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Problem and alarm code Possible cause and solution
The appliance does not
drain the water.
The display shows , Er‐
ror i20 and Water is not
draining.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows , Er‐
ror i30 and Risk of flood
detected.
• Close the water tap and contact an Authorised Service
Centre.
Malfunction of the water lev‐
el detection sensor.
The display shows i41 - i44.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash
pump or the drain pump.
The display shows i51 - i59
or i5A - i5F.
• Switch the appliance off and on.
The temperature of the wa‐
ter inside the appliance is
too high or malfunction of
the temperature sensor oc‐
curred.
The display shows i61 or
i69.
• Make sure that the temperature of the inlet water does
not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the
appliance.
The display shows iC0 or
iC3.
• Switch the appliance off and on.
The level of water inside the
appliance is too high.
The display shows iF1.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right
height above the floor. Refer to the installation instruc‐
tions.
Network unit error.
The display shows iC4 Net‐
work Interface Error or iC5
Network Interface Error.
• Contact an Authorised Service Centre.
The appliance stops and
starts more times during op‐
eration.
• It is normal. It provides optimal cleaning results and en‐
ergy savings.
The programme lasts too
long.
• If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
• Activating options often increases the programme dura‐
tion.
ENGLISH 29
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