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12
5 TROUBLESHOOTING
Inoperation
Odor
Long-term operation
of compressor
Light is out
Doors cannot be
properly closed
Loud noise
Door seal fails
to be tight
Hot housing
Surface condensation
Abnormal noise
Water pan
overflows
Ensure the refrigerator is plugged in and connected to power
Check that the voltage is not low
The temperature control knob is not set to “OFF“
Thoroughly clean the interior of the refrigerator.
Do not overload the refrigerator
Do not put hot contents in the refrigerator
Note that it is normal that the refrigerator operates for a longer time in
summer when the ambient temperature is higher
Check whether the refrigerator is connected to power supply. If the light
is damaged, have it replaced by a specialist.
Check for any items blocking the refrigerator door or unbalanced items.
Check if the refrigerator is tilted
Ensure that the refrigerator is sitting on a flat and stable surface
Ensure that the refigerator accessories are properly placed
Remove foreign matter from the door seal.
Heat the door seal and then cool it for restoration (or use an electrical drier
or a hot towel for heating).
Heat dissipation of the built-in condenser via the housing is normal.
When housing becomes hot due to high ambient temperature or storage of
too much food, provide ventilation to facilitate heat dissipation.
The compressor may cause a buzzing sound when starting up or
shutting down.
The solenoid valve or electric switch valve may create a clattering
sound which is normal and does not affect the operation.
Condensation on the exterior of the door seals is normal when the ambient
humidity is too high. Wipe condensation with a clean towel.
Heavy defrosting may occur when there is too much food in the
refrigerator or if the food contains too much water.
Frosting may occur if the doors are not properly closed, as entry of air
could cause frosting which could increase water overflow during defrost.
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