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12
PROBLEM POSSIBLE CAUSE SOLUTION
No power/no mist from spout • Unit is not plugged in
• Humidifier not turned on
• No power at unit
• Low water level
• The humidistat setting is
lower than the current room
humidity
• Transducer/ultrasonic
membrane needsto be cleaned
• Plug unit in
• Press the power button to turn
the unit on
• Check circuits and fuses or try
a different outlet
• Refill the tank with water
• Reset the humidistat to a
higher humidity level, or
change the mist output to
continuous on
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in the
Cleaning and Care section
TROUBLESHOOTING
TO CLEAN THE SURFACE
Clean the surface of the unit with a soft, damp cloth.
Before storing: Clean the tanks, reservoir, tank caps, and the transducer/
ultrasonic membrane with a 50/50 mixture of white vinegar and water. Be
sure to rinse and let all parts dry completely before storing. Clean the oil tray
with a soft cloth.
After storing: Rinse the tanks, reservoir, ultrasonic membrane, and
essential oil tray with water. Dry completely before filling. Only fill the tank
just before operating.
COOL
% RH
TIMER
+
–
HUMIDISTATMIST
WARM LAMP
TIMER
+
–
HUMIDISTATMIST
WARM LAMP
+
–
TO CLEAN THE OIL TRAY
Open the oil tray and remove the pad. Essential oil pads should be changed
when switching to a different essential oil scent. If continuing to use the
same scent, set the essential oil pad aside for reuse. Wipe down the inside
of the oil tray with a soft cloth. Place the essential oil pad back in the tray
and close.
NOTE: Leave the essential oil pad out of the oil tray when storing.
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