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Nest Labs, Inc.
Limited Warranty
Learning Thermostat
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto,
California USA, warrants to the owner of the enclosed product
that the product contained in this box (“Product”) will be free
from defects in materials and workmanship for a period of two
(2) years from the date of delivery following the original retail
purchase, and if a Nest Pro sells and installs the Product and
enters a valid Nest Pro ID during setup, an additional three
(3) years, resulting in a warranty period of five (5) years for that
Product (collectively, the “Warranty Period”). If the Product
fails to conform to this Limited Warranty during the Warranty
Period, Nest Labs will, at its sole discretion, either (a) repair
or replace any defective Product or component; or (b) accept
the return of the Product and refund the money actually paid
by the original purchaser for the Product. Repair or replacement
may be made with a new or refurbished product or components,
at Nest Labs’ sole discretion. If the Product or a component
incorporated within it is no longer available, Nest Labs may,
at Nest Labs’ sole discretion, replace the Product with a similar
product of similar function. This is your sole and exclusive
remedy for breach of this Limited Warranty. Any Product that
has either been repaired or replaced under this Limited Warranty
will be covered by the terms of this Limited Warranty for the
longer of (a) ninety (90) days from the date of delivery of the
repaired Product or replacement Product, or (b) the remaining
Warranty Period. This Limited Warranty is transferable from
the original purchaser to subsequent owners, but the Warranty
Period will not be extended in duration or expanded in coverage
for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not
satisfied with this Product for any reason, you may return
it in its original condition within thirty (30) days of the original
purchase and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU
WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner
of the Product must (a) notify Nest Labs of the intention to
claim by visiting nest.com/support during the Warranty Period
and providing a description of the alleged failure, and (b) comply
with Nest Labs’ return shipping instructions. Nest Labs will have
no warranty obligations with respect to a returned Product
Please recycle Nest’s packaging.
RECYCLING AND DISPOSAL
Visit nest.com/recycle
For more information, visit nest.com
Need help? Contact us at nest.com/support
For FCC Compliance Statement, visit
nest.com/legal/fcc-compliance-notice
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