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-24-
Before calling for service
If the ice maker is abnormal, please confirm the following contents before
making a phone call :
1. Is the water source supply of the ice maker normal?
The method of inspection is to loosen the ice water inlet ( 6” joints )
behind the machine, when loosening to a certain extent, the water will leak
out. The water source supply will be normal when the water is exuded for a
long time, otherwise, there is no water.
2. Whether the ice maker has been connected to the power supply or not?
The ice maker produced by our company is fully automatic without manual
operation. You just need to connect the power supply and open the red
switch on side of the back of the ice maker. Please let the person who
understand the electricity to check whether the ice maker is electrified ,
focus on checking the plug base.
3. Model and series No. of our ice maker.
There is model and series No. nameplate on the side panel of the machine.
Failure due to user’s reasons（such as no water supply, no
electricity supply, environmental factors, etc.）Door-to-door
service charges will be charged
When checking the water source, do not completely unscrew the
ice making inlet interface to prevent high pressure waterjetting.
Plastic parts of the ice maker do not belong to the scope of warranty.
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