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GENERAL INFORMATION
The drawers, baskets, and shelves should be kept in their current
position unless otherwise specied in this quick guide.
The light system inside the refrigerator compartment uses LED lights,
which provide better lighting and use less energy than traditional bulbs.
Doors and lids of the refrigerator should be removed before disposal, to
avoid children or animals getting trapped inside.
TROUBLESHOOTING
What to do if... Possible reasons Solutions
The appliance is not working. There may be an appliance power supply
problem.
• Check if power cable plugged into a live socket with the proper
voltage.
• Check if the protection devices and fuses of the electrical system in
your home
There is water in the defrost
pan.
This is normal in hot, damp weather. The
pan can even be half full.
• Make sure the appliance is level so that the water does not
overow.
The edges of the appliance
cabinet, which come in
contact with the door seal,
are warm to the touch.
This is not a defect. This is normal in hot
weather and when the compressor is
running.
The light does not work. The light may need replacing.
The appliance may be in On/ Stand-by
model.
• Make sure if the protection devices and fuses of the electrical
system in your home work well.
• Check if the power cable is plugged into a live socket with the
proper voltage
• In case the LEDs are broken the user must call the Service for
exchange of the same type available only at our Aftersales Service
Centers or authorized dealers.
The motor seems to run too
much.
Motor running time depends on dierent
things: number of door openings, amount
of food stored, temperature of the room,
setting of the temperature controls.
• Make sure that the appliance controls are correctly set.
• Check if there is not a large amount of food been added to the
appliance.
• Check that the door is not opened too often.
• Check that the door close properly.
The appliance temperature is
too high.
There could be various causes (see
“Solutions”).
• Make sure that the condenser (back the appliance) is free of dust
and u.
• Make sure that the door properly closed.
• Make sure that the door seals properly tted.
• On hot days or if the room is warm, the motor naturally runs longer.
• If the appliance door has been left open for a while or if large
amounts of food have been stored, the motor will run longer in
order to cool down the interior of the appliance.
The doors do not open and
close properly.
There could be various causes (see
“Solutions”).
• Check that food packages are not blocking the door.
• Check that the internal parts or automatic ice maker are not out of
position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.
ALARM TABLE
Alarm type Signal Cause Cure
Door open alarm. The alarm sounds and the light
blinks.
The door has remained open for more than
3 minutes.
Close the door.
Temperature alarm.
The alarm sounds and the two
indicator lights ash.
The doors do not close properly or the seals
are damaged. The doors are opened too
frequently. The refrigerator or the freezer
have been over-lled. The temperature in
the freezer is too high. Check the quality of
the food products and dispose if necessary.
To turn o the acoustic signal, open
and close the refrigeration door and
restore normal operation product.
The alarm sounds and the four
indicator lights ash.
The doors do not close properly or the seals
are damaged. The doors are opened too
frequently. The refrigerator or the freezer
have been over-lled. The temperature of
the freezer is dangerously high: the food
inside must not be eaten.
To turn o the acoustic signal, open
and close the refrigeration door and
restore normal operation product.
* Available only on certain models
Policies, standard documentation, ordering of spare parts and additional product information can be
found by:
• Visiting our website
docs . hotpoint . eu and parts - selfservice . whirlpool . com
• Using QR Code
• Alternatively,
contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identication plate.
The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes
the model identier that can be used to consult the https://eprel.ec.europa.eu database portal.
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