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Rinnai 15 GRANADA 252 - REH-252UCH2 - OIM
CARE & MAINTENANCE
TROUBLE SHOOTING CHECKLIST
Use the following chart to help determine whether a service call is required, however if you are unsure about the
way your heater is operating, or if you have any other faults or problems, please refer to your installer or a Rinnai
Customer Care Centre Consultant. See back page for Rinnai contact details.
Problem
Cause
Unit won't ignite
Fan stops when heater is turned off.
Takes too long to heat room
Smell of gas
Unit goes out when ignition button is released.
Unit cuts off at all settings
Remedy
Not plugged in at power point
l
Plug in and switch on
Power cut/failure
l l
Investigate cause
Allow to cool, re-ignite when power is restored
Air in gas pipe (Initial Installation)
l
Purge air (installer)
Gas lter blocked
l l
Service call
Not pushing ignition button rmly enough
l l
Push button rmly
Louvre obstructed
l
Remove obstruction
Gas leak
l
Turn off gas. Service call
Room too large
l
Check with retailer
Faulty fan
l l
Service call
Oxygen depletion system operating
l
Ventilate room
Air in hose
l
Try ignition again
Gas turned off at meter
l
Turn gas on
Automatic fan switch operating
l
Normal operation
SERVICE
This appliance does not contain user serviceable parts and MUST ONLY be serviced and repaired by an
authorised person. If the power supply cord or any other component of the heater are damaged, they MUST BE
replaced by Rinnai or a suitably qualied person.
Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best
service on your Rinnai appliance. Rinnai recommends that this appliance be serviced every 2 years. If your
appliance requires service, please call our National Help Line (contact numbers for which are on the back cover
of this manual).
NOTE
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
Faults caused by insucient gas supply, gas quality, installation errors or operation errors are not
covered by the Rinnai warranty. Refer to separate Warranty Manual for details.
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