LG Electronics SDWD24P3 Lg Studio Panel Ready Top Control User Manual

OWNER'S MANUAL

DISHWASHER

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

SDWD24P3

MFL71917416

Rev.00_122322

www.lg.com

Scan to see the online manual.

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE

3 WARNING STATEMENTS

6 CAUTION STATEMENTS

8 PRODUCT OVERVIEW

8 Product Features

10 INSTALLATION

10 Before Installing

11 Preparing Cabinet Opening

12 Preparing Dishwasher

14 Preparing Water and Electrical Connections

15 Sliding Dishwasher into Cabinet Opening

17 Connecting Water Supply Line and Power

17 Connecting the Drain Hose

19 Leveling Dishwasher

20 Securing Cabinet Panel to Dishwasher

22 Securing Dishwasher in Cabinet Opening

24 Final Installation Check

25 OPERATION

25 Before Using

28 Control Panel

29 Wash Cycles

30 Options and Extra Functions

32 Loading the Dishwasher

33 Loading the Silverware Basket

33 Loading the Lower Rack

35 Loading the Upper Rack

38 Loading the Cutlery Rack

39 Adding Cleaning Products

42 SMART FUNCTIONS

42 LG ThinQ Application

44 Smart DiagnosisTM Function

46 MAINTENANCE

46 Cleaning and Care

50 TROUBLESHOOTING

50 Before Calling for Service

57 LIMITED WARRANTY

57 USA

61 CANADA

3IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this

product, follow basic precautions, including the following:

Installation

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• To reduce the risk of severe injury or death, follow all installation instructions.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance

with local codes.

• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the

appliance.

• When moving or installing the product in a different location, call qualified service personnel for

installation and service.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Moving or installation of the appliance requires two or more people.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or

aircraft.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed

to outdoor weather conditions.

• This appliance must be positioned near to an electrical power supply.

• Do not, under any circumstances, cut or remove the ground from the power supply line.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

4IMPORTANT SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply

line.

• Do not install the appliance in humid spaces.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children

might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight

chambers.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged power supply line.

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and

safety glasses.

• The installer must ensure that the dishwasher is completely enclosed at the time of installation.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

• After installing, check the hose connection for leaks.

• Do not damage or place heavy items on the power supply line of the appliance.

Operation

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do

not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug

it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for

instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,

etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent

or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when

the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a

window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used

for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for

such a period, before using the appliance turn on all hot water faucets and let the water flow from each

for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the

reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal.

- Load sharp knives with the handles up to reduce the risk of cuts or other injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items

not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the water supply. Before cleaning, turn the water supply back on and

check the connections.

• Do not open the appliance door while it is operating. For safety reasons, the drain pump operates if the

door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if

removed from the dishwasher. Keep out of reach of small children.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by

qualified service personnel unless specifically recommended in this Owner’s Manual. Use only

authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.

Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of

children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance's control panel.

Grounding Instructions

• This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce

the risk of electric shock by providing a path of least resistance for electric current.

• This appliance is equipped with a cord having an equipment-grounding conductor and a grounding

plug.

6IMPORTANT SAFETY INSTRUCTIONS

• The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with

all local codes and ordinances.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check

with a qualified electrician or service representative if you are in doubt whether the appliance is properly

grounded. Do not modify the plug provided with the appliance, if it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

Tip Over Hazard

• Do not use the dishwasher until completely installed.

• Do not push down on the open dishwasher door.

• Failure to follow these instructions may result in serious injury or cuts.

CAUTION STATEMENTS

CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or

property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49

°C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time.

The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.

• Do not put the drain hose under the dishwasher during installation.

• Use caution when opening or closing the appliance door before installing the custom panel. The door

may open or close abruptly.

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period

of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the

appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.

• Do not put the drain hose under the dishwasher during installation.

Maintenance

• If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of

the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or

abrasives. These substances may discolor or damage the appliance.

7IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

SAVE THESE INSTRUCTIONS

8PRODUCT OVERVIEW

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not

responsible for product malfunction or accidents caused by the use of separately purchased

unauthorized components or parts.

• Do not remove the safety cover at any time.

• To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the

factory.

• You may find water droplets or water spots from this process inside your new dishwasher.

Front View

aControl Panel

bLower Cover

cLeveling Feet

dBase

ePower Cord

fDrain Hose

gSafety Cover

hShipping Brace

Interior View

aTop Wash Impeller

bUpper Spray Arm

cLower Spray Arm

dDishwasher Salt Cover

eFiltration System

fSilverware Basket

gDetergent and Rinse Aid Dispenser

hSteam Nozzle

iLower Rack

jUpper Rack

kCutlery Rack

9PRODUCT OVERVIEW

ENGLISH

lTub Light

NOTE

• The silverware basket ships installed at the back

of the bottom rack. For best performance, install

it along the right side.

• Remove all packing materials from the exterior

and interior of the dishwasher before installing

the appliance.

Accessories

aInstallation Brackets (2 ea)

bWood Screws (4 ea, Φ4.5 mm x 12 mm)

cHose Clamp

dFunnel

eLower Cover

fMoisture Barrier Tape (Aluminum Tape)

gMoisture Barrier Tape (Side Aluminum Tape)

hFleece Tape

iPanel Bracket (4 ea, Upper & Middle)

jPanel Bracket (2 ea, Lower)

kBracket Screw (12 ea, Φ4 mm x 14 mm)

lLower Cover Screw (2 ea, Φ4 mm x 14 mm)

mWood Screw (2 ea, Φ4 mm x 14 mm)

nDoor Adjustment Screw (2 ea, Φ4 mm x 34 mm)

Product Specifications

The appearance and specifications listed in this

manual may vary due to constant product

improvements.

Model SDWD24P3

Electrical

Requirements

120 V, 60 Hz AC only,

15 A circuit breaker

Water Pressure 20 psi - 80 psi

(140 kPa - 550 kPa)

Dimensions

(Width X Height X

Depth)

23 1/2” X 32 1/16” X 21 7/8”

(598 mm X 815 mm X 554

mm)

Inlet Water

Temperature

120 ℉ - 149 ℉

(49 ℃ - 65 ℃)

Net Weight 88 lb (40 kg)

10 INSTALLATION

INSTALLATION

Before Installing

Parts not Provided

aWater Supply Tube

• Minimum 3/8″ O.D. copper tubing or

stainless steel braided water supply line

bFittings for Tube

cCoupler

dAir Gap

eHose Clamp

f3/4” Elbow

gBaseboard (Wood)

hWood Panel & Handle

Tools Needed

aFlat-Blade Screwdriver

bPhillips Screwdriver

cHole Saw min. 2 1/2” bit

dElectric Drill

eGloves

fSafety Glasses

gAdjustable Wrench (2 ea)

hTape Measure

iUtility Knife

jLevel

k1/4” Square Drive Wrench

lPliers

mScale

nTape

oTorque wrench

p3/8" Square Drive Wrench + 1/2" Socket

qSaw

11INSTALLATION

ENGLISH

Installation Overview

Please read the following installation instructions

first after purchasing this dishwasher or

transporting it to another location.

aPreparing Cabinet Opening

bPreparing Dishwasher

cPreparing Water and Electrical Connections

dSliding Dishwasher into Cabinet Opening

eConnecting Water Supply Line and Power

fConnecting the Drain Hose

gLeveling Dishwasher

hSecuring Cabinet Panel to Dishwasher

iSecuring Dishwasher in Cabinet Opening

jFinal Installation Check

Product Dimensions

Product

Cabinet Panel

Preparing Cabinet Opening

This dishwasher is designed to fit a standard

dishwasher opening. An opening may be needed

on both sides to route plumbing and electrical

connections.

• To ensure proper drainage, install the

dishwasher no more than 12 ft. (3.65 m) from

the sink.

• The location must have sufficient space for the

dishwasher door to open easily and provide at

least 0.1” (2 mm) between the dishwasher and

the cabinet sides.

• If installing the dishwasher in a corner, leave a

minimum of 2” (50 mm) between the dishwasher

and the adjacent wall.

• The adjacent wall must be free of obstructions.

• For flush installations only, you may remove the

cabinet brace a inside the cabinet.

Choosing the Proper Location

1 Select a location as close to the sink as

possible for easy connections to water supply

line, drain hose and electrical connection.

23 1/2”

(598 mm)

18”

(455 mm)

32 1/16"

(815 mm)

21 7/8”

(554 mm)

23 1/4 " - 23 3/4 " (590 - 603 mm)

5/8 - 7/8 "

(16 - 22 mm)

28 3/8 " - 30 11/16"

(720 - 780 mm)

5.5 lb (2.5 kg) ≤ ≤ 24.2 lb (11 kg)

12 INSTALLATION

2 To allow for proper clearance of plumbing

and electrical, use the template included with

the literature to determine the clearance on

the side of the cabinet where the cabinet

meets the back wall. Using a 2 1/2” diameter

hole saw, drill a hole in the target area as

shown on the template.

WARNING

• Installation damage is not covered by the

warranty, and leaks caused by improper

installation may result in property damage.

• Do not use existing holes unless they are in the

target area.

• Failure to properly locate the hole for the water

and drain lines may prevent the dishwasher

from installing flush with the cabinets and could

result in kinked, pinched, crushed, stressed or

damaged lines.

Installing Moisture Barrier Tape

Install the moisture barrier tape to the underside

of the countertop to protect the surface from

condensation when the appliance is opened.

1 Clean and dry the area on the underside of

the countertop and the sides of the cabinet

opening where the tape will be applied.

2 Remove the protective film from the tape.

3 Install the tape on the underside of the

countertop.

4 Install the shorter pieces of tape on the sides

of the cabinet opening at the top.

NOTE

• Moisture barrier tape is included in the manual

assembly bag.

• If the countertop is made of granite or

waterproof materials, the moisture barrier tape

is not required.

• Condensation may occur on the underside or

along the front edge of the countertop when the

room temperature is low.

Preparing Dishwasher

WARNING

• Do not remove safety cover a. Removal can

result in fire, electric shock or death.

23 5/8" - 24"

(600 - 610 mm)

Min. 23 5/8"

(600mm)

32 1/4 " - 34 1/2 "

(820 - 876 mm)

Min.235/8"

(600mm)

23 5/8" -24"

(600-

610mm)

Min. 23 5/8"

(600mm)

32 ¼"-34½"

32¼"-3

4½"

(820 - 876 mm)

(820- 876mm)

32 ¼"-34½"

(820 - 876 mm)

4 "

(100 mm)

3 "

(75 mm)

13INSTALLATION

ENGLISH

Releasing Drain Hose

Remove the twist tie holding the drain hose to the

back of the shipping brace.

Removable Shipping Brace

The rear shipping brace can be removed if

additional clearance is needed when installing the

dishwasher under a low countertop.

Removing Packing Materials from

the Interior

Remove all packing materials from the interior of

the dishwasher before installing the appliance.

CAUTION

• Take care when opening or closing the appliance

door before the custom door panel is installed.

The door may open or close abruptly without the

weight of the panel.

Checking the Cabinet Panel

This dishwasher is designed to work with a cabinet

front panel (not provided) which slides up as the

door is opened. Before installing the dishwasher,

check the weight and dimensions of the cabinet

front panel you have selected.

• The dishwasher can support panels weighing 5.5

– 24.2 lb (2.5 – 11 kg).

• If the cabinet panel weighs between 17.6 lb (8

kg) and 24.2 lb (11 kg), adjust the door spring

tension to make the door easier to open. See the

Adjusting Door Spring Tension topic.

• For best results, the width of the wood panel

should be 1/4” (6 mm) less than the width of

thecabinet.

Installing Fleece Tape

Attaching fleece tape between the dishwasher

door and the cabinet panel will reduce the friction

when the door slides up and down.

1 Install the fleece tape close to the bracket

openings to make sure the door slides

smoothly.

23 1/4 " - 23 3/4 " (590 - 603 mm)

5/8 - 7/8 "

(16 - 22 mm)

28 3/8 " - 30 11/16"

(720 - 780 mm)

5.5 lb (2.5 kg) ≤ ≤ 24.2 lb (11 kg)

14 INSTALLATION

2 Peel the fleece tape strips off the carrier and

attach them to the door.

Attaching Installation Brackets

For countertops made of wood or other materials

that will not be damaged by drilling, use the metal

installation brackets provided.

For countertops made of granite, marble, or other

materials that could be damaged by drilling, use

the wood screws to attach the dishwasher to the

cabinet. See installation instructions in Securing

Dishwasher to Cabinet Opening.

NOTE

• Installation brackets and screws can be found in

the silverware basket.

1 Insert the tabbed end of the installation

brackets into the slots in the upper frame.

Rotate the brackets until the tabbed ends are

facing up.

2 Bend the tabs on the brackets to secure them

to the frame using a pair of needle nose

pliers.

Preparing Water and

Electrical Connections

WARNING

• Water Connection

- Do not reuse an old hose. Use only a new hose

when installing the dishwasher. The old hose

could leak or burst causing flooding and

property damage. Contact an LG Customer

Information Center for assistance in buying a

new hose.

• Electrical Connection

- Use a time-delay fuse or circuit breaker.

- Operate this appliance with the correct voltage

as shown in this manual and on the rating

plate.

- The wiring must be grounded properly. If in

doubt, have it checked by a qualified

electrician.

- The appliance and outlet must be positioned

so that the plug is easily accessible.

- Do not use an extension cable or adapter with

this dishwasher.

- Do not overload the outlet with more than one

appliance.

- It is the personal responsibility and obligation

of the product owner to have a proper outlet

installed by a qualified electrician.

CAUTION

• When connecting the dishwasher water supply

line to the house water supply, sealing tape or

compound should be used on pipe threads to

avoid leaks. Tape or compound should not be

used on compression fittings.

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15INSTALLATION

ENGLISH

CAUTION

• Connect the dishwasher to a hot water supply

with a temperature range between 120 °F (49 ℃)

and 149 °F (65 ℃). This temperature range

provides the best washing results and shortest

cycle time. To prevent damage to dishes, the

temperature should not exceed 149 °F (65 ℃).

• Water supply pressure must be between 20 psi

and 80 psi (140–550 kPa). If the water supply

pressure exceeds 80 psi, a pressure reducing

valve must be installed. Otherwise premature

failure of the inlet valve may occur.

Connecting Water Supply Line and

Power

Water supply tube: Minimum 3/8″ O.D. copper

tubing or metal braided dishwasher supply line

1 Connect the elbow a to the inlet valve on the

back of the dishwasher.

2 Connect the water supply tube to the elbow.

3 Tighten both connections using two

adjustable wrenches to avoid putting stress

on the water inlet valve.

4 Make sure the water supply is turned off.

Connect the water supply tube to the tap.

5 Insert the power plug into an outlet.

6 Turn on the water and check for leaks at the

connections.

• If there is a leak, reconnect the elbow.

• Do not cross thread or overtighten the

connections to avoid leakage.

7 Unplug the power cord.

8 Turn off the water supply and disconnect the

water supply tube at the tap.

Sliding Dishwasher into

Cabinet Opening

How to Slide Dishwasher

CAUTION

• Do not pull or lift the dishwasher using the door

a. Doing so can damage the door and hinges.

16 INSTALLATION

• Do not push the door of the dishwasher with

knees when sliding the dishwasher into position.

Doing so can damage the front cover.

• Do not push the top of the dishwasher. Doing so

can damage the interior of the dishwasher.

NOTE

• Open the door and grab the body frame and the

top front opening b of the tub to move or lift the

dishwasher.

1 Align the dishwasher with the opening. Make

sure the water supply line and power cord

extend smoothly without kinks or bends.

2 Smooth out or pad the edges of the hole

drilled for the water supply to avoid damaging

the drain hose.

3 Make sure the drain hose is straight before

feeding the end of it through the hole for the

water supply. As you slide the dishwasher into

the opening, slowly pull on the drain hose

from inside the cabinet to take up some slack.

Be careful not to kink, pinch, crush or stress

the drain hose during installation to avoid

leaking and water damage.

4 Gradually slide the dishwasher into the

opening, making sure that the water supply

line and power cord are passing freely

through the opening and do not get caught

under the dishwasher.

• As you slide the dishwasher into the

opening, stop periodically (or have an

assistant help) to take up the slack by

pulling the drain hose farther into the

cabinet.

CAUTION

• To avoid malfunctions or leakage, it is important

that the drain hose not get kinked, pinched,

stressed or crushed behind or under the

dishwasher or inside the neighboring cabinet.

17INSTALLATION

ENGLISH

CAUTION

• Damage resulting from improper installation is

not covered under the warranty.

Connecting Water Supply

Line and Power

Connecting Water Supply Line

1 With the home water supply turned off,

connect the water supply tube to the tap.

2 Tighten the connection using a square drive

wrench to avoid putting stress on the water

tap.

Connecting Power

Insert the power plug into a grounded outlet.

• The power cord should not be positioned behind

the appliance but within 47.2 inches of the side

so that the plug is easily accessible.

WARNING

• Do not use an extension cord or 2-prong

adapter.

• The plug must be plugged into an appropriate

outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

• Connect to a properly rated, protected, and sized

power circuit to avoid electrical overload.

Connecting the Drain Hose

If the end of the drain hose does not fit the drain

line, use a heat and detergent resistant adapter

(not supplied). These may be obtained from a local

plumbing supply store.

• Cut the adapter so the end matches the size of

the drain connection.

NOTE

• For drain hose installation, use the screw style

hose clamp provided with this dishwasher in the

silverware basket.

• If connecting the dishwasher’s drain hose to the

garbage disposal, be sure to follow your

garbage disposal’s manual for proper

installation instructions.

Drain Hose Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain hoses from other

appliances to the dishwasher’s drain hose.

• If an extension drain hose is required, use a 5/8"

or 7/8" inside diameter, 2-3 ft. length hose and a

coupler a for connecting the two hose ends.

Height of the Drain Hose

The height of the drain hose end must be at least

12" (305 mm) and within 40" (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

18 INSTALLATION

Connecting to Disposal without Air

Gap

1 Remove the knockout plug on the disposal

with a hammer and screwdriver.

2 Remove the knockout plug a from the

disposal.

CAUTION

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

3 Attach the drain hose to the disposal with the

hose clamp provided. Move the hose clamp

into position and tighten it with a flat-blade

screwdriver.

Connecting Waste Tee without Air

Gap

The height of the drain hose end must be at least

12” (305 mm) and within 40” (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

1 Remove the knockout plug with a hammer

and screwdriver.

CAUTION

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

2 Attach the drain hose to the waste tee with

the hose clamp provided. Move the clamp into

position and tighten it with a flat-blade

screwdriver.

Connecting to Disposal or Waste

Tee with Air Gap

1 Remove the knockout plug with a hammer

and screwdriver.

2 Connect the end of the drain hose a to the air

gap b with the hose clamp provided. Move

the clamp into position and tighten it with a

flat-blade screwdriver.

• This avoids water being siphoned from the

tub.

19INSTALLATION

ENGLISH

3 If it is not connected, attach the rubber hose

connector to the disposal or waste tee with a

hose clamp (not provided).

Leveling Dishwasher

Check that the dishwasher is level and adjust the

leveling feet if necessary.

CAUTION

• Failure to level the dishwasher may result in

leakage, problems closing the door, or noise.

• Where the cabinet opening is narrower than

recommended (see Preparing Cabinet

Opening), the dishwasher must be carefully

leveled and aligned so that the dishwasher is

supported fully by the 3 leveling feet and is not

hanging from the installation brackets. Failure to

do so can result in leaks from the front of the

dishwasher, AE errors, difficulty in closing the

door, or failure to operate.

Checking Leveling

To check that the tub is level from front to back,

remove the lower rack and pour 135 oz. (4 L) of

water into the bottom of the tub. The water level

should be near the center of both tub lower

indentations at the front.

With the lower rack removed, place a level on the

inside wall of the tub to check that the dishwasher

is level from side to side.

• If you do not have a level, try using a

smartphone level application instead.

Make sure that the gap between the tub walls and

the door liner is the same on either side.

Adjusting Leveling Feet

Adjust as needed until the dishwasher is

completely leveled.

• Adjust the front and rear leveling feet until they

are all in firm contact with the floor. Failure to

level the dishwasher may prevent the door from

closing properly and the dishwasher will not turn

on.

Adjusting Front Leveling Feet

Use a flat-blade screwdriver to turn the front

leveling feet and adjust the front of the tub.

• Turn the front leveling feet clockwise to raise the

front of the tub and counterclockwise to lower it.

• The adjustments work identically for both front

leveling feet.

• When a flat-blade screwdriver is unavailable, use

a 1/4" square drive wrench a or 3/8" square

drive wrench b with 1/2" socket c to turn the

front leveling feet and adjust the front of the tub.

Max 2 3/8”

(60 mm)

20 INSTALLATION

Adjusting Rear Leveling Foot

Use a Phillips screwdriver to adjust the rear

leveling foot and the rear of the tub using the

center screw at the base of the appliance in the

front.

• Turn the center screw clockwise to raise the rear

of the tub and counterclockwise to lower it.

NOTE

• To avoid damaging the screw, do not use an

electric screwdriver.

Securing Cabinet Panel to

Dishwasher

Adjusting Appliance Height

1 Adjust the height of the appliance so the top

of the door is as close to the height of the

surrounding cabinet doors or drawer fronts

as possible.

2 Measure the difference in height (x") between

the top of the dishwasher door and the tops

of the surrounding cabinet doors or drawers.

3 Using the measurement from step 2, make a

mark x" up from the bottom of both rulers at

the top of the provided installation template.

Draw a line between the marks and trim off

the top of the template at the line. Cut out the

squares marked on the midline of the

template so that you can see the center line.

Adjusting Door Spring Tension

If the cabinet panel weighs between 17.6 lb (8 kg)

and 24.2 lb (11 kg), adjust the door spring tension

to make the door easier to open.

1 Open the dishwasher door to about 30 °.

• Do not adjust the spring strength with the

dishwasher door fully open.

2 Use the door adjustment screws provided to

adjust the door spring tension at the bottom

of the dishwasher.

X(mm)

X" Inch (mm)

X "

(X mm)

17.6 lb (8 kg) ≤ ≤ 24.2 lb (11 kg)

21INSTALLATION

ENGLISH

CAUTION

• Tighten the door adjustment screws completely.

• Adjust the spring strength properly. If you do

not adjust the spring strength, the door may fall

open or spring closed unexpectedly.

• Tightening harder than 15 kgf may result in a

crack in the screw boss.

aMax. 15kgf

Preparing Cabinet Panel

1 Mark a center line lengthwise down the back

of the cabinet panel.

2 Align the top and center line on the

installation template with the top and center

line of the cabinet panel. Securely tape the

installation template to the back of the

cabinet panel.

3 Use a 1/16" (2 mm) diameter drill bit to drill 3/

8" (10 mm) deep pilot holes at the 12 points

marked on the template.

4 Remove the template, and attach the upper

and middle panel brackets (provided) to the

cabinet panel using the provided wood

screws.

5 Attach the lower panel brackets (provided) to

the cabinet panel using the provided wood

screws.

3/8 "

(10 mm)

Ø 1/16 "

(2 mm)

22 INSTALLATION

6 Attach a handle to the front of the cabinet

panel before mounting the panel on the

dishwasher. Make sure to countersink the

screws so the panel slides smoothly.

Mounting Cabinet Panel

1 Mount the cabinet panel on the dishwasher

door by inserting the brackets on the panel

into the bracket openings in the door.

2 Attach the cabinet panel to the dishwasher

door on the sides using the provided bracket

screws.

Securing Dishwasher in

Cabinet Opening

There are 2 options for securing the dishwasher. If

the countertop is made of wood or a material that

can safely be drilled into, secure the dishwasher to

the countertop with the provided brackets. If the

countertop is granite, marble, or a material that

cannot be drilled into, secure the dishwasher to

the cabinet frame with the provided wood screws.

CAUTION

• Ensure the dishwasher is level and all leveling

feet are in firm contact with the floor before

attaching the dishwasher to the countertop or

cabinet. If the dishwasher is not leveled

properly, the door may not close properly or

water may leak.

NOTE

• Installation brackets and screws can be found in

the silverware basket.

• Use a magnetic screwdriver.

• Cover the filter hole with towels to prevent

screws from falling down into the pump.

7 1/16"

(180mm)

23INSTALLATION

ENGLISH

Securing Dishwasher to Countertop

Use the bracket screws provided to secure the

brackets at the top of the dishwasher to the

underside of the wood countertop.

Securing Dishwasher to Cabinet Frame

If desired, the dishwasher can also be secured to

the cabinet frame using the instructions which

follow.

1 Remove the 2 plastic caps from the mounting

bracket access holes.

2 Drive a wood screw through the mounting

bracket and into the cabinet frame.

3 Reinstall the plastic caps.

Attaching Toe Kick

1 Attach the provided lower cover to the base of

the dishwasher.

2 Attach a custom toe kick. If needed, use a saw

to cut a notch in the top of the custom toe kick

to provide clearance for the cabinet panel

when opening the door.

Securing Dishwasher to Countertop

Use the bracket screws provided to secure the

brackets at the top of the dishwasher to the

underside of the wood countertop.

Securing Dishwasher to Cabinet Frame

If desired, the dishwasher can also be secured to

the cabinet frame using the instructions which

follow.

1 Remove the 2 plastic caps from the mounting

bracket access holes.

24 INSTALLATION

2 Drive a wood screw through the mounting

bracket and into the cabinet frame.

3 Reinstall the plastic caps.

Final Installation Check

Testing the Dishwasher

Check if the dishwasher is properly installed.

1 Turn on the circuit breaker.

2 Turn on the house water supply.

3 Make sure that the door opens and closes

smoothly.

• If necessary, level the dishwasher again.

• If the door will not close, make sure the rack

is level.

• Make sure that all packaging materials have

been removed.

4 Power on the dishwasher and run a Turbo

cycle to verify proper operation.

5 Check for leaks at the drain hose and water

supply connection.

6 If a water leak is detected, press and hold the

Start button for 3 seconds to cancel the wash

cycle and automatically drain the water from

the dishwasher. Tighten all water connections

and run another cycle. Repeat until no leaks

are detected.

7 Remove the protective film from the door, if

present. Leaving the film on may cause

discoloration or condensation on the door.

Installation Check Error Codes

Refer to the chart below before calling for service.

Error Code Possible Cause and Solution

OE Drain hose is kinked or pinched.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

Drain hose is connected to the

disposal without removing the

knockout plug.

• Remove the knockout plug

from the disposal.

Waste tee or disposal is clogged.

• Remove knockout plug on the

waste tee or disposal.

IE Water supply line is kinked

under dishwasher.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

House water supply is not turned

on.

• Turn the water faucet on.

25OPERATION

ENGLISH

OPERATION

Before Using

WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before

operating this appliance.

NOTE

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49

°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

Checking Water Hardness Level

Method 1

1 Talk to the local municipal water department to check the water hardness in your area.

2 Set the water softening level on the appliance based on this information.

Method 2

Test the hardness of your water using the strips included with the appliance.

1 Pour a glass of water from the tap, and submerge the test area of the strip in the water for about a

second. Do not hold the test strip under running water.

2 Shake off excess liquid from the strip and wait for 1 minute.

3 Check the color on the strip against the chart on the package to determine the water hardness.

4 Set the water softening level on the appliance.

Water Hardness Table

Water Hardness

Softening

level

ppm °d °e °f mmol/l

(Ca+Mg)

mg/l

(Ca) Range

0 <4 <5 <7 <0.7 <29 Soft H0

75 4 - 7 5 - 9 7 - 13 0.7 - 1.3 29 - 50 H1

125 7 - 14 9 - 17.5 13 - 25 1.3 - 2.5 50 - 100 H2

250 14 - 21 17.5 - 26 25 - 38 2.5 - 3.8 100 - 150 H3

375 >21 >26 >38 >3.8 >150 Hard H4

26 OPERATION

Setting the Water Softening System

For improved wash performance, adjust the water

softening level based on how hard your water is.

The water softener has 5 settings. The default

setting is H2. Follow these steps to check the

setting and adjust it if needed.

1 Press Power and Half Load button

simultaneously.

• Current setting value indicated.

2 Press the Remote Start button repeatedly to

set the desired softener level from H0 to H4.

3 Press the Start button to save the setting.

• The power turns off after saving.

NOTE

•The Salt Refill LED turns on in the display if

dishwasher salt needs to be refilled.

• Setting the softener level to H0 prevents the Salt

Refill LED from turning on even when the

dishwasher salt container is empty.

Filling the Dishwasher Salt

Fill the dishwasher salt container before starting a

wash cycle. If more salt is needed, the Salt Refill

LED will light up on the display, unless the softener

level is set to H0.

CAUTION

• After filling the dishwasher salt container, run

the Rinse cycle immediately to remove any salt

residue from the inner tub and prevent

corrosion.

1 Remove the lower rack and remove the cap of

the salt container located on the left side of

the filters.

2 If you plan to use the water softening system,

you must prime it before using the appliance

for the first time. To do this, mix 2.2 lb (1 kg) of

dishwasher salt with 34 oz (1 liter) of water.

Use the funnel provided to pour the mixture

into the dishwasher salt container. For details

on setting the softener level, see the Before

Using section.

3 Tightly close the cover on the dishwasher salt

container.

4 Run the Rinse cycle without dishes.

Salt Refill Frequency

• The frequency in the table is based on using the

Auto cycle.

• Different cycles may use different amounts of

salt.

CAUTION

• To avoid product malfunction, do not pour

detergent in the dishwasher salt container.

• Wipe any salt residue from around the salt

container cover.

• Close the cover by aligning it horizontally and

turning it clockwise. If the cover is not tightly

closed, the salt solution can leak into the tub and

cause corrosion.

• After refilling the dishwasher salt, run a Rinse

cycle immediately without dishes to get rid of

any salt residue which could cause rust or

damage to the appliance.

NOTE

• Dishwasher salt can be purchased online or from

appliance retailers.

H1 H2 H3 H4

Cycles 200 60 30 10

Salt

Water

27OPERATION

ENGLISH

Quick Start

1 Load the dishes.

• Pull each rack out and load the dishes as

described in this manual.

• Only load items that are dishwasher-safe.

• Scrape the dishes free of excess food,

bones, and any other hard, non-soluble

residue. Remove solid, burned-on scraps

from dishes prior to loading in the

dishwasher.

• Place items with deep dish bottoms at an

angle to help water run off and speed the

drying process.

• Do not load items that are not heat-

resistant or have decorative metal trim.

2 Add the detergent.

• Using the guidelines in this manual, fill the

detergent cup with the recommended

amount of detergent and close the lid. If a

prewash is desired, the recess on top of the

lid should also be filled with detergent.

3 Turn on the dishwasher.

• To turn on the display panel, press the

Power button.

4 Check the rinse aid.

•The Rinse Aid Refill LED will flash if the

level of rinse aid in the dishwasher is low.

Add rinse aid if the level is low to maintain

the effectiveness of the dry cycle.

5 Select the cycle and options.

• Select the cycle and options that best fit the

load by referring to the Cycle Guide. The

display will show the estimated time for the

cycle and options selected.

6 Operate the dishwasher.

•Method 1

- Press the Start button and then close the

door in less than four seconds to operate

the dishwasher. If the door is not closed

within four seconds, an audible tone is

heard, and the cycle does not start.

•Method 2

- Close the door first and then press the

Start button to operate the dishwasher.

NOTE

• If the door is opened during the cycle, the

dishwasher will stop. To resume the cycle, see

methods 1 and 2 above.

• If the door is opened during the cycle and is not

closed within four seconds after selecting the

Start button, or if the door is closed without

pressing the Start button, the white LED with

time flashes, an audible tone is heard, and the

cycle does not start.

7 End of cycle.

• When the cycle is complete, a chime will

sound and the display will show ENd until

the door is opened or Power is pressed. To

save energy, press and hold Delay Start

and Remote Start simultaneously for three

seconds to set the ENd display to

automatically turn off a few minutes after

the cycle ends.

• It is normal for the dishwasher to chime

continuously if you open it during operation

or just after the cycle ends. The dishwasher

is letting you know that the interior

temperatures of the unit are hot and to use

caution when reaching inside. Once the unit

has cooled down, the chiming will stop.

CAUTION

• Do not open the door during operation or

immediately after it has completed the wash

cycle as the escaping steam may cause scalding

as the door is opened.

NOTE

• Empty the lower rack first and then the upper

rack. This will avoid water dripping from the

upper rack onto dishes in the lower rack.

Auto-Off

The dishwasher automatically turns off after four

minutes of inactivity if paused or if no cycle is

started.

28 OPERATION

Control Panel

Control Panel Features

aPower On/Off Button

• Press this button to turn the washer on or off.

• After the cycle is complete, the power automatically turns off for purposes of safety and economy.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off

for safety.

• When power is connected again, the dishwasher will turn on automatically and resume the cycle.

bDisplay

•Rinse Aid Refill

- This LED illuminates when the rinse aid level is low. The LED automatically shuts off when the rinse

aid is refilled or the level is set to 0.

- Refer to the Rinse Aid Dispenser Adjustment section.

•Machine Clean

- The Machine Clean LED flashes every 30 cycles. To activate or deactivate the LED, press the

Delicate button for three seconds.

- If the Steam option is added to a cycle, the Machine Clean LED stays lit at the end of the cycle.

•8:88 : Digital Display

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and

options are selected, the display shows the total estimated time to complete those selections.

During operation, the display shows the remaining estimated operating time.

NOTE

• The estimated time shown on the display does not include delay times for heating water, etc.

•If Delay Start is selected, the display shows the delay time in hours.

• Cycle time may vary depending on the soil level of your load.

•CL: Control Lock

- The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this

feature locks all of the buttons, except for the Power button, on the control panel. This feature

does not lock the door.

- While a cycle is running, press and hold Delay Start for three seconds to activate or deactivate

Control Lock.

- To start a new cycle, deactivate Control Lock.

•Wi-Fi

- When the appliance is connected to the internet through a home Wi-Fi network, this LED

illuminates.

29OPERATION

ENGLISH

- Press and hold Remote Start for approximately three seconds to connect to the network.

•Salt Refill

- This LED flashes when the salt level is low. The LED automatically shuts off when the salt is refilled.

cChime On/Off Button

• To activate or deactivate the button sounds, press and hold Extra Dry and Delay Start

simultaneously for three seconds. The error alert sound cannot be turned off.

dCancel Button

• The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power

turns off.

•Press and hold Start for three seconds to activate.

eStart Button

• To operate the machine, either press Start and close the door within four seconds or close the door

and press Start.

• An alert will sound if the door is closed more than 4 seconds after the Start button is pressed.

Wash Cycles

Select your desired cycle.

Auto

This cycle senses the soil amount and soil

toughness and is optimized to achieve the best

cleaning.

Heavy

This cycle is for heavily soiled dishes and dishes

with hardened on soil. This cycle defaults to the

strongest spray intensity and uses it to wash

heavily soiled dishes.

Delicate

Use this cycle to clean delicate items such as fine

china and stemware.

Refresh

This cycle freshens up and warms dishes that have

been unused for a long time.

• Do not use detergent when using this cycle.

• The steam option cannot be turned off on this

cycle.

Normal

This cycle is for daily, regular, or typical use to

completely wash a full load of normally soiled

dishes. The energy usage label is based on this

cycle without any options.

Turbo

This cycle will clean heavily soiled dishes in an hour

using slightly more energy and water.

• This cycle does not have drying. Select the Extra

Dry option for better drying.

Download Cycle

Use a dedicated cycle downloadable via Wi-Fi or

NFC.

NOTE

• Only the cycle code for the current Download

Cycle appears on the appliance. See the

smartphone app for cycle codes, names, and

more information about the available cycles.

- Default Cycle : P1. Pots & Pans

Machine Clean

This cycle is for cleaning the inside of the

dishwasher. Use the cycle without dishes in the

machine. It eliminates residual soils, odor, white

spots, and other dirt. Add citric acid or another

cleaning agent for more effective results.

• Press and hold Heavy for three seconds to

activate.

30 OPERATION

Rinse

This cycle is a quick rinse for dishes that will not be

washed immediately. The cycle rinses dishes that

have excess soil to soften dried on residue. Rinsing

the dishes helps prevent odors in the dishwasher.

No detergent should be used.

• This cycle does not have drying.

• Press and hold Normal for three seconds to

activate.

Express

This cycle will quickly clean lightly soiled dishes.

• This cycle does not have drying. Select the Extra

Dry option for better drying.

• Press and hold Turbo for three seconds to

activate.

Options and Extra Functions

Select the desired cycle and then select the options

for that cycle.

Dual Zone

This option automatically sets the spray intensity

to soft for the upper spray arm and strong for the

lower spray arm. Place heavily soiled dishes like

plates and bowls in the lower rack and lightly

soiled dishes like cups and small plates in the

upper rack to get the best results.

Half Load

This option washes intensively by selecting the

upper or lower racks. For small loads, use just the

upper or lower rack to save energy and time. Press

the Half Load button repeatedly to select the

upper [f] or lower [g] rack or to cancel the

option.

Steam

This option adds steam at the start of the cycle to

improve wash performance.

High Temp.

Raises the main wash temperature to improve

cleaning.

Extra Dry

Select the Extra Dry option for better drying

performance. This option adds extra drying time to

the cycle and raises the heated rinse temperature.

• When the rinse aid is empty, the Extra Dry

option is selected automatically.

Delay Start

This feature delays the start of a selected cycle.

Each time the Delay Start button is pressed, the

delay time increases by an hour. The delay time

can be set from 1 to 12 hours, in one-hour

increments.

Remote Start

Use a smartphone to control your appliance

remotely. You can also monitor your cycle

operation so you know how much time is left in the

cycle. Once this function is enabled, you can start a

cycle from the smartphone application. If the cycle

is not started, the appliance will wait to start the

cycle until it is turned off remotely from the

application or this function is disabled.

Auto Open Dry (AOD)

Activate AOD to automatically open the door at the

end of cycles that include drying to enhance the

drying performance.

• The AOD feature is not available in all models.

• To activate or deactivate the AOD feature, press

and hold the High Temp. and Extra Dry buttons

simultaneously for 3 seconds.

• The AOD feature is not available when the Rinse

cycle is selected.

• If the Download Cycle is selected, the AOD

feature may operate even if it is deactivated. This

is because downloadable cycles are designed to

achieve the best wash performance for a specific

purpose regardless of the appliance settings.

• The display shows whether the AOD feature is

on or off.

31OPERATION

ENGLISH

WARNING

• Keep children away from the appliance while the

appliance is operating. Exposure to high

temperature steam may cause scalding or

burns.

Cycle/Option Guide

The cycle guide below shows the available options for each cycle.

NOTE

• Actual water consumption will vary depending on soil level and hardness of water.

• The actual running time and cycle time displayed may change depending on options chosen, soil level,

water temperature, and hardness of water. Therefore, display time and actual running time can be

different.

• Options are not available for Download Cycle.

• When the Auto Open Dry(AOD) feature is activated, the temperature of the heated rinse is changed to

144 ℉ (62 ℃).

Cycle Auto Heavy Delicate Refresh Normal

Soil Level All levels Heavy Light Light All levels

Water Usage

(L) 12.8 -

19.9

24.5 -

27.7

17.0 -

18.9 8.0 9.2 -

23.0

(gal) 3.4 -

5.3

6.5 -

7.3

4.5 -

5.0 2.1 2.4 -

6.1

Wash Time with

Options (Mins.)

128 -

245

168 -

253

104 -

174

104 -

118

117 -

220

Available

Options

Dual Zone ## #

Half Load ### #

High Temp. ## #

Steam #####

Extra Dry #####

Delay Start #####

Remote

Start #####

Auto Open

Dry #####

Cycle Turbo Express Rinse Machine

Clean

Soil Level heavy Light Light

Water Usage

(L) 27.3 17.4 6.6 12.3

(gal) 7.2 4.6 1.7 3.2

32 OPERATION

NOTE

• Actual water consumption will vary depending on soil level and hardness of water.

• The actual running time and cycle time displayed may change depending on options chosen, soil level,

water temperature, and hardness of water. Therefore, display time and actual running time can be

different.

• Options are not available for Download Cycle.

• When the Auto Open Dry(AOD) feature is activated, the temperature of the heated rinse is changed to

144 ℉ (62 ℃).

Loading the Dishwasher

The extra tall tub allows loading of dishes, pans, or

other utensils up to 11 3/4" high. For effective

washing performance, always follow these

instructions.

• Remove large particles of food debris from

plates including bones before loading.

• Items with burnt on food should be soaked prior

to loading in the dishwasher.

• Deep pots or dishes should be placed upside

down.

• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items

The combination of high water temperature and

dishwasher detergents may damage certain items.

Do not wash the following items in the dishwasher.

• Copper or anodized aluminum

• Hand painted silver or gold leaf china

• Wood or bone handled utensils

• Iron or non-rustproof utensils

• Plastic items which are not dishwasher safe

• Sterling silver or gold-plated flatware or delicate

or metal-rimmed china

• Fragile items such as crystal glasses

CAUTION

• Do not place pots or pans with plastic handles in

the appliance as the handles may deteriorate

due to the heat and detergent.

• Waterproof or long-lasting lipstick smudges on

glasses may not be removed during the wash.

Wash Time with

Options (Mins.)

59 -

105

47 -

90 22 74 -

111

Available

Options

Dual Zone ##

Half Load

High Temp. ##

Steam

Extra Dry ##

Delay Start ####

Remote Start ####

Auto Open Dry ## #

Cycle Turbo Express Rinse Machine

Clean

33OPERATION

ENGLISH

Loading the Silverware

Basket

The silverware basket has separators to avoid

scratching and tarnishing of delicate silverware.

Loading Silverware into the Basket

Loading 10 Place Settings

Loading 12 Place Settings

Silverware Loading Tips:

• For best cleaning results, use the top separators

in the basket when loading silverware. The

separators will prevent nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to

start with the silverware basket. Doing so will

prevent water droplets from falling on your

silverware from the upper rack.

WARNING

• Be careful when loading and unloading sharp

items. Load sharp knives with the handles up to

reduce the risk of personal injury.

Loading the Lower Rack

Loading Dishes into the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

Lower Rack Loading Tips:

• Plates should be positioned upright and facing

the center of the rack, and pots, pans and large

dishes must be turned upside down.

• Load dinner plates, dishes, soup bowls, etc.

between the tines.

• Load cookie sheets, cake pans and other large

items at the sides or back of the rack. Loading

these items in the front of the dishwasher can

prevent the water spray from reaching the

detergent dispenser.

34 OPERATION

• Make sure that pot handles and other large

items do not stop the rotation of the spray arms.

• The lower rack should not be used for small

items such as cups, wine glasses, or small plates.

These items should be loaded in the upper rack.

• Make sure that large items do not interfere with

the rotation of the spray arms, and do not

prevent the detergent dispenser from opening.

Folding Down the Lower Tines

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Case 1

Case 2

Loading Dishes & Pots

Loading Pots & Bowls

35OPERATION

ENGLISH

Loading the Upper Rack

Loading Dishes into the Upper Rack

Loading 10 Place Settings

Loading 12 Place Settings

Upper Rack Loading Tips:

• Place cups and glasses in the rows between the

rack tines. Placing them over the rack tines can

lead to breakage and water spots.

• To avoid chipping, do not let stemware touch

other items.

• Place items so that the open end faces down for

cleaning and drying.

• Do not stack items on top of each other.

• Use the upper rack for small or delicate items

such as small plates, cups, saucers, glasses, and

dishwasher-safe plastic items.

• Cups, glasses, and bowls must be positioned

upside down.

• Make sure items do not interfere with the

rotation of the spray arms above and below the

upper rack.

• When loading larger items in the upper rack,

such as wine glasses or taller cups, it may be

necessary to remove the cutlery rack if one is

present. (For models with cutlery rack)

Loading the Cup Rack

Extra cups or cooking utensils can be laid on the

fold down cup racks, which also provide support

for long-stemmed glasses.

The cup racks can be folded up out of the way for

tall glasses.

Removing and Replacing Cup Rack

The left and right cup racks are interchangeable

and can be removed.

1 Slide the cup rack down into its closed

position.

2 Locate the assembly slot a on the cup rack,

align the slot with the bar, and firmly pop the

rack off the support bar on that side.

• The rack on the left pops free at the back.

The rack on the right pops free at the front.

36 OPERATION

3 Slide the cup rack off the support bar on the

opposite side.

4 Follow the instructions in reverse to replace

the cup rack.

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Loading Dishes & Pots

Height Adjustable Upper Rack

The upper rack adjusts up and down. Raise the

upper rack to allow items up to 11 3/4" tall in the

lower rack. Lower the upper rack to allow dishes

up to 10 5/8" tall in the upper rack. The dishwasher

ships with the upper rack raised.

There are three available positions for adjusting

the height of the upper rack to create more space.

WARNING

• Before adjusting, ensure the rack is empty of all

dishes. Otherwise dishes may get damaged or

you may get injured.

NOTE

• Raise the upper rack without pushing the

buttons on each side. Pushing the buttons when

raising the rack will prevent the rack from

locking into position.

• To set the rack to the middle position, it may be

easier to lower the rack all the way down and

then raise each side of the rack individually until

it clicks into place.

37OPERATION

ENGLISH

NOTE

• Before pushing the upper rack into the

dishwasher, ensure the rack height is the same

on both sides. If the height is not the same on

both sides, the dishwasher door will not shut

and the upper spray arm will not connect to the

water inlet.

• There is a 2 3/16 inches (56 mm) gain in height

when the upper rack is moved to the lower

position.

• After adjusting the rack levels, check that the

spray arms are free to rotate.

• When the upper rack is in the lower position,

make sure the rack and the spray arm do not hit

the items on the lower rack.

• When the upper rack is in the lower position,

push in the upper rack first, and the lower rack

later.

• Pull out the lower rack first, and the upper rack

later.

Lowering the Rack

Hold the rack at the center of each side to support

its weight. Then, push the button on each side to

release the rack and lower it into position.

Raising the Rack

Lift the rack at the center of each side until the rack

locks into place in the upper position. It is not

necessary to lift the lock levers to raise the rack.

Removing the Snap-In Gliding

Upper Rack

These instructions are for models with snap-in rack

supports rather than wheeled rack supports.

CAUTION

• The snap-in upper rack should only be removed

for servicing. If you need to remove the rack,

wear gloves and handle the screwdriver carefully

to avoid personal injury or damage to the

dishwasher.

1 Pull the upper rack out until it stops. Remove

any contents from the rack.

2 To remove the front rack supports from the

rails, push the front hooks open with a flat-

blade screwdriver while pulling the front of

the rack up to snap the front rack support out

of the hooks. Repeat to snap the front support

out on the opposite side.

3 To remove the back rack supports from the

rails, hold a side rail with one hand, lift the

front of the rack, and firmly push the rack

38 OPERATION

back to snap the support out of the hooks in

the rear. Repeat on the opposite side.

4 To replace the rack, place the back rack

supports behind the rear hooks and pull the

rack forward to snap the supports into the

hooks. Then align the front rack supports with

the front hooks and push the front of the rack

down to snap the supports into the front

hooks.

Loading the Cutlery Rack

The cutlery rack is best suited for flatware. The

separators on the cutlery racks help keep flatware

separated to avoid damage and improve cleaning.

NOTE

• For best cleaning performance, place flatware in

the silverware baskets. Heavily soiled utensils or

items with baked on foods should be placed in

the middle rack or spoon basket for best

performance.

Loading Silverware into the Cutlery

Rack

Loading 10 Place Settings

CAUTION

• Do not place bowls in the center of the cutlery

rack. The door may not close properly, resulting

in leakage.

Height Adjustable Tray

The tray on the left side can be adjusted to a high

or low position to accommodate utensils or cutlery

39OPERATION

ENGLISH

of different sizes. Remove dishes before adjusting

the tray. Adjust the tray by sliding the lever.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more

space is needed on the upper rack for larger items.

Always remove the cutlery from the rack before

removing the rack.

Pull the rack out to the end of the rails. Then, lift

the front of the rack so that the rollers clear the

stop on the end of the rail. The rack can now be

slid forward and removed from the rails.

WARNING

• Be careful when loading and unloading items

with sharp edges. Load sharp knives with the

blade down to reduce the risk of injury.

Adding Cleaning Products

Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to

running the dishwasher for the first time.

• The amount of detergent needed depends on

the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment

before starting any cycle, except the Rinse cycle.

WARNING

• Dishwasher detergent and rinse aid contain

chemical components, like all other household

detergent. So, they must be kept out of the

reach of children.

CAUTION

• Use only detergent intended for dishwashers.

Incorrect detergent may cause the dishwasher

to fill with suds during operation. Excess suds

may reduce wash performance and may cause

the dishwasher to leak.

• To avoid damaging the dispenser, do not pull up

on the dispenser to close the dishwasher door.

NOTE

• After completion of the wash program, check

whether the detergent was completely washed

out.

• Some dishwasher detergent tablets may become

stuck in the dispenser due to their excessive size.

Tablets can be placed onto the base of the wash

tub next to the filter before starting the cycle.

• Too much detergent can leave a film on dishes

and in the dishwasher, resulting in poor wash

performance.

• If dishwasher detergent tablets are used without

liquid rinse aid, the dishes and dishwasher

interior will have excessive moisture. Select the

Extra Dry option for better drying performance.

• Using liquid rinse aid improves drying

performance by allowing water to drain off of

dishes after the final rinse.

• Do not use detergent tablets for shorter wash

cycles. The tablet may not dissolve completely,

causing detergent residue on dishes and

inefficient cleaning.

• Using a wash booster helps remove spots,

residue, and the white film caused by hard

water. It does not help remove excess detergent

residue.

1 Push the button on the dispenser lid to open

the cover.

40 OPERATION

2 Add dishwashing detergent to the main wash

compartment until the level is between the

lines marked 15 and 25.

• Fill to over the 25 line for hard water or

heavily soiled loads.

• Fill to the 15 line for soft water or lightly

soiled loads.

3 Slide the detergent lid closed until it clicks.

4 If a prewash is desired, fill the recessed

prewash compartment area on the lid with

detergent.

Adding Rinse Aid to the Dispenser

The Rinse Aid Refill LED appears in the display

when more rinse aid is needed.

The use of rinse aid is recommended to prevent

water spots on dishes and to enhance drying

performance.

NOTE

• Only use liquid rinse aid in the dishwasher.

• Do not overfill the rinse aid dispenser.

• Wipe off any spilled rinse aid around the

dispenser.

1 Open the rinse aid lid by lifting up the flap.

2 Add a liquid rinse aid to the maximum fill

level. Allow the rinse aid to settle in the

dispenser while filling, or air bubbles may

result in poor drying performance. Avoid

overfilling the dispenser.

3 Close the lid to lock the dispenser. Rinse aid is

dispensed automatically during the final rinse

cycle.

۱٥

۲٥

41OPERATION

ENGLISH

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The

dishwasher is programmed at the factory for a

rinse aid dispenser level of 2. This can be checked

and adjusted from the control panel.

NOTE

• Adjust the setting higher if you have hard water

and notice calcium buildup on your dishes.

• Setting the rinse aid control too low will

contribute to spotting and streaking on dishes

and poor drying performance.

• Setting the control too high can cause foaming,

which will cause poor wash performance.

1 Ensure the appliance is off.

2 Press Dual Zone and Power simultaneously

to check the current setting.

3 Press Remote Start to change the rinse aid

dispenser setting. Each press of the button

changes the setting one step from L0 to L4.

4 Once the desired rinse aid dispenser setting is

selected, press Start to save.

Refilling the Rinse Aid

How often the dispenser needs to be refilled

depends on how often dishes are washed and the

rinse aid setting used.

•The Rinse Aid Refill LED flashes when more

rinse aid is needed, unless the rinse aid

dispenser setting is set to L0.

42 SMART FUNCTIONS

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

•Monitoring

- Check the current status, cycle, options,

running time and cycle end time for the

appliance on a single screen.

•Download Cycle

- You can download new and specialized cycles

that are not included in the standard cycles on

the appliance. Connect the appliance to the

app to download a variety of specialty cycles

specific to the appliance. Once cycle download

is completed in the appliance, the product

keeps the downloaded cycle until a new cycle

is downloaded.

NOTE

• Only one downloaded cycle can be stored on the

appliance at a time.

•Machine Clean Coach

- This function shows how many cycles remain

before running the Machine Clean cycle.

•Smart Diagnosis

- This function provides useful information for

diagnosing and solving issues with the

appliance based on the pattern of use.

•Settings

- Set the Rinse Aid Dispenser Level, Machine

Clean Reminder, Signal Level and Clean

Indicator Light.

When the cycle is complete or the appliance

has problems, you have the option of receiving

push notifications on a smart phone.

•Push Alerts

- Turn on the Push Alerts to receive appliance

status notifications.

The notifications are triggered even if the LG

ThinQ application is off.

NOTE

• If you change your wireless router, Internet

service provider, or password, delete the

connected appliance from the LG ThinQ

application and connect it again.

• This information is current at the time of

publication. The application is subject to change

for product improvement purposes without

notice to users.

Installing LG ThinQ Application and

Connecting an LG Appliance

Models with QR Code

Scan the QR code attached to the product using

the camera or a QR code reader application on

your smartphone.

Models without QR Code

1 Search for and install the LG ThinQ

application from the Google Play Store or

Apple App Store on a smartphone.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account

to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.

Follow the instructions in the application to

complete the process.

NOTE

• To verify the Wi-Fi connection, check that the Wi-

Fi LED on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

•LG ThinQ is not responsible for any network

connection problems or any faults, malfunctions,

or errors caused by network connection.

43SMART FUNCTIONS

ENGLISH

NOTE

• The surrounding wireless environment can

make the wireless network service run slowly.

• If the distance between the appliance and the

wireless router is too far, the signal becomes

weak. It may take a long time to connect or fail

to install the application.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly

depending on the Internet service provider.

• The Wi-Fi may not connect or the connection

may be interrupted because of the home

network environment.

• If the appliance cannot be connected due to

problems with the wireless signal transmission,

unplug the appliance and wait about a minute

before trying again.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

• If the security protocol of the router is set to

WEP, network setup may fail. Change the

security protocol (WPA2 is recommended), and

connect the product again.

Using the Appliance Remotely

Remote Start

Use a smartphone to control your appliance

remotely. You can also monitor your cycle

operation so you know how much time is left in the

cycle.

Using Remote Start

1 Load the dishes into the dishwasher.

2 Press the Power button.

3 Press the Remote Start button and close the

dishwasher door to enable the remote control

function.

4 Start a cycle from the LG ThinQ application on

your smartphone.

NOTE

• Once this function is enabled, you can only start

a cycle from the LG ThinQ smartphone

application. If the cycle is not started, the

appliance will wait to start the cycle until it is

turned off remotely from the application or this

function is disabled.

• If the door has been opened, you cannot start a

cycle remotely.

• If you press Start after pressing Remote Start,

the Remote Start function will be disabled.

Disabling Remote Start Manually

While Remote Start is activated, open the

dishwasher door or press the Remote Start

button twice quickly with the door closed.

Wireless LAN Module Specifications

FCC Notice

The following notice covers the transmitter

modulecontained in this product.

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to

try to correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and the receiver.

Frequency

Range

2412 MHz - 2462 MHz

Output Power

(Max)

< 30 dBm

44 SMART FUNCTIONS

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV

technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference

and

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

Any changes or modifications in construction of

this device which are not expressly approved by

the party responsible for compliance could void

the user’s authority to operate the equipment.

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-

located or operating in conjunction with any other

antenna or transmitter.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body. Users must

follow the specific operating instructions for

satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/

receiver(s) that comply with Innovation, Science

and Economic Development Canada’s licence-

exempt RSS(s). Operation is subject to the

following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference,

including interference that may cause undesired

operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation

exposure limits set forth for an uncontrolled

environment.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body.

NOTE

• THE MANUFACTURER IS NOT RESPONSIBLE FOR

ANY RADIO OR TV INTERFERENCE CAUSED BY

UNAUTHORIZED MODIFICATIONS TO THIS

EQUIPMENT. SUCH MODIFICATIONS COULD

VOID THE USER’S AUTHORITY TO OPERATE THE

EQUIPMENT.

Open Source Software Notice

Information

To obtain the source code that is contained in this

product, under GPL, LGPL, MPL, and other open

source licenses that have the obligation to disclose

source code, and to access all referred license

terms, copyright notices and other relevant

documents, please visit https://

opensource.lge.com.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email

request to opensource@lge.com.

This offer is valid to anyone in receipt of this

information for a period of three years after our

last shipment of this product.

Smart DiagnosisTM Function

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ application.

• Launch the LG ThinQ application and select the

Smart DiagnosisTM feature in the menu. Follow

the instructions provided in the LG ThinQ

application.

45SMART FUNCTIONS

ENGLISH

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Press the POWER button to turn on the

appliance.

• Do not press any other buttons.

2 Place the mouthpiece of your smartphone

close to the c or d logo.

3 Press and hold the Download Cycle button

for 3 seconds or longer while holding the

smartphone mouthpiece to the logo until the

data transfer is complete.

• Keep the smartphone in place until the data

transfer has finished. Time remaining for

data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone

while the tones are being transmitted.

Max.

10 mm

Max.

10 mm

46 MAINTENANCE

MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the

dishwasher, including filters and spray arms, at regular intervals.

WARNING

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it

may cause fire or explosion.

• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

Cleaning and Care

Cleaning the Exterior

• Do not use scrub pads or abrasive cleaners on

the exterior of the dishwasher.

• Most soil can be removed using a soft, damp

cloth or sponge. A mild soap can be used to help

release stubborn soil. Rinse and wipe dry with a

soft cloth after cleaning.

• Stainless steel surfaces can be polished using a

stainless steel cleaner. Follow the instructions on

the cleaner, and wipe in the direction of the

grain.

CAUTION

• If cooking oil is spilled on the exterior of the

product, wipe it off immediately. Do not clean

the exterior of the product with cleaners which

contain alcohol, thinners, bleach, benzene,

flammable liquids, or abrasives. These

substances may discolor or damage the

appliance.

Cleaning the Interior

• Clean the interior of the dishwasher periodically

with a soft, damp cloth or sponge to remove

food and dirt particles.

• To remove white spots and odor from inside the

dishwasher, run an empty cycle, without

detergent, with one cup of white vinegar in a

dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid and with constant

use it could damage the appliance.)

•Using Machine Clean

- Run the Machine Clean cycle once a month or

after every 30 cycles to eliminate residual soil,

odor, white spots and other dirt inside the

appliance.

1 Remove all dishes from the appliance.

2 Add 3 tbsp. (40 g) of citric acid to the

detergent dispenser or follow the

manufacturer’s instructions if using a

dishwasher cleaning agent. Do not use

dishwasher detergent.

3 Press Machine Clean to select the Machine

Clean cycle.

4 Press Start.

NOTE

•Run the Machine Clean cycle once a month, or

more often if needed, to remove detergent

buildup and other residue.

• If you have not used the dishwasher for a long

time, refresh the inside by running the Machine

Clean cycle without detergent. When the cycle is

finished, clean the inside and outside of the

dishwasher according to the MAINTENANCE

instructions.

Clogged Drain Air Gap or In-Sink

Disposal

Check the drain air gap or in-sink disposal if the

dishwasher is not draining well.

NOTE

• The drain air gap and disposal are external

plumbing devices that are not part of the

dishwasher.

• The warranty provided with the dishwasher does

not cover service costs directly associated with

the cleaning or repair of the external drain air

gap and disposal.

47MAINTENANCE

ENGLISH

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap

underneath it.

3 Clean out any debris with a toothpick or

brush.

4 Replace the plastic cap and air gap cover.

Cleaning the Filters

WARNING

• Be cautious of sharp edges when handling the

stainless steel filter.

CAUTION

• Remove food residue caught in filters to prevent

the buildup of odor-causing bacteria and

possible drainage problems.

NOTE

• For best wash performance, clean the filter after

each load. If food debris remains in the filter, it

may cause an odor.

• In areas with hard water, clean the filter at least

once a month with a soft brush.

• Clean the filters using non-abrasive materials

and warm running water.

1 Remove the lower rack and position the

bottom spray arm so a wider vee is open to

the front.

2 Turn the inner filter counter-clockwise and

take out the assembled inner filter and

stainless steel filter.

With the filters removed, check the sump

opening and remove any foreign materials, if

needed.

3 Clean the filters with a soft brush under

running water. Reassemble the filters before

reinstalling them.

4 To replace the assembled filters, position the

spray arm so the wider vee is toward the

front. Fit the filters back into the filter holder

and secure them by turning the inner filter

clockwise until it clicks into place.

48 MAINTENANCE

NOTE

• Make sure the filter is assembled correctly

before starting a cycle. When assembling, rotate

the filter firmly until it clicks.

Recommended Filter Cleaning

Schedule

Cleaning the Spray Arm

If the spray arm holes are blocked by any food

residue, dishes may not be cleaned well due to

improper water spray.

It is recommended that the spray arms be cleaned

once every two weeks.

Cleaning the Lower Spray Arm

1 Make sure that the water jet holes are not

blocked by food particles.

2 If any food residue blocks the spray arm

holes, remove it with a pin or piece of stiff

wire.

CAUTION

• To avoid breaking the rolling spray arm sections,

do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that

the water jet holes are not blocked by food

particles.

2 When cleaning is necessary, remove the

upper spray arm by turning the nut on the

bottom of the spray arm 1/8 turn counter-

clockwise and pulling down.

3 Remove food particles by rinsing or shaking

the spray arm.

4 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

Number of

Loads Per

Week

If you wash

dishes before

If you scrape

and rinse

dishes before

1 - 3

Every 6 months

Once a year

4 - 7

8 - 12

Every 6 months

13 - 14

Number of

Loads Per

Week

If you only

scrape dishes

before

If you do not

scrape or

rinse dishes

before

1 - 3

Four times a

year

Once a month

4 - 7

Twice a

month(every

15 days)

8 - 12 Every 1.5

months

Every week

13 - 14 Twice a week

49MAINTENANCE

ENGLISH

5 After removing the food residue, clean the

spray arms under running water.

6 After cleaning the upper spray arm, press it

up into place. Turn the nut 1/8 turn clockwise

to make sure that the nut locks back into

place.

7 After assembly, make sure that the spray

arms rotate freely.

Seasonal Maintenance and Storage

• If you will be absent for an extended period of

time during warmer months, close the water

valve and disconnect the power supply line, or

turn off the circuit breaker. Clean the filter, tub

and dispenser to prevent odor.

• If you will be absent for an extended period of

time during colder months and there is a

possibility of freezing temperatures, winterize

the water supply lines and the dishwasher itself.

Winterization must be performed by qualified

service personnel.

50 TROUBLESHOOTING

TROUBLESHOOTING

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage. If the washer does not function properly or does not function at all, check the following before

you call for service.

Before Calling for Service

FAQs

Q: Does this dishwasher require a rinse aid to be used?

A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order

to be more energy efficient, the Auto Open Dry (AOD) option does not use a heating element to

assist in drying, so a rinse aid plays an integral role in the drying process. If a rinse aid is not used,

water may remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water

has been sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.

Q: What can be done if my dishes have a cloudy, white film on them after a wash?

A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.

First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section

for recommended detergent amounts. Add an extra rinse to the cycle. Adjust the water softening

level to reduce film caused by hard water. Refer to the Setting the Water Softening System section.

Q: How do I remove white film on the tub?

A: Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a

Machine Clean cycle. Do not use detergent.

Q: What steps can I take to improve drying results?

A: Drying performance is directly affected by the amount of heat that remains in the tub after the

heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may

be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool

water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of

hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum

temperature and dishes hotter before drying begins.

LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will

maximize the amount of water that has already been sheeted away from the dishes before the dry

cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse

aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult

to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Auto Open Dry option or

both for better drying results. When the rinse aid is empty, the Extra Dry option is selected

automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is

opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work

will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

Q: What is the Auto Open Dry system?

A: The Auto Open Dry (AOD) option automatically opens the door slightly at the end of cycles that

include drying. This allows steam to escape and fresh air to enter the tub, so even plastic items get

dryer. Install the aluminum tape provided to protect the underside of the counter.

NOTE

• Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may

remain on the dishes and the tub.

51TROUBLESHOOTING

ENGLISH

User Support Videos

For further assistance, there are videos and tutorials available through the LG.com website.

1 On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.

Select Video Tutorials.

2 Select a product category and then pick a topic or search a keyword.

Q: Why am I hearing a whistling sound from the dishwasher?

A: It is important to determine the duration of the noise and when it happens (what part of the cycle).

When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water

pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the

pressure if the noise is too loud.

Q: What kinds of dishes can be placed in the dishwasher?

A: Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry

as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal

dishware. Plastic cups and dishes may require some hand drying before being put away at the end of

the cycle.

Q: Can I run a drain only cycle?

A: To drain standing water, press and hold Start for three seconds until the cycle stops. Once the

dishwasher finishes draining, the power turns off.

Q: Why does my dishwasher continuously chime if I open the door during a cycle or right after the

cycle has finished?

A: This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot

and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.

Q: What is Control Lock and how is it activated?

A: Control Lock is a feature that prevents the controls from being changed during the cycle. It does not

prevent the door from being opened or the unit from being powered off. To activate or deactivate,

press and hold Delay Start for three seconds.

Q: Can I add an extension to the drain hose?

A: If a drain hose extension is required, use a 5/8" or 7/8" inside diameter, 2 ft ~ 3 ft. length hose and a

coupler to connect the two hose ends.

Q: An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong with

the dishwasher?

A: This is a safety feature. The door must be closed within four seconds of pressing the Start button. If

the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the

dishwasher does not operate. To start the dishwasher, open the door and either close the door and

press Start (front controls) or press Start and close the door within four seconds (top controls).

Q: Should I pre-rinse dishes before loading them?

A: No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto

cycles. The dishwasher washes dishes clean without pre-rinsing.

52 TROUBLESHOOTING

NOTE

• Scan this QR code to quickly access the video search page on the LG website.

Error Messages

Problem Possible Cause & Solution

IE Water inlet problem.

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply.

OE Drainage Problem.

• Check for a clogged, kinked or frozen water drain hose.

Air gap or disposal is clogged.

• Clean air gap or disposal.

Filters are clogged.

• Clean filters.

bE Oversudsing caused by improper detergent, such as liquid dish soap.

• Do not use hand dishwashing liquids. Only use detergents which are designed for use in

automatic dishwashers.

• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)

of milk into a shallow bowl, place it in the upper rack and then run the appliance on the

Auto cycle.

Failure to level dishwasher.

• Make sure that the appliance is properly leveled.

AE Water leakage

• Turn off the water supply to the dishwasher and call an LG Electronics Customer

Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump

intermittently. If power is turned off to the machine, the machine powers back on

automatically until the AE error is resolved.

FE Excessive Water supplied.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

HE Heater circuit failure.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

tE Water temperature sensor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

53TROUBLESHOOTING

ENGLISH

Operation

LE Wash motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

NE Vario motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

P1, Pz, P3, P4 The Download Cycle is selected.

• This is not an error code. This code indicates the current Download Cycle.

N:#, U:#, d:#, t#

(# is a number.)

Test mode is selected.

• This is not an error code. This code is used when testing the dishwasher. Power the unit off

and on and the code will disappear.

LO, L1, Lz, L3, L4 Rinse aid level setting mode is selected.

• This is not an error code. This code indicates the current rinse aid level. For more

information, refer to the Adding Cleaning Products section.

HO, H1, Hz, H3, H4 Softener Hardness Level setting mode is selected.

• This is not an error code. This code indicates the current softener hardness level. For more

information, refer to the Setting the Water Softening System section.

CL Control Lock is activated.

• This is not an error code. This code indicates that the control lock is activated. Press and

hold Delay Start for three seconds.

Problem Possible Cause & Solution

Dishwasher will not

operate.

Start button is not pressed.

• Press the Start button.

Door is not completely closed.

• Make sure that the door is completely closed and latched.

Power supply or power cord is not connected.

• Connect the power supply or power cord properly.

Fuse is blown or circuit breaker tripped.

• Replace the fuse or reset the circuit breaker.

Control Lock is activated.

•Deactivate Control Lock.

Dishwasher operates

too long.

Dishwasher is connected to cold water.

• Check the water supply connection or water heater setting. (Heating cold water takes

longer.)

Water remains in tub

after completion of

cycle.

Drain hose is kinked or clogged.

• Adjust hose or clear blockage.

Noise Some level of noise is normal during operation.

• Detergent cover opening.

• Drain pump at the beginning of drain cycle.

The dishwasher is not level.

• Adjust leveling feet.

Problem Possible Cause & Solution

54 TROUBLESHOOTING

Performance

Noise Nozzle arm knocking against dishes.

• Reposition the dishes.

Lights do not

illuminate.

Power is not connected.

• Connect power supply.

Spray arms do not

rotate smoothly.

Holes of spray arms are blocked by food particles.

• Clean the holes of spray arms.

Upper rack is

crooked.

Rack is poorly adjusted.

• See the Height Adjustable Upper Rack section.

Dishwasher

continuously chimes

when the door is

opened, during or

right after a cycle

has completed.

This is a safety measure. Contact with escaping steam or the hot contents of the

dishwasher could result in injury.

• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if

the door is closed or the interior temperature has cooled.

Door does not close

completely. (For

models with cutlery

rack)

Cutlery rack is not properly loaded.

• Push the door handle to close the door properly until it clicks.

Dishwasher chimes if

panel is touched

during operation.

Bumping into or touching the control panel during operation may result in a disabled

button sound. Only the Power, Start, and Control Lock buttons are enabled during

operation to prevent cycle settings from being changed inadvertently.

• Button sounds can be turned off by pressing and holding Extra Dry and Delay Start for

three seconds.

• The end of cycle chime and safety alert sounds will still sound.

Dishwasher did not

finish cycle.

Door was opened during cycle.

• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the

machine turns off and all settings are lost.

Leaking in front of

appliance

Dishwasher not leveled properly.

• Verify the appliance is level from side to side and from front to back. See leveling

instructions in the Installation section.

Wrong detergent used.

• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean

the inside of the tub with milk.

Problem Possible Cause & Solution

Odor The previous cycle was stopped before completion and residual water remains in the

dishwasher.

• Turn on the power, run the Cancel cycle option to remove the residual water, then run the

Turbo cycle using detergent but with the dishwasher empty.

There is food in the bottom of the appliance or in the filter.

• Clean the filter and the interior according to the Maintenance section of the owner’s

manual.

Unwashed dishes are left in the appliance for a long time.

• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)

Problem Possible Cause & Solution

55TROUBLESHOOTING

ENGLISH

Odor After cleaning, the appliance smells like detergent.

• This is normal.

Food soil remains on

dishes.

Improper cycle selection.

• Select correct cycle based on soil level and type of dishware being washed.

Water temperature is too low.

• Check water supply connection or water heater setting.

Dishwashing detergent was not used.

• Use recommended detergent.

Low inlet water pressure.

• Water pressure should be between 20 and 80 psi.

Water jet holes on spray arms blocked.

• Clean the spray arms.

Improper loading of dishes.

• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.

Filters are clogged.

• Clean filters.

Cloudiness on

glassware.

Combination of excessive detergent and hard water.

• Use less detergent and use a rinse aid to minimize the problem.

Black or gray marks

on dishes.

Aluminum items rubbing dishes during cycle.

• Reposition the dishes.

Yellow or brown film

on inside surfaces of

dishwasher.

Coffee or tea stains.

• Eliminate the stain by using a stain removal product.

Spots and filming on

dishes.

Low water temperature.

• Water supply should be at least 120 °F for best wash performance.

Overloading.

• Do not overload the dishwasher.

Improper loading.

• See the Operation section.

Insufficient water pressure.

• Water pressure should be between 20 and 80 psi.

Insufficient detergent.

• Add the recommended amount of detergent. See the Operation section.

Rinse aid dispenser is empty.

• Refill rinse aid dispenser.

Hard water buildup in the tub.

• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should

remain in tub. For best results, use citric acid powder (can be found in canning sections of

most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main

wash compartment with measured powder. If you cannot find citric acid powder, pour

approximately one cup (200 ml - 300 ml) of white vinegar into shallow bowl and place in

upper rack. Run Machine Clean cycle. Do not use detergent.

• Adjust the water hardness level setting to match the water supply conditions in your

area.In areas with hard water, remember to refill the softener with dishwasher salt.

Problem Possible Cause & Solution

56 TROUBLESHOOTING

Wi-Fi

Dishes don’t dry. Rinse aid dispenser empty.

• Check and refill the rinse aid dispenser if empty.

Dish was taken out of the cabinet too soon.

• Wait until the dishes have cooled before unloading the dishwasher.

Problem Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on

certain phones).

• Locate the network name which starts with "LG" under Settings > Networks. Note the last

part of the network name.

- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.

For example, if the network name appears as LGE_Appliance_8b92, then you would

enter 8b928b92 as your password. In this instance, the password is case sensitive and

the last 4 characters are unique to your appliance.

Problem Possible Cause & Solution

57LIMITED WARRANTY

ENGLISH

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION

INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING

DISPUTES” BELOW.

Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.

This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only

when purchased lawfully and used within the United States including U.S. Territories.

† Main control board is located on the bottom right of the dishwasher when viewed from the front.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN

DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES

SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST

GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF

REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE

PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

Warranty Period Scope of

Warranty HOW SERVICE IS HANDLED

Two (2) years from date of original retail

purchase

Labor / Parts LG will also provide, free of charge, all

labor and on-site service to replace the

defective part.

Five (5) years from date of original retail

purchase

Main control

board†/ Racks /

Stainless Steel Door

Liner / Tub

Main control board, dishwasher racks,

stainless steel door liner, tub. Customer

will be responsible for any labor or in-

home service to replace defective parts.

Ten (10) years from date of original retail

purchase

Direct Drive Motor Direct Drive motor. Customer will be

responsible for any labor or in-home

service to replace defective parts.

58 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct

unauthorized repairs.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted

drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or

contrary to the Product owner’s manual.

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is

used for other than the intended purpose, or any water leakage where the Product was not properly

installed.

• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including

scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is

reported within one (1) week of delivery.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or

maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or

maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories, consumable

cleaning products, or any other products or services that were not authorized by LG.

• Damage or missing items to any display or open box Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial or industrial use) or

contrary to the Product owner’s manual.

• Costs associated with removal and reinstallation of the Product for repairs, or the removal and

reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with

the Product Owner's manual.

• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air

filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under

this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

59LIMITED WARRANTY

ENGLISH

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

60 LIMITED WARRANTY

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to opto[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial

Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

61LIMITED WARRANTY

ENGLISH

CANADA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER

JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS

ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”

BELOW.

Should your LG Dishwasher ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its

option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This

limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product

distributed, purchased from an authorized retailer and used within Canada, as determined at the sole

discretion of LGECI.

† Main control board is located on the right bottom of the Dishwasher when viewed from the front.

• Replacement products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured, all at the sole discretion of LGECI.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS

EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES

AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT

LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT

AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR

LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR

CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER

NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE

LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR

EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS

OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING

DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR

OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT

EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from

province to province depending on applicable provincial laws. Any term of this Limited Warranty that

negates or varies any implied condition or warranty under provincial law is severable where it conflicts

with such provincial law without affecting the remainder of this warranty’s terms.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty

(60) days from the date of manufacture.)

Dishwasher Extended Component Warranty (Parts Only) (Consumer will be charged

for Labor after One (1) year from the date of purchase.)

Two (2) years from the date of

original retail purchase

Five (5) years from the date of

original retail purchase

Ten (10) years from the date of

original retail purchase

Labor / Parts

(internal/functional parts only) Main control board†, Rack,

Stainless Steel Door Liner, Tub

DD Motor

62 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or

plumbing; or iii) correct unauthorized repairs or installations of the Product;

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service;

• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,

inadequate or interrupted water supply or inadequate supply of air;

• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the

instructions outlined in the Product’s owner’s manual;

• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of God, or any other causes beyond the control of LGECI or the manufacturer;

• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the

Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper

installation or maintenance includes installation or maintenance contrary to the Product’s owner’s

manual;.

• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other

than the intended household purpose/use of the Product, or damage or failure resulting from any water

leakage due to improper installation of the Product;

• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;

• Damage or failure caused by use that is other than normal household use, including, without limitation,

commercial or industrial use, including use in commercial offices or recreational facilities, or as

otherwise outlined in the Product’s owner’s manual;

• Damage or failure caused by the use of any accessories, components or cleaning products, including,

without limitation, water filters, that are not approved/authorized by LGECI;

• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other

damage to the finish of the Product, unless such damage results from defects in materials or

workmanship and is reported to LGECI within one (1) week of delivery of the Products;

• Damage or missing items to any display, open box, refurbished or discounted Product;

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

• Products with original serial numbers that have been removed, altered or cannot be readily determined

at the discretion of LGECI;

• Increases in utility costs and additional utility expenses in any way associated with the Product;

• Any noises associated with normal operation of the Product;

• Replacement of any part that was not originally included with the Product;

• Replacement of light bulbs, filters, fuses or any other consumable parts;

• Costs associated with removal and/or reinstallation of the Product for repairs; and

• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts

covered under this Limited Warranty.

• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150

km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product

is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility

to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,

This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,

or visit our website at http://www.lg.com

63LIMITED WARRANTY

ENGLISH

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING

IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH

BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED

AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING

OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal

Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG

agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must

provide your name, address, and telephone number; identify the product that is the subject of the claim;

and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the

dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding

arbitration in accordance with the procedure set out herein. You and LG both agree that, during the

arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG

will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims

between you and LG only by binding arbitration on an individual basis, unless you opt out as provided

below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the

claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the

arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be

combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More

specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at

law, any dispute between you and LG shall not under any circumstances proceed as part of a class or

representative action. Instead of arbitration, either party may bring an individual action in small claims

court, but that small claims court action may not be brought on a class or representative basis except to

the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to

the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and

expedited basis before a single arbitrator chosen by the parties under the provincial or territorial

commercial arbitration law and rules of the province or territory of your residence. You must also send a

copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20

Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable

provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s

award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues

relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute

are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty

and any disputes between you and LG except to the extent that such law is preempted by or inconsistent

with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,

action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the

courts of the province or territory of your purchase for the resolution of the claim, action, dispute or

controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in

damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any

arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you

prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by

64 LIMITED WARRANTY

considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding

the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an

arbitrator can award them to the same extent that a court would. If the arbitrator finds either the

substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose

(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the

applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as

otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if

LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim

exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-

person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location

available within the province or territory in which you reside unless you and LG both agree to another

location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)

is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent

permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited

Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived

any provision or part of this Limited Warranty.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial

Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this

Limited Warranty and any disputes between you and LG except to the extent that such law is preempted

by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted

for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the

exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the

claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty

and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited

Warranty shall control and govern the rights and obligations of the parties and shall take precedence over

the EULA.

Warranty Exceptions

Poor wash results caused by

debris remaining in the filter. Clean the filter regularly.

65LIMITED WARRANTY

ENGLISH

Poor wash results caused by

improper loading or over stacking:

wash arm won't rotate or soap

dispenser is held closed.

Make certain that no dishes or

utensils are in the path of the

spray arms.

Do not place one dish on top of

another.

Poor drying results caused by lack

of rinse aid.

Use rinse aid or combination

detergent.

Water is not supplied because the

water tap is not turned on.

IE error

Check and turn on the water tap.

Water is not supplied because the

inlet hose is kinked.

IE error

Reinstall the inlet hose.

Not draining because drain hose is

kinked.

OE error

Reinstall the drain hose.

The knockout plug in the garbage

disposal is not removed.

OE error

Remove the plug on the disposal.

The disposal or air gap is blocked

by debris.

OE error

Clean the disposal or the air gap.

Inlet valve and drain hose

connection problem caused by

improper installation.

External leakage

aWater tap

bWater supply hose

Reinstall the hose.

Door movement or closing

compromised by incorrect

leveling.

Adjust the lower front leveling feet

to the required height.

66 LIMITED WARRANTY

No power due to loose connection

of power cord or electrical outlet

problem.

Reconnect the power cord or

repair the electrical outlet.

Pick-up, electrical wiring,

plumbing.

Installation

You will be charged for the

installation.

67Memo

LG Customer Information Center

www.lg.com

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

U.S.A.

1-888-542-2623

CANADA

LG Electronics SDWD24P3 Lg Studio Panel Ready Top Control Dishwasher With Truesteam

Product's Documents

User Manual

Specifications

LG Electronics SDWD24P3 Questions and Answers