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TROUBLESHOOTING
Common Trouble
Vacuum can not work
Suction reduced
Possible causes
Solutions
Battery indicator does
not light up
Insufficient use time
after charging
Roller brush can not
work
Blocked with hair, pebbles, or
other debris
Display turns black
and shows E1 in the
middle
Over temperature protection
Display turns black
and shows E2 in the
middle
Abnormal charger voltage
When the adapter voltage
is too high or too low,the
display will flash "E2"
quickly, and a red light will
flash quickly on the battery.
The machine will
automatically shut down
after flashing for 10 seconds.
In this case, please contact
EN
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1. Charge before use
2. Change a battery
3. Remove blockage in
suction inlet
1. The dust cup is full of dust
2. The filters are full of dust
3. The telescopic tube or brush
inlet blocked
4. Low battery power
1. Clean the roller brush
2. Avoid picking up large
rubbish, such as pebbles
1. Insufficient charging time
2. Battery aging
3. The dust cup is full of dust
4. The filters are full of dust
5. The telescopic tube or brush
inlet blocked
Prompt that the current
battery temperature is high .
Stop using/charge the
vacuum cleaner until the
battery temperature is
normal (wait about 45
minutes)
1. Change a battery
1. Low battery power
2. Battery damaged
3. The floor brush is blocked
with hair or other debris
2. Change the motor unit
3. Change the adaptor or
fully insert the charging
terminal into the battery
charging terminal
1. Empty the dust cup
2. Clean or change the filter
3. Remove blockage in tube
and brush inlet
4. Charge before use
1. Battery damaged
2. Screen damaged
3. Adaptor incorrectly
connected or damaged
1. Recharge the battery
2. Change a battery
3. Empty the dust cup
4. Clean or change the filter
5. Remove blockage in tube
and brush inlet
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