Lexmark MS410DN User Manual

MS410 Series

User's Guide

September 2022 www.lexmark.com

Machine type(s):

4514

Model(s):

420, 430

Contents

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Learning about the printer...........................................................................7

Finding information about the printer.............................................................................................................7

Selecting a location for the printer..................................................................................................................8

Printer conﬁgurations......................................................................................................................................... 9

Using the printer control panel........................................................................................................................11

Understanding the colors of the Sleep button and indicator lights......................................................12

Using the Embedded Web Server................................................................................................................. 12

Using the Local Printer Settings Utility......................................................................................................... 13

Additional printer setup..............................................................................14

Installing internal options................................................................................................................................. 14

Installing hardware options..............................................................................................................................17

Attaching cables.................................................................................................................................................18

Setting up the printer software.......................................................................................................................19

Networking...........................................................................................................................................................21

Verifying printer setup......................................................................................................................................24

Loading paper and specialty media......................................................... 26

Setting the paper size and type.................................................................................................................... 26

Conﬁguring Universal paper settings...........................................................................................................27

Using the standard bin and paper stop.......................................................................................................27

Loading trays......................................................................................................................................................28

Loading the multipurpose feeder..................................................................................................................32

Linking and unlinking trays.............................................................................................................................35

Paper and specialty media guide............................................................. 38

Using specialty media......................................................................................................................................38

Paper guidelines................................................................................................................................................40

Supported paper sizes, types, and weights............................................................................................... 44

Printing.........................................................................................................47

Printing a document..........................................................................................................................................47

Contents 2

Printing from a mobile device........................................................................................................................ 48

Printing information pages..............................................................................................................................49

Canceling a print job........................................................................................................................................ 49

Understanding the printer menus............................................................50

Menus list............................................................................................................................................................ 50

Paper menu........................................................................................................................................................ 50

Reports menu.....................................................................................................................................................59

Network/Ports menu........................................................................................................................................ 60

Security menu.................................................................................................................................................... 68

Settings menu.....................................................................................................................................................70

Saving money and the environment........................................................ 87

Saving paper and toner................................................................................................................................... 87

Saving energy.....................................................................................................................................................87

Recycling............................................................................................................................................................. 90

Securing the printer................................................................................... 92

Using the security lock feature......................................................................................................................92

Statement of Volatility...................................................................................................................................... 92

Erasing volatile memory.................................................................................................................................. 93

Erasing non‑volatile memory..........................................................................................................................93

Finding the printer security information...................................................................................................... 93

Maintaining the printer.............................................................................. 94

Cleaning the printer..........................................................................................................................................94

Checking the status of parts and supplies................................................................................................. 94

Estimated number of remaining pages....................................................................................................... 95

Ordering supplies..............................................................................................................................................95

Storing supplies................................................................................................................................................. 97

Replacing supplies............................................................................................................................................98

Moving the printer............................................................................................................................................ 101

Managing the printer................................................................................103

Finding advanced networking and administrator information.............................................................103

Accessing the remote control panel...........................................................................................................103

Viewing reports................................................................................................................................................103

Conﬁguring supply notiﬁcations from the Embedded Web Server....................................................104

Contents 3

Copying printer settings to other printers.................................................................................................104

Restoring factory default settings................................................................................................................105

Creating a printer control panel PIN...........................................................................................................105

Clearing jams.............................................................................................107

Avoiding jams....................................................................................................................................................107

Identifying jam locations................................................................................................................................108

Paper jam in the front door........................................................................................................................... 109

Paper jam in the rear door...............................................................................................................................111

Paper jam in the standard bin........................................................................................................................112

Paper jam in the duplex unit.......................................................................................................................... 112

Paper jam in trays..............................................................................................................................................113

Paper jam in the multipurpose feeder.........................................................................................................113

Troubleshooting.........................................................................................115

Understanding the printer messages..........................................................................................................115

Solving printer problems................................................................................................................................125

Solving print problems.....................................................................................................................................131

Embedded Web Server does not open..................................................................................................... 153

Contacting customer support.......................................................................................................................155

Notices........................................................................................................156

Product information.........................................................................................................................................156

Edition notice....................................................................................................................................................156

Power consumption........................................................................................................................................ 160

Index........................................................................................................... 166

Contents 4

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal

injury or printer damage:

• Turn the printer o using the power switch, and then unplug the power cord from the electrical outlet.

Safety information 5

• Disconnect all cords and cables from the printer before moving it.

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on

the right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your ﬁngers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections,

such as the fax feature, power cord, or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Safety information 6

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Setup documentation—The setup documentation

came with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The

guides are available at

http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending

on your operating system.

Learning about the printer 7

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site.

Support telephone numbers and hours of operation

for your country or region can be found on the

support Web site or on the printed warranty that came

with your printer.

Record the following information (located on the

store receipt and at the back of the printer), and have

it ready when you contact customer support so that

they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to

install any hardware options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure

airﬂow

in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer:

– Clean, dry, and free of dust.

– Away from stray staples and paper clips.

– Away from the direct airﬂow of air conditioners, heaters, or ventilators.

– Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 16 to 32°C (60 to 90°F)

Storage temperature ‑20 to 40°C (‑4 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 8

1 Right side 110 mm (4.33 in.)

2 Front 305 mm (12 in.)

3 Left side 65 mm (2.56 in.)

4 Rear 100 mm (3.94 in.)

5 Top 30 5 mm (12 in.)

Printer conﬁgurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

You can conﬁgure your printer by adding one optional 250‑ or 550‑sheet tray. For instructions on installing the

optional tray, see

“Installing optional trays” on page 17.

Learning about the printer 9

1 Printer control panel

2 Paper stop

3 Standard bin

4 Front door release button

5 Controller board access door

6 Standard 250‑sheet tray

7 Optional 250‑ or 550‑sheet tray

8 50‑sheet multipurpose feeder

9 Front door

Learning about the printer 10

Using the printer control panel

Use the To

1 Menus button Open the menus.

Notes:

• The menus are available only when the printer is in the Ready state.

• Pressing the button while navigating within the menus returns the printer control

panel to the top‑level menu screen.

2 Display View printing options as well as status and error messages.

3 Sleep button Enable Sleep mode or Hibernate mode.

Notes:

• Pressing any hard button will cause the printer to wake from Sleep mode.

• Pressing the Sleep button or the power switch will cause the printer to wake from

Hibernate mode.

4 Stop button

• Exit the menus and return to the Ready state.

• Stop printer activities, such as printing or downloading fonts.

5 Right arrow button

• Scroll through menus or to move between screens and menu options.

• Scroll through settings or text. For menus with numeric values, press and hold an

arrow button to scroll through the settings. Release the button when the value you

want appears.

6 Select button

• Open a menu.

• Display available values or settings for a menu. The current default setting is

indicated by an asterisk (*).

• Save the displayed value as the new user default setting.

7 Left arrow button

• Scroll through menus or to move between screens and menu options.

• Scroll through settings or text. For menus with numeric values, press and hold an

arrow button to scroll through the settings. Release the button when the value you

want appears.

Learning about the printer 11

Use the To

8 Back button Return to the previous screen.

9 Indicator light Determine the status of the printer.

Understanding the colors of the Sleep button and

indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes

completely o for 1.9 seconds in a slow,

pulsing pattern

The printer is in Hibernate mode.

Using the Embedded Web Server

Note: This feature is available only in network printers or printers connected to print servers.

If the printer is installed on a network, then you can use the Embedded Web Server to do the following:

• View the virtual display of the printer control panel.

• Check the status of the printer supplies.

• Conﬁgure supply notiﬁcations.

•

Conﬁgure

printer settings.

•

Conﬁgure

network settings.

• View reports.

To access the Embedded Web Server for your printer:

1 Obtain the printer IP address:

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section

Notes:

– An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

– If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Learning about the printer 12

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

The Embedded Web Server page appears.

Using the Local Printer Settings Utility

1 Access the Local Printer Settings Utility from the list of applications or the Start menu to adjust the printer

settings.

2 Save the changes using the Actions menu.

Note: To distribute the settings to other printers, save the settings in a command ﬁle.

Learning about the printer 13

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

Available internal options

• Flash memory

– Fonts

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1 Open the controller board access door.

2 Locate the memory card connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic

components or connectors.

Additional printer setup 14

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 14.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

Additional printer setup 15

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card ﬁrmly into place as shown in the illustration.

Additional printer setup 16

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be ﬂush against the controller

board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 20.

Installing hardware options

Installing optional trays

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer

o,

and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.

2 Unpack the tray, and then remove any packing material.

3 Remove the tray from the base.

4 Remove any packing material from inside the tray.

Additional printer setup 17

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Align the printer with the tray, and then slowly lower the printer into place.

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the

printer.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 20.

Attaching cables

Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.

Additional printer setup 18

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate parallel cable with the parallel port

• The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Use the To

USB port

Attach an optional wireless network adapter.

2 USB printer port Connect the printer to a computer.

Ethernet port

Connect the printer to a network.

Parallel port

Connect the printer to a computer.

5 Power switch Turn on or turn o the printer.

6 Printer power cord socket Connect the printer to an electrical outlet.

7 Security slot Attach a lock that will secure the printer in place.

These ports are available only in select printer models.

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to

http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

Additional printer setup 19

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Installing the Local Printer Settings Utility

1 Visit

http://support.lexmark.com, and then download the software.

2 Double‑click the software installer package.

3 Select an installation type, and then click Install.

4 Click Install to start the installation.

5 Click Agree to accept the license agreement.

6 Click Continue, and then follow the instructions on the computer screen.

Notes:

• Use the Local Printer Settings Utility to change the toner darkness, power saver, and paper size settings

for all print jobs. Use the printer software to change these settings for individual print jobs.

• This utility is supported only in select printer models.

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now

‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Additional printer setup 20

Networking

Notes:

• Purchase a MarkNet

N8352 wireless network adapter before setting up the printer on a wireless

network. For information on installing the wireless network adapter, see the instruction sheet that came

with the adapter.

• A Service Set Identiﬁer (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if

you are not sure which channel to select.

• Security Method—There are four basic options for Security Method:

– WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the

key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must

be set for the same type on the router and on the printer, or the printer will not be able to communicate

on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

•

Certiﬁcates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID

Additional printer setup 21

or the security information for your network, then see the documentation that came with the access

point, or contact your system support person.

– To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation

that came with the access point, see the Embedded Web Server associated with the access point, or

consult your system support person.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your printer is attached and working properly. For more information,

see the instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration method

1 From the printer control panel, navigate to:

> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi

Protected Setup >

> Start Push Button Method >

2 Follow the instructions on the printer display.

Using the Personal Identiﬁcation Number (PIN) method

1 From the printer control panel, navigate to:

> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi

Protected Setup >

> Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Additional printer setup 22

Connecting the printer to a wireless network using the printer software

Notes:

• Make sure that your printer is turned on.

• Make sure that the wireless network adapter is installed and working properly.

Using the Wireless Setup Utility (Windows only)

1 Check if the printer software is already installed.

2 Use the search command on the Start menu to locate Printer Home.

3 Open Printer Home, and then click Settings > Wireless Setup Utility.

4 Follow the steps on the computer screen.

Using the Wireless Setup Assistant (Macintosh only)

The Wireless Setup Assistant lets you:

•

Conﬁgure

the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Installing the Wireless Setup Assistant

1 Go to the Lexmark support Web site at

http://support.lexmark.com.

2 Download the latest Wireless Setup Assistant application.

3 Double‑click the downloaded software installer package.

4 Follow the instructions on the computer screen.

Launching the Wireless Setup Assistant

Notes:

• Make sure the printer is turned on.

• Make sure a wireless network adapter is installed in your printer and is working properly.

1 From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.

Note: If you encounter problems while running the application, then click

Additional printer setup 23

Connecting the printer to a wireless network using the Embedded Web

Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network

mode, and channel.

4 Click Submit.

5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then

turn the printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card

[x] section, see if the status is Connected.

Verifying printer setup

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed

correctly.

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default

settings. When you select and save other settings from the menus, they replace the factory default settings

as user default settings. A user default setting remains in eect until you access the menu again, choose

another value, and save it.

From the printer control panel, navigate to:

> Reports > > Menu Settings Page >

Additional printer setup 24

Printing a network setup page

If the printer is connected to a network, then print a network setup page to verify the network connection. This

page also provides important information that aids network printing conﬁguration.

1 From the printer control panel, navigate to:

> Reports > > Network Setup Page >

Note: If an optional print server is installed, then Print Network [x] Setup Page appears.

2 Check the

ﬁrst

section of the network setup page and

conﬁrm

that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be

malfunctioning. Consult your system support person for a solution, and then print another network setup

page.

Additional printer setup 25

Loading paper and specialty media

The selection and handling of paper and specialty media can

aect

how reliably documents print. For more

information, see

“Avoiding jams” on page 107 and “Storing paper” on page 43.

Setting the paper size and type

1 From the printer control panel, navigate to:

> Paper Menu > > Paper Size/Type >

2 Select Tray [x] Size or Tray [x] Type, and then press .

3 Change the paper size or type setting, and then press

Notes:

• The paper size setting for the standard 250‑sheet tray (Tray 1), optional 250‑ or 550‑sheet tray (Tray 2),

and the multipurpose feeder must be set manually in the Paper Size menu.

• The factory default paper type for Tray 1 is Plain Paper.

• The factory default paper type for the multipurpose feeder is Custom Type 6.

• The paper type setting must be manually set for all trays.

Loading paper and specialty media 26

Conﬁguring Universal paper settings

The Universal paper size is a user‑

deﬁned

setting that lets you print on paper sizes that are not preset in the

printer menus.

Notes:

• The smallest Universal paper size is 76 x 127 mm (3 x 5 inches), and is supported only from the

multipurpose feeder.

• The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper

sources.

From the control panel, navigate to:

> Paper Menu > > Universal Setup > > Units of Measure > > select the unit of measure

Specify the paper height and width

1 From the control panel, navigate to:

> Paper Menu > > Universal Setup > > Units of Measure > > select the unit of measure

2 Press the arrow buttons until Portrait Height or Portrait Width appears, and then press .

3 Change the settings, and then press

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75‑g/m

(20‑lb) paper. It collects prints facedown. The standard bin

includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

Loading paper and specialty media 27

To open the paper stop, pull it so that it ﬂips forward.

Note: Close the paper stop when moving the printer to another location.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may

cause a jam.

Loading paper and specialty media 28

2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

LGL

EXEC

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

LGL

EXEC

Notes:

• For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to

accommodate their length.

• When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed

to dust. To protect the paper from dust, you can purchase a dust cover separately. For more

information, contact customer support.

Loading paper and specialty media 29

• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide

tab toward the center of the tray to the A6‑size position.

• Make sure the width and length guides are aligned with the paper size indicators on the bottom of

the tray.

LTR

EXEC

LTR/LGL

EXEC

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

5 Load the paper stack.

Loading paper and specialty media 30

Notes:

• Load with the printable side facedown when using recycled or preprinted paper.

• Load prepunched paper with the holes on the top edge toward the front of the tray.

• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided

printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.

• Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide.

6 Insert the tray.

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading paper and specialty media 31

Loading the multipurpose feeder

Use the multipurpose feeder when printing on

dierent

paper sizes and types or specialty media, such as card

stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead.

1 Open the multipurpose feeder.

a Pull the multipurpose feeder extender.

b Pull the extender gently so that the multipurpose feeder is fully extended and open.

Loading paper and specialty media 32

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

3 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

• Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and

then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on

a level surface.

4 Load the paper or specialty media.

Notes:

• Do not force paper or specialty media into the multipurpose feeder.

Loading paper and specialty media 33

• Make sure the paper or specialty media is below the maximum paper ﬁll indicator located on the

paper guides.

Overﬁlling

may cause paper jams.

• Load paper, transparencies, and card stock with the recommended printable side faceup and the top

edge entering the printer

ﬁrst.

For more information on loading transparencies, see the packaging that

the transparencies came in.

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against

the edge of the paper so that the last few sheets of paper remain in place.

Loading paper and specialty media 34

• Load letterhead faceup with the top edge entering the printer ﬁrst. For two‑sided (duplex) printing, load

letterhead facedown with the bottom edge entering the printer

ﬁrst.

• Load envelopes with the

ﬂap

on the left side facedown.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives. These envelopes may severely damage the printer.

5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or

specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

The printer links trays when the

speciﬁed

paper size and type are the same. When a linked tray becomes empty,

paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.

Linking and unlinking trays

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

Loading paper and specialty media 35

3 Change the tray settings to specify the paper size and type for the tray.

• To link trays, make sure the paper size and type for the tray match with that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.

4 Click Submit.

Using the printer settings on the computer

Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or

Printer Settings.

Note: You can also specify the paper size and type for the tray using the printer control panel. For more

information, see

“Setting the paper size and type” on page 26.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the

printer. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occur

if settings are not properly conﬁgured.

Conﬁguring a custom paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address

ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in TCP/IP section.

The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a custom paper type.

Note: Plain Paper is the factory default paper type for all user‑deﬁned custom names.

4 Click Submit.

Using the printer settings on the computer

Depending on your operating system, access the Custom menu using the Local Printer Settings Utility or

Printer Settings.

Assigning a custom paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address

ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP

section. The IP address appears as four sets of numbers separated by periods, such as

123.123.123.123.

Loading paper and specialty media 36

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 From the Tray Conﬁguration section, select a paper source, and then select a custom paper type under the

paper type column.

4 Click Submit.

Using the printer settings on the computer

Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or

Printer Settings.

Loading paper and specialty media 37

Paper and specialty media guide

Notes:

• Make sure that the paper size, type, and weight are set correctly on the computer or control panel.

• Flex, fan, and straighten specialty media before loading them.

• The printer may print at a reduced speed to prevent damage to the fuser.

• For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark

support Web site at

http://support.lexmark.com.

Using specialty media

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,

thickness, and texture, can signiﬁcantly impact print quality. Print samples on the card stock being considered

for use before buying large quantities.

When printing on card stock:

• Make sure the Paper Type is Card Stock.

• Select the appropriate Paper Texture setting.

• Be aware that preprinting, perforation, and creasing may signiﬁcantly aect the print quality and cause jams

or other paper handling problems.

• Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to

240°C (464°F) without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting

introduces semi‑liquid and volatile components into the printer.

• Use grain short card stock when possible.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed speciﬁcally for laser printers. Check with the manufacturer or vendor to ensure

that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling

excessively, or releasing hazardous emissions.

• For best performance, use envelopes made from 90‑g/m

(24‑lb bond) paper or 25% cotton. All‑cotton

envelopes must not exceed 70‑g/m

(20‑lb bond) weight.

• Use only new envelopes from undamaged packages.

• To optimize performance and minimize jams, do not use envelopes that:

– Have excessive curl or twist

– Are stuck together or damaged in any way

– Have windows, holes, perforations, cutouts, or embossing

– Have metal clasps, string ties, or folding bars

– Have an interlocking design

Paper and specialty media guide 38

– Have postage stamps attached

– Have any exposed adhesive when the ﬂap is in the sealed or closed position

– Have bent corners

– Have rough, cockle, or laid ﬁnishes

• Adjust the width guides to

ﬁt

the width of the envelopes.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal

envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported.

For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available

http://support.lexmark.com.

When printing on labels:

• Use labels designed speciﬁcally for laser printers. Check with the manufacturer or vendor to verify that:

– The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling,

or releasing hazardous emissions.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172‑kPa (25‑psi) pressure

without delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial

sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner

cartridge warranties.

• Do not use labels with exposed adhesive.

• Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of the

label.

• Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive

should be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could

void the warranty.

• If zone coating of the adhesive is not possible, then remove a 2‑mm (0.08‑inch) strip on the leading and

driver edge, and then use a non‑oozing adhesive.

• Portrait orientation is recommended, especially when printing bar codes.

Tips on using letterhead

• Use letterhead designed speciﬁcally for laser printers.

• Print samples on the letterhead being considered for use before buying large quantities.

• Before loading letterhead, ﬂex, fan, and straighten the stack to prevent sheets from sticking together.

• Page orientation is important when printing on letterhead. For information on how to load letterhead, see:

–

“Loading trays” on page 28

– “Loading the multipurpose feeder” on page 32

Paper and specialty media guide 39

Tips on using transparencies

• Print a test page on the transparencies being considered for use before buying large quantities.

• Feed transparencies from the standard tray, or the multipurpose feeder.

• Use transparencies designed speciﬁcally for laser printers. Transparencies must be able to withstand

temperatures up to 185°C (365°F) without melting, discoloring,

osetting,

or releasing hazardous emissions.

Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper

menu, then transparencies can be printed at a temperature up to 195°C (383°F).

• Avoid getting ﬁngerprints on the transparencies to prevent print quality problems.

• Before loading transparencies, ﬂex, fan, and straighten the stack to prevent sheets from sticking together.

Paper guidelines

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these characteristics when

evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 90‑g/m

(24‑lb) bond grain long paper. The

multipurpose feeder can automatically feed paper weights up to 163‑g/m

(43‑lb) bond grain long paper. Paper

lighter than 60 g/m

(16 lb) might not be sti enough to feed properly, causing jams. For best performance, use

75‑g/m

(20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommended

to use 90 g/m

(24 lb) or heavier paper.

Note: Two‑sided printing is supported only for 60–90‑g/m

(16–24‑lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to

printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If

paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100

and 300 Sheeld points; however, smoothness between 150 and 250 Sheeld points produces the best print

quality.

Moisture content

The amount of moisture in paper

aects

both print quality and the ability of the printer to feed the paper correctly.

Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes

that can degrade its performance.

Paper and specialty media guide 40

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time to several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper

ﬁbers

in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–90‑g/m

(16–24‑lb) bond paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides

the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.

Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be

aected

by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) less than ±2.5 mm (±0.10

inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

(16 lb)

• Multiple‑part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid paper jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper and specialty media guide 41

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m

(16 to 24 lb) weight paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to

withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that

are not

aected

by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;

latex inks might not. When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without

melting or releasing hazardous emissions.

Using recycled paper and other

oce

papers

As an environmentally conscientious company, Lexmark supports the use of recycled paper produced

speciﬁcally for use in laser (electrophotographic) printers.

While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers

that represent recycled cut size copier papers available on the global market. This

scientiﬁc

testing is conducted

with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including

the following:

• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)

• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)

• Moisture content (Business papers should have low moisture: 4–5%.)

• Bending resistance and proper stiness means optimum feeding through the printer.

• Thickness (impacts how much can be loaded into a tray)

• Surface roughness (measured in Sheeld units, impacts print clarity and how well toner fuses to the paper)

• Surface friction (determines how easily sheets can be separated)

• Grain and formation (impacts curling, which also

inﬂuences

the mechanics of how the paper behaves as it

moves through the printer)

• Brightness and texture (look and feel)

Recycled papers are better than ever; however, the amount of recycled content in a paper

aects

the degree

of control over foreign matter. And while recycled papers are one good path to printing in an environmentally

responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as

colorants and “glue” often generates more carbon emissions than does normal paper production. However,

using recycled papers enables better resource management overall.

Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its

products. To gain a better understanding of the impact of printers on the environment, the company

commissioned a number of life cycle assessments and found that paper was identiﬁed as the primary contributor

(up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This

is due to the energy-intensive manufacturing processes required to make paper.

Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled

paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-

equipped to help customers minimize printing and copying waste. In addition, the company encourages

purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.

Paper and specialty media guide 42

Lexmark does not endorse speciﬁc suppliers, although a converter’s product list for special applications is

maintained. However, the following paper choice guidelines will help alleviate the environmental impact of

printing:

1 Minimize paper consumption.

2 Be selective about the origin of wood ﬁber. Buy from suppliers who carry certiﬁcations such as the Forestry

Stewardship Council (FSC) or the Program for the Endorsement of Forest

Certiﬁcation

(PEFC). These

certiﬁcations

guarantee that the paper manufacturer uses wood pulp from forestry operators that employ

environmentally and socially responsible forest management and restoration practices.

3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m

certiﬁed

paper, lower weight

paper, or recycled paper.

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be

aected

by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9

in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a

software application to successfully print on these forms.)

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers or curled papers

• Recycled papers that fail EN12281:2002 (European testing)

• Paper weighing less than 60 g/m

(16 lb)

• Multiple part forms or documents

For more information about Lexmark, visit

www.lexmark.com. General sustainability-related information can

be found at the Environmental Sustainability link.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

• Store individual packages on a

ﬂat

surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Paper and specialty media guide 43

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the sizes, types, and

weights of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

Supported paper sizes

Paper size Standard tray Optional 250‑ or

550

‑sheet tray

Multipurpose feeder Duplex mode

210 x 297 mm (8.3 x 11.7 in.)

148 x 210 mm (5.8 x 8.3 in.)

105 x 148 mm (4.1 x 5.8 in.)

X X

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Universal

1, 2

76.2 x 127 mm (3 x 5 in.) up to

216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

XX X

This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is speciﬁed by the software

application.

Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal

is supported in the optional 250- or 550-sheet tray only if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).

Universal is supported in duplex mode only if the width is at least 210 mm (8.3 in.) and the length is at least 279 mm

(11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

Paper and specialty media guide 44

Paper size Standard tray Optional 250‑ or

550

‑sheet tray

Multipurpose feeder Duplex mode

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

XX X

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

Other Envelope

229 x 356 mm (9 x 14 in.)

This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is speciﬁed by the software

application.

Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal

is supported in the optional 250- or 550-sheet tray only if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).

Universal is supported in duplex mode only if the width is at least 210 mm (8.3 in.) and the length is at least 279 mm

(11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

Supported paper types and weights

The standard tray supports 60–90‑g/m

(16–24‑lb) paper weights. The optional tray supports 60–120‑g/m

(16–

32‑lb) paper weights. The multipurpose feeder supports 60–163‑g/m

(16–43‑lb) paper weights.

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Plain paper

Card stock X X

Transparencies

Recycled

Glossy paper X X X

Paper labels

Vinyl labels X X X

Bond

Envelope X X

Rough envelope X

Paper and specialty media guide 45

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton X

One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

Bond and Heavy Paper are supported in duplex mode up to 90‑g/m

(24‑lb) paper weight.

Paper and specialty media guide 46

Printing

Printing a document

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the

print job.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Send the print job.

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness setting.

4 Click Submit.

Using the printer settings on the computer

Depending on your operating system, adjust the toner darkness settings using the Local Printer Settings

Utility or Printer Settings.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Print Settings > > Quality Menu > > Toner Darkne ss >

2 Adjust the toner darkness.

3 Press

Printing 47

Printing from a mobile device

Note: Make sure that the printer and mobile device share the same wireless network. For information on

conﬁguring

the wireless settings of your mobile device, see the documentation that came with the device.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing from a mobile device using Google Cloud Print

Google Cloud Print

is a mobile printing service that allows enabled applications on mobile devices to print

to any Google Cloud Print‑ready printer.

1 From the home screen of your mobile device, launch an enabled application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Note: This application is supported only in some Apple devices.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select the printer.

4 Send the print job.

Printing from a mobile device using Lexmark Mobile Print

Lexmark

Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing 48

Printing information pages

For more information on printing information pages, see

“Printing a menu settings page” on page 24 and

“Printing a network setup page” on page 25.

Printing a font sample list

From the printer control panel, navigate to either of the following:

> Reports > > Print Fonts > > PCL Fonts >

> Reports > > Print Fonts > > PostScript Fonts >

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press

> .

Canceling a print job from the computer

For Windows users

1 Open the printers folder, and then select your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

Printing 49

Understanding the printer menus

Menus list

Paper Menu Reports Network/Ports

Default Source

Paper Size/Type

Conﬁgure

Substitute Size

Paper Texture

Paper Weight

Paper Loading

Custom Types

Universal Setup

Menu Settings Page

Device Statistics

Network Setup Page

Print Fonts

Print Directory

Print Demo

Asset Report

Print Demo

Active NIC

Standard Network

Standard USB

Standard Parallel

SMTP Setup

Security Settings

Set Date and Time General Settings

Print Settings

Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page.

Depending on the printer setup, this menu item appears as Standard Network or Network [x].

Paper menu

Default Source menu

Use To

Default Source

Tray [x]

MP Feeder

Manual Paper

Manual Envelope

Set a default paper source for all print jobs.

Notes:

• Tray 1 (standard tray) is the factory default setting.

• From the Paper menu, set Conﬁgure MP to "Cassette" for MP Feeder

to appear as a menu setting.

• If two trays contain paper of the same size and type, and the trays

have the same settings, then the trays are automatically linked.

When one tray is empty, the print job continues using the linked tray.

Understanding the printer menus 50

Paper Size/Type menu

Use To

Tray [x] Size

JIS‑B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

Specify the paper size loaded in each tray.

Notes:

• Letter is the U.S. factory default setting. A4 is the international

factory default setting.

• If two trays contain paper of the same size and type, and the trays

have the same settings, then the trays are automatically linked.

When one tray is empty, the print job continues using the linked

tray.

• The A6 paper size is supported only in Tray 1 and the multipurpose

feeder.

Tray [x] Type

Plain Paper

Transparency

Recycled

Labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the type of paper loaded in each tray.

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type [x]

is the factory default setting for all other trays.

• If available, a user‑deﬁned name will appear instead of Custom

Type [x].

• Use this menu to

conﬁgure

automatic tray linking.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 51

Use To

MP Feeder Size

JIS B5

Letter

Legal

Executive

Oﬁcio

(Mexico)

Folio

Statement

Universal

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the paper size loaded in the multipurpose feeder.

Notes:

• Letter is the U.S. factory default setting. A4 is the international

factory default setting.

• From the Paper menu, set Conﬁgure MP to “Cassette” for MP

Feeder Size to appear as a menu.

• The multipurpose feeder does not automatically detect paper size.

Make sure to set the paper size value.

MP Feeder Type

Plain Paper

Card Stock

Transparency

Recycled

Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the type of paper loaded in the multipurpose feeder.

Notes:

• Custom Type [x] is the factory default setting.

• From the Paper menu, set Conﬁgure MP to “Cassette” for MP

Feeder Type to appear as a menu.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 52

Use To

Manual Paper Size

JIS B5

Letter

Legal

Executive

Oﬁcio

(Mexico)

Folio

Statement

Universal

Specify the paper size being manually loaded.

Note: Letter is the U.S. factory default setting. A4 is the international

factory default setting.

Manual Paper Type

Plain Paper

Card Stock

Transparency

Recycled

Labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the paper type being manually loaded.

Notes:

• Plain Paper is the factory default setting.

• From the Paper menu, set Conﬁgure MP to “Manual” for Manual

Paper Type to appear as a menu.

Manual Envelope Size

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the envelope size being manually loaded.

Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the

international factory default setting.

Manual Envelope Type

Envelope

Rough Envelope

Custom Type [x]

Specify the envelope type being manually loaded.

Note: Envelope is the factory default setting.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 53

Conﬁgure MP menu

Use To

Conﬁgure MP

Cassette

Manual

First

Determine when the printer selects paper from the multipurpose feeder.

Notes:

• Cassette is the factory default setting. Cassette conﬁgures the

multipurpose feeder as the default paper source.

• Manual sets the multipurpose feeder only for manual‑feed print jobs.

• First sets the multipurpose feeder as the primary paper source

regardless of settings.

Substitute Size menu

Use To

Substitute Size

O

Statement/A5

Letter/A4

All Listed

Substitute a speciﬁed paper size if the requested paper size is not

available.

Notes:

• All Listed is the factory default setting. All available substitutions are

allowed.

• O indicates that no size substitutions are allowed.

• Setting a size substitution lets the print job continue without Change

Paper appearing.

Paper Texture menu

Use To

Plain Texture

Smooth

Normal

Rough

Specify the relative texture of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock Texture

Smooth

Normal

Rough

Specify the relative texture of the card stock loaded.

Notes:

• Normal is the factory default setting.

• The options appear only if card stock is supported.

Transparency Texture

Smooth

Normal

Rough

Specify the relative texture of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Texture

Smooth

Normal

Rough

Specify the relative texture of the recycled paper loaded.

Note: Normal is the factory default setting.

Understanding the printer menus 54

Use To

Labels Texture

Smooth

Normal

Rough

Specify the relative texture of the labels loaded.

Note: Normal is the factory default setting.

Bond Texture

Smooth

Normal

Rough

Specify the relative texture of the bond paper loaded.

Note: Rough is the factory default setting.

Envelope Texture

Smooth

Normal

Rough

Specify the relative texture of the envelopes loaded.

Note: Normal is the factory default setting.

Rough Envelope Texture

Rough

Specify the relative texture of the rough envelopes loaded.

Letterhead Texture

Smooth

Normal

Rough

Specify the relative texture of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Texture

Smooth

Normal

Rough

Specify the relative texture of the preprinted paper loaded.

Note: Normal is the factory default setting.

Colored Texture

Smooth

Normal

Rough

Specify the relative texture of the colored paper loaded.

Note: Normal is the factory default setting.

Light Texture

Smooth

Normal

Rough

Specify the relative texture of the paper loaded.

Note: Normal is the factory default setting.

Heavy Texture

Smooth

Normal

Rough

Specify the relative texture of the paper loaded.

Note: Normal is the factory default setting.

Rough/Cotton Texture

Rough

Specify the relative texture of the cotton paper loaded.

Custom [x] Texture

Smooth

Normal

Rough

Specify the relative texture of the custom paper loaded.

Notes:

• Normal is the factory default setting.

• The options appear only if the custom type is supported.

Understanding the printer menus 55

Paper Weight menu

Use To

Plain Weight

Light

Normal

Heavy

Specify the relative weight of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock Weight

Light

Normal

Heavy

Specify the relative weight of the card stock loaded.

Note: Normal is the factory default setting.

Transparency Weight

Light

Normal

Heavy

Specify the relative weight of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Weight

Light

Normal

Heavy

Specify the relative weight of the recycled paper loaded.

Note: Normal is the factory default setting.

Labels Weight

Light

Normal

Heavy

Specify the relative weight of the labels loaded.

Note: Normal is the factory default setting.

Bond Weight

Light

Normal

Heavy

Specify the relative weight of the bond paper loaded.

Note: Normal is the factory default setting.

Envelope Weight

Light

Normal

Heavy

Specify the relative weight of the envelope loaded.

Note: Normal is the factory default setting.

Rough Envelope Weight

Light

Normal

Heavy

Specify the relative weight of the rough envelope loaded.

Note: Normal is the factory default setting.

Letterhead Weight

Light

Normal

Heavy

Specify the relative weight of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Weight

Light

Normal

Heavy

Specify the relative weight of the preprinted paper loaded.

Note: Normal is the factory default setting.

Understanding the printer menus 56

Use To

Colored Weight

Light

Normal

Heavy

Specify the relative weight of the colored paper loaded.

Note: Normal is the factory default setting.

Light Weight

Light

Specify that the weight of the paper loaded is light.

Heavy Weight

Heavy

Specify that the weight of the paper loaded is heavy.

Rough/Cotton Weight

Light

Normal

Heavy

Specify the relative weight of the cotton or rough paper loaded.

Note: Heavy is the factory default setting.

Custom [x] Weight

Light

Normal

Heavy

Specify the relative weight of the custom paper loaded.

Notes:

• Normal is the factory default setting.

• The options appear only when the custom type is supported.

Paper Loading menu

Use To

Recycled Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Recycled as the paper type.

Bond Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Bond as the paper type.

Letterhead Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Letterhead as the paper type.

Preprinted Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Preprinted as the paper type.

Colored Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Colored as the paper type.

Notes:

• Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing

Preferences or Print dialog.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

• O is the factory default setting for all the menus.

Understanding the printer menus 57

Use To

Light Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Light as the paper type.

Heavy Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Heavy as the paper type.

Custom [x] Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Custom [x] as the paper type.

Note: Custom [x] Loading is available only if the custom type is

supported.

Notes:

• Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing

Preferences or Print dialog.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

• O is the factory default setting for all the menus.

Custom Types menu

Use To

Custom Type [x]

Paper

Card Stock

Transparency

Rough/Cotton

Labels

Envelope

Associate a paper or specialty media type with a Custom Type [x] name.

Notes:

• Paper is the factory default setting for Custom Type [x].

• The specialty media type must be supported in the selected tray or

feeder in order to print from that source.

Recycled

Paper

Card Stock

Transparency

Rough/Cotton

Labels

Envelope

Cotton

Specify a paper type when the Recycled setting is selected in other menus.

Notes:

• Paper is the factory default setting.

• The Recycled paper type must be supported in the selected tray or

feeder in order to print from that source.

Understanding the printer menus 58

Universal Setup menu

Use To

Units of Measure

Inches

Millimeters

Identify the units of measure.

Notes:

• Inches is the US factory default setting.

• Millimeters is the international factory default setting.

Portrait Width

3–8.5 inches

76–216 mm

Set the portrait width.

Notes:

• If the width exceeds the maximum, then the printer uses the

maximum width allowed.

• 8.5 inches is the US factory default setting. You can increase

the width in 0.01‑inch increments.

• 216 mm is the international factory default setting. You can

increase the width in 1‑mm increments.

Portrait Height

3–14.17 inches

76–360 mm

Set the portrait height.

Notes:

• If the height exceeds the maximum, then the printer uses the

maximum height allowed.

• 14 inches is the US factory default setting. You can increase the

height in 0.01‑inch increments.

• 356 mm is the international factory default setting. You can

increase the height in 1‑mm increments.

Feed Direction

Short Edge

Long Edge

Specify the feed direction if the paper can be loaded in either

direction.

Notes:

• Short Edge is the factory default setting.

• Long Edge appears only when the longest edge is shorter than

the maximum width supported in the tray.

Reports menu

Use To

Menu Settings Page Print a report containing information about the paper loaded in trays,

installed memory, total page count, alarms, timeouts, control panel

language, TCP/IP address, status of supplies, status of the network

connection, and other information.

Device Statistics Print a report containing printer statistics, such as supply information and

details about printed pages.

Understanding the printer menus 59

Use To

Network Setup Page Print a report containing information about the network printer settings, such

as the TCP/IP address information.

Note: This menu item appears only in network printers or in printers

connected to print servers.

Proﬁles List Print a list of proﬁles stored in the printer.

Note: This menu item appears only when LDSS is enabled.

Print Fonts

PCL Fonts

PostScript Fonts

Print a report of all the fonts available for the printer language currently set

in the printer.

Note: A separate list is available for PCL and PostScript emulations.

Print Directory Print a list of all the resources stored in an optional ﬂash memory card.

Notes:

• Job Buer Size must be set to 100%.

• Make sure the optional ﬂash memory card is installed correctly and

working properly.

• This menu item appears only when an optional ﬂash memory card is

installed.

Asset Report Print a report containing printer asset information, such as serial number

and model name.

Event Log Summary Print a report containing a summary of all logged events.

Network/Ports menu

The menus in this section only appear in network printers or printers connected to print servers.

Active NIC menu

Use To

Active NIC

Auto

[list of available network cards]

Notes:

• Auto is the factory default setting.

• This menu item appears only when an optional network card is installed.

Reports menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > Reports

• Network/Ports > Network [x] > Network [x] Setup > Reports

Use To

Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP

address.

Understanding the printer menus 60

Network Card menu

Use To

View Card Status

Connected

Disconnected

View the connection status of the network card.

View Card Speed View the speed of an active network card.

Network Address

UAA

LAA

View the network addresses.

Job Timeout

0–255 seconds

Set the amount of time it takes for a network print job to be canceled.

Notes:

• 90 seconds is the factory default setting.

• A setting value of 0 disables the timeout.

• If a value of 1–9 is selected, then the setting is saved as 10.

Banner Page

O

Enable banner pages.

Note: O is the factory default setting

TCP/IP menu

Note: This menu is available only in network printers or printers connected to print servers.

Use To

Set Hostname Set the host name.

Notes:

• This setting can be changed only from the Embedded Web Server.

• The host name can be up to 15 characters and can be a US‑ASCII or

alphanumeric character, or hyphen.

IP Address View or change the current TCP/IP address.

Note: Manually setting the IP address sets the Enable DHCP and Enable Auto

IP settings to O. It also sets Enable BOOTP and Enable RARP to O on

systems that support BOOTP and RARP.

Netmask View or change the current TCP/IP netmask.

Gateway View or change the current TCP/IP gateway.

Enable DHCP

O

Specify the DHCP address and parameter assignment.

Note: On is the factory default setting.

Enable AutoIP

Ye s

Specify the Zero Conﬁguration Networking setting.

Note: Yes is the factory default setting.

Understanding the printer menus 61

Use To

Enable FTP/TFTP

Ye s

Enable the built-in FTP server, which lets you send ﬁles to the printer using File

Transfer Protocol.

Note: Yes is the factory default setting.

Enable HTTP Server

Ye s

Enable the built-in Web server (Embedded Web Server). When enabled, the

printer can be monitored and managed remotely using a Web browser.

Note: Yes is the factory default setting.

WINS Server Address View or change the current WINS server address.

Enable DDNS

Ye s

View or change the current DDNS setting.

Note: Yes is the factory default setting.

Enable mDNS

Ye s

View or change the current mDNS setting.

Note: Yes is the factory default setting.

DNS Server Address View or change the current DNS server address.

Backup DNS Server Address View or change the backup DNS server addresses.

Backup DNS Server Address 2

Backup DNS Server Address 3

Enable HTTPS

Ye s

View or change the current HTTPS setting.

Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to any of the following:

• Network/Ports > Standard Network > Standard Network Setup > IPv6

• Network/Ports > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers connected to print servers.

Use To

Enable IPv6

O

Enable Internet Protocol Version Six (IPv6) in the printer.

IPv6 uses bigger numbers to create IP addresses.

Note: On is the factory default setting.

Auto Conﬁguration

O

Specify whether or not the network adapter accepts the automatic

IPv6 address conﬁguration entries provided by a router.

Note: On is the factory default setting.

Set Hostname

Set the host name.

Note: The host name is limited to 15 characters, and accepts

US‑ASCII, alphanumeric characters and hyphen only.

These settings can be changed only from the Embedded Web Server.

Understanding the printer menus 62

Use To

View Address

View the current IPv6 addresses.

View Router Address

View the current router address.

Enable DHCPv6

O

Enable DHCPv6 in the printer.

Note: On is the factory default setting.

These settings can be changed only from the Embedded Web Server.

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a

wireless network adapter.

To access the menu, navigate to any of the following:

• Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To

Network Mode

Infrastructure

Ad hoc

Specify the network mode.

Notes:

• Ad hoc is the factory default setting. This conﬁgures wireless

connection directly between the printer and a computer.

• Infrastructure lets the printer access a network using an access

point.

Compatibility

802.11b/g

802.11b/g/n

Specify the wireless standard for the wireless network.

Note: The 802.11b/g/n is the factory default setting.

Choose Network Select an available network for the printer to use.

View Signal Quality View the quality of the wireless connection.

View Security Mode View the encryption method for the wireless network.

AppleTalk menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > AppleTalk

• Network/Ports > Network [x] > Network [x] Setup > AppleTalk

Use To

Activate

Ye s

Enable or disable AppleTalk support.

Note: No is the factory default setting.

View Name Show the assigned AppleTalk name.

Note: The AppleTalk name can be changed only from the Embedded

Web Server.

Understanding the printer menus 63

Use To

View Address Show the assigned AppleTalk address.

Note: The AppleTalk address can be changed only from the Embedded

Web Server.

Set Zone

[list of zones available on the

network]

Provide a list of AppleTalk zones available on the network.

Note: The default zone for the network is the factory default setting.

Standard USB menu

Use To

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

received through a USB port requires it, regardless of the default printer

language.

Notes:

• On is the factory default setting.

• When set to O, the printer does not examine incoming data. The printer

uses PostScript emulation if the PS SmartSwitch is set to On. It uses the

default printer language

speciﬁed

in the Setup menu if the PS

SmartSwitch is set to O.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job received

through a USB port requires it, regardless of the default printer language.

Notes:

• On is the factory default setting.

• When set to O, the printer does not examine incoming data. The printer

uses PCL emulation if the PCL SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if the PCL

SmartSwitch is set to

O.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,

determine the format, and then process it appropriately.

• The printer automatically restarts when changing the setting from the

printer control panel. The menu selection is then updated.

Understanding the printer menus 64

Use To

USB Buer

Disabled

Auto

3K to [maximum size allowed]

Set the size of the USB input buer.

Notes:

• Auto is the factory default setting.

• Disabled turns o job buering.

• The USB buer size value can be changed in 1-KB increments.

• The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

• To increase the maximum size range for USB

Buer,

disable or reduce

the size of the parallel, serial, and network buers.

• The printer automatically restarts when the setting is changed from the

printer control panel. The menu selection is then updated.

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

• Auto is the factory default setting.

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

ENA Address

yyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Netmask

yyy.yyy.yyy.yyy

Set the netmask information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Gateway

yyy.yyy.yyy.yyy

Set the gateway information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

Parallel menu

Menu item Description

PCL SmartSwitch

O

Sets the printer to automatically switch to PCL emulation when a print job

received through a parallel port requires it, regardless of the default printer

language

Notes:

• On is the factory default setting.

• When the O setting is used, the printer does not examine incoming data.

• When the O setting is used, the printer uses PostScript emulation if PS

SmartSwitch is set to On. It uses the default printer language speciﬁed in

the Setup menu if PS SmartSwitch is set to O.

Understanding the printer menus 65

Menu item Description

PS SmartSwitch

O

Sets the printer to automatically switch to PS emulation when a print job received

through a parallel port requires it, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the O setting is used, the printer does not examine incoming data.

• When the O setting is used, the printer uses PCL emulation if PCL

SmartSwitch is set to On. It uses the default printer language speciﬁed in

the Setup menu if PCL SmartSwitch is set to O.

NPA Mode

Auto

O

Sets the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol

Notes:

• Auto is the factory default setting.

• Changing this setting automatically resets the printer.

Parallel Buer

Disabled

Auto

Sets the size of the parallel input buer

Notes:

• Auto is the factory default setting.

• The Disabled setting turns o job buering. Any jobs already buered on

the disk are printed before normal processing is resumed.

• The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

• To increase the maximum size range for the Parallel Buer, disable the

USB and network

buers.

• Changing this setting automatically resets the printer.

Advanced Status

O

Enables bidirectional communication through the parallel port

Notes:

• On is the factory default setting.

• The

O

setting disables parallel port negotiation.

Protocol

Fastbytes

Standard

Speciﬁes the parallel port protocol

Notes:

• Fastbytes is the factory default setting. It provides compatibility with most

existing parallel ports and is the recommended setting.

• The Standard setting tries to resolve parallel port communication

problems.

Honor Init

O

Determines whether the printer honors printer hardware initialization requests

from the computer

Notes:

•

O

is the factory default setting.

• The computer requests initialization by activating the Init signal from the

parallel port. Many personal computers activate the Init signal each time

the computer is turned on.

Understanding the printer menus 66

Menu item Description

Parallel Mode 2

O

Determines whether the parallel port data is sampled on the leading or trailing

edge of strobe

Note: On is the factory default setting.

Mac Binary PS

Auto

O

Sets the printer to process Macintosh binary PostScript print jobs

Notes:

• Auto is the factory default setting.

• The

O

setting

ﬁlters

print jobs using the standard protocol.

• The On setting processes raw binary PostScript print jobs.

ENA Address

Sets the network address, netmask, and gateway information for an external

print server that is attached to the printer using a parallel cable

Note: This menu is available only if the printer is attached to an external print

server through the parallel port.

ENA Netmask

Sets the network address, netmask, and gateway information for an external

print server that is attached to the printer using a parallel cable

Note: This menu is available only if the printer is attached to an external print

server through the parallel port.

ENA Gateway

Sets the network address, netmask, and gateway information for an external

print server that is attached to the printer using a parallel cable.

Note: This menu is available only if the printer is attached to an external print

server through the parallel port.

SMTP Setup menu

Use To

Primary SMTP Gateway Specify SMTP server gateway and port information.

Note: 25 is the default SMTP gateway port.

Primary SMTP Gateway Port

Secondary SMTP Gateway

Secondary SMTP Gateway Port

SMTP Timeout

5–30

Specify the amount of time in seconds before the server stops trying

to send an e‑mail.

Note: 30 seconds is the factory default setting.

Reply Address Specify a reply address of up to 128 characters in the e-mail sent by

the printer.

Use SSL

Disabled

Negotiate

Required

Set the printer to use SSL for increased security when connecting to

the SMTP server.

Notes:

• Disabled is the factory default setting.

• When the Negotiate setting is used, the SMTP server

determines if SSL will be used.

Understanding the printer menus 67

Use To

SMTP Server Authentication

No authentication required

CRAM‑MD5

Digest‑MD5

NTLM

Kerberos 5

Specify the type of user authentication required for printing

privileges.

Note: “No authentication required” is the factory default setting.

Device

‑Initiated E‑mail

None

Use Device SMTP Credentials

Specify what credentials will be used when communicating to the

SMTP server. Some SMTP servers require credentials to send an e-

mail.

Notes:

• None is the factory default setting for Device‑Initiated E‑mail.

• Device Userid and Device Password are used to log in to the

SMTP server when Use Device SMTP Credentials is selected.

Device Userid

Device Password

Security menu

Security Audit Log menu

Use To

Delete Log

Delete now

Do not delete

Specify whether or not audit logs are deleted.

Note: Delete now is the factory default setting.

Conﬁgure Log

Enable Audit

Ye s

Enable Remote Syslog

Ye s

Remote Syslog Facility

0–23

Severity of events to log

0–7

Specify how and whether or not audit logs are created.

Notes:

• Enable Audit determines if events are recorded in the secure audit log

and remote syslog. No is the factory default setting.

• Enable Remote Syslog determines if logs are sent to a remote server. No

is the factory default setting.

• Remote Syslog Facility determines the value used to send logs to the

remote syslog server. 4 is the factory default setting.

• If the security audit log is activated, then the severity value of each event

is recorded. 4 is the factory default setting.

Set Date and Time menu

Use To

Current Date and Time View the current date and time settings for the printer.

Note: The date and time are set in YYYY‑MM‑DD HH:MM format.

Understanding the printer menus 68

Use To

Manually Set Date and Time

[input date/time]

Enter the date and time.

Note: Setting the date and time using this menu automatically sets Enable

NTP to

O.

Time Zone

[list of time zones]

Select the time zone.

Note: GMT is the factory default setting.

Automatically observe DST

O

Set the printer to use the applicable daylight saving time (DST) start and end

times associated with the printer Time Zone setting.

Note: On is the factory default setting.

Enable NTP

O

Enable Network Time Protocol, which synchronizes the clocks of devices on a

network.

Notes:

• On is the factory default setting.

• Enable NTP is automatically set to

O

if you manually set the date and

time.

Understanding the printer menus 69

Settings menu

General Settings menu

Use To

Display Language

English

Francais

Deutsch

Italiano

Espanol

Dansk

Norsk

Nederlands

Svenska

Portuguese

Suomi

Russian

Polski

Greek

Magyar

Turkce

Cesky

Simpliﬁed Chinese

Traditional Chinese

Korean

Japanese

Set the language of the text that appears on the display.

Note: Not all languages are available for all models. You may

need to install special hardware for some languages.

Show Supply Estimates

Show estimates

Do not show estimates

View supplies estimates on the control panel, Embedded Web

Server, menu settings, and device statistics reports.

Eco-Mode

O

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Notes:

• O is the factory default setting. This setting resets the

printer to its factory default settings.

• Setting Eco‑Mode to Energy or Paper may aect printer

performance, but not print quality.

Quiet Mode

O

Reduce the printer noise.

Note: O is the factory default setting.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 70

Use To

Run Initial Setup

Ye s

Run the setup wizard.

Keyboard

Keyboard Type

English

Francais

Francais Canadien

Deutsch

Italiano

Espanol

Greek

Dansk

Norsk

Nederlands

Svenska

Suomi

Portuguese

Russian

Polski

Swiss German

Swiss French

Korean

Magyar

Turkce

Cesky

Simpliﬁed Chinese

Traditional Chinese

Japanese

Custom Key [x]

Specify a language and custom key information for the

keyboard on the display.

Paper Sizes

Metric

Specify the unit of measurement for paper sizes.

Notes:

• US is the factory default setting.

• The country or region that you selected in the initial

setup wizard determines the initial paper size setting.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 71

Use To

Displayed Information

Left side

Right side

Specify the display information in the upper corners of the

home screen.

Select from the following options:

None

IP Address

Hostname

Contact Name

Location

Date/Time

mDNS/DDNS Service Name

Zero Conﬁguration Name

Custom Text [x]

Model Name

Notes:

• IP Address is the factory default setting for Left side.

• Date/Time is the factory default setting for Right side.

Displayed Information

Custom Text [x]

Specify the text to display in the upper corners of the home

screen.

Note: You can type up to 32 characters.

Displayed Information (continued)

Black Toner

Specify the display information for Black Toner.

Select from the following options:

When to display

Do not display

Display

Message to display

Default

Alternate

Default

[text entry]

Alternate

[text entry]

Notes:

• Do not display is the factory default setting for When to

display.

• Default is the factory default setting for Message to

display.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 72

Use To

Displayed Information (continued)

Paper Jam

Load Paper

Service Errors

Customize the display information for certain menus.

Select from the following options:

Display

Ye s

Message to display

Default

Alternate

Default

[text entry]

Alternate

[text entry]

Notes:

• No is the factory default setting for Display.

• Default is the factory default setting for Message to

display.

Home screen customization

Change Language

Search Held Jobs

Held Jobs

USB Drive

Proﬁles and Solutions

Bookmarks

Jobs by User

Forms and Favorites

Change the icons that appear on the home screen.

Select from the following options:

Display

Do not display

Date Format

MM‑DD‑YYYY

DD‑MM‑YYYY

YYYY‑MM‑DD

Format the printer date.

Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-

MM-YYYY is the international factory default setting.

Time Format

12 hour A.M./P.M.

24 hour clock

Format the printer time.

Note: 12 hour A.M./P.M. is the factory default setting.

Screen Brightness

20–100

Specify the brightness of the display.

Note: 100 is the factory default setting.

Audio Feedback

Button Feedback

O

Speaker Volume

1–10

Set button volume and feedback.

Notes:

• On is the factory default setting for Button Feedback.

• 5 is the factory default setting for Speaker Volume.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 73

Use To

Show Bookmarks

Ye s

Specify whether to display Bookmarks from the Held Jobs

area.

Note: Yes is the factory default setting.

Web Page Refresh Rate

30–300

Specify the number of seconds between Embedded Web

Server refreshes.

Note: 120 is the factory default setting.

Contact Name

Specify a contact name for the printer.

Note: The contact name is stored on the Embedded Web

Server.

Location

Specify the printer location.

Note: The location is stored on the Embedded Web Server.

Alarms

Alarm Control

Cartridge Alarm

Set an alarm when the printer requires user intervention.

Select from the following options:

O

Single

Continuous

Notes:

• Single is the factory default setting for Alarm Control.

• O is the factory default setting for Cartridge Alarm.

Timeouts

Standby Mode

Disabled

1–240

Set the duration of idle time before the printer enters a lower

power state.

Note: 15 minutes is the factory default setting.

Timeouts

Sleep Mode

Disabled

1–120

Set the idle time before the printer begins operating in Sleep

Mode.

Notes:

• 20 minutes is the factory default setting.

• Disabled appears only when Energy Conserve is set to

O.

• Lower settings conserve more energy, but may require

longer warm‑up times.

Timeouts

Print with Display

O

Allow printing with display

o

Display on when printing

Print a job with the display turned o.

Note: Display on when printing is the factory default setting.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 74

Use To

Timeouts

Hibernate Timeout

Disabled

20 minutes

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days

1 week

2 weeks

1 month

Set the time before the printer enters Hibernate mode.

Note: 3 days is the factory default setting.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate

Set the printer to Hibernate mode even if there is an active

Ethernet connection.

Note: Hibernate is the factory default setting.

Timeouts

Screen Timeout

15 sec–300 sec

Set the idle time before the display automatically returns to

Ready state.

Note: 30 seconds is the factory default setting.

Timeouts

Prolong Screen Timeout

O

Remain in the same location and reset the Screen Timeout

timer instead of returning to the home screen.

Note:

O

is the factory default setting.

Timeouts

Print Timeout

Disabled

1 sec–255 sec

Set the printer to end a print job after it has been idle for the

speciﬁed amount of time.

Notes:

• 90 seconds is the factory default setting.

• When the timer expires, any partially printed page still in

the printer is printed.

• Print Timeout is available only when using PCL

emulation.

Timeouts

Wait Timeout

Disabled

15 sec–65535 sec

Set the time the printer waits to receive data from the host.

Notes:

• 40 seconds is the factory default setting.

• Wait Timeout is available only when the printer is using

PostScript emulation.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 75

Use To

Timeouts

Job Hold Timeout

5 sec–255 sec

Set the time the printer waits for user intervention before it

holds jobs that require unavailable resources.

Notes:

• 30 seconds is the factory default setting.

• This menu item appears only when hard disk is installed.

Error Recovery

Auto Reboot

Reboot when idle

Reboot always

Reboot never

Set the printer to restart when an error occurs.

Note: Reboot always is the factory default setting.

Error Recovery

Max Auto Reboots

1–20

Determine the number of automatic reboots that the printer

can perform.

Note: 2 is the factory default setting.

Print Recovery

Auto Continue

Disabled

5 sec –255 sec

Let the printer automatically continue printing from certain

oine situations when these are not resolved within the

speciﬁed time period.

Note: Disabled is the factory default setting.

Print Recovery

Jam Recovery

O

Auto

Specify whether the printer reprints jammed pages.

Note: Auto is the factory default setting. The printer reprints

jammed pages unless other printer tasks need the memory

required to hold the pages.

Print Recovery

Jam Assist

O

Set the printer to check for jammed paper automatically.

Note: On is the factory default setting.

Print Recovery

Page Protect

O

Set the printer to print the correct output for a page.

Note:

O

is the factory default setting.

Accessibility Settings

Prolong Screen Timeout

O

Remain in the same location and reset the Screen Timeout

timer instead of returning to the home screen.

Note:

O

is the factory default setting.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 76

Use To

Accessibility Settings

Speech Rate

Very Slow

Slow

Normal

Fast

Faster

Very Fast

Rapid

Very Rapid

Fastest

Adjust the Voice Guidance speaking rate.

Note: Normal is the factory default setting.

Accessibility Settings

Headphone Volume

1–10

Set the headphones volume.

Note: 5 is the factory default setting.

Information Sent to Lexmark

Supplies and Page Usage (Anonymous)

O

Send anonymous device usage information to Lexmark.

Note: The default value depends on what you selected

during the initial setup.

Information Sent to Lexmark

Device Performance (Anonymous)

O

Send anonymous device function and error information to

Lexmark.

Note: The default value depends on what you selected

during the initial setup.

Information Sent to Lexmark

Start Send

Stop Send

Set the time for sending anonymous information to Lexmark.

Press Sleep Button

Do nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a short

press of the Sleep button.

Note: Sleep is the factory default setting.

Press and Hold Sleep Button

Do nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a long

press of the Sleep button.

Note: Do nothing is the factory default setting.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 77

Use To

Factory Defaults

Do Not Restore

Restore Now

Restore the printer factory default settings.

Notes:

• Do Not Restore is the factory default setting.

• Restore Now returns all printer settings to the factory

default settings except Network/Ports menu settings. All

downloads stored in the RAM are deleted. Downloads

stored in the ﬂash memory or on a hard disk are not

aected.

Custom Home Message

O

IP Address

Hostname

Contact Name

Location

Zero Conﬁguration Name

Custom Text [x]

Select a custom home message that appears as an alternating

display of the printer status.

Note: O is the factory default setting.

Export Conﬁguration File

Export

Export conﬁguration ﬁles to a ﬂash drive.

This menu item appears only in touch‑screen printer models.

This menu item appears only in non‑touch‑screen printer models.

Print Settings

Setup menu

Use To

Printer Language

PCL Emulation

PS Emulation

Set the default printer language.

Notes:

• PCL Emulation is the factory default setting.

• PostScript emulation uses a PostScript interpreter for

processing print jobs.

• PCL Emulation uses a PCL interpreter for processing

print jobs.

• Setting a printer language default does not prevent a

software program from sending print jobs that use

another printer language.

Understanding the printer menus 78

Use To

Print Area

Normal

Whole Page

Set the logical and physical printable area.

Notes:

• Normal is the factory default setting. When attempting to

print data on the non‑printable area deﬁned by the

Normal setting, the printer clips the image at the

boundary.

• Whole Page allows the image to be moved into the

non‑printable area

deﬁned

by the Normal setting. This

setting aects only pages printed using a PCL 5

interpreter and has no eect on pages printed using the

PCL XL or PostScript interpreter.

Download Target

RAM

Flash

Set the storage location for downloads.

Notes:

• RAM is the factory default setting. Storing downloads in

the RAM is temporary.

• Storing downloads in a

ﬂash

memory places them in

permanent storage. Downloads remain in the ﬂash

memory even when the printer is turned

o.

• This menu item appears only when an optional ﬂash

memory is installed.

Resource Save

O

Specify how the printer handles temporary downloads, such

as fonts and macros stored in the RAM, when the printer

receives a print job that requires more than the available

memory.

Notes:

• O is the factory default setting. O sets the printer to

retain downloads only until memory is needed.

Downloads are deleted in order to process print jobs.

• On sets the printer to retain downloads during language

changes and printer resets. If the printer runs out of

memory, then Memory Full [38] appears on the

printer display, but downloads are not deleted.

Understanding the printer menus 79

Finishing menu

Use To

Sides (Duplex)

1 sided

2 sided

Specify whether two‑sided (duplex) printing is set as the user default setting for

all print jobs.

Notes:

• “1 sided” is the factory default setting.

• You can set two‑sided printing from the software program.

For Windows users:

Click File > Print, and then click Properties, Preferences, Options, or

Setup.

For Macintosh users:

Choose File > Print, and then adjust the settings from the print dialog and

pop‑up menus.

Duplex Binding

Long Edge

Short Edge

Deﬁne the way two‑sided pages are bound and printed.

Notes:

• Long Edge is the factory default setting. This assumes binding along the

long edge of the page (left edge for portrait and top edge for landscape).

• Short Edge assumes binding along the short edge of the page (top edge

for portrait and left edge for landscape).

Copies

1–999

Specify the default number of copies for each print job.

Note: 1 is the factory default setting.

Blank Pages

Do Not Print

Specify whether or not blank pages are inserted in a print job.

Note: Do Not Print is the factory default setting.

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)

Stack the pages of a print job in sequence when printing multiple copies.

Note: “(1,2,3) (1,2,3)” is the factory default setting.

Separator Sheets

O

Between Copies

Between Jobs

Between Pages

Specify whether or not blank separator sheets are inserted.

Notes:

• O is the factory default setting.

• Between Copies inserts a blank sheet between each copy of a print job if

Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a

blank page is inserted between each set of printed pages, such as after

all page 1's and after all page 2's.

• Between Jobs inserts a blank sheet between print jobs.

• Between Pages inserts a blank sheet between each page of a print job.

This setting is useful when printing transparencies or when inserting

blank pages in a document.

Understanding the printer menus 80

Use To

Separator Source

Tray [x]

MP Feeder

Specify the paper source for separator sheet.

Notes:

• Tray 1 (standard tray) is the factory default setting.

• From the Paper menu, set Conﬁgure MP to “Cassette” for MP Feeder to

appear as a menu setting.

Paper Saver

O

2‑Up

3‑Up

4‑Up

6‑Up

9‑Up

12‑Up

16‑Up

Print multiple pages on one sheet of paper.

Notes:

• O is the factory default setting.

• When the number of pages per sheet is selected, each page is scaled so

that the number of pages you want can be displayed on the sheet.

Paper Saver Ordering

Horizontal

Reverse Horizontal

Reverse Vertical

Vertical

Specify the order in which pages are printed on a single sheet when using Paper

Saver.

Notes:

• Horizontal is the factory default setting.

• Positioning depends on the number of pages and whether they are in

portrait or landscape orientation.

Paper Saver Orientation

Auto

Landscape

Portrait

Specify the orientation in which pages are printed on a single sheet.

Note: Auto is the factory default setting. The printer chooses between

portrait and landscape.

Paper Saver Border

None

Solid

Print a border when using Paper Saver.

Note: None is the factory default setting.

Quality menu

Use To

Print Resolution

300 dpi

600 dpi

1200 dpi

1200 Image Q

2400 Image Q

Specify the printed output resolution in dots per inch.

Note: 600 dpi is the factory default setting.

Understanding the printer menus 81

Use To

Pixel Boost

O

Fonts

Horizontally

Vertically

Both directions

Enable more pixels to print in clusters for clarity, in order to enhance images

horizontally or vertically, or to enhance fonts.

Note:

O

is the factory default setting.

Toner Darkness

1–10

Lighten or darken the printed output.

Notes:

• 8 is the factory default setting.

• Selecting a smaller number can help conserve toner.

Enhance Fine Lines

O

Enable a print mode preferable for ﬁles such as architectural drawings, maps,

electrical circuit diagrams, and ﬂow charts.

Notes:

• O is the factory default setting.

• You can set this option from the printer software. For Windows users, click

File > Print, and then click Properties, Preferences, Options, or Setup. For

Macintosh users, choose File > Print, and then adjust the settings from the

Print dialog and context menus.

• To set this option using the Embedded Web Server, type the network printer

IP address in the Web browser address

ﬁeld.

Gray Correction

Auto

O

Automatically adjust the contrast enhancement applied to images.

Note: Auto is the factory default setting.

Brightness

‑6 to 6

Adjust the printed output either by lightening or darkening it. You can conserve

toner by lightening the output.

Note: 0 is the factory default setting.

Contrast

0–5

Adjust the contrast of printed objects.

Note: 0 is the factory default setting.

Understanding the printer menus 82

Utilities menu

Use To

Format Flash

Ye s

Format the ﬂash memory.

Warning—Potential Damage: Do not turn

o

the printer while the

ﬂash

memory is being formatted.

Notes:

• Flash memory refers to the memory added by installing a

ﬂash

memory

card in the printer.

• Yes deletes all data stored in the ﬂash memory.

• No cancels the format request.

• The ﬂash memory option card must not be read/write‑ or write‑protected.

• This menu item appears only when a non‑defective ﬂash memory card is

installed.

Activate Hex Trace Isolate the source of a print job problem.

Notes:

• When activated, all data sent to the printer is printed in hexadecimal and

character representation, and control codes are not executed.

• To exit or deactivate Hex Trace, restart the printer.

Coverage Estimator

O

Provide an estimate of the percentage coverage of toner on a page. The

estimate is printed on a separate page at the end of each print job.

Note:

O

is the factory default setting.

XPS menu

Use To

Print Error Pages

O

Print a page containing information on errors, including XML markup errors.

Note: O is the factory default setting.

PostScript menu

Use To

Print PS Error

O

Print a page containing the PostScript error.

Note:

O

is the factory default setting.

Lock PS Startup Mode

O

Disable the SysStart ﬁle.

Note:

O

is the factory default setting.

Understanding the printer menus 83

Use To

Font Priority

Resident

Flash

Establish the font search order.

Notes:

• Resident is the factory default setting.

• This menu item is available only when a formatted ﬂash memory card

is installed and operating properly.

• Make sure the ﬂash memory card is not read/write‑, write‑, or

password‑protected.

• Job Buer Size must not be set to 100%.

PCL Emul menu

Use To

Font Source

Resident

Download

Flash

All

Specify the set of fonts used by the Font Name menu.

Notes:

• Resident is the factory default setting. This shows the factory default

set of fonts downloaded in the RAM.

• Download shows all the fonts downloaded in the RAM.

• Flash shows all fonts resident in that option. The optional ﬂash

memory card must be properly formatted and cannot be read/write‑,

write‑, or password‑protected.

• All shows the fonts available to any option.

Font Name

Courier 10

Identify a speciﬁc font and the option where it is stored.

Note: Courier 10 is the factory default setting. This shows the font name,

font ID, and the storage location in the printer. The font source

abbreviation is R for Resident, F for Flash, and D for Download.

Symbol Set

10U PC‑8

12U PC‑850

Specify the symbol set for each font name.

Notes:

• 10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the

international factory default setting.

• A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc program, such as math symbols for scientiﬁc

text. Only the supported symbol sets are shown.

PCL Emulation Settings

Point Size

1.00–1008.00

Change the point size for scalable typographic fonts.

Notes:

• 12 is the factory default setting.

• Point size refers to the height of the characters in the font. One point

equals approximately 0.014 inch.

• Point sizes can be increased or decreased in 0.25‑point increments.

Understanding the printer menus 84

Use To

PCL Emulation Settings

Pitch

0.08–100

Specify the font pitch for scalable monospaced fonts.

Notes:

• 10 is the factory default setting.

• Pitch refers to the number of ﬁxed‑space characters per inch (cpi).

• Pitch can be increased or decreased in 0.01‑cpi increments.

• For nonscalable monospaced fonts, the pitch appears on the display

but it cannot be changed.

PCL Emulation Settings

Orientation

Portrait

Landscape

Specify the orientation of text and graphics on the page.

Notes:

• Portrait is the factory default setting. Portrait prints text and graphics

parallel to the short edge of the page.

• Landscape prints text and graphics parallel to the long edge of the

page.

PCL Emulation Settings

Lines per Page

1–255

Specify the number of lines that print on each page.

Notes:

• 60 is the US factory default setting. 64 is the international default

setting.

• The printer sets the amount of space between each line based on

the Lines per Page, Paper Size, and Orientation settings. Select the

Paper Size and Orientation you want before setting Lines per Page.

PCL Emulation Settings

A4 Width

198 mm

203 mm

Set the printer to print on A4‑size paper.

Notes:

• 198 mm is the factory default setting.

• The 203‑mm setting sets the width of the page to allow printing of

eighty 10‑pitch characters.

PCL Emulation Settings

Auto CR after LF

O

Specify whether the printer automatically performs a carriage return (CR)

after a line feed (LF) control command.

Note: O is the factory default setting.

PCL Emulation Settings

Auto LF after CR

O

Specify whether the printer automatically performs a line feed (LF) after a

carriage return (CR) control command.

Note:

O

is the factory default setting.

Understanding the printer menus 85

Use To

Tray Renumber

Assign MP Feeder

O

None

0–199

Assign Tray [x]

O

None

0–199

Assign Manual Paper

O

None

0–199

Assign Manual Envelope

O

None

0–199

Conﬁgure the printer to work with printer software or programs that use

dierent source assignments for trays and feeders.

Notes:

• O is the factory default setting.

• None cannot be selected. It is only displayed when it is selected by

the PCL 5 interpreter. It also ignores the Select Paper Feed

command.

• 0–199 allows a custom setting to be assigned.

Tray Renumber

View Factory Defaults

MPF Default = 8

T1 Default = 1

T1 Default = 4

T1 Default = 5

T1 Default = 20

T1 Default = 21

Env Default = 6

MPaper Default = 2

MEnv Default = 3

Display the factory default setting assigned to each tray or feeder.

Tray Renumber

Restore Defaults

Ye s

Restore all tray and feeder assignments to their factory default settings.

Understanding the printer menus 86

Saving money and the environment

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their

impact on the environment. We design with the environment in mind, engineer our packaging to reduce

materials, and provide collection and recycling programs. For more information, see:

• The Notices chapter

• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

• The Lexmark recycling program at www.lexmark.com/recycle

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This

chapter outlines the settings and tasks that may yield a greater environmental beneﬁt.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can

signiﬁcantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such

as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced

speciﬁcally for use in laser printers. For more information on recycled papers that work well with your printer,

see

“Using recycled paper and other oce papers” on page 42.

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Saving energy

Using Eco

‑Mode

Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.

1 From the printer control panel, navigate to:

> Settings > > General Settings > > Eco‑Mode > > select the setting you want

Saving money and the environment 87

Use To

O Use the factory default settings for all settings associated with Eco‑Mode. This setting supports

the performance speciﬁcations for your printer.

Energy Reduce energy use, especially when the printer is idle.

• Printer engine motors do not start until a document is ready to print. You may notice a short

delay before the

ﬁrst

page is printed.

• The printer enters Sleep mode after one minute of inactivity.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Paper

• Enable the automatic two‑sided (duplex) printing feature.

• Turn o print log features.

2 Press .

Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes:

• Three days is the default amount of time before the printer enters Hibernate mode.

• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long

press of the Sleep button wakes the printer from Hibernate mode.

• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1 From the control panel, navigate to:

> Settings > > General Settings >

2 Press Press Sleep Button or Press and Hold Sleep Button, and then press .

3 Press Hibernate >

Adjusting Sleep mode

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP

section.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

Saving money and the environment 88

3 In the Sleep Mode ﬁeld, enter the number of minutes you want the printer to wait before it enters Sleep

Mode.

4 Click Submit.

Using the printer settings on the computer (Windows only)

• Access the Setup menu using the Local Printer Settings Utility.

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes

into a reduced power state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP

section. The IP address appears as four sets of numbers separated by periods, such as

123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the

printer to wait before it goes into a reduced power state.

4 Click Submit.

Using the printer settings on the computer

Depending on your operating system, access the Hibernate Timeout menu using the Local Printer Settings

Utility or Print Settings.

Using Schedule Power Modes

Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the

Ready state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address

ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP

section. The IP address appears as four sets of numbers separated by periods, such as

123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.

Saving money and the environment 89

4 From the Time menu, select the time.

5 From the Day(s) menu, select the day or days.

6 Click Add.

Using the printer settings on the computer (Windows only)

• Access the Schedule Power Modes menu using the Local Printer Settings Utility.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more

information, see:

• The Notices chapter

• The Environmental Sustainability section of the Lexmark Web site at

www.lexmark.com/environment

• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.

2 Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle

the box.

Returning Lexmark cartridges for reuse or recycling

Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landﬁlls annually by making

it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One

hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for

recycling. Boxes used to return the cartridges are also recycled.

Saving money and the environment 90

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or

cartridge and use the prepaid shipping label. You can also do the following:

1 Go to

www.lexmark.com/recycle.

2 From the Toner Cartridges section, select your country or region.

3 Follow the instructions on the computer screen.

Saving money and the environment 91

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Securing the printer 92

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the

buered data, simply turn o the printer.

Erasing non

‑volatile memory

1 Turn o the printer.

2 From the printer control panel, hold down and the right arrow button while turning the printer on.

Release the buttons only when the Conﬁguration menu appears.

3 Press the arrow buttons until Wipe All Settings appears, and then press

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer

memory.

4 Press the arrow buttons until Exit Config Menu appears, and then press

The printer will perform a power‑on reset, and then return to normal operating mode.

Finding the printer security information

In high-security environments, it may be necessary to take additional steps to make sure that

conﬁdential

data

stored in the printer cannot be accessed by unauthorized persons. For more information, go to the

Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at

http://support.lexmark.com.

Securing the printer 93

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Remove paper from the standard bin and multipurpose feeder.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

• Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Checking the status of parts and supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

Maintaining the printer 94

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status.

Using the control panel

Depending on your printer model, navigate to either of the following:

•

> Reports > > Device Statistics >

Note: You can view the status of parts and supplies in the “Supply Information” section of the pages

printed.

•

> Status/Supplies > > View Supplies >

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy

may vary

signiﬁcantly

and is dependent on many factors, such as actual document content, print quality settings,

and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption

is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing

or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial

estimates assume future supplies consumption based on the International Organization for Standardization*

test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Ordering supplies

To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark

Authorized Supplies Dealers in your area. In other countries or regions, go to

www.lexmark.com or contact the

place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use

of third-party supplies or parts can

aect

warranty coverage. Damage caused by the use of third-party supplies

or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and

parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage

beyond the intended life may damage your Lexmark printer or its associated components.

Ordering toner cartridges

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

Maintaining the printer 95

Item Return Program cartridge

For the United States and Canada

Toner Cartridge 501

High Yield Toner Cartridge 501H

Extra High Yield Toner Cartridge

501X

Ultra High Yield Toner Cartridge

501U

For the European Union, European Economic Area , and Switzerland

Toner Cartridge 502

High Yield Toner Cartridge 502H

Extra High Yield Toner Cartridge

502X

Ultra High Yield Toner Cartridge

502U

For the Asia Paciﬁc Region (includes Australia and New Zealand)

Toner Cartridge 503

High Yield Toner Cartridge 503H

Extra High Yield Toner Cartridge

503X

Ultra High Yield Toner Cartridge

503U

For Latin America (includes Puerto Rico and Mexico)

Toner Cartridge 504

High Yield Toner Cartridge 504H

Extra High Yield Toner Cartridge

504X

Ultra High Yield Toner Cartridge

504U

For Africa, Middle East, Central Eastern Europe, and Commonwealth of Independent States

Toner Cartridge 505

High Yield Toner Cartridge 505H

Extra High Yield Toner Cartridge

505X

Ultra High Yield Toner Cartridge

505U

This cartridge is supported only in MS410d, MS410dn, MS510dn, MS610dn, and MS610de printer models.

This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.

For more information on countries located in each region, visit

www.lexmark.com/regions.

Item Regular cartridge

Worldwide

High Yield Toner Cartridge

500HA

This cartridge is supported only in MS310d and MS310dn printer models.

This cartridge is supported only in MS410d and MS410dn printer models.

This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.

Maintaining the printer 96

Item Regular cartridge

Extra High Yield Toner Cartridge

500XA

Ultra High Yield Toner Cartridge

500UA

This cartridge is supported only in MS310d and MS310dn printer models.

This cartridge is supported only in MS410d and MS410dn printer models.

This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to

exhaustion of toner from toner cartridge.

For more information on replacing the imaging unit, see the instruction sheet that came with the supply.

Part name Lexmark Return Program Regular

Imaging unit 500Z 500ZA

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing

until you are ready to use them.

Do not expose supplies to:

• Direct sunlight

• Temperatures above 35°C (95°F)

• High humidity above 80%

• Salty air

• Corrosive gases

• Heavy dust

Maintaining the printer 97

Replacing supplies

Replacing the toner cartridge

1 Press the button on the right side of the printer, and then open the front door.

2 Pull the toner cartridge out using the handle.

3 Unpack the toner cartridge, and then remove all packing materials.

4 Shake the new cartridge to redistribute the toner.

5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the

side rails inside the printer.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Maintaining the printer 98

6 Close the front door.

Replacing the imaging unit

1 Press the button on the right side of the printer, and then open the front door.

2 Pull the toner cartridge out using the handle.

Maintaining the printer 99

3 Lift the green handle, and then pull the imaging unit out of the printer.

4 Unpack the new imaging unit, and then shake it.

5 Remove all packing materials from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the print

quality of future print jobs.

Maintaining the printer 100

6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the

arrows on the side rails inside the printer.

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the

side rails inside the printer.

8 Close the front door.

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal

injury or printer damage:

• Turn the printer o using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

Maintaining the printer 101

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on

the right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your

ﬁngers

are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the

printer warranty.

Moving the printer to another location

The printer and its hardware options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

hardware options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging.

Maintaining the printer 102

Managing the printer

Finding advanced networking and administrator

information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced

system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded

Web Server — Security: Administrator's Guide on the Lexmark support Web site at

http://support.lexmark.com.

Accessing the remote control panel

The remote control panel on your computer screen lets you interact with the printer control panel, even when

you are not physically near the network printer. From your screen, you can view the printer status and do print-

related tasks.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP

section. The IP address appears as four sets of numbers separated by periods, such as

123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Press Enter to open the Web page of your printer.

3 Click Remote Operator Panel > Run Remote Panel.

Note: The remote control panel requires a Java plug‑in to launch.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status

of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Managing the printer 103

Conﬁguring supply notiﬁcations from the Embedded Web

Server

You can determine how you would like to be

notiﬁed

when supplies run nearly low, low, very low, or reach their

end‑of‑life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge and imaging unit.

• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable

alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply

conditions.

• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for

some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notiﬁcations.

3 From the drop‑down menu for each supply, select one of the following

notiﬁcation

options:

Notiﬁcation Description

O The normal printer behavior for all supplies occurs.

SNMP Only The printer generates a simple network management protocol (SNMP) alert when the

supply condition is reached. The status of the supply will appear on the menus page

and status page.

E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of

the supply will appear on the menus page and status page.

Warning The printer displays the warning message and generates an e‑mail about the status

of the supply. The printer does not stop when the supply condition is reached.

Continuable Stop

The printer stops processing jobs when the supply condition is reached, and the user

needs to press a button to continue printing.

Non Continuable Stop

1,2

The printer stops when the supply condition is reached. The supply must be replaced

to continue printing.

The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Managing the printer 104

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click the Copy Printer Settings.

3 To change the language, select a language from the drop-down menu, and then click Click here to submit

language.

4 Click Printer Settings.

5 Type the IP addresses of the source and target printers in their appropriate ﬁelds.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before

restoring the factory default settings. For more information, see

“Printing a menu settings page” on page 24.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the

Wipe All Settings option. For more information, see

“Erasing non‑volatile memory” on page 93.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory

default settings. Exceptions include the display language, custom sizes and messages, and Network/Port

menu settings. All downloads stored in the RAM are deleted.

From the printer control panel, navigate to:

> Settings > > General Settings > > Factory Defaults > > Restore Now >

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict

access to the menus, create a Personal Identiﬁcation Number (PIN), and then assign the PIN to each menu.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Panel PIN Protect.

3 From the Create User PIN or Create Admin PIN sections, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4 Click Modify.

Managing the printer 105

5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN

Protected or Admin PIN Protected or Admin PIN and User PIN Protected.

Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.

6 Click Submit.

If you try to access a PIN‑protected menu from the printer control panel, the printer will require you to enter

the PIN.

Note: After you enter the last digit of the PIN, make sure to press

on the printer control panel for more

than three seconds.

Managing the printer 106

Clearing jams

Avoiding jams

Load paper properly

• Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

• Push the tray

ﬁrmly

into the printer after loading paper.

Clearing jams 107

Use recommended paper

• Use only recommended paper or specialty media.

• Do not load paper that is wrinkled, creased, damp, bent, or curled.

• Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure that the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

• When Jam Assist is set to On, the printer automatically

ﬂushes

blank pages or pages with partial prints

after a jammed page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location

1 Standard bin

2 Multipurpose feeder

3 Tray 1

4 Tray [x]

5 Front door

6 Rear door

Clearing jams 108

Paper jam in the front door

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

1 Open the front door.

2 Remove the toner cartridge.

3 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.

Doing so may aect the quality of future print jobs.

Clearing jams 109

4 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5 Insert the imaging unit.

Note: Use the arrows inside the printer as guides.

6 Insert the toner cartridge.

Clearing jams 110

7 Close the front door.

8 From the control panel, press

Paper jam in the rear door

1 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Close the rear door.

4 From the control panel, press

Clearing jams 111

Paper jam in the standard bin

1 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

2 From the control panel, press .

Paper jam in the duplex unit

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

Clearing jams 112

Paper jam in trays

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

4 From the control panel, press

Paper jam in the multipurpose feeder

1 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 113

2 From the control panel, press .

Clearing jams 114

Troubleshooting

Understanding the printer messages

Bin full. Remove paper.

Remove the paper stack from the standard bin.

Cannot collate large document [37]

Try one or more of the following:

• From the printer control panel, press

to print the portion of the job already stored and begin

collating the rest of the print job.

• Cancel the current print job.

Cannot defrag

ﬂash

memory [37]

Try one or more of the following:

• From the printer control panel, press to stop the defragmentation and continue printing.

• Delete fonts, macros, and other data in the printer memory. From the printer control panel, navigate to:

> Settings > > Print Settings > > Utilities Menu > > Format Flash > > Ye s >

• Install additional printer memory.

Cartridge, imaging unit mismatch [41.xy]

Use only a supported toner cartridge and imaging unit.

Note: For a list of supported supplies, go to our Web site or contact the place where you purchased the

printer.

Cartridge nearly low [88.xy]

If necessary, press

on the printer control panel to clear the message and continue printing.

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, press

on the printer control panel to clear the

message and continue printing.

Troubleshooting 115

Cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace a toner cartridge very soon. For more information, see the “Replacing supplies” section

of the User’s Guide.

If necessary, press

on the printer control panel to clear the message and continue printing.

Change [paper source] to [custom string] load [orientation]

Try one or more of the following:

• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the

Paper menu on the control panel, and then press

• Select Ignore to use the available paper size and type in the tray or feeder.

• Cancel the print job.

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following:

• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the

Paper menu on the control panel, and then press

• Select Ignore to use the available paper size and type in the tray or feeder.

• Cancel the print job.

Change [paper source] to [paper size] load [orientation]

Try one or more of the following:

• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the

Paper menu on the control panel, and then press

• Select Ignore to use the available paper size and type in the tray or feeder.

• Cancel the print job.

Change [paper source] to [paper type] [paper size] load [orientation]

Try one or more of the following:

• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the

Paper menu on the control panel, and then press

• Select Ignore to use the available paper size and type in the tray or feeder.

• Cancel the print job.

Close front door

Close the front door of the printer.

Troubleshooting 116

Complex page may misprint [39]

Try one or more of the following:

• From the printer control panel, press

to clear the message and continue printing.

• Reduce the number and size of fonts, the number and complexity of images, and the number of pages

in the print job.

• Cancel the print job.

• Install additional printer memory.

Defective

ﬂash

memory [51]

Try one or more of the following:

• Replace the defective ﬂash memory card.

• From the printer control panel, press

to ignore the message and continue printing.

• Cancel the current print job.

Flash memory full [52]

Try one or more of the following:

• From the printer control panel, press

to clear the message and continue printing.

• Delete fonts, macros, and other data stored in the ﬂash memory. From the printer control panel, navigate

to:

> Settings > > Print Settings > > Utilities Menu > > Format Flash > > Ye s >

• Use a larger‑capacity ﬂash memory card.

Note: Downloaded fonts and macros that are not stored in the

ﬂash

memory are deleted when the

printer is powered

o

or restarted.

Flash memory unformatted [53]

Try one or more of the following:

• From the printer control panel, press

to stop the defragmentation and continue printing.

• Format the ﬂash memory device.

Note: If the error message remains, then the ﬂash memory device may be defective and need to be

replaced.

Imaging unit low [84.xy]

You may need to order an imaging unit. If necessary, press

on the printer control panel to clear the message

and continue printing.

Troubleshooting 117

Imaging unit nearly low [84.xy]

If necessary, press

on the printer control panel to clear the message and continue printing.

Imaging unit very low, [x] estimated pages remain [84.xy]

You may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” section

of the User’s Guide.

If necessary, press

on the printer control panel to clear the message and continue printing.

Insert tray [x]

Insert the indicated tray into the printer.

Load [paper source] with [custom string] [orientation]

Try one or more of the following:

• Load the indicated tray or feeder with the correct size and type of paper.

• From the printer control panel, press

to clear the message and continue printing.

Note: If the printer ﬁnds a tray that has the correct paper type and size, then it feeds from that tray. If

the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the

default paper source.

• Cancel the current job.

Load [paper source] with [custom type name] [orientation]

Try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.

• From the printer control panel, press

to clear the message and continue printing.

Note: If the printer

ﬁnds

a tray that has the correct size and type of paper, then it feeds from that

tray. If the printer cannot

ﬁnd

a tray that has the correct size and type of paper, then it prints from the

default paper source.

• Cancel the current job.

Troubleshooting 118

Load [paper source] with [paper size] [orientation]

Try one or more of the following:

• Load the tray or feeder with the correct size of paper.

• From the printer control panel, press to clear the message and continue printing.

Note: If the printer

ﬁnds

a tray that has the correct paper size, then it feeds from that tray. If the

printer cannot

ﬁnd

a tray that has the correct size of paper, then it prints from the default paper

source.

• Cancel the current job.

Load [paper source] with [paper type] [paper size] [orientation]

Try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.

• From the printer control panel, press

to clear the message and continue printing.

Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that

tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the

default paper source.

• Cancel the current job.

Load multipurpose feeder with [custom type name] [orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press

to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

• Cancel the current job.

Load multipurpose feeder with [custom string] [orientation]

Try one or more of the following:

• Load the feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

• Cancel the current job.

Troubleshooting 119

Load multipurpose feeder with [paper size] [orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct paper size.

• Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

• Cancel the current job.

Load multipurpose feeder with [paper type] [paper size] [orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press

to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

• Cancel the current job.

Memory full [38]

Try one or more of the following:

• From the printer control panel, press

to clear the message.

• Decrease the resolution setting.

• Install additional printer memory.

Memory low, no Resource Save [35]

Try one or more of the following:

• From the printer control panel, press

to disable Resource Save, clear the message, and continue

printing.

• Install additional printer memory.

Network error, port [x] [54]

Try one or more of the following:

• From the printer control panel, press to clear the message and continue printing.

• Unplug the router, wait for 30 seconds, and then plug it back again.

Troubleshooting 120

• Turn o the printer, wait for about 10 seconds, and then turn the printer back on.

• Update the network ﬁrmware in the printer or the print server. For more information, visit the Lexmark

Web site at

http://support.lexmark.com.

Network error, standard port [54]

Try one or more of the following:

• From the printer control panel, press

to clear the message and continue printing.

• Unplug the router, wait for 30 seconds, and then plug it back again.

• Turn o the printer, wait for about 10 seconds, and then turn the printer back on.

• Update the network ﬁrmware in the printer or the print server. For more information, visit the Lexmark

Web site at

http://support.lexmark.com.

Non

‑Lexmark [supply type], see User’s Guide [33.xy]

Note: The supply type can be toner cartridge or imaging unit.

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components. For more information, see

“Using genuine Lexmark parts and supplies” on page 95.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, press and hold

and the # button on the control panel simultaneously for 15 seconds.

For non‑touch‑screen printer models, press and on the control panel simultaneously for 15 seconds

to clear the message and continue printing.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part.

Note: For a list of supported supplies, see the “Ordering supplies” section or go to

www.lexmark.com.

Paper too short [34]

Try one or more of the following:

• Load the correct size of paper in the tray.

• From the printer control panel, press

to clear the message and print using a dierent tray.

• Check the tray length and width guides and make sure the paper is loaded properly in the tray.

• Make sure the correct paper size and type are speciﬁed in Print Properties or in the Print dialog.

• Make sure the paper size and type settings are speciﬁed in the Paper menu on the printer control panel.

Troubleshooting 121

• Make sure the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, then

make sure the paper is large enough for the data being printed.

• Cancel the print job.

Parallel port disabled [56]

Try one or more of the following:

• From the printer control panel, press

to clear the message and continue printing.

Note: The printer discards any data received through the parallel port.

• From the printer control panel, set Parallel Buer to Auto.

Printer had to restart. Last job may be incomplete.

Select Continue on the control panel to clear the message and continue printing. For non‑touch‑screen

printer models, press

to conﬁrm.

For more information, go to

http://support.lexmark.com or contact customer support.

Rear USB port disabled [56]

Try one or more of the following:

• From the printer control panel, press

to clear the message and continue printing.

Note: The printer discards any data received through the USB port.

• From the printer control panel, set USB Buer to Auto.

Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following:

• Check if the toner cartridge is missing. If missing, then install the toner cartridge.

For information on installing the toner cartridge, see the “Replacing supplies” section.

• If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.

Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The

cartridge may be defective or a non‑genuine Lexmark supply. For more information, see

“Using

genuine Lexmark parts and supplies” on page 95.

Troubleshooting 122

Reinstall missing or unresponsive imaging unit [31.xy]

Try one or more of the following:

• Check if the imaging unit is missing. If missing, then install the imaging unit.

For information on installing the imaging unit, see the “Replacing supplies” section.

• If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.

Note: If the message appears after reinstalling the supply, then replace the imaging unit. The

imaging unit may be defective or a non‑genuine Lexmark supply. For more information, see

“Using

genuine Lexmark parts and supplies” on page 95.

Replace cartridge, printer region mismatch [42.xy]

Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer

region. y indicates the value of the cartridge region. x and y can have the following values:

Printer and toner cartridge regions

Region number Region

0Global

1 United States, Canada

2 European Economic Area (EEA), Switzerland

3 Asia Paciﬁc, Australia, New Zealand

4Latin America

5 Africa, Middle East, rest of Europe

9 Invalid

Notes:

• The x and y values represent .xy in the code that appears on the printer control panel.

• The x and y values must match for printing to continue.

Replace cartridge, 0 estimated pages remain [88.xy]

Replace the toner cartridge to clear the message and continue printing. For more information, see the

instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s

Guide or visit

www.lexmark.com.

Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the

instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the

User’s Guide or visit

www.lexmark.com.

Troubleshooting 123

Replace unsupported cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing.

For more information, see the instruction sheet that came with the supply.

This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that

is not intended to be used in this product.

The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:

32.13

32.16

32.19

32.22

32.25

32.28

32.31

32.34

32.37

For more information, see

“Using genuine Lexmark parts and supplies” on page 95.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to

www.lexmark.com.

Replace unsupported imaging unit [32.xy]

Remove the imaging unit, and then install a supported one to clear the message and continue printing. For

more information, see the instruction sheet that came with the supply.

This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not

intended to be used in this product.

The following error codes indicate that a non‑genuine Lexmark imaging unit is installed:

32.14

32.17

32.20

32.23

32.26

32.29

32.32

32.35

32.38

For more information, see

“Using genuine Lexmark parts and supplies” on page 95.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or go to

www.lexmark.com.

Troubleshooting 124

Too many trays. Remove some. [58]

1 Turn

o

the printer.

2 Unplug the power cord from the electrical outlet.

3 Remove the extra trays.

4 Connect the power cord to the electrical outlet.

5 Turn the printer back on.

Solving printer problems

• “Basic printer problems” on page 125

• “Option problems” on page 127

• “Paper feed problems” on page 129

Basic printer problems

Printer display is blank

Action Yes No

Step 1

Press the Sleep button on the printer control panel.

Does Ready appear on the printer display?

The problem is

solved.

Go to step 2.

Step 2

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Do Please wait and Ready appear on the printer display?

The problem is

solved.

Turn o the printer,

and then contact

customer support.

The printer is not responding

Action Yes No

Step 1

Make sure the printer is turned on.

Is the printer turned on?

Go to step 2. Turn on the printer.

Step 2

Check if the printer is in Sleep mode or Hibernate mode.

Is the printer in Sleep mode or Hibernate mode?

Press the Sleep

button to wake the

printer from Sleep

mode or Hibernate

mode.

Go to step 3.

Troubleshooting 125

Action Yes No

Step 3

Check if one end of the power cord is plugged into the printer and

the other to a properly grounded electrical outlet.

Is the power cord plugged into the printer and a properly grounded

electrical outlet?

Go to step 4. Plug one end of the

power cord into the

printer and the other

to a properly

grounded electrical

outlet.

Step 4

Check other electrical equipment plugged into the electrical outlet.

Does other electrical equipment work?

Unplug the other

electrical equipment,

and then turn on the

printer. If the printer

does not work, then

reconnect the other

electrical equipment.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted in the correct ports.

Are the cables inserted in the correct ports?

Go to step 6. Make sure to match

the following:

• The USB symbol

on the cable with

the USB symbol

on the printer

• The appropriate

Ethernet cable

with the Ethernet

port

Step 6

Make sure the electrical outlet is not turned o by a switch or

breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 7.

Step 7

Check if the printer is plugged into any surge protectors,

uninterruptible power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptible

power supplies, or extension cords?

Connect the printer

power cord directly

to a properly

grounded electrical

outlet.

Go to step 8.

Step 8

Check if one end of the printer cable is plugged into a port on the

printer and the other to the computer, print server, option, or other

network device.

Is the printer cable securely attached to the printer and the

computer, print server, option, or other network device?

Go to step 9. Connect the printer

cable securely to the

printer and the

computer, print

server, option, or

other network

device.

Troubleshooting 126

Action Yes No

Step 9

Make sure to install all hardware options properly and remove any

packing material.

Are all hardware options properly installed and all packing material

removed?

Go to step 10. Turn o the printer,

remove all packing

materials, then

reinstall the

hardware options,

and then turn on the

printer.

Step 10

Check if you have selected the correct port settings in the printer

driver.

Are the port settings correct?

Go to step 11. Use correct printer

driver settings.

Step 11

Check the installed printer driver.

Is the correct printer driver installed?

Go to step 12. Install the correct

printer driver.

Step 12

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Is the printer working?

The problem is

solved.

Contact

customer

support.

Option problems

Cannot detect internal option

Action Yes No

Step 1

Turn o the printer, then wait for about 10 seconds, and then turn

on the printer.

Does the internal option operate correctly?

The problem is

solved.

Go to step 2.

Step 2

Check if the internal option is properly installed in the controller

board.

a Turn o the printer using the power switch, and then unplug the

power cord from the electrical outlet.

b Make sure the internal option is installed in the appropriate

connector in the controller board.

c Connect the power cord to the printer, then to a properly

grounded electrical outlet, and then turn on the printer.

Is the internal option properly installed in the controller board?

Go to step 3. Connect the internal

option to the

controller board.

Troubleshooting 127

Action Yes No

Step 3

Print a menu settings page, and then check to see if the internal

option is listed in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Reinstall the internal

option.

Step 4

a Check if the internal option is selected.

It may be necessary to manually add the internal option in the

printer driver to make it available for print jobs. For more

information, see

“Adding available options in the print driver”

on page 20.

b Resend the print job.

Does the internal option operate correctly?

The problem is

solved.

Contact

customer

support.

Tray problems

Action Yes No

Step 1

a Open the tray and do one or more of the following:

• Check for paper jams or misfeeds.

• Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

• If you are printing on custom‑size paper, then make sure

that the paper guides rest against the edges of the paper.

• Make sure the paper is below the maximum paper ﬁll

indicator.

• Make sure paper lies ﬂat in the tray.

b Check if the tray closes properly.

Is the tray working?

The problem is

solved.

Go to step 2.

Step 2

a Turn o the printer, then wait about 10 seconds, and then turn

the printer back on.

b Resend the print job.

Is the tray working?

The problem is

solved.

Go to step 3.

Step 3

Check if the tray is installed and recognized by the printer.

Print a menu settings page, and then check if the tray is listed

in the Installed Features list.

Is the tray listed in the menu settings page?

Go to step 4. Reinstall the tray. For

more information,

see the setup

documentation that

came with the tray.

Troubleshooting 128

Action Yes No

Step 4

Check if the tray is available in the printer driver.

Note: If necessary, manually add the tray in the printer driver to

make it available for print jobs. For more information, see

“Adding available options in the print driver” on page 20.

Is the tray available in the printer driver?

Go to step 5. Manually add the

tray in the printer

driver.

Step 5

Check if the option is selected.

a From the application you are using, select the option. For Mac

OS X version 9 users, make sure the printer is set up in Chooser.

b Resend the print job.

Is the tray working?

The problem is

solved.

Contact

customer

support.

Paper feed problems

Jammed pages are not reprinted

Action Yes No

a Turn on jam recovery.

1 From the printer control panel, navigate to:

> Settings > > General Settings > > Print

Recovery >

> Jam Recovery >

2 Press the arrow buttons until On or Auto appears, and then

press

b Resend the pages that did not print.

Were the jammed pages reprinted?

The problem is

solved.

Contact

customer

support.

Troubleshooting 129

Paper frequently jams

Action Yes No

Step 1

a Pull out the tray, and then do one or more of the following:

• Make sure paper lies ﬂat in the tray.

• Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

• Check if the paper guides are aligned against the edges of

the paper.

• Make sure the paper is below the maximum paper ﬁll

indicator.

• Check if you are printing on a recommended paper size and

type.

b Insert the tray properly.

If jam recovery is enabled, then the print jobs will reprint

automatically.

Do paper jams still occur frequently?

Go to step 2. The problem is

solved.

Step 2

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Do paper jams still occur frequently?

Go to step 3. The problem is

solved.

Step 3

a Review the tips on avoiding jams. For more information, see

“Avoiding jams” on page 107.

b Follow the recommendations, and then resend the print job.

Do paper jams still occur frequently?

Contact

customer

support.

The problem is

solved.

Paper jam message remains after jam is cleared

Action Yes No

Open front door and remove all trays.

a Clear any jammed pages.

Note: Make sure all paper fragments are removed.

b Press

to clear the message and continue printing.

Does the paper jam message remain?

Contact

customer

support.

The problem is

solved.

Troubleshooting 130

Solving print problems

Printing problems

Incorrect characters print

Action Yes No

Step 1

Make sure the printer is not in Hex Trace mode.

Note: If Ready Hex appears on the printer display, then turn o

the printer, and then turn it back on to deactivate Hex Trace

mode.

Is the printer in Hex Trace mode?

Deactivate Hex

Trace mode.

Go to step 2.

Step 2

a From the printer control panel, select Standard Network or

Network [x], and then set SmartSwitch to On.

b Resend the print job.

Do incorrect characters print?

Contact customer

support.

The problem is

solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

a Check if you are printing on paper that is supported by the tray.

b Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 2.

Step 2

a From the Paper menu on the printer control panel, set the paper

size and type to match the paper loaded in the tray.

b Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 3.

Step 3

a Depending on your operating system, open Printing

Preferences or the Print dialog, and then specify the paper type.

b Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 4.

Troubleshooting 131

Action Yes No

Step 4

a Check if the trays are not linked.

b Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Contact

customer

support.

Large jobs do not collate

Action Yes No

Step 1

a From the Finishing menu on the printer control panel, set

Collate to (1,2,3) (1,2,3).

b Resend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 2.

Step 2

a From the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides

the setting in the Finishing menu.

b Resend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the number

and size of fonts, the number and complexity of images, and the

number of pages in the job.

Did the job print and collate correctly?

The problem is

solved.

Contact

customer

support.

Print jobs do not print

Action Yes No

Step 1

a From the document you are trying to print, open the Print dialog

and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must

select the printer for each document that you want to print.

b Resend the print job.

Do the jobs print?

The problem is

solved.

Go to step 2.

Troubleshooting 132

Action Yes No

Step 2

a Check if the printer is plugged in and turned on, and if Ready

appears on the printer display.

b Resend the print job.

Do the jobs print?

The problem is

solved.

Go to step 3.

Step 3

If an error message appears on the printer display, then clear the

message.

Note: The printer continues to print after clearing the message.

Do the jobs print?

The problem is

solved.

Go to step 4.

Step 4

a Check if the ports (USB, serial, or Ethernet) are working and if

the cables are securely connected to the computer and the

printer.

Note: For more information, see the setup documentation

that came with the printer.

b Resend the print job.

Do the jobs print?

The problem is

solved.

Go to step 5.

Step 5

a Turn o the printer, then wait for about 10 seconds, and then

turn the printer back on.

b Resend the print job.

Do the jobs print?

The problem is

solved.

Go to step 6.

Step 6

a Remove, and then reinstall the printer software. For more

information, see

“Installing the printer software” on page 19.

Note: The printer software is available at

http://support.lexmark.com.

b Resend the print job.

Do the jobs print?

The problem is

solved.

Contact

customer

support.

Troubleshooting 133

Printing slows down

Notes:

• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

• The printer speed may be reduced when printing for long periods of time, or printing at elevated

temperatures.

• The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.

Action Yes No

Place letter‑ or A4‑size paper in the tray, and then resend the print

job.

Does the print speed increase?

The problem is

solved.

Contact

customer

support.

Print job takes longer than expected

Action Yes No

Step 1

Reduce the number and size of fonts, the number and complexity

of images, and the number of pages in the print job, and then

resend the print job.

Does the print job still take long?

Go to step 2. The problem is

solved.

Step 2

Disable the Page Protect feature.

From the printer control panel, navigate to:

> Settings > > General Settings > > Print

Recovery >

> Page Protect > > O >

Does the print job still take long?

Go to step 3. The problem is

solved.

Step 3

Change the environmental settings.

From the printer control panel, navigate to:

> Settings > > General Settings > > Eco‑Mode

> select a setting >

Note: When using the Eco-Mode setting, you may notice a

reduction in performance.

Does the print job still take long?

Install additional

printer memory.

For more

information, contact

customer support.

The problem is

solved.

Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set

the size from the Paper Size/Type menu.

Troubleshooting 134

Action Yes No

a From the printer control panel, set the paper size and type in

the Paper menu to match the paper loaded in the trays to be

linked.

Note: The paper size and type must match for trays to be

linked.

b Resend the print job.

Do the trays link correctly?

The problem is

solved.

Contact

customer

support.

Unexpected page breaks occur

Action Yes No

Step 1

Adjust the print timeout settings.

a From the printer control panel, navigate to:

Settings > General Settings > Timeouts > Print Timeout

b Select a higher setting and then, depending on your printer

model, select

or Submit.

c Resend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Go to step 2.

Step 2

a Check the original ﬁle for manual page breaks.

b Resend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Contact

customer

support.

Print quality problems

Characters have jagged or uneven edges

Troubleshooting 135

Action Yes No

Step 1

a Print a font sample list to check if the fonts you are using are

supported by the printer.

1 From the printer control panel, navigate to:

> Reports > > Print Fonts >

2 Press the arrow buttons until PCL Fonts or PostScript

Fonts appears, and then press

b Use a font that is supported by the printer or install the font that

you want to use. For more information, contact your system

support person.

c Resend the print job.

Do prints still contain characters that have jagged or uneven

edges?

Go to step 2. The problem is

solved.

Step 2

a Use a font that is supported by the printer or install the font that

you want to use in your computer. For more information, contact

your system support person.

b Resend the print job.

Do prints still contain characters that have jagged or uneven

edges?

Contact

customer

support.

The problem is

solved.

Clipped pages or images

Leading edge

Trailing edge

ABCDE

Action Yes No

Step 1

a Move the width and length guides in the tray to the correct

positions for the paper loaded.

b Resend the print job.

Is the page or image clipped?

Go to step 2. The problem is

solved.

Troubleshooting 136

Action Yes No

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Do the paper size and type match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

• Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

• Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

a Depending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

b Resend the print job.

Is the page or image clipped?

Go to step 4. The problem is

solved.

Step 4

a Reinstall the imaging unit.

1 Remove the toner cartridge.

2 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Install the imaging unit, and then the cartridge.

b Resend the print job.

Is the page or image clipped?

Contact

customer

support.

The problem is

solved.

Gray background on prints

ABCDE

Leading edge

Trailing edge

Troubleshooting 137

Action Yes No

Step 1

a From the Quality Menu on the printer control panel, decrease

the toner darkness.

Note: 8 is the factory default setting.

b Resend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Go to step 2.

Step 2

Reinstall the imaging unit and the toner cartridge.

a Remove the toner cartridge.

b Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

c Install the imaging unit, and then the cartridge.

d Resend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Go to step 3.

Step 3

Replace the imaging unit, and then resend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Contact

customer

support.

Horizontal voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

a Make sure your software program is using a correct ﬁll pattern.

b Resend the print job.

Do horizontal voids appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 138

Action Yes No

Step 2

a Load the speciﬁed tray or feeder with a recommended type of

paper.

b Resend the print job.

Do horizontal voids appear on prints?

Go to step 3. The problem is

solved.

Step 3

a Redistribute the toner in the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Reinstall the imaging unit, and then the cartridge.

b Resend the print job.

Do horizontal voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do horizontal voids appear on prints?

Contact

customer

support.

The problem is

solved.

Incorrect margins on prints

ABCD

Action Yes No

Step 1

a Move the width and length guides in the tray to the correct

positions for the paper size loaded.

b Resend the print job.

Are the margins correct?

The problem is

solved.

Go to step 2.

Troubleshooting 139

Action Yes No

Step 2

From the printer control panel, set the paper size in the Paper menu

to match the paper loaded in the tray.

Does the paper size match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

• Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

• Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

a Depending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

b Resend the print job.

Are the margins correct?

The problem is

solved.

Contact

customer

support.

Paper curl

Action Yes No

Step 1

Move the width and length guides in the tray to the correct

positions for the size of the paper loaded.

Are the width and length guides positioned correctly?

Go to step 2. Adjust the width and

length guides.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the type and weight of the

paper in the tray?

Go to step 3. Specify the paper

type and weight from

the tray settings to

match the paper

loaded in the tray.

Step 3

a Depending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

b Resend the print job.

Is the paper still curled?

Go to step 4. The problem is

solved.

Step 4

a Remove the paper from the tray, and then turn it over.

b Resend the print job.

Is the paper still curled?

Go to step 5. The problem is

solved.

Troubleshooting 140

Action Yes No

Step 5

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Is the paper still curled?

Contact

customer

support.

The problem is

solved.

Print irregularities

) )

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

a Move the width and length guides in the tray to the correct

positions for the size of the paper loaded in the tray.

b Resend the print job.

Do print irregularities still appear?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Do the printer settings match the type and weight of the paper

loaded in the tray?

Go to step 3. Specify the paper

size and type from

the tray settings to

match the paper

loaded in the tray.

Step 3

a Depending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

b Resend the print job.

Do print irregularities still appear?

Go to step 4. The problem is

solved.

Step 4

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel, set the

paper texture in the

Paper menu to match

the paper loaded in

the tray.

Go to step 5.

Troubleshooting 141

Action Yes No

Step 5

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Do print irregularities still appear?

Go to step 6. The problem is

solved.

Step 6

Replace the imaging unit, and then resend the print job.

Do print irregularities still appear?

Contact customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Printer is printing blank pages

Action Yes No

Step 1

a Check if there is packing material left on the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Check if the packing material is properly removed from the

imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Reinstall the imaging unit, and then the cartridge.

b Resend the print job.

Is the printer still printing blank pages?

Go to step 2. The problem is

solved.

Troubleshooting 142

Action Yes No

Step 2

a Redistribute the toner in the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Reinstall the imaging unit, and then the cartridge.

b Resend the print job.

Is the printer still printing blank pages?

Go to step 3. The problem is

solved.

Step 3

Replace the imaging unit, and then resend the print job.

Is the printer still printing blank pages?

Contact

customer

support.

The problem is

solved.

Print is too dark

Action Yes No

Step 1

a From the Quality menu on the printer control panel, reduce the

toner darkness.

Note: 8 is the factory default setting.

b Resend the print job.

Is the print still too dark?

Go to step 2. The problem is

solved.

Troubleshooting 143

Action Yes No

Step 2

a From the printer control panel, set the paper type, texture and

weight in the Paper menu to match the paper loaded in the tray.

b Resend the print job.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 3. Do one or more of

the following:

• Specify the paper

type, texture, and

weight from the

tray settings to

match the paper

loaded in the tray.

• Change the

paper loaded in

the tray to match

the paper type,

texture and

weight speciﬁed

in the tray

settings.

Step 3

a Depending on your operating system, specify the paper type,

texture and weight from Printing Preferences or from the Print

dialog.

b Resend the print job.

Is the print still too dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel,

change the texture

settings in the Paper

Texture menu to

match the paper you

are printing on.

Go to step 5.

Step 5

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Is the print still too dark?

Go to step 6. The problem is

solved.

Step 6

Replace the imaging unit, and then resend the print job.

Is the print still too dark?

Contact

customer

support.

The problem is

solved.

Troubleshooting 144

Print is too light

Action Yes No

Step 1

a From the Quality menu on the printer control panel, increase

the toner darkness.

Note: 8 is the factory default setting.

b Resend the print job.

Is the print still too light?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper type, texture, and

weight in the Paper menu to match the paper loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 3. Change the paper

type, texture, and

weight to match the

paper loaded in the

tray.

Step 3

a Depending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

b Resend the print job.

Is the print still too light?

Go to step 4. The problem is

solved.

Step 4

Make sure that the paper has no texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel,

change the texture

settings in the Paper

Texture menu to

match the paper you

are printing on.

Go to step 5.

Step 5

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Is the print still too light?

Go to step 6. The problem is

solved.

Troubleshooting 145

Action Yes No

Step 6

a Redistribute the toner in the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Install the imaging unit, and then the cartridge.

b Resend the print job.

Is the print still too light?

Go to step 7. The problem is

solved.

Step 7

Replace the imaging unit, and then resend the print job.

Is the print still too light?

Contact

customer

support.

The problem is

solved.

Printer is printing solid black pages

Action Yes No

Step 1

a Reinstall the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2 Install the imaging unit, and then the cartridge.

b Resend the print job.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Step 2

Replace the imaging unit, and then resend the print job.

Is the printer printing solid black pages?

Contact

customer

support.

The problem is

solved.

Troubleshooting 146

Repeating defects appear on prints

Action Yes No

Step 1

Measure the distance between the defects.

Check for a distance between the defects that equals:

• 97 mm (3.82 in.)

• 47 mm (1.85 in.)

• 38 mm (1.5 in.)

Is the distance between defects equal to one of the listed

measurements?

Go to step 2.

1 Check if the

distance

between the

defects equal to

80 mm (3.15 in.)

2 Take note of the

distance, and

then contact

customer

support at

http://support.l

exmark.com or

your service

representative.

Step 2

Replace the imaging unit, and then resend the print job.

Do the repeating defects still appear?

Contact

customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Shadow images appear on prints

ABCD

Leading edge

Trailing edge

Troubleshooting 147

Action Yes No

Step 1

Load paper with the correct paper type and weight in the tray.

Is paper with the correct paper type and weight loaded in the tray?

Go to step 2. Load paper with the

correct paper type

and weight in the

tray.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Is the tray set to the type and weight of the paper loaded?

Go to step 3. Change the paper

loaded in the tray to

match the paper type

and weight speciﬁed

in the tray settings.

Step 3

a Depending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

b Resend the print job.

Do shadow images still appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do shadow images still appear on prints?

Contact

customer

support.

The problem is

solved.

Skewed print

)

ABCDE

Action Yes No

Step 1

a Move the width and length guides in the tray to the correct

positions for the size of the paper loaded.

b Resend the print job.

Is the print still skewed?

Go to step 2. The problem is

solved.

Step 2

a Check if you are printing on a paper that is supported by the

tray.

b Resend the print job.

Is the print still skewed?

Contact

customer

support.

The problem is

solved.

Troubleshooting 148

Streaked horizontal lines appear on prints

ABCDE

Action Yes No

Step 1

a Depending on your operating system, specify the tray or feeder

from Printing Preferences or the Print dialog.

b Resend the print job.

Do streaked horizontal lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the type and weight of the

paper in the tray?

Go to step 3. Change the paper

type and weight to

match the paper

loaded in the tray.

Step 3

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Do streaked horizontal lines appear on prints?

Go to step 4. The problem is

solved.

Step 4

a Reinstall the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2 Install the imaging unit, and then the cartridge.

b Resend the print job.

Do streaked horizontal lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked horizontal lines appear on prints?

Contact

customer

support.

The problem is

solved.

Troubleshooting 149

Streaked vertical lines appear on prints

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

a Depending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

b Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper texture, type, and

weight in the Paper menu to match the paper loaded in the tray.

Do the paper texture, type, and weight match the paper in the tray?

Go to step 3. Do one or more of

the following:

• Specify the paper

texture, type, and

weight from the

tray settings to

match the paper

loaded in the tray.

• Change the

paper loaded in

the tray to match

the paper

texture, type, and

weight speciﬁed

in the tray

settings.

Step 3

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

b Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 4. The problem is

solved.

Troubleshooting 150

Action Yes No

Step 4

a Reinstall the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2 Install the imaging unit, and then the cartridge.

b Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact

customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Toner specks appear on prints

Action Yes No

Replace the imaging unit, and then resend the print job.

Do toner specks appear on prints?

Contact customer

support.

The problem is

solved.

Toner rubs o

Leading edge

Trailing edge

ABC

DEF

Action Yes No

Step 1

From the Paper menu on the printer control panel, check the paper

type, texture, and weight.

Do the paper type, texture, and weight match the paper loaded in

the tray?

Go to step 2. Specify the paper

type, texture, and

weight from the tray

settings to match the

paper loaded in the

tray.

Step 2

Resend the print job.

Does the toner still rub o?

Contact

customer

support.

The problem is

solved.

Troubleshooting 151

Transparency print quality is poor

Action Yes No

Step 1

From the printer control panel, set the paper type in the Paper

menu to match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Go to step 2. Set the paper type to

Transparency.

Step 2

a Check if you are using a recommended type of transparency.

b Resend the print job.

Is the print quality still poor?

Contact

customer

support.

The problem is

solved.

Uneven print density

Action Yes No

Replace the imaging unit, and then resend the print job.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Vertical voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

a Make sure your software program is using a correct ﬁll pattern.

b Resend the print job.

Do vertical voids appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 152

Action Yes No

Step 2

a From the printer control panel, set the paper type and weight

in the Paper menu to match the paper loaded in the tray.

b Resend the print job.

Do vertical voids appear on prints?

Go to step 3. The problem is

solved.

Step 3

Check if you are using a recommended type of paper.

a Load the indicated tray or feeder with a recommended type of

paper.

b Resend the print job.

Do vertical voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

a Redistribute the toner in the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3 Reinstall the imaging unit, and then the cartridge.

b Resend the print job.

Do vertical voids appear on prints?

Contact

customer

support.

Note: The laser

scanning unit may

be defective.

The problem is

solved.

Embedded Web Server does not open

Action Yes No

Step 1

a Turn on the printer.

b Open a Web browser, and then type the printer IP address.

c Press Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 2.

Troubleshooting 153

Action Yes No

Step 2

Make sure the printer IP address is correct.

a View the printer IP address:

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

b Open a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to

type “https://” instead of “http://” before the printer IP

address to access the Embedded Web Server.

c Press Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 3.

Step 3

Check if the network is working.

a Print a network setup page.

b Check the ﬁrst section of the network setup page and conﬁrm

that the status is Connected.

Note: If the status is Not Connected, then the connection

may be intermittent, or the network cable may be defective.

Contact your system support person for a solution, and then

print another network setup page.

c Open a Web browser, and then type the printer IP address.

d Press Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 4.

Step 4

Check if the cable connections to the printer and print server are

secure.

a Connect the cables properly. For more information, see the

setup documentation that came with the printer.

b Open a Web browser, and then type the printer IP address.

c Press Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 5.

Step 5

Temporarily disable the Web proxy servers.

Proxy servers may block or restrict you from accessing certain

Web sites including the Embedded Web Server.

Does the Embedded Web Server open?

The problem is

solved.

Contact your system

support person.

Troubleshooting 154

Contacting customer support

Before contacting customer support, make sure to have the following information:

• Printer problem

• Error message

• Printer model type and serial number

Go to

http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to

http://support.lexmark.com.

Troubleshooting 155

Notices

Product information

Product name:

Lexmark MS410d, MS410dn

Machine type:

4514

Model(s):

420, 430

Edition notice

September 2022

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and

veriﬁcation

of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit

http://support.lexmark.com.

For information on supplies and downloads, visit

www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is

deﬁned

in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Notices 156

Trademarks

Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,

Inc. in the United States and/or other countries.

Google Cloud Print is a trademark of Google Inc.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

Windows is either a registered trademark or trademark of the Microsoft group of companies in the United States

and other countries.

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment

o

and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or

modiﬁcations

to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Notices 157

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232–3000

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation

software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing 54

Ready N/A

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

Notices 158

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at

www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR

emblem on the product or on a start-up screen is

certiﬁed

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as

conﬁgured

when shipped

by Lexmark.

Temperature information

Ambient operating temperature 16 to 32°C (60 to 90°F)

Shipping temperature -40 to 43.3°C (-40 to 110°F)

Notices 159

Storage temperature and relative humidity 2 to 35°C (34 to 95°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser

that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The

laser system and printer are designed so there is never any human access to laser radiation above a Class I

level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be axed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.

Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.

NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.

FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.

GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.

DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.

VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.

GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.

ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην

ακτινοβολία laser.

VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.

PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.

FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.

NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.

ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.

Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.

PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.

FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.

危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。

危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。

危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。このレーザー光に当たらないようにしてください。

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Notices 160

Mode Description Power consumption

(Watts)

Printing The product is generating hard‑copy output from electronic inputs. One-sided: 560; Two-

sided: 380

Copy The product is generating hard‑copy output from hard‑copy original

documents.

Scan The product is scanning hard‑copy documents. NA

Ready The product is waiting for a print job. 6

Sleep Mode The product is in a high‑level energy‑saving mode. 2.5

Hibernate The product is in a low‑level energy‑saving mode. 0.5

O The product is plugged into an electrical outlet, but the power switch is

turned o.

0.0

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a

speciﬁed

period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response

time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more

energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

• Using the Hibernate Timeout

• Using the Schedule Power modes

• Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be

modiﬁed

between one hour and one month.

Notices 161

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020

Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product

or its component is intended to be used for Image Capture or Image Projection only, and is not intended for

use in other applications.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1.

日本の VCCI 規定

製品にこのマークが

表示されている場合

、次の要件を満たしています。

この装置

は

、クラス B 情報技術装置

です

。この装置

は

、家庭環境で使用することを

目的としていますが

、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

Notices 162

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

Notices 163

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

Notices 164

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you

speciﬁc

legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher

Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with

SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B

Proﬁle

for Transport Layer Security

(TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to

Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in

the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites

for TLS implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic

Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec

implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version

1 (IKEv1) implemented in the product or service.

Notices 165

Index

accessing the controller board 14

accessing the remote control

panel

Embedded Web Server 103

Active NIC menu 60

adding hardware options

print driver 20

adding internal options

print driver 20

adjusting toner darkness 47

administrator settings

Embedded Web Server 103

AirPrint

using 48

AppleTalk menu 63

assigning custom paper

types 36

attaching cables 18

available internal options 14

avoiding jams 43

avoiding paper jams 107

Bin full. Remove paper. 115

cables

Ethernet 18

parallel 18

USB 18

canceling a print job

from a computer 49

from the printer control

panel 49

Cannot collate large document

[37] 115

Cannot defrag

ﬂash

memory

[37] 115

cannot open Embedded Web

Server 153

card stock

loading, multipurpose

feeder 32

tips 38

Cartridge low [88.xy] 115

Cartridge nearly low [88.xy] 115

Cartridge very low, [x] estimated

pages remain [88.xy] 116

Cartridge, imaging unit mismatch

[41.xy] 115

Change [paper source] to

[custom string] load

[orientation] 116

Change [paper source] to

[custom type name] load

[orientation] 116

Change [paper source] to [paper

size] load [orientation] 116

Change [paper source] to [paper

type] [paper size] load

[orientation] 116

checking an unresponsive

printer 125

checking the status of parts and

supplies 94

cleaning

exterior of the printer 94

interior of the printer 94

cleaning the printer 94

Close front door 116

Complex page may misprint

[39] 117

conﬁdential

data

information on securing 93

conﬁguration information

wireless network 21

conﬁgurations

printer 9

Conﬁgure MP menu 54

conﬁguring

multiple printers 104

supply notiﬁcations, imaging

unit 104

supply

notiﬁcations,

toner

cartridge 104

conﬁguring custom paper

types 36

conﬁguring

supply

notiﬁcations

104

connecting to a wireless network

using Personal Identiﬁcation

Number (PIN) method 22

using Push Button

Conﬁguration

(PBC) method 22

using the Embedded Web

Server 24

conservation settings

Eco‑Mode 87

Hibernate mode 88

Hibernate Timeout 89

Schedule Power Modes 89

Sleep mode 88

conserving supplies 87

contacting customer support 155

control panel

indicator light 12

Sleep button light 12

control panel, printer

buttons 11

indicator light 11

using 11

controller board

accessing 14

creating the printer control panel

PIN 105

custom paper type

assigning 36

conﬁguring

Custom Types menu 58

customer support

contacting 155

Default Source menu 50

Defective ﬂash memory [51] 117

display troubleshooting

printer display is blank 125

documents, printing

from a computer 47

Eco‑Mode setting 87

Embedded Web Server

accessing 12

accessing the remote control

panel 103

administrator settings 103

copying settings to other

printers 104

functions 12

networking settings 103

problem accessing 153

Index 166

using 12

Embedded Web Server —

Security: Administrator's Guide

where to ﬁnd 103

Embedded Web Server—

Security: Administrator’s Guide

where to ﬁnd 93

emission notices 157, 158, 162

envelopes

loading, multipurpose

feeder 32

tips on using 38

environmental settings

Eco‑Mode 87

Hibernate mode 88

Hibernate Timeout 89

Schedule Power Modes 89

Sleep mode 88

erasing non‑volatile memory 93

erasing volatile memory 93

Ethernet port 18

factory defaults, restoring 105

FCC notices 157

ﬁnding more information about

the printer 7

Finishing menu 80

ﬁrmware

card 14

Flash memory full [52] 117

Flash memory unformatted

[53] 117

font sample list, printing 49

General Settings menu 70

Google Cloud Print

using 48

green settings

Eco‑Mode 87

Hibernate mode 88

Hibernate Timeout 89

Schedule Power Modes 89

Sleep mode 88

hardware options, adding

print driver 20

Hibernate mode

using 88

Hibernate Timeout

setting 89

identifying jam locations 108

imaging unit

ordering 97

replacing 99

Imaging unit low [84.xy] 117

Imaging unit nearly low

[84.xy] 118

Imaging unit very low, [x]

estimated pages remain

[84.xy] 118

Insert tray [x] 118

installing

optional tray 17

installing an optional card 15

installing optional tray 17

installing printer 19

installing software

Local Printer Settings Utility 20

internal options 14

internal options, adding

print driver 20

IPv6 menu 62

jams

avoiding 107

labels, paper

tips on using 39

letterhead

loading, multipurpose

feeder 32

tips on using 39

Lexmark Print

using 48

linking trays 35

list of menus 50

Load [paper source] with [custom

string] [orientation] 118

Load [paper source] with [custom

type name] [orientation] 118

Load [paper source] with [paper

size] [orientation] 119

Load [paper source] with [paper

type] [paper size] [orientation] 119

Load multipurpose feeder with

[custom string] [orientation] 119

Load multipurpose feeder with

[custom type name]

[orientation] 119

Load multipurpose feeder with

[paper size] orientation] 120

Load multipurpose feeder with

[paper type] [paper size]

[orientation] 120

multipurpose feeder 32

trays 28

loading the optional tray 28

loading the standard tray 28

Local Printer Settings Utility

installing 20

using 13

locating paper jam 108

lock, security 92

memory

types installed on printer 92

memory card 14

Memory full [38] 120

Memory low, no Resource Save

[35] 120

menu settings

loading on multiple printers 104

menu settings page

printing 24

menus

Active NIC 60

AppleTalk 63

Conﬁgure MP 54

Custom Types 58

Default Source 50

Finishing 80

General Settings 70

in Local Printer Settings

Utility 13

IPv6 62

Network Card 61

Network Reports 60

Paper Loading 57

Paper Size/Type 51

Paper Texture 54

Paper Weight 56

parallel 65

PCL Emul 84

PostScript 83

Index 167

Quality 81

Reports 59

Security Audit Log 68

Set Date and Time 68

Setup 78

SMTP Setup menu 67

Standard USB 64

Substitute Size 54

TCP/IP 61

Universal Setup 59

Utilities 83

Wireless 63

XPS 83

menus list 50

mobile device

printing from 48

Mopria Print Service

using 48

moving the printer 8, 101, 102

multipurpose feeder

loading 32

Network Card menu 61

Network error, port [x] [54] 120

Network error, standard port

[54] 121

Network Reports menu 60

network settings

Embedded Web Server 103

network setup page

printing 25

Networking Guide

where to ﬁnd 103

noise emission levels 158

Non‑Lexmark [supply type], see

User’s Guide [33.xy] 121

non‑volatile memory 92

erasing 93

notices 157, 158, 159, 160, 161,

162

number of remaining pages

estimate 95

optional card

installing 15

optional tray

installing 17

loading 28

options

ﬁrmware cards 14

memory cards 14

ordering

imaging unit 97

ordering supplies

toner cartridges 95

paper

characteristics 40

letterhead 42

loading, multipurpose

feeder 32

preprinted forms 42

recycled 42

selecting 41

storing 43

unacceptable 41, 42

Universal size setting 27

using recycled 87

paper feed troubleshooting

message remains after jam is

cleared 130

paper jam in front door 109

paper jam in the duplex unit 112

paper jam in the multipurpose

feeder 113

paper jam in the rear door 111

paper jam in the standard bin 112

paper jam in trays 113

paper jam, clearing

in front door 109

in the duplex unit 112

in the multipurpose feeder 113

in the rear door 111

in the standard bin 112

in trays 113

paper jams

avoiding 107

paper labels

loading, multipurpose

feeder 32

Paper Loading menu 57

paper size

setting 26

Paper Size/Type menu 51

paper sizes

supported by the printer 44

paper stop, using 27

Paper Texture menu 54

Paper too short [34] 121

paper type

setting 26

paper types

duplex support 45

supported by printer 45

where to load 45

Paper Weight menu 56

Parallel menu 65

parallel port 18

Parallel port disabled [56] 122

parts

checking status 94

using genuine Lexmark 95

PCL Emul menu 84

Personal Identiﬁcation Number

method

using 22

PostScript menu 83

print driver

hardware options, adding 20

print irregularities 141

print job

canceling from the printer

control panel 49

canceling, from computer 49

print quality troubleshooting

blank pages 142

characters have jagged

edges 135

clipped pages or images 136

gray background on prints 137

horizontal voids appear on

prints 138

print irregularities 141

print is too dark 143

print is too light 145

printer is printing solid black

pages 146

repeating print defects appear

on prints 147

shadow images appear on

prints 147

skewed print 148

streaked horizontal lines appear

on prints 149

streaked vertical lines 150

toner rubs o 151

toner specks appear on

prints 151

transparency print quality is

poor 152

uneven print density 152

Index 168

white streaks 152

print troubleshooting

incorrect characters print 131

incorrect margins on prints 139

jammed pages are not

reprinted 129

job prints from wrong tray 131

job prints on wrong paper 131

jobs do not print 132

Large jobs do not collate 132

paper curl 140

paper frequently jams 130

print job takes longer than

expected 134

printing slows down 134

tray linking does not work 134

unexpected page breaks

occur 135

printer

conﬁgurations 9

minimum clearances 8

moving 8, 101, 102

selecting a location 8

shipping 102

printer conﬁgurations

basic model 9

conﬁgured model 9

printer control panel

buttons 11

factory defaults, restoring 105

indicator light 11

using 11

printer control panel PIN

creating 105

Printer had to restart. Last job

may be incomplete. 122

printer information

where to ﬁnd 7

printer installation 19

printer is printing blank

pages 142

printer messages

Bin full. Remove paper. 115

Cannot collate large document

[37] 115

Cannot defrag ﬂash memory

[37] 115

Cartridge low [88.xy] 115

Cartridge nearly low [88.xy] 115

Cartridge very low, [x] estimated

pages remain [88.xy] 116

Cartridge, imaging unit

mismatch [41.xy] 115

Change [paper source] to

[custom string] load

[orientation] 116

Change [paper source] to

[custom type name] load

[orientation] 116

Change [paper source] to

[paper size] load

[orientation] 116

Change [paper source] to

[paper type] [paper size] load

[orientation] 116

Close front door 116

Complex page may misprint

[39] 117

Defective ﬂash memory [51] 117

Flash memory full [52] 117

Flash memory unformatted

[53] 117

Imaging unit low [84.xy] 117

Imaging unit nearly low

[84.xy] 118

Imaging unit very low, [x]

estimated pages remain

[84.xy] 118

Insert tray [x] 118

Load [paper source] with

[custom string]

[orientation] 118

Load [paper source] with

[custom type name]

[orientation] 118

Load [paper source] with [paper

size] [orientation] 119

Load [paper source] with [paper

type] [paper size]

[orientation] 119

Load multipurpose feeder with

[custom type name]

[orientation] 119

Load multipurpose feeder with

[paper size] [orientation] 120

Load multipurpose feeder with

[paper type] [paper size]

[orientation] 120

Load multipurpose feeder with

custom string] [orientation] 119

Memory full [38] 120

Memory low, no Resource Save

[35] 120

Network error, port [x] [54] 120

Network error, standard port

[54] 121

Non‑Lexmark [supply type], see

User’s Guide [33.xy] 121

Paper too short [34] 121

Parallel port disabled [56] 122

Printer had to restart. Last job

may be incomplete. 122

Rear USB port disabled [56] 122

Reinstall missing or

unresponsive cartridge

[31.xy] 122

Reinstall missing or

unresponsive imaging unit

[31.xy] 123

Replace cartridge, 0 estimated

pages remain [88.xy] 123

Replace cartridge, printer region

mismatch [42.xy] 123

Replace imaging unit, 0

estimated pages remain

[84.xy] 123

Replace unsupported cartridge

[32.xy] 124

Replace unsupported imaging

unit [32.xy] 124

Too many trays. Remove some.

[58] 125

printer options troubleshooting

internal option is not

detected 127

tray problems 128

printer problems, solving

basic 125

printer security

information on 93

printing

font sample list 49

from a computer 47

from a mobile device 48

menu settings page 24

network setup page 25

publications

where to ﬁnd 7

Push Button Conﬁguration

method

using 22

Quality menu 81

Index 169

Rear USB port disabled [56] 122

recycled paper

using 42, 87

recycling

Lexmark packaging 90

Lexmark products 90

toner cartridges 90

Reinstall missing or unresponsive

cartridge [31.xy] 122

Reinstall missing or unresponsive

imaging unit [31.xy] 123

remote control panel

using Embedded Web

Server 103

repeating print defects appear on

prints 147

Replace cartridge, 0 estimated

pages remain [88.xy] 123

Replace cartridge, printer region

mismatch [42.xy] 123

Replace imaging unit, 0

estimated pages remain

[84.xy] 123

Replace unsupported cartridge

[32.xy] 124

Replace unsupported imaging

unit [32.xy] 124

replacing

imaging unit 99

toner cartridge 98

reports

viewing 103

Reports menu 59

restoring factory default

settings 105

safety information 5, 6

Schedule Power Modes

using 89

Security Audit Log menu 68

security lock 92

security Web page

printer security information 93

selecting a location for the

printer 8

selecting paper 41

Set Date and Time menu 68

setting

paper size 26

paper type 26

TCP/IP address 61

Universal paper size 27

setting Hibernate Timeout 89

Setup menu 78

shipping the printer 102

Sleep mode

adjusting 88

SMTP Setup menu 67

standard bin, using 27

standard tray

loading 28

Standard USB menu 64

statement of volatility 92

storing

paper 43

supplies 97

streaked horizontal lines appear

on prints 149

streaked vertical lines appear on

prints 150

streaks appear 152

Substitute Size menu 54

supplies

checking status 94

conserving 87

storing 97

using genuine Lexmark 95

using recycled paper 87

supplies, ordering

imaging unit 97

toner cartridges 95

supply notiﬁcations

conﬁguring 104

supported paper sizes 44

supported paper types and

weights 45

TCP/IP menu 61

tips

card stock 38

letterhead 39

on using envelopes 38

on using labels 39

transparencies 40

tips on using envelopes 38

toner cartridge

replacing 98

toner cartridges

ordering 95

recycling 90

toner darkness

adjusting 47

Too many trays. Remove some.

[58] 125

transparencies

loading, multipurpose

feeder 32

tips 40

trays

linking 35

loading 28

unlinking 35

troubleshooting

cannot open Embedded Web

Server 153

checking an unresponsive

printer 125

solving basic printer

problems 125

troubleshooting, display

printer display is blank 125

troubleshooting, paper feed

message remains after jam is

cleared 130

troubleshooting, print

incorrect characters print 131

incorrect margins on prints 139

jammed pages are not

reprinted 129

job prints from wrong tray 131

job prints on wrong paper 131

jobs do not print 132

Large jobs do not collate 132

paper curl 140

paper frequently jams 130

print job takes longer than

expected 134

printing slows down 134

tray linking does not work 134

unexpected page breaks

occur 135

troubleshooting, print quality

blank pages 142

characters have jagged

edges 135

clipped pages or images 136

gray background on prints 137

horizontal voids appear on

prints 138

print irregularities 141

print is too dark 143

print is too light 145

Index 170

printer is printing solid black

pages 146

repeating print defects appear

on prints 147

shadow images appear on

prints 147

skewed print 148

streaked horizontal lines appear

on prints 149

streaked vertical lines 150

toner rubs o 151

toner specks appear on

prints 151

transparency print quality is

poor 152

uneven print density 152

white streaks on a page 152

troubleshooting, printer options

internal option is not

detected 127

tray problems 128

unacceptable paper 41

uneven print density 152

Universal paper size

setting 27

Universal Setup menu 59

unlinking trays 35

USB port 18

using

Wireless Setup Assistant 23

using Hibernate mode 88

using recycled paper 87

using Schedule Power Modes 89

using the Embedded Web

Server 12

using Wireless Setup Utility 23

Utilities menu 83

vertical voids appear 152

viewing

reports 103

voids appear 152

volatile memory 92

erasing 93

volatility

statement of 92

Wireless menu 63

wireless network

conﬁguration information 21

wireless network setup

using the Embedded Web

Server 24

Wireless Setup Assistant

using 23

Wireless Setup Utility

using 23

XPS menu 83

Index 171

Lexmark MS410DN

Product's Documents

User's Guide PDF Lexmark MS410 Series

Specifications

Lexmark MS410DN Questions and Answers