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9
Diagnostics – battery
when in use, trigger pressed:
When charging battery:
cHarging anD storing
• This machine will switch ‘OFF’ if the battery temperature is below 37.4°F (3°C).
This is designed to protect the motor and battery. Do not charge the machine
and then move it to an area with a temperature below 37.4°F (3°C) for storage
purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
battery safety instructions
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson machine.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
Skin contact – can cause irritation. Wash with soap and water.
Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15minutes. Seek medical attention.
Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
caution
The battery used in this device may present a risk of fire or
chemical burn if mistreated. Do not disassemble, short contacts,
heat above 140°F (60°C), or incinerate. Keep away from children.
Do not disassemble and do not dispose of in fire.
Dyson custoMer care
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson
Helpline with your serial number and details of where and when
you bought the machine.
Most questions can be solved over the phone by one of our Dyson
Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so
we can discuss the available options. If your Dyson machine is
under warranty, and it is a covered repair, it will be repaired at no
cost.
Your serial number can be found on your rating plate which is on
the main body of the machine behind the clear bin.
PLease register as a Dyson MacHine oWner
To help us ensure you receive prompt and efficient service, please
register as a Dyson machine owner. There are three ways to do
this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, 1-855-533-1098.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of
an insurance loss, and enable us to contact you if necessary.
2 year Warranty
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHat is coVereD
Your Dyson machine is warranted against original defects in
materials and workmanship for a period of 2 years from the
date of purchase, when used for normal domestic purposes in
accordance with the Dyson Operating Manual. Please retain your
proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture,
according to Dyson’s records. This warranty provides, at no extra
cost to you, all labor and parts necessary to ensure your machine
is in proper operating condition during the warranty period. The
replacement of any part of your machine under warranty will not
extend the period of warranty. Any parts which are returned and
replaced by Dyson will become the property of Dyson. Please call
the Dyson Helpline at 1-855-533-1098 for more information.
This limited warranty is subject to the following terms:
WHat is not coVereD
Dyson shall not be liable for costs, damages or repairs incurred as
a result due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by
Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed), carpet or floor damage due to use not in accordance with
manufacturer’s instructions or failure to turn the brush bar off when necessary.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
• Reduction in battery discharge time due to battery age or use (where applicable).
Warranty LiMitations anD eXcLusions
• Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson will not be liable for any consequential damages or
incidental damages you may incur in connection with your purchase and use of
your machine. This limitation is not allowed by some States and so this limitation
may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
• This limited warranty is not transferable.
Warranty serVice
• Please fill out and return the Warranty Form.
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and
place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this
information, which you may be required to provide to Dyson.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at
1-855-533-1098. Most issues can be rectified over the telephone by our trained
Customer Care staff.
iMPortant Data Protection inforMation
• Your details will be held by Dyson or others on behalf of Dyson so that we can
assist you more quickly in our Customer Service department.
• From time to time, Dyson may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Dyson Operating
Manual if you do not wish to receive marketing or promotional information from
Dyson.
• For more information about our data collection practices, please refer to the
Dyson privacy policy at www.dyson.com/privacy
Solid blue: 'ON'.
Flashing blue: No power, charge battery.
Flashing amber: No power, temporary fault
(e.g. too hot/cold).
Flashing red: Fault (contact Dyson helpline).
Lights off: Charging complete.
Flashing red: Fault (contact Dyson helpline).
Solid blue: Charging.
Solid amber: Fault, if persists
contact Dyson helpline.
Solid amber: Not charging,
temporary fault (e.g. too hot/cold).
Flashing blue - Not charging - Re-fit charger or try
another socket. If persists, contact helpline.
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