Axis 01759-001 Product Manual

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AXISP5654-ENetworkCamera

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonfor15–30secondsuntilthestatusLEDindicatorashesamber.

SeeProductoverviewonpage3.

2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.

3.Releasethepowerbuttonandassembletheproduct.

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon

thenetwork,thedefaultIPaddressis192.168.0.90.

5.UsingtheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideo

stream.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand

clickDefault.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga

problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular

problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesurethecoverisattachedduringupgradetoavoidinstallationfailure.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

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Axis 01759-001 P5654-E Network Camera Dome