. AUTO FLUSH
WAITING TIME
AUTO FLUSH 2/2
10 SEC
ON
5
Use to select
"5 SEC/10 SEC/15
SEC" and then
press [ENTER].
1. AUTO FLUSH
2. AUTO FLUSH
WAITING TIME
AUTO FLUSH 2/2
15 SEC
ON
AUTO FLUSH
WAITING TIME
15 SEC
(To return
➝
)
Reference
40
1
Press [MENU].
2
Use to
select "AUTO
FUNCTIONS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 3/4
3
Use to select
"AUTO OPEN/
CLOSE" and
then press
[ENTER].
1. AUTO FLUSH
2. AUTO
OPEN/CLOSE
AUTO
FUNCTIONS
2/3
Changing Settings
AUTO OPEN/CLOSE
Set whether or not to open
the toilet lid automatically
AUTO OPEN/
CLOSE
Change the amount of time
before the lid/seat closes
automatically
AUTO CLOSE
WAITING TIME
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
Items set on this display
1. AUTO OPEN/CLOSE
2. AUTO CLOSE WAITING TIME
3. AUTO OPEN WAITING TIME
4. SEAT/LID
41
4
Use to select
"AUTO OPEN/
CLOSE".
1. AUTO
OPEN/CLOSE
AUTO
OPEN/CLOSE
1/4
ON
5
Use to select
"ON/OFF" and then
press [ENTER].
1. AUTO
OPEN/CLOSE
AUTO
OPEN/CLOSE
1/4
OFF
AUTO FLUSH
OFF
(To return
➝
)
4
Use to select
"AUTO CLOSE
WAITING TIME".
1. AUTO
OPEN/CLOSE
2. AUTO CLOSE
WAITING TIME
AUTO
OPEN/CLOSE
2/4
90 SEC
ON
5
Use to select
"25SEC / 90SEC"
and then press
[ENTER].
*1
1. AUTO
OPEN/CLOSE
2. AUTO CLOSE
WAITING TIME
AUTO
OPEN/CLOSE
2/4
25 SEC
ON
AUTO CLOSE
WAITING TIME
25 SEC
(To return
➝
)
*1 When set to 25 seconds, the lid/seat does not open automatically for about 15 seconds after closing automatically.
Reference
42
Changing Settings
1
Press [MENU].
2
Use to
select "AUTO
FUNCTIONS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 3/4
3
Use to select
"AUTO OPEN/
CLOSE" and
then press
[ENTER].
1. AUTO FLUSH
2. AUTO
OPEN/CLOSE
AUTO
FUNCTIONS
2/3
Change the time period till
automatic opening
(After closing manually.)
AUTO OPEN
WAITING TIME
Automatically open and
close the toilet lid only/
Automatically open and
close the toilet seat and
toilet lid
SEAT/LID
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
Items set on this display
1. AUTO OPEN/CLOSE
2. AUTO CLOSE WAITING TIME
3. AUTO OPEN WAITING TIME
4. SEAT/LID
AUTO OPEN/CLOSE
43
4
Use to select
"AUTO OPEN
WAITING TIME".
2. AUTO CLOSE
WAITING TIME
3. AUTO OPEN
WAITING TIME
AUTO
OPEN/CLOSE
3/4
15 SEC
90 SEC
5
Use to select
"15SEC / 30SEC /
90SEC" and then
press [ENTER].
2. AUTO CLOSE
WAITING TIME
3. AUTO OPEN
WAITING TIME
AUTO
OPEN/CLOSE
3/4
30 SEC
90 SEC
AUTO OPEN
WAITING TIME
30 SEC
(To return
➝
)
4
Use to select
"SEAT/LID".
3. AUTO OPEN
WAITING TIME
4. SEAT/LID
AUTO
OPEN/CLOSE
4/4
LID
30 SEC
5
Use to select
"LID / SEAT·LID"
and then press
[ENTER].
3. AUTO OPEN
WAITING TIME
4. SEAT/LID
AUTO
OPEN/CLOSE
4/4
SEAT・LID
30 SEC
AUTO
OPEN/CLOSE
SEAT・LID
(To return
➝
)
Reference
44
Changing Settings
CLEANING
Items set on this display
1. PRE-MIST
2. DEODORIZER
Set whether or not to
spray mist in the bowl unit
automatically
PRE-MIST
Set whether or not to
deodorize automatically
after sitting on the toilet seat
DEODORIZER
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
1
Press [MENU].
2
Use to
select "AUTO
FUNCTIONS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 3/4
3
Use to select
"CLEANING"
and then press
[ENTER].
1. AUTO FLUSH
2. AUTO
OPEN/CLOSE
3. CLEANING
AUTO
FUNCTIONS
3/3
45
4
Use to select
"PRE-MIST".
CLEANING 1/2
1. PRE-MIST
ON
2. DEODORIZER
ON
5
Use to select
"ON/OFF" and then
press [ENTER].
CLEANING 1/2
1. PRE-MIST
OFF
2. DEODORIZER
ON
PRE-MIST
OFF
(To return
➝
)
4
Use to select
"DEODORIZER".
CLEANING 2/2
1. PRE-MIST
ON
2. DEODORIZER
ON
5
Use to select
"ON/OFF" and then
press [ENTER].
CLEANING 2/2
1. PRE-MIST
ON
2. DEODORIZER
OFF
DEODORIZER
OFF
(To return
➝
)
Reference
46
Changing Settings
OTHER SETTINGS
1
Press [MENU].
2
Use
to select
"OTHER
SETTINGS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 4/4
Set whether or not to
make a beep sound
BEEP
Items set on this display
1. BEEP
2. ANTI FREEZING*
3. SETTING LOCK
4. PERSONAL SETTING LOCK
*The display appears but, anti freezing feature is not available on this product.
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
47
3
Use to select
"BEEP".
1．BEEP
OTHER
SETTINGS
1/4
ON
4
Use to select
"ON/OFF" and then
press [ENTER].
1．BEEP
OTHER
SETTINGS
1/4
OFF
BEEP
OFF
(To return
➝
)
Reference
48
Changing Settings
OTHER SETTINGS
1
Press [MENU].
2
Use
to select
"OTHER
SETTINGS"
and then press
[ENTER].
1. CLEANING
2. ENERGY
SAVER
3. AUTO
FUNCTIONS
4. OTHER
SETTINGS
MENU 4/4
Set whether or not to use
the setting lock
SETTING
LOCK
Set whether or not to use
the personal setting lock
PERSONAL
SETTING
LOCK
Items set on this display
1. BEEP
2. ANTI FREEZING*
3. SETTING LOCK
4. PERSONAL SETTING LOCK
*The display appears but, anti freezing feature is not available on this product.
[ENTER]
[MENU]
:Select an item
:Select a setting
Remote controller
display
Select keys
49
3
Use to select
"SETTING LOCK".
2. ANTI
FREEZING
OTHER
SETTINGS
3/4
OFF
3. SETTING
LOCK
OFF
4
Use to select
"ON/OFF" and then
press [ENTER].
2. ANTI
FREEZING
OTHER
SETTINGS
3/4
OFF
3. SETTING
LOCK
ON
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
5
Check the displayed screen.
Display screen during setting lock
SETTING LOCK
PRESS ENTER
FOR 2 SEC
TO RESET
Cancellation method:
Press [ENTER] for 2 seconds
or longer.
* If you want to relock after cancellation,
reconfi gure the setting.
3
Use to select
"PERSONAL
SETTING LOCK".
3. SETTING
LOCK
4. PERSONAL
SETTING
LOCK
OTHER
SETTINGS
4/4
ON
ON
4
Use to select
"ON/OFF" and then
press [ENTER].
3. SETTING
LOCK
4. PERSONAL
SETTING
LOCK
OTHER
SETTINGS
4/4
OFF
ON
PERSONAL
SETTING LOCK
OFF
(To return
➝
)
Reference
Newspaper, dustcloth, etc.
Large bucket
Pour strongly,
aiming at the center
of the bowl unit.
50
What to Do?
Use a bucket to fl ush water.
If the water level is low after
fl ushing, add more water.
Prevents odors.
If the water does not fl ow due to a water service interruption
If the water does not fl ow due to a power failure (when water failure hasn't occurred)
Pull out the hand lever on the
right side of the washlet's main
body.
Pull down the hand lever for
about 4 seconds or longer.
• Pulling the hand lever fl ushes the toilet.
When fl ushing ends (after about 4 seconds),
release the hand lever.
* When the tank is being fi lled (taking a maximum
of about 60 seconds), you cannot fl ush the toilet.
Wait at least about 60 seconds and then fl ush the
toilet again.
1
1
2
2
■
You can fl ush the toilet with the hand lever (for fl ushing in case of power outage).
3
Return the hand lever to the
original position.
About 4 seconds
or longer
Attention!
• If there is a water supply failure, set "AUTO FLUSH" to "OFF".
(Page 38)
• When the water supply is restored, be sure to perform a fl ush.
(To prevent waste from remaining in the drain pipe.)
Attention!
• When the power is restored, be sure to perform a fl ush.
(To prevent waste from remaining in the drain pipe.)
Manual fl ush pull cord
(For fl ushing in case of
power outage)
51
If you cannot operate with the remote control
■
The batteries may have worn out.
Replace the batteries.
●
Replacing the batteries
1
Unplug the power plug.
The POWER LED goes off.
2
Remove the remote control from the
hanger.
(Page14)
Lit
3
Open the cover and replace the AA
batteries.
(Page14)
4
Mount the remote control in the hanger.
5
Insert the power plug.
The POWER LED lights up.
■
Flush is also possible using the buttons on the main display.
<Main display>
FLUSH button
Attention!
• "ON"/"OFF" settings of the functions such as the energy saver function may be canceled when the batteries are
replaced.
Set them again.
Reference
52
If the toilet is in a location you will not visit for a long time, drain the water.
(The water in the tank may become contaminated and cause skin irritation or other problems.)
(May cause freezing and damage to product.)
How to drain the water
1
Close the shutoff valve.
The water supply stops.
CAUTION
Do not remove the water fi lter drain valve
while the shutoff valve is open.
(Otherwise, water may leak out)
Opening/closing
tool or
flat-head screwdriver.
2
Press [FULL FLUSH] on
the remote control.
(Drain water for fl ushing)
3
Drain the pipe.
(1) Extend the wand.
Operate with the buttons on the back side of the remote control.
1. Press [MENU].
2. Use to select "CLEANING".
Press [ENTER].
3. Use to select "WAND CLEANING MODE ON/OFF".
Press [ENTER] to extend the wand.
Hold the wand in the extended position until no more water comes from around the wand.
Press [ENTER] again to retract the wand.
(Release the pressure from the water supply pipe.)
(2) Unplug the power plug.
(3) Remove the cover and water fi lter drain valve. (Page 33 Step
4
)
(4) After draining the water, mount the water fi lter drain valve.
(Page 33 Step
6
)
Do not install the cover yet.
What to Do?
Long Periods of Disuse
53
4
Remove the water drain plug.
Water comes out from around the wand (about 90 seconds)
Water drain plug
5
Reinstall the water drain plug and cover.
●
Putting antifreeze in the water remaining in the bowl unit will reduce its chance of freezing.
(The antifreeze solution should not be fl ushed out. Collect it before using the toilet and dispose of it.)
■
To use the Washlet again
The water needs to be resupplied. (See below)
Resupplying the Water
1
Open the shutoff valve.
Check that water is not leaking from a pipe or the top unit.
Soft cloth soaked in water
(to prevent scratching)
Paper cup
2
If the power is not turned ON
Insert the power plug.
3
Discharge water from the wand.
(1) Pressing down the right side of the toilet seat,
(2) Press [REAR] on the remote control to discharge water from the wand for about two minutes.
(It takes about one minute maximum before water comes out. Catch the water in a paper cup or other receptacle.)
■
If the remaining water has frozen and no water comes out
Heat the inside of the bathroom, and warm the water supply hose and shutoff valve using a cloth soaked
in warm water.
Reference
54
Troubleshooting
Please check fi rst
Is the
POWER LED lit?
■
Is the breaker on the
distribution board turned
on?
➞
Check whether there is a power outage
or the breaker has turned "OFF".
Is the ENERGY
SAVER LED lit?
■
While the LED is lit, energy saver
(Page 24) is in operation,
so the toilet seat temperature may be reduced or the warm
water heater and toilet seat heater may be turned off.
Is the remote
control working?
■
Are the remote control
batteries dead?
➞
Replace the batteries. (Page 51)
■
Is the remote control
transmitter or the remote
control receiver blocked?
➞
Remove obstructions, dirt, water
droplets or any other blockages.
Battery cover
Close
Open
The remote
control uses
batteries
to operate.
Remote control
transmitter
Remote control
receiver
First, try the actions described on pages 55 to 60. If the problem
persists, consult the installer, seller or the contact listed on the
back cover of this manual.
In the following case, unplug the plug and then plug it again.
If the same symptom persists, consult with the contact
referred on the back cover of this manual.
All LEDs are
fl ickering
Flash
*
You cannot fl ush the toilet until the fl ashing stops. Follow "If there
is no water due to a power outage" (Page 50) if you need to fl ush.
CAUTION
If a water leak occurs,
close the shutoff valve.
Opening/closing
tool or
flat-head screwdriver.
Lit
55
Rear and Rear soft, front cleansing, wand
Trouble Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Disconnect the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears ➞ There may be a malfunction. Consult
with the contact listed on the back cover of this manual.
-
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press the [STOP] button and wait until water service is restored.
-
●
Is the shutoff valve closed?
15
●
Is the water fi lter drain valve clogged with foreign matter?
➞
Clean the filter.
33
●
Is the water pressure set to a low level?
17
●
Is the water drain plug loosened?
➞
Tighten the water drain plug securely.
53
The cleansing water
is cold
●
Is the water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
●
Is energy saver in operation?
If the ENERGY SAVER LED is lit and the POWER LED is off on the main
display, the timer energy saver is enabled.
When you sit on the seat, the warm water heater is temporarily turned on
and water is warmed in about 10 minutes.
➞
You can switch the energy saver from "ON" to "OFF".
22
-
24
26
Stops in the middle
of use
●
Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
Water comes out
unexpectedly
from the wand
●
Water may sometimes come out from around the wand when it expands in
the warm water tank.
17
Reference
56
Flushing
Trouble Please check
Ref.
Page
For not fl ushing
●
Is the shutoff valve fully open?
15
●
Has a power outage occurred?
➞
You can flush the toilet with the hand lever (for flushing in case of power
outage).
50
●
Has a water failure occurred?
➞
Use a bucket to flush water.
50
●
Are all LEDs on the main display fl ashing?
➞
Disconnect the power plug and insert it again.
If the same symptom reappears ➞ There may be a malfunction. Consult
with the contact referred on the back cover of this manual.
54
The toilet does not
fl ush even when the
button is pressed
●
Are you pressing the button repeatedly?
(After the toilet fl ush button is pressed, it becomes inactive for at least about
20 seconds.)
●
Is the LEDs on the main display fl ashing?
The tank is fi lling with water. (This takes about 60 seconds maximum.)
-
The bowl unit
does not clean
automatically
or timing is delayed
(Auto bowl
unit cleaning)
●
Is "AUTO FLUSH" set to "OFF"? ➞ Set to "ON".
●
Even if "AUTO FLUSH" is set to "ON", it is not available in the following instances.
60 seconds after the toilet is fl ushed. ➞ After 60 seconds have passed,
fl ush using the remote control.
When the amount of time seated on toilet seat is about six seconds or less.
➞
Flush with the remote control.
When staying in front of the bowl unit after standing and using the toilet
➞
Stay about 30 cm (about 0.98 ft) or more off the bowl unit and wait about
3 seconds.
When water droplets or dirt are disrupting the body sensor.
➞
Remove the dirt.
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
38
16
16
-
12
11
●
The timing for the auto bowl unit cleaning can be changed.
(After about 10 seconds ➞ after about 5 or 15 seconds)
38
The toilet fl ushes on
its own
●
Is "AUTO FLUSH" set to "ON"? ➞ You can turn it "OFF".
●
Does the seat switch or the body sensor have diffi culty turning on or detecting?
➞
Sit back on the toilet seat. If you lift your hip off the toilet seat during use
or sit forward on it, the seat switch may not turn on, and thus auto flushing
may occur during use.
➞
Remove any dirt that is on the body sensor.
38
9
10
Troubleshooting
Warm air drying
Trouble Please check
Ref.
Page
The dryer
temperature is low
●
Is the dryer temperature set to low level?
22
Stops in the middle
of use
●
The feature stops automatically after 10 minutes of continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
57
Flushing
Trouble Please check
Ref.
Page
Pulling the hand lever
(for fl ushing in case
of power outage) does
not fl ush the toilet
●
Pull the hand lever (for fl ushing in case of power outage) for 4 seconds or
more to fl ush the toilet.
50
Waste material does
not fl ush down
completely
●
Is the shutoff valve fully open?
15
●
Is the water fi lter clogged?
➞
Clean the filter.
34
●
Are the fl ush and light fl ush buttons being used correctly?
Full fl ush (for solid waste): up to 10 m (33 ft) of toilet paper (single)
Light fl ush (for liquid waste): up to 3 m (10 ft) of toilet paper (single)
16
●
Flushing may be diffi cult depending the consistency of the waste material.
➞
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
remove the stains with a brush or similar instrument.
-
●
Waste materials may not fl ush down completely when the tank is being fi lled.
➞
Once the POWER LED on the main display are lit and the tank fills up with
water, flush the toilet.
-
Flush volume
changes
●
In the beginning, fl ush volume may be adjusted automatically. The fl ush
volume may not be normal during the time. It becomes normal when the
adjustment is completed.
-
There is residue on
the bowl unit surface
●
Oil and other hard-to-see grime may stick to the bowl unit surface.
➞
Clean with (non-abrasive) neutral toilet detergent.
29
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble Please check
Ref.
Page
The toilet lid does not
open automatically
●
Is "AUTO OPEN/CLOSE" set to "OFF"?
➞
Set to "ON".
●
Does the body sensor have diffi culty detecting?
➞
Remove any dirt that is on the body sensor.
●
Even when set to "ON", "AUTO OPEN/CLOSE" is not performed for about 15
seconds after the toilet seat or toilet lid is closed.
When the toilet lid is closed by hand
(To make the product more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
➞
Move away from the toilet and wait about 15 seconds before approaching
the bowl unit again or open and close by hand.
●
Detection may be diffi cult when the room temperature exceeds 30°C (86°F),
such as in the summertime.
➞
Open and close by hand.
40
12
-
11
-
●
Is "AUTO OPEN WAITING TIME" set to "30S" or "90S"?
42
●
After the power plug is inserted, the toilet lid does not open automatically for
about 10 to 60 seconds.
➞
Open and close by hand.
-
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
Reference
58
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble Please check
Ref.
Page
The toilet lid does not
close automatically
●
Is "AUTO OPEN/CLOSE" set to "OFF"?
➞
Set to "ON".
●
When you do not sit on the toilet seat, or when the time spent sitting on the
toilet seat or standing in front of it is 6 seconds or less, the toilet seat and
toilet lid close after about 5 minutes.
●
If they do not close automatically even though "AUTO OPEN/CLOSE" is set
to "ON", the body sensor may be detecting incorrectly.
➞
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
40
-
11
The toilet lid
opens on its own
●
Is the sensor directly exposed to sunlight?
➞
Do not directly expose the sensor to sunlight, because it may cause
incorrect detection.
●
Is there a heater within the detection range of the body sensor?
➞
Do not place within the detection range of the sensor.
●
Is a urinal or wash basin also installed in the bathroom?
➞
The sensor may detect someone using the urinal, causing the toilet lid to
open or close.
●
When the bathroom door is open, the sensor may detect people who pass in
front of the toilet.
11
The toilet lid
closes on its own
●
Is "AUTO OPEN/CLOSE" set to "ON"?
➞
You can turn it "OFF".
●
Is "AUTO OPEN WAITING TIME" set to "25S"?
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
40
40
11
The toilet lid and
toilet seat open at
the same time
●
Is "SEAT/LID" set to "Automatically open and close the toilet seat and toilet
lid"?
42
Stops (or closes)
while opening
●
If the lid or seat hits an obstruction the fi rst time it opens after inserting the
power plug, it may stop (or close) partway during the next operation.
➞
While there are no obstructions, disconnect the plug and insert it again
after about 5 seconds. Then press the [SEAT OPEN/CLOSE] button on the
remote control.
16
The open timing has
changed
●
Detection by the body sensor may be diffi cult when the room temperature
exceeds 30°C (about 86°F), such as in the summertime.
11
Cannot open or
close with
the remote control
●
If it opens automatically.
➞
Check "Is the remote control working?"
●
If automatic opening does not work either
The toilet lid may not be mounted correctly.
➞
Mount them correctly.
●
Incorrect detection may occur when operating under fl uorescent lights.
54
30
-
Troubleshooting
59
Toilet Seat and Toilet Lid
Trouble Please check
Ref.
Page
The toilet seat is
cold
●
Is the toilet seat temperature set to "OFF" or a low level?
22
●
Is energy saver in operation?
The energy saver feature is on when the ENERGY SAVER LED is on and
the POWER LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
➞
You can turn it "OFF" if the energy saver feature is "ON".
24
26
●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞
Stand up from the seat and then use again.
●
Did you put anything on the toilet seat or the toilet lid?
➞
Remove the object from the toilet seat or the toilet lid.
-
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
Energy Saver
Trouble Please check
Ref.
Page
The ENERGY SAVER
LED does not light up
●
Has the power plug been disconnected or has a power outage occurred?
The ENERGY SAVER LED on the main display may go off when the power
is turned on even if the energy saver feature is "ON".
(It will turn on within about 24 hours since the setting is retained.)
-
The timer energy saver
feature is not working
●
Did you replace the remote control batteries?
"TIMER ENERGY SAVER" may be canceled when the batteries are replaced.
➞
Set the timer energy saver again at the time you want to start it.
26
The auto energy
saver feature is not
working
●
Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
➞
Check the energy saver feature.
24
Deodorizer
Trouble Please check
Ref.
Page
The deodorizer
seems to be not
working
●
Is "DEODORIZER" set to "OFF"?
➞
Set to "ON".
●
Even after sitting down, you do not hear operation sounds.
➞
Sit back on the toilet seat.
●
If you hear an operation sound when you sit on the toilet seat.
➞
Clean the deodorizing filter.
44
-
31
A strange odor is
emitted
●
Are you using an air freshener or deodorizer that you purchased separately?
Doing so may reduce the effectiveness of the Washlet deodorizer or cause
strange odors.
➞
Remove the air freshener or deodorizer.
-
Reference
60
Troubleshooting
Others
Trouble Please check
Ref.
Page
Water is leaking
from the plumbing
connections
●
If any nuts in a connection are loose, fi rmly tighten them with a tool such as a
monkey wrench.
➞
If the water leak does not stop, close the shutoff valve and seek repair.
-
The display on
the remote control
goes out
●
The display goes out when no button on the remote control is pressed for 5
minutes or more.
14
The top unit is
unstable
●
There is clearance between the toilet seat cushion and the bowl unit for
activating the seat switch. When you sit on the toilet seat, the toilet seat
subsides slightly to activate the seat switch.
11
The top unit makes a
sound
When sitting on the toilet seat
●
You hear operation sounds for preparing the pre-mist or spraying mist in the
bowl unit.
➞
You can turn it "OFF".
20
44
You feel air in the bowl
unit when sitting on
the toilet seat
●
A mist is sprayed inside the bowl unit to make it more diffi cult for dirt to adhere
when sitting on the toilet seat. You may feel air when a mist is sprayed.
➞
You can turn it "OFF".
20
44
Water splashes up
when using the toilet
●
The water in the bowl unit that is used to mask the smell of excrement is the
cause of the splashing.
➞
Adding a layer of toilet paper on the surface of the water can slightly
dampen splashing.
-
When cleansing, you
hear a squishing sound
underneath the fl oor
●
Flush the toilet and check for sounds coming from the discharge pipe. Use a
device that maintains the necessary toilet water level.
-
When fl ushing, you
hear a gurgling sound
●
When the toilet is fl ushed together with waste material, the sound is a result
of air, waste material and water being pulled through the system.
-
It takes long for the
tank to be fi lled with
water
●
Is the shutoff valve fully open?
15
●
Is the water fi lter or the water fi lter drain valve clogged?
➞
Clean the filter.
33
34
The water supply
hose makes a hissing
sound after fl ushing
●
The water supply pressure may be high.
➞
Slightly turn the water shutoff valve to the right until the sound stops.
-
61
Specifi cations
Item SN920M
Rated power supply AC 120 V, 60 Hz
Rated power consumption 409 W
Type of water heater Tank type
Power cord length 1.2 m (3.94 ft)
Water protection level IPX4
Bowl unit
Flush volume Full 4.8 L (1.3 gal), Light 3.4 L (0.9 gal)
Water supply system Concealed tank system
Flush type Cyclone fl ushing
Bowl style Elongated
Functions
Cleansing
Spray
volume
Rear cleansing
Approx. 0.27 - 0.43 L/min (Approx. 0.07 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Rear soft cleansing
Approx. 0.27 - 0.43 L/min (Approx. 0.07 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Front cleansing
Approx. 0.29 - 0.43 L/min (Approx. 0.08 - 0.11 gal/min)
<at 0.20 MPa (29 PSI) water pressure>
Water temperature
Adjustable temperature range: OFF,
about 30°C to 40°C (about 86°F to 104°F)
Toilet tank capacity 0.64 L (0.17 gal)
Heater capacity 225 W
Safety device
Temperature fuse, overheat shutoff switch
(bimetal automatic return type), anti-idling fl oat switch
Backfl ow prevention device Vacuum breaker, Check valve
Warm air dryer
Warm air temperature*
Adjustable temperature range:
about 35°C to 60°C (about 95°F to 140°F)
Airfl ow volume Approx. 0.29 m
3
/min (Approx. 10.24 ft
3
/min)
Heater capacity 347 W
Safety device Temperature fuse
Heated seat
Surface temperature
Adjustable temperature range: OFF,
about 28°C to 36°C (about 82°F to 97°F)
<In auto energy saver: About 26°C (About 79°F)>
Heater capacity 50 W
Safety device Temperature fuse
Deodorizer
Method O
2
deodorization
Airfl ow volume Approx. 0.16 m
3
/min (Approx. 5.65 ft
3
/min)
Power consumption Approx. 5.3 W
Water supply pressure
Minimum required water pressure : 0.05 MPa (7.25 PSI) <dynamic>,
Maximum required water pressure: 0.75 MPa (108.75 PSI) <static>
Water supply temperature 0°C to 35°C (32°F to 95°F)
Working ambient temperature 0°C to 40°C (32°F to 104°F)
Dimensions
W 391 mm × D 728 mm × H 684 mm
(W 1.28 ft × D 2.39 ft × H 2.24 ft)
Weight
About 48.7 kg (About 107.4 lb)
<Top unit About 8.7 kg (About 19.2 Ib),
Bowl unit About 40.0 kg (About 88.2 lb)>
* Temperature around the warm air outlet measured by TOTO.
Reference
62
1. TOTO warrants its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in
USA, Canada.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option,
of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Product.
3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from the quality of water in the region where the product is used.
e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure
is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
f ) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty
electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,
acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of USA, Canada, TOTO warrants the Product to be free from
defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all
other terms of this warranty shall be applicable except the duration of the warranty.
7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or
country to country.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO
may choose to repair the Product at the purchase'r s location or pay to
transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS
BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Limited Warranty
63
MEMO
Reference
2015.9.29
D08962
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
•
You are advised to record the following information to allow quick service.
Date of purchase : Name of shop :
Tel : ( )
Date : year month day
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
