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Frequently Asked Questions
Problem Possible cause and solution
When the machine is
switched on, one of
these messages ap-
pears: Automatic cleaning
could not be carried out.
Start Automatic cleaning
(duration min.) now? Other-
wise Automatic cleaning will
be permanently turned off.
or:
Automatic maintenance
could not be carried out.
Carry out the Automatic
cleaning part of the Auto-
matic maintenance program
(duration min.) now? Other-
wise the Automatic cleaning
part of the Automatic main-
tenance program will be per-
manently turned off
No drinks can be made.
Automatic cleaning could not be carried out five
times.
If you want the coffee machine to continue cleaning
the milk pipework and degreasing the brew unit
automatically:
Make sure that the coffee machine is ready for
automatic maintenance (see “Automatic cleaning
and descaling”).
TapOK to start automatic cleaning.
If you select No to switch automatic cleaning off, you
will have to clean the milk pipework and degrease
the brew unit manually (see “Cleaning and care”). For
this, you will need the cleaning agent for milk
pipework and the tablets for degreasing the brew
unit.
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