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Troubleshooting
The Blender does not operate when
No indicator lights are lit.
The Blender stops while blending:
All indicator lights are flashing
at the same time.
Indicator lights are flashing alternately.
a setting is selected:
Check to see if the Blender is plugged
into a grounded 3-prong outlet. If it is,
press OFF,then unplug the Blender.
Plug it back in to the same outlet. If the
Blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the Blender is connected to and
make sure the circuit is closed.
The Blender may be overloaded. If the
Blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to prevent damage
to the motor. PressOFFto reset the Blender.
Remove the pitcher from the base and
divide the pitcher contents into smaller
batches. Adding liquid to the pitcher may
also reduce the load on the Blender.
The Blender may be]ammed. If it's
,jammed, the Blender will stop running
to prevent damage to the motor. Press
OFF to reset the Blender. Remove the
pitcher from the base and free the
blades by breaking-up or removing the
contents at the bottom of the pitcher.
If the problem cannot be fixed with the steps provided in this section, then contact
KitchenAid or an authorized service center.
USA/Puerto Rico:
1-800-541-6390
Canada:
1-800-807-6777
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)
Seethe KitchenAid Warranty and Service section on page 11 for additional details.
Do not return the Blender to the retailer - they do not provide service.
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