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Maintenance
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the following number for customer
assistance: 800-842-1289.
TROUBLE POSSIBLE CAUSE POSSIBLEREMEDY
a. Electrical cord for oven is a. Plug into the outlet.
not plugged in. b. Close the door and try
Oven will not start b. Door is open. again.
c. Wrong operation is set. c. Check instructions.
Arcing or sparking
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookwa re only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
a. Use microwave-safe
cookwa re only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods Cooking time, power level is Use correct cooking time,
not suitable, power level.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
Undercooked _ods
Improper defrosting
a. Use microwave-safe
cookwa re only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe
cookwa re only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
EN-14
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