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Question:
Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
No, your gas grill is manufactured to exact specifications
and is certified for LPG (Liquid Propane Gas) or NG
(Natural Gas) use only. For your safety, conversion kits
are not available, nor will we sell or otherwise provide
parts or information to be used to convert your grill. Any
attempt to convert your grill is dangerous and will void
your warranty.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver
CSA label placed on the grill. Depending on the grill
model, the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf,
underneath the right side of the control panel, outside
left or right of control panel or on the back of the grill
cabinet.
Question:
My grill will not light properly. Why?
Answer:
Try this procedure:
1. Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, turn the Burner Control
Knob(s) and gas source OFF and conduct a leak test
of ALL gas connections and gas sources as
explained in the Use and Care section of this manual.
3. If no leaks are detected, wait 5 minutes for any gas to
clear and repeat the lighting procedure.
Question:
If my ignitor or battery is not working how can I light
my grill manually? And - Why would I need the silver
lighting stick that hangs from the side of my grill?
Answer:
If your ignition fails to work or your battery needs
replacing, you can light your grill through the Cooking
Grid of the grill bowl using the Manual Lighting Stick that
hangs from the side of your grill. The Lighting Stick is
designed to hold a paper match and allows you to
safely insert a match through the Cooking Grid without
getting close to the Burner. To light your gas grill
manually, insert a paper match into the Manual Lighting
Stick and follow steps 1 through 5 of the Basic Lighting
Procedures. Then, light the match and place it through
the Cooking Grid of the grill bowl. Turn the far right
Burner Control Knob to the High setting to release gas.
The Burner should light immediately.
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this? And- My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the
regulator. A low volume of sound is normal and will not
interfere with the operation of your grill. Loud or
excessive regulator humming and/or low flow and
intermittent lighting may be caused by the regulator's
excess gas flow device. Opening the tank valve all the
way or too quickly is what triggers the regulator's
safety device to restrict gas flow, preventing excess
gas flow to your grill. Lighting the main Burner farthest
from the fuel source every time will help eliminate air
pockets in the manifold. Note: This procedure should
be done every time a new LP Gas tank is connected to
your grill.
[] Turn all Control Knobs to the OFF position.
[] Turn off the LP Gas tank at the tank valve.
[] Disconnect regulator from LP Gas tank.
[] Let unit stand for 5 minutes.
[] Reconnect regulator to the LP Gas tank.
[] Open grill Lid (or Side Burner Lid if you are lighting
the Side Burner)
[] Turn the tank valve slowly 1/4of one turn.
[] Light the left main Burner.
[] Turn the LP tank valve slowly one more % of one
turn.
[] Turn other burner Control Knobs to Hi to light as you
move towards the LPG tank.
[] Do not turn tank valve more than ½ of one turn.
Question:
Where do I use my grill for safer operation and
better performance?
Answer:
[] Strong winds and low temperatures can affect the
heating and performance of your gas grill so
factor in these elements when positioning your
grill outdoors for cooking.
[]
[]
Use your grill at least 3 feet away from any wall or
surface.
Use your grill at least 3 feet away from combustible
objects that can melt or catch fire such as vinyl or
wood siding, fences and overhangs or sources of
ignition including pilot lights on water heaters and
live electrical appliances.
[]
[]
[]
Never use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
Never obstruct the flow of ventilation air around
your gas grill housing.
Always operate grill on a level surface.
A-7
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