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29
Troubleshooting Minor Faults
m Risk of electric shock!
Repairs may be carried out by customer service or
authorised technicians only.
If repairs are needed, and assuming that you cannot
eliminate the fault yourself with the aid the following
table:
■ Turn the programme selector to Off.
■ Disconnect the appliance from the mains.
■ Turn off the tap.
■ Call customer service, see page 33.
Fault Cause Remedial action
Washing machine door cannot be
opened.
There is water in the drum.
Select Spin Í.
Detergent residue in the detergent
drawer.
Safety function is active. Wait for 2 minutes.
Damp or lumpy detergent. Clean and dry the detergent
dispenser; see page 25.
Use the dosing aid for liquid
detergent.
Control lights do not come on. A fuse has triggered. Switch on/replace the fuse.
If the fault occurs repeatedly, call
Customer Service.
Power failure. An interrupted programme will be
resumed when the power returns. If
the washing is to be moved,
proceed as described under
“Cleaning the drain pump”; see
from page 26.
Plug is loose or not plugged in.
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