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Lexmark X925DE User Manual
Lexmark X925DE
User's Guide PDF Lexmark X925
For X925DE.
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Contents
Safety information
Learning about the printer
Finding information about the printer
Selecting a location for the printer
Printer configurations
Basic functions of the scanner
Understanding the ADF and scanner glass
Understanding the printer control panel
Understanding the home screen
Understanding the home screen
Using the touch-screen buttons
Setting up and using the home screen applications
Finding the IP address of the printer
Accessing the Embedded Web Server
Exporting and importing a configuration using the Embedded Web Server
Activating the home screen applications
Setting up Forms and Favorites
Setting up Scan to Network
Setting up My MFP
Understanding WS-Scan
Setting up Remote Operator Panel
Additional printer setup
Installing internal options
Available internal options
Accessing the system board
Installing a memory card
Installing a flash memory or firmware card
Installing an Internal Solutions Port
Installing a printer hard disk
Removing a printer hard disk
Installing optional trays
Order of installation
Installing a printer stand and optional tray
Installing 550-sheet trays
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing the printer
Adding available options in the print driver
Networking
Preparing to set up the printer on an Ethernet network
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Changing port settings after installing a new network ISP
Setting up serial printing (Windows only)
Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Eco-Mode
Reducing printer noise
Adjusting Sleep mode
Using Hibernate Mode
Adjusting the brightness of the printer display
Setting the standard exit bin light
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading the standard or optional 550-sheet tray
Loading the multipurpose feeder
Linking and unlinking trays
Linking trays
Unlinking trays
Creating a custom name for a paper type
Assigning a custom paper type
Configuring a custom name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Printing
Printing a document
Printing a document
Printing in black and white
Adjusting toner darkness
Printing from a mobile device
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Printing a font sample list
Printing a directory list
Using Max Speed and Max Yield
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying film photos
Copying on transparencies or letterhead
Customizing copy settings
Copying to a different size
Making copies using paper from a selected tray
Copying different paper sizes
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom copy job (job build)
Placing information on copies
Placing the date and time at the top of each page
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while copying pages using the scanner glass
Canceling a copy job while pages are being printed
Understanding the copy screens and options
Copy from
Copy to
Copies
Scale
Darkness
Sides (Duplex)
Collate
Content
Color
Save As Shortcut
Using the advanced options
E-mailing
Getting ready to e-mail
Setting up the e-mail function
Configuring e-mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
E-mailing a document
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Canceling an e-mail
Understanding the e-mail options
Recipients
Subject
Message
File Name
Original Size
Resolution
Color
Content
Darkness
Send As
Page Setup
Scan Preview
Using the advanced options
Faxing
Getting the printer ready to fax
Initial fax setup
Connecting to an analog telephone line
Connecting to a DSL service
Connecting to a PBX or ISDN system
Connecting to a distinctive ring service
Connecting to an adapter for your country or region
Setting the outgoing fax or station name and number
Setting the date and time
Configuring the printer to observe daylight saving time
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the touch screen
Sending a fax
Sending a fax using the touch screen
Sending a fax using the computer
Sending a fax using shortcuts
Sending a fax using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Canceling a fax after the original documents have been scanned to memory
Understanding the fax options
Content
Resolution
Darkness
Color
Page Setup
Scan Preview
Delayed Send
Using the advanced options
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Scanning
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the touch screen
Scanning to an FTP address
Scanning to an FTP address using the touch screen
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Scanning to a computer or to a flash drive
Scanning to a computer using the Embedded Web Server
Scanning to a flash drive
Understanding the Scan Center features
Using the ScanBack Utility
Understanding the FTP options
FTP
File Name
Original Size
Send As
Color
Resolution
Darkness
Page Setup
Content
Scan Preview
Using the advanced options
Understanding the printer menus
Menus list
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Weight menu
Paper Loading menu
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Universal Setup menu
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network [x] menus
Network Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
Standard USB menu
Parallel [x] menu
Serial [x] menu
SMTP Setup menu
Security menu
Editing Security Setups menu
Miscellaneous Security Settings menu
Confidential Print menu
Erase Temporary Data Files menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Copy Settings menu
Fax Settings menu
Fax Mode (Analog Fax Setup) menu
Fax Mode (Fax Server Setup) menu
E-mail Settings menu
FTP Settings menu
Flash Drive menu
Print Settings
Setup menu
Job Accounting menu
Finishing menu
Quality menu
Utilities menu
XPS menu
PDF menu
PostScript menu
PCL Emul menu
HTML menu
Image menu
PictBridge menu
Help menu
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing non-volatile memory
Erasing printer hard disk memory
Configuring printer hard disk encryption
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Cleaning the ADF parts
Cleaning the printhead lenses
Storing supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering toner cartridges
Ordering imaging units
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering ADF replacement parts
Replacing supplies
Replacing an imaging unit
Replacing a toner cartridge
Replacing the waste toner bottle
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Administrative support
Finding printer security information
Using the Embedded Web Server
Checking the virtual display
Checking the status of the printer
Setting up e-mail alerts
Viewing reports
Restoring factory default settings
Clearing jams
Avoiding jams
Understanding jam numbers and locations
200 paper jam
201 paper jam
203 paper jam
230 paper jam
231â239 paper jams
24x paper jam
250 paper jam
280â289 paper jams
290â292 paper jams
451 paper jam
Troubleshooting
Solving basic printer problems
Understanding the printer messages
Adjusting color
An error has occurred with the USB drive. Please remove and reinsert drive.
Change [paper source] to [custom type name]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [custom string]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [paper size] [paper type]
Change [paper source] to [paper size] [paper type] load [orientation]
Close [tray] door
Close front or side door
Disk corrupted
Disk near full. Securely clearing disk space.
Disk problem
Error reading USB drive. Remove USB.
Insert Tray [x]
Install Tray [x]
Load [src] with [custom type name]
Load [src] with [custom string]
Load [src] with [size]
Load [src] with [type] [size]
Load Manual Feeder with [custom type name]
Load Manual Feeder with [custom string]
Load Manual Feeder with [paper size]
Load Manual Feeder with [paper type] [paper size]
Paper changes needed
Remove paper from standard output bin
Replace separator pad
Restore held jobs?
Some held jobs were not restored
Supply needed to complete job
Tray [x] paper size unsupported
Unsupported disk
1565 Emulation error, load emulation option
30.xx Missing [color] cartridge and/or [color] imaging unit
31.xx Missing or defective [color] cartridge
32.xx [color] cartridge part number unsupported by device
34 Incorrect paper size, open [src]
35 Insufficient memory to support Resource Save feature
36 Printer service required
37 Insufficient memory to collate job
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be restored
38 Memory full
39 Complex page, some data may not have printed
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Serial option [x] error
54 Standard network software error
54 Network [x] software error
55 Unsupported option in slot [x]
56 Parallel port [x] disabled
56 Serial port [x] disabled
56 Standard parallel port disabled
56 Standard USB port disabled
56 USB port [x] disabled
57 Configuration change, some held jobs were not restored
58 Input config error
58 Too many disks installed
58 Too many flash options installed
58 Too many trays attached
61 Remove defective disk
62 Disk full
80.xx Fuser near life warning
80.xx Fuser life warning
80.xx Replace fuser
80.xx Fuser missing
82.xx Replace waste toner bottle
82.xx Waste toner bottle nearly full
83.xx Transfer module life warning
83.xx Transfer module missing
83.xx Replace transfer module
84 Defective [color] imaging unit
84.xx [color] imaging unit nearly low
84.xx [color] imaging unit low
84.xx Replace [color] imaging unit and [color] cartridge
84 Unsupported [color] imaging unit
88.xx [color] cartridge nearly low
88.xx [color] cartridge low
88.2x Replace [color] cartridge
Solving printing problems
Multiple-language PDF files do not print
Printer control panel display is blank or displays only diamonds
Error message about reading USB drive appears
Print jobs do not print
Make sure there is no problem with your printer
Make sure the printer is ready to print
Check if a supply is missing or needs replacement
Check if the standard exit bin is full
Check if the paper tray is empty
Make sure the correct printer software is installed
Make sure the internal print server is working properly
Make sure you are using a recommended USB, serial, or Ethernet cable
Make sure printer cables are securely connected
Confidential and other held jobs do not print
Partial job, no job, or blank page prints
Make sure the printer has sufficient memory
Print job takes longer than expected
Reduce the complexity of the print job
Turn off the Page Protect setting
Change the environmental settings
Job prints from the wrong tray or on the wrong paper
Check the paper type and paper size settings
Incorrect characters print
Tray linking does not work
Load the same size and type of paper
Use the same Paper Size and Paper Type settings
Large jobs do not collate
Make sure Collate is set to On
Reduce the complexity of the print job
Make sure the printer has enough memory
Unexpected page breaks occur
Increase the Print Timeout value
Solving copy problems
Copier does not respond
Check the display for error messages
Check the power
Scanner unit does not close
Poor copy quality
Clear any error messages
Replace the toner or print cartridge
Clean the scanner glass
Adjust the toner darkness of the copy
Make sure the quality of the original document is satisfactory
Place the original document properly
Make sure to use the appropriate Copy settings
Partial document or photo copies
Check the document placement
Check the paper size setting
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
Check the cable connections
An error may have occurred in the program
Scanning takes too long or freezes the computer
Other software programs may be interfering with scanning
The scan resolution may be set too high
Poor scanned image quality
Check the display for error messages
The scanner glass may be dirty
Adjust the scan resolution
Check the quality of the original document
Check the document placement
Partial document or photo scans
Check the document placement
Check the paper size setting
Cannot scan from a computer
Check the display for error messages
Check the power
Check the cable connections
Solving fax problems
Fax and e-mail functions are not set up
Caller ID is not shown
Cannot send or receive a fax
Check the display for error messages
Check the power
Check the printer connections
Check the telephone wall jack
Review this digital phone service checklist
Check for a dial tone
Temporarily disconnect other equipment
Check for jams
Temporarily disable Call Waiting
Voice Mail service may be interfering with the fax transmission
The printer memory may be full
Can send but not receive faxes
Load paper
Check the ring count delay settings
Replace the toner or print cartridge
Can receive but not send faxes
The printer is not in Fax mode
The document is not loaded properly
Make sure the shortcut number is set up properly
Received fax has poor print quality
Resend the document
Replace the cartridge
Make sure the fax transmission speed is not set too high
Solving home screen application problems
An application error has occurred
Check the system log for relevant details
Make sure the file name you want to scan to is not already in use
Adjust the scan settings
Contact customer support
Solving option problems
Option does not operate correctly or quits after it is installed
Reset the printer
Check to see if the option is connected to the printer
Make sure the option is installed correctly
Make sure the option is selected
Paper tray problems
Make sure the paper is loaded correctly
Reset the printer
Make sure the paper tray is installed correctly
Cannot detect flash memory card
Cannot detect printer hard disk
Internal Solutions Port does not operate correctly
Check the Internal Solutions Port (ISP) connections
Check the cable
Make sure the network software is configured correctly
Internal print server does not operate correctly
Check the print server connections
Make sure the network software is configured correctly
Memory card
USB/parallel interface card does not operate correctly
Check the USB/parallel interface card connection
Check the cable
Solving paper feed problems
Paper frequently jams
Check the paper
Make sure there is not too much paper in the paper tray
Check the paper guides
The paper may have absorbed moisture due to high humidity
Paper jam message remains after jam is cleared
Check the paper path
Jammed pages are not reprinted
Turn on Jam Recovery
Solving print quality problems
Characters have jagged or uneven edges
Clipped images
Check the guides
Check the paper size setting
Fine horizontal lines appear on color pages
Gray background
Check the Toner Darkness setting
The toner cartridge may be worn or defective
Incorrect margins
Check the paper guides
Check the paper size setting
Light colored line, white line, or incorrectly colored line appears on prints
Make sure there is no defective toner cartridge
Make sure the imaging unit is not defective
Make sure the transfer module is not defective
Clean the printhead lenses
Paper curl
Check the paper type and weight settings
Load paper from a fresh package
Print irregularities
Load paper from a fresh package
Check the paper type and weight settings
Avoid textured paper with rough finishes
Make sure there is no defective toner cartridge
Make sure the transfer module is not defective
Make sure the fuser is not defective
Print is too dark
Check the darkness, brightness, and contrast settings
Load paper from a fresh package
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure there is no defective toner cartridge
Print is too light
Check the darkness, brightness, and contrast settings
Load paper from a fresh package
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure the toner cartridge is not low on toner
Make sure there is no defective toner cartridge
Printer is printing blank pages
Make sure there is no packing material left on the toner or print cartridge
Make sure the toner or print cartridge is not low on toner
Repeating defects appear on a page
Shadow images appear on prints
Check the paper type and weight settings
Make sure the imaging unit is not defective
Make sure the toner cartridge is not low on toner
Skewed print
Check the paper guides
Check the paper
Solid color pages
Make sure the imaging unit is installed correctly and is not defective
Make sure the toner cartridges are installed correctly, are not defective and not low on toner
Streaked horizontal lines appear on prints
Select another tray or feeder
Make sure there is no worn, defective, or empty toner cartridge
Clear the paper path around the toner cartridge
Streaked vertical lines appear on prints
Select another tray or feeder
Make sure there is no worn, defective, or empty toner cartridge
Clear the paper path around the toner cartridge
Make sure there is no toner in the paper path
Toner fog or background shading appears on the page
Toner rubs off
Toner specks
Transparency print quality is poor
Check the transparencies
Check the paper type setting
Uneven print density
Make sure there is no defective or worn toner cartridge
Make sure the imaging unit is not defective
Solving color quality problems
FAQ about color printing
Embedded Web Server does not open
Check the network connection
Check the address entered in the Web browser
Temporarily disable Web proxy servers
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Modular component notice
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
India E-Waste notice
Product disposal
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
European Community (EC) directives conformity
Radio interference notice
Notice to users of the US telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Notice to Users in the European Union
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada (Canada)
Notice to users in the European Union
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
Patent acknowledgment
Index
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Contents
Table of Contents
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Troubleshooting
Bookmarks
X925
User's Guide
October 20
14
www.lexmark
.com
Machine type(s):
7541
Model(s):
032, 036, 096
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File type: PDF
File name: 15568410_x925de.pdf
File size: 6.37 MB
File Language: English
Pages: 320
Author: Lexmark
File created: 2014-11-10
Published: 2023-11-10
Updated: 2023-11-10
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Other documents for Lexmark X925DE
The following documents are available:
Other Documents
User's Guide PDF Lexmark X925 - (English)
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Quick Reference Lexmark X925 - (English)
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Forms and Bar Code Card User's Guide - (English)
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Virtual Configuration Center Administrator's Guide - (English)
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Embedded Web Server — Security Administrator's Guide - (English)
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Card Stock and Label Guide - (English)
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Universal Print Driver Version 3.0a White Paper - (English)
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Product Information Guide - (English)
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Printer, Option, and Stand Compatibility Guide - (English)
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Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Specification
Technical Reference Lexmark C925, X925 - (English)
Download
User Manual
PRESCRIBE Emulation Technical Reference Guide - (English)
Download
Forms and Bar Code Card Technical Reference Guide - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: X925DE
Category:
Printer - Copier - Fax - Scanner
See other models:
X792DTFE
C792DTE
C935
MX310DN
C950DE
Related Products
Lexmark X925
Lexmark X950DE
Lexmark X952DE
Lexmark X954DE
Lexmark X952DTE
Lexmark X954DHE
Lexmark X950DHE
Table of Contents
×
Contents
2
Safety information
7
Learning about the printer
9
Finding information about the printer
9
Selecting a location for the printer
10
Printer configurations
11
Basic functions of the scanner
13
Understanding the ADF and scanner glass
14
Understanding the printer control panel
15
Understanding the home screen
17
Understanding the home screen
17
Using the touch-screen buttons
18
Setting up and using the home screen applications
22
Finding the IP address of the printer
22
Accessing the Embedded Web Server
22
Exporting and importing a configuration using the Embedded Web Server
23
Activating the home screen applications
24
Setting up Forms and Favorites
24
Setting up Scan to Network
24
Setting up My MFP
25
Understanding WS-Scan
25
Setting up Remote Operator Panel
25
Additional printer setup
27
Installing internal options
27
Available internal options
27
Accessing the system board
27
Installing a memory card
29
Installing a flash memory or firmware card
31
Installing an Internal Solutions Port
32
Installing a printer hard disk
35
Removing a printer hard disk
36
Installing optional trays
38
Order of installation
38
Installing a printer stand and optional tray
38
Installing 550-sheet trays
45
Attaching cables
52
Verifying printer setup
53
Printing a menu settings page
53
Printing a network setup page
53
Setting up the printer software
53
Installing the printer
53
Adding available options in the print driver
53
Networking
54
Preparing to set up the printer on an Ethernet network
54
Preparing to set up the printer on a wireless network
55
Installing the printer on a wireless network (Windows)
55
Installing the printer on a wireless network (Macintosh)
57
Changing port settings after installing a new network ISP
60
Setting up serial printing (Windows only)
60
Minimizing your printer's environmental impact
62
Saving paper and toner
62
Using recycled paper
62
Conserving supplies
62
Saving energy
63
Using Eco-Mode
63
Reducing printer noise
63
Adjusting Sleep mode
64
Using Hibernate Mode
64
Adjusting the brightness of the printer display
65
Setting the standard exit bin light
65
Recycling
66
Recycling Lexmark products
66
Recycling Lexmark packaging
66
Returning Lexmark cartridges for reuse or recycling
66
Loading paper and specialty media
68
Setting the paper size and type
68
Configuring Universal paper settings
68
Loading the standard or optional 550-sheet tray
68
Loading the multipurpose feeder
72
Linking and unlinking trays
75
Linking trays
75
Unlinking trays
75
Creating a custom name for a paper type
76
Assigning a custom paper type
76
Configuring a custom name
76
Paper and specialty media guidelines
77
Paper guidelines
77
Paper characteristics
77
Unacceptable paper
78
Selecting paper
78
Selecting preprinted forms and letterhead
78
Using recycled paper and other office papers
78
Storing paper
79
Supported paper sizes, types, and weights
80
Supported paper sizes
80
Supported paper types and weights
82
Printing
83
Printing a document
83
Printing a document
83
Printing in black and white
83
Adjusting toner darkness
83
Printing from a mobile device
84
Printing from a flash drive
84
Printing from a flash drive
84
Supported flash drives and file types
85
Printing on specialty media
86
Tips on using letterhead
86
Tips on using transparencies
86
Tips on using envelopes
87
Tips on using labels
87
Tips on using card stock
88
Printing confidential and other held jobs
88
Storing print jobs in the printer
88
Printing confidential and other held jobs
89
Printing information pages
89
Printing a font sample list
89
Printing a directory list
90
Using Max Speed and Max Yield
90
Canceling a print job
90
Canceling a print job from the printer control panel
90
Canceling a print job from the computer
91
Copying
92
Making copies
92
Making a quick copy
92
Copying using the ADF
92
Copying using the scanner glass
93
Copying film photos
93
Copying on transparencies or letterhead
93
Customizing copy settings
93
Copying to a different size
93
Making copies using paper from a selected tray
94
Copying different paper sizes
94
Copying on both sides of the paper (duplexing)
95
Reducing or enlarging copies
95
Adjusting copy quality
95
Collating copies
96
Placing separator sheets between copies
96
Copying multiple pages onto a single sheet
97
Creating a custom copy job (job build)
97
Placing information on copies
98
Placing the date and time at the top of each page
98
Placing an overlay message on each page
98
Canceling a copy job
99
Canceling a copy job while the document is in the ADF
99
Canceling a copy job while copying pages using the scanner glass
99
Canceling a copy job while pages are being printed
99
Understanding the copy screens and options
99
Copy from
99
Copy to
99
Copies
100
Scale
100
Darkness
100
Sides (Duplex)
100
Collate
100
Content
100
Color
101
Save As Shortcut
101
Using the advanced options
101
E-mailing
102
Getting ready to e-mail
102
Setting up the e-mail function
102
Configuring e-mail settings
102
Creating an e-mail shortcut
103
Creating an e-mail shortcut using the Embedded Web Server
103
Creating an e-mail shortcut using the touch screen
103
E-mailing a document
104
Sending an e-mail using the touch screen
104
Sending an e-mail using a shortcut number
104
Sending an e-mail using the address book
104
Customizing e-mail settings
105
Adding e-mail subject and message information
105
Changing the output file type
105
Canceling an e-mail
105
Understanding the e-mail options
105
Recipients
105
Subject
105
Message
106
File Name
106
Original Size
106
Resolution
106
Color
106
Content
106
Darkness
107
Send As
107
Page Setup
107
Scan Preview
107
Using the advanced options
107
Faxing
108
Getting the printer ready to fax
108
Initial fax setup
109
Connecting to an analog telephone line
110
Connecting to a DSL service
110
Connecting to a PBX or ISDN system
110
Connecting to a distinctive ring service
111
Connecting to an adapter for your country or region
111
Setting the outgoing fax or station name and number
112
Setting the date and time
112
Configuring the printer to observe daylight saving time
113
Creating shortcuts
113
Creating a fax destination shortcut using the Embedded Web Server
113
Creating a fax destination shortcut using the touch screen
114
Sending a fax
114
Sending a fax using the touch screen
114
Sending a fax using the computer
114
Sending a fax using shortcuts
115
Sending a fax using the address book
115
Customizing fax settings
116
Changing the fax resolution
116
Making a fax lighter or darker
116
Sending a fax at a scheduled time
116
Viewing a fax log
117
Blocking junk faxes
117
Canceling an outgoing fax
117
Canceling a fax while the original documents are still scanning
117
Canceling a fax after the original documents have been scanned to memory
118
Understanding the fax options
118
Content
118
Resolution
118
Darkness
119
Color
119
Page Setup
119
Scan Preview
119
Delayed Send
119
Using the advanced options
119
Holding and forwarding faxes
120
Holding faxes
120
Forwarding a fax
120
Scanning
122
Creating shortcuts
122
Creating an FTP shortcut using the Embedded Web Server
122
Creating an FTP shortcut using the touch screen
123
Scanning to an FTP address
123
Scanning to an FTP address using the touch screen
123
Scanning to an FTP address using a shortcut number
123
Scanning to an FTP address using the address book
123
Scanning to a computer or to a flash drive
124
Scanning to a computer using the Embedded Web Server
124
Scanning to a flash drive
125
Understanding the Scan Center features
125
Using the ScanBack Utility
125
Understanding the FTP options
126
FTP
126
File Name
126
Original Size
126
Send As
126
Color
127
Resolution
127
Darkness
127
Page Setup
127
Content
127
Scan Preview
128
Using the advanced options
128
Understanding the printer menus
129
Menus list
129
Supplies menu
130
Paper menu
132
Default Source menu
132
Paper Size/Type menu
133
Configure MP menu
136
Substitute Size menu
136
Paper Weight menu
136
Paper Loading menu
138
Custom Types menu
139
Custom Names menu
140
Custom Scan Sizes menu
140
Universal Setup menu
140
Reports menu
141
Reports menu
141
Network/Ports menu
143
Active NIC menu
143
Standard Network or Network [x] menus
143
Network Reports menu
145
Network Card menu
145
TCP/IP menu
145
IPv6 menu
146
Wireless menu
147
AppleTalk menu
148
Standard USB menu
148
Parallel [x] menu
150
Serial [x] menu
152
SMTP Setup menu
154
Security menu
155
Editing Security Setups menu
155
Miscellaneous Security Settings menu
156
Confidential Print menu
157
Erase Temporary Data Files menu
158
Security Audit Log menu
158
Set Date and Time menu
159
Settings menu
160
General Settings menu
160
Copy Settings menu
169
Fax Settings menu
173
Fax Mode (Analog Fax Setup) menu
173
Fax Mode (Fax Server Setup) menu
181
E-mail Settings menu
183
FTP Settings menu
189
Flash Drive menu
193
Print Settings
198
Setup menu
198
Job Accounting menu
200
Finishing menu
201
Quality menu
203
Utilities menu
205
XPS menu
206
PDF menu
206
PostScript menu
206
PCL Emul menu
207
HTML menu
210
Image menu
211
PictBridge menu
212
Help menu
212
Securing the memory before moving the printer
214
Statement of Volatility
214
Erasing volatile memory
214
Erasing non-volatile memory
215
Erasing printer hard disk memory
215
Configuring printer hard disk encryption
216
Maintaining the printer
218
Cleaning the exterior of the printer
218
Cleaning the scanner glass
218
Cleaning the ADF parts
219
Cleaning the printhead lenses
220
Storing supplies
223
Checking the status of supplies
224
Checking the status of supplies from the printer control panel
224
Checking the status of supplies from a network computer
224
Ordering supplies
224
Ordering toner cartridges
224
Ordering imaging units
225
Ordering a fuser or a transfer module
225
Ordering a waste toner bottle
225
Ordering ADF replacement parts
225
Replacing supplies
226
Replacing an imaging unit
226
Replacing a toner cartridge
228
Replacing the waste toner bottle
230
Moving the printer
232
Before moving the printer
232
Moving the printer to another location
232
Shipping the printer
232
Administrative support
233
Finding printer security information
233
Using the Embedded Web Server
233
Checking the virtual display
233
Checking the status of the printer
233
Setting up e-mail alerts
234
Viewing reports
234
Restoring factory default settings
234
Clearing jams
236
Avoiding jams
236
Understanding jam numbers and locations
236
200 paper jam
238
201 paper jam
239
203 paper jam
240
230 paper jam
240
231â239 paper jams
241
24x paper jam
242
250 paper jam
245
280â289 paper jams
245
290â292 paper jams
246
451 paper jam
246
Troubleshooting
247
Solving basic printer problems
247
Understanding the printer messages
247
Adjusting color
247
An error has occurred with the USB drive. Please remove and reinsert drive.
247
Change [paper source] to [custom type name]
247
Change [paper source] to [custom type name] load [orientation]
248
Change [paper source] to [custom string]
248
Change [paper source] to [custom string] load [orientation]
248
Change [paper source] to [paper size] [paper type]
248
Change [paper source] to [paper size] [paper type] load [orientation]
248
Close [tray] door
248
Close front or side door
249
Disk corrupted
249
Disk near full. Securely clearing disk space.
249
Disk problem
249
Error reading USB drive. Remove USB.
249
Insert Tray [x]
249
Install Tray [x]
249
Load [src] with [custom type name]
250
Load [src] with [custom string]
250
Load [src] with [size]
250
Load [src] with [type] [size]
250
Load Manual Feeder with [custom type name]
250
Load Manual Feeder with [custom string]
251
Load Manual Feeder with [paper size]
251
Load Manual Feeder with [paper type] [paper size]
251
Paper changes needed
251
Remove paper from standard output bin
251
Replace separator pad
251
Restore held jobs?
251
Some held jobs were not restored
252
Supply needed to complete job
252
Tray [x] paper size unsupported
252
Unsupported disk
252
1565 Emulation error, load emulation option
252
30.xx Missing [color] cartridge and/or [color] imaging unit
252
31.xx Missing or defective [color] cartridge
252
32.xx [color] cartridge part number unsupported by device
252
34 Incorrect paper size, open [src]
253
35 Insufficient memory to support Resource Save feature
253
36 Printer service required
253
37 Insufficient memory to collate job
253
37 Insufficient memory for Flash Memory Defragment operation
253
37 Insufficient memory, some Held Jobs were deleted
253
37 Insufficient memory, some held jobs will not be restored
254
38 Memory full
254
39 Complex page, some data may not have printed
254
51 Defective flash detected
254
52 Not enough free space in flash memory for resources
254
53 Unformatted flash detected
254
54 Serial option [x] error
254
54 Standard network software error
255
54 Network [x] software error
255
55 Unsupported option in slot [x]
255
56 Parallel port [x] disabled
255
56 Serial port [x] disabled
255
56 Standard parallel port disabled
256
56 Standard USB port disabled
256
56 USB port [x] disabled
256
57 Configuration change, some held jobs were not restored
256
58 Input config error
256
58 Too many disks installed
256
58 Too many flash options installed
257
58 Too many trays attached
257
61 Remove defective disk
257
62 Disk full
257
80.xx Fuser near life warning
257
80.xx Fuser life warning
258
80.xx Replace fuser
258
80.xx Fuser missing
258
82.xx Replace waste toner bottle
258
82.xx Waste toner bottle nearly full
258
83.xx Transfer module life warning
258
83.xx Transfer module missing
258
83.xx Replace transfer module
258
84 Defective [color] imaging unit
259
84.xx [color] imaging unit nearly low
259
84.xx [color] imaging unit low
259
84.xx Replace [color] imaging unit and [color] cartridge
259
84 Unsupported [color] imaging unit
259
88.xx [color] cartridge nearly low
259
88.xx [color] cartridge low
259
88.2x Replace [color] cartridge
260
Solving printing problems
260
Multiple-language PDF files do not print
260
Printer control panel display is blank or displays only diamonds
260
Error message about reading USB drive appears
260
Print jobs do not print
260
Make sure there is no problem with your printer
260
Make sure the printer is ready to print
260
Check if a supply is missing or needs replacement
260
Check if the standard exit bin is full
261
Check if the paper tray is empty
261
Make sure the correct printer software is installed
261
Make sure the internal print server is working properly
261
Make sure you are using a recommended USB, serial, or Ethernet cable
261
Make sure printer cables are securely connected
261
Confidential and other held jobs do not print
261
Partial job, no job, or blank page prints
261
Make sure the printer has sufficient memory
262
Print job takes longer than expected
262
Reduce the complexity of the print job
262
Turn off the Page Protect setting
262
Change the environmental settings
262
Job prints from the wrong tray or on the wrong paper
262
Check the paper type and paper size settings
262
Incorrect characters print
262
Tray linking does not work
262
Load the same size and type of paper
262
Use the same Paper Size and Paper Type settings
263
Large jobs do not collate
263
Make sure Collate is set to On
263
Reduce the complexity of the print job
263
Make sure the printer has enough memory
263
Unexpected page breaks occur
263
Increase the Print Timeout value
263
Solving copy problems
263
Copier does not respond
263
Check the display for error messages
263
Check the power
264
Scanner unit does not close
264
Poor copy quality
264
Clear any error messages
264
Replace the toner or print cartridge
264
Clean the scanner glass
264
Adjust the toner darkness of the copy
264
Make sure the quality of the original document is satisfactory
265
Place the original document properly
265
Make sure to use the appropriate Copy settings
265
Partial document or photo copies
265
Check the document placement
265
Check the paper size setting
266
Solving scanner problems
266
Checking an unresponsive scanner
266
Scan was not successful
266
Check the cable connections
266
An error may have occurred in the program
266
Scanning takes too long or freezes the computer
266
Other software programs may be interfering with scanning
266
The scan resolution may be set too high
267
Poor scanned image quality
267
Check the display for error messages
267
The scanner glass may be dirty
267
Adjust the scan resolution
267
Check the quality of the original document
267
Check the document placement
267
Partial document or photo scans
267
Check the document placement
267
Check the paper size setting
267
Cannot scan from a computer
268
Check the display for error messages
268
Check the power
268
Check the cable connections
268
Solving fax problems
268
Fax and e-mail functions are not set up
268
Caller ID is not shown
268
Cannot send or receive a fax
269
Check the display for error messages
269
Check the power
269
Check the printer connections
269
Check the telephone wall jack
269
Review this digital phone service checklist
269
Check for a dial tone
269
Temporarily disconnect other equipment
270
Check for jams
270
Temporarily disable Call Waiting
270
Voice Mail service may be interfering with the fax transmission
270
The printer memory may be full
270
Can send but not receive faxes
270
Load paper
270
Check the ring count delay settings
270
Replace the toner or print cartridge
271
Can receive but not send faxes
271
The printer is not in Fax mode
271
The document is not loaded properly
271
Make sure the shortcut number is set up properly
271
Received fax has poor print quality
271
Resend the document
271
Replace the cartridge
271
Make sure the fax transmission speed is not set too high
271
Solving home screen application problems
272
An application error has occurred
272
Check the system log for relevant details
272
Make sure the file name you want to scan to is not already in use
272
Adjust the scan settings
272
Contact customer support
272
Solving option problems
273
Option does not operate correctly or quits after it is installed
273
Reset the printer
273
Check to see if the option is connected to the printer
273
Make sure the option is installed correctly
273
Make sure the option is selected
273
Paper tray problems
273
Make sure the paper is loaded correctly
273
Reset the printer
273
Make sure the paper tray is installed correctly
274
Cannot detect flash memory card
274
Cannot detect printer hard disk
274
Internal Solutions Port does not operate correctly
274
Check the Internal Solutions Port (ISP) connections
274
Check the cable
274
Make sure the network software is configured correctly
274
Internal print server does not operate correctly
274
Check the print server connections
274
Make sure the network software is configured correctly
274
Memory card
275
USB/parallel interface card does not operate correctly
275
Check the USB/parallel interface card connection
275
Check the cable
275
Solving paper feed problems
275
Paper frequently jams
275
Check the paper
275
Make sure there is not too much paper in the paper tray
275
Check the paper guides
275
The paper may have absorbed moisture due to high humidity
275
Paper jam message remains after jam is cleared
275
Check the paper path
275
Jammed pages are not reprinted
276
Turn on Jam Recovery
276
Solving print quality problems
276
Characters have jagged or uneven edges
276
Clipped images
276
Check the guides
276
Check the paper size setting
276
Fine horizontal lines appear on color pages
277
Gray background
277
Check the Toner Darkness setting
277
The toner cartridge may be worn or defective
277
Incorrect margins
277
Check the paper guides
277
Check the paper size setting
278
Light colored line, white line, or incorrectly colored line appears on prints
278
Make sure there is no defective toner cartridge
278
Make sure the imaging unit is not defective
278
Make sure the transfer module is not defective
278
Clean the printhead lenses
278
Paper curl
279
Check the paper type and weight settings
279
Load paper from a fresh package
279
Print irregularities
279
Load paper from a fresh package
279
Check the paper type and weight settings
279
Avoid textured paper with rough finishes
279
Make sure there is no defective toner cartridge
279
Make sure the transfer module is not defective
280
Make sure the fuser is not defective
280
Print is too dark
280
Check the darkness, brightness, and contrast settings
280
Load paper from a fresh package
280
Avoid textured paper with rough finishes
280
Check the Paper Type setting
280
Make sure there is no defective toner cartridge
281
Print is too light
281
Check the darkness, brightness, and contrast settings
281
Load paper from a fresh package
281
Avoid textured paper with rough finishes
281
Check the Paper Type setting
281
Make sure the toner cartridge is not low on toner
281
Make sure there is no defective toner cartridge
282
Printer is printing blank pages
282
Make sure there is no packing material left on the toner or print cartridge
282
Make sure the toner or print cartridge is not low on toner
282
Repeating defects appear on a page
282
Shadow images appear on prints
283
Check the paper type and weight settings
283
Make sure the imaging unit is not defective
283
Make sure the toner cartridge is not low on toner
283
Skewed print
284
Check the paper guides
284
Check the paper
284
Solid color pages
284
Make sure the imaging unit is installed correctly and is not defective
284
Make sure the toner cartridges are installed correctly, are not defective and not low on toner
284
Streaked horizontal lines appear on prints
285
Select another tray or feeder
285
Make sure there is no worn, defective, or empty toner cartridge
285
Clear the paper path around the toner cartridge
285
Streaked vertical lines appear on prints
285
Select another tray or feeder
285
Make sure there is no worn, defective, or empty toner cartridge
286
Clear the paper path around the toner cartridge
286
Make sure there is no toner in the paper path
286
Toner fog or background shading appears on the page
286
Toner rubs off
286
Toner specks
286
Transparency print quality is poor
287
Check the transparencies
287
Check the paper type setting
287
Uneven print density
287
Make sure there is no defective or worn toner cartridge
287
Make sure the imaging unit is not defective
287
Solving color quality problems
287
FAQ about color printing
287
Embedded Web Server does not open
290
Check the network connection
290
Check the address entered in the Web browser
291
Temporarily disable Web proxy servers
291
Contacting customer support
291
Notices
292
Product information
292
Edition notice
292
GOVERNMENT END USERS
292
Trademarks
293
Federal Communications Commission (FCC) compliance information statement
294
Modular component notice
294
Licensing notices
294
Noise emission levels
294
Waste from Electrical and Electronic Equipment (WEEE) directive
295
India E-Waste notice
295
Product disposal
295
Static sensitivity notice
295
ENERGY STAR
296
Temperature information
296
Laser notice
296
Power consumption
296
Product power consumption
296
Sleep Mode
297
Hibernate Mode
297
Off mode
297
Total energy usage
297
European Community (EC) directives conformity
298
Radio interference notice
298
Notice to users of the US telephone network: FCC requirements
298
Notice to users of the Canadian telephone network
299
Notice to users of the New Zealand telephone network
300
Notice to Users in the European Union
301
Regulatory notices for wireless products
301
Exposure to radio frequency radiation
302
Industry Canada (Canada)
302
Notice to users in the European Union
303
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
305
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
307
Patent acknowledgment
310
Index
311
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