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Symptom Solutions
The machine has turned off
• Operating the shredder at the maximum capacity continuously for a
prolonged period of time (more than 2 minutes without stopping)
results in the activation of the automatic motor overload protection.
• Unplug the power cord from the AC outlet and wait at least 40
minutes for the overload protection to reset. Tear or cut off any
excess paper from the top of the shredder.
• Plug the power cord back into the electrical outlet and place the
switch in the “REV” position. Pull the remaining paper out of the
cutters.
• Return the setting to “AUTO”. The shredder is now ready to resume
shredding.
Jammed machine
• Jams may occur if there is an overload of paper (more than 10
sheets at once) or if the paper is not fed squarely into the feed
opening.
• To fix this, change the switch to the “REV” position. Pull the jammed
papers out.
• Put the switch to the “AUTO” position. The shredder is now ready to
resume shredding.
NOTE: For all replacements and repairs that need to be made, contact Royal Sovereign Customer Service at
+1) 800-397-1025
6
TROUBLESHOOTING
NOTE: Do not attempt to repair the shredder yourself.
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