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Lexmark MS331DN User Manual
Page 85
Lexmark MS331DN
User's Guide PDF - Page 85
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Contents
Safety information
Conventions
Product statements
Learn about the printer
Finding information about the printer
Finding the printer serial number
Printer configuration
Using the control panel
Understanding the status of the indicator light
Selecting paper
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes
Supported paper types
Supported paper weights
Set up, install, and configure
Selecting a location for the printer
Attaching cables
Installing optional trays
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading trays
Loading the multipurpose feeder
Linking trays
Installing and updating software, drivers, and firmware
Installing the printer software
Adding printers to a computer
Exporting or importing a configuration file
Adding available options in the print driver
Updating firmware
Updating the firmware using the control panel
Updating the firmware using the Embedded Web Server
Networking
Connecting the printer to a Wi-Fi network
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
Configuring Wi-Fi Direct
Connecting a mobile device to the printer
Connecting a computer to the printer
Deactivating the Wi-Fi network
Checking the printer connectivity
Printing the Menu Settings Page
Secure the printer
Locating the security slot
Erasing printer memory
Restoring factory default settings
Statement of Volatility
Print
Printing from a computer
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Printing from a mobile device using Mopria Print Service
Printing from a mobile device using AirPrint
Printing from a mobile device using Wi-Fi Direct®
Configuring confidential jobs
Printing confidential and other held jobs
Printing a font sample list
Placing separator sheets between copies
Canceling a print job
Adjusting toner darkness
Use printer menus
Menu map
Device
Preferences
Eco-Mode
Notifications
Power Management
Anonymous Data Collection
Restore Factory Defaults
Maintenance
Config Menu
Out of Service Erase
About this Printer
Print
Layout
Setup
Quality
PostScript
PCL
Image
Paper
Tray Configuration
Media Configuration
Universal Setup
Media Types
Network/Ports
Network Overview
Wireless
Wi-Fi Direct
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
USB
Restrict external network access
Security
Login Methods
Public
Local Accounts
Certificate Management
Login Restrictions
Confidential Print Setup
Erase Temporary Data Files
Miscellaneous
Reports
Menu Settings Page
Device
Print
Network
Troubleshooting
Maintain the printer
Checking the status of parts and supplies
Configuring supply notifications
Setting up e-mail alerts
Viewing reports
Ordering parts and supplies
Using genuine Lexmark parts and supplies
Ordering a toner cartridge
Ordering an imaging unit
Replacing parts and supplies
Replacing the toner cartridge
Replacing the imaging unit
Replacing the tray
Replacing the pick roller assembly
Replacing the tray separator roller
Resetting the supply usage counters
Cleaning printer parts
Cleaning the printer
Cleaning the pick roller assembly
Saving energy and paper
Configuring the power save mode settings
Conserving supplies
Moving the printer to another location
Shipping the printer
Troubleshoot a problem
Print quality problems
Printing problems
Print quality is poor
Blank or white pages
Dark print
Fine lines are not printed correctly
Folded or wrinkled paper
Gray background
Incorrect margins
Light print
Mottled print and dots
Paper curl
Print crooked or skewed
Solid black pages
Text or images cut off
Toner easily rubs off
Horizontal light bands
Vertical light bands
Vertical white lines
Vertical dark bands
Vertical dark lines or streaks
Vertical dark streaks with print missing
Repeating defects
Print jobs do not print
Slow printing
Job prints from the wrong tray or on the wrong paper
Confidential and other held documents do not print
The printer is not responding
Network connection problems
Cannot open Embedded Web Server
Cannot connect the printer to the Wi-Fi network
Issues with supplies
Replace cartridge, printer region mismatch
Non-Lexmark supply
Clearing jams
Avoiding jams
Identifying jam locations
Paper jam in the standard bin
Paper jam in the multipurpose feeder
Paper jam in trays
Paper jam in the duplex unit
Paper jam in the rear door
Paper feed problems
Envelope seals when printing
Collated printing does not work
Tray linking does not work
Paper frequently jams
Jammed pages are not reprinted
Contacting customer support
Recycle and dispose
Recycling Lexmark products
Recycling Lexmark packaging
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
India E-Waste notice
Product disposal
EU battery directive
Returning Lexmark cartridges for reuse or recycling
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
Innovation, Science and Economic Development Canada
Federal Communications Commission (FCC) compliance information statement
æ¥æ¬ã® VCCI è¦å®
European Community (EC) directives conformity
United Kingdom (UK) conformity
European Community (EC) directives conformity
United Kingdom (UK) conformity
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Index
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Contents
Table of Contents
Search
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Troubleshooting
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3
Open the front door
.
4
R
emove the imaging unit.
5
Close the front door
.
6
R
emove the tray
.
Maintain the printer
85
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File type: PDF
File name: 92010276_ms331dn.pdf
File size: 6.55 MB
File Language: English
Pages: 156
Author: Lexmark
File created: 2023-10-17
Published:
2023-11-10
Updated: 2023-11-10
Download File
Table of Contents
×
Contents
2
Safety information
5
Conventions
5
Product statements
5
Learn about the printer
8
Finding information about the printer
8
Finding the printer serial number
9
Printer configuration
10
Using the control panel
11
Understanding the status of the indicator light
11
Selecting paper
12
Paper guidelines
12
Paper characteristics
12
Unacceptable paper
13
Selecting preprinted forms and letterhead
13
Storing paper
13
Supported paper sizes
14
Supported paper types
16
Supported paper weights
17
Set up, install, and configure
18
Selecting a location for the printer
18
Attaching cables
19
Installing optional trays
19
Loading paper and specialty media
20
Setting the paper size and type
20
Configuring Universal paper settings
20
Loading trays
20
Loading the multipurpose feeder
22
Linking trays
23
Installing and updating software, drivers, and firmware
23
Installing the printer software
23
Adding printers to a computer
24
Exporting or importing a configuration file
25
Adding available options in the print driver
25
Updating firmware
26
Updating the firmware using the control panel
26
Updating the firmware using the Embedded Web Server
27
Networking
27
Connecting the printer to a Wi-Fi network
27
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
28
Configuring Wi-Fi Direct
29
Connecting a mobile device to the printer
29
Connecting a computer to the printer
30
Deactivating the Wi-Fi network
30
Checking the printer connectivity
30
Printing the Menu Settings Page
31
Secure the printer
32
Locating the security slot
32
Erasing printer memory
32
Restoring factory default settings
32
Statement of Volatility
33
Print
34
Printing from a computer
34
Printing from a mobile device
34
Printing from a mobile device using Lexmark Mobile Print
34
Printing from a mobile device using Mopria Print Service
34
Printing from a mobile device using AirPrint
35
Printing from a mobile device using Wi-Fi Direct®
35
Configuring confidential jobs
35
Printing confidential and other held jobs
36
Printing a font sample list
37
Placing separator sheets between copies
37
Canceling a print job
37
Adjusting toner darkness
38
Use printer menus
39
Menu map
39
Device
39
Preferences
39
Eco-Mode
40
Notifications
41
Power Management
42
Anonymous Data Collection
43
Restore Factory Defaults
43
Maintenance
44
Config Menu
44
Out of Service Erase
46
About this Printer
46
Print
46
Layout
46
Setup
48
Quality
48
PostScript
49
PCL
49
Image
51
Paper
51
Tray Configuration
51
Media Configuration
52
Universal Setup
52
Media Types
53
Network/Ports
53
Network Overview
53
Wireless
54
Wi-Fi Direct
56
Ethernet
57
TCP/IP
58
SNMP
59
IPSec
60
802.1x
62
LPD Configuration
62
HTTP/FTP Settings
63
USB
63
Restrict external network access
64
Security
65
Login Methods
65
Public
65
Local Accounts
65
Certificate Management
66
Login Restrictions
66
Confidential Print Setup
67
Erase Temporary Data Files
68
Miscellaneous
68
Reports
68
Menu Settings Page
68
Device
68
Print
69
Network
69
Troubleshooting
69
Maintain the printer
70
Checking the status of parts and supplies
70
Configuring supply notifications
70
Setting up e-mail alerts
70
Viewing reports
71
Ordering parts and supplies
71
Using genuine Lexmark parts and supplies
71
Ordering a toner cartridge
71
Ordering an imaging unit
73
Replacing parts and supplies
74
Replacing the toner cartridge
74
Replacing the imaging unit
76
Replacing the tray
79
Replacing the pick roller assembly
79
Replacing the tray separator roller
83
Resetting the supply usage counters
84
Cleaning printer parts
84
Cleaning the printer
84
Cleaning the pick roller assembly
84
Saving energy and paper
88
Configuring the power save mode settings
88
Conserving supplies
88
Moving the printer to another location
88
Shipping the printer
89
Troubleshoot a problem
90
Print quality problems
90
Printing problems
91
Print quality is poor
91
Blank or white pages
91
Dark print
92
Fine lines are not printed correctly
94
Folded or wrinkled paper
95
Gray background
96
Incorrect margins
98
Light print
98
Mottled print and dots
100
Paper curl
101
Print crooked or skewed
103
Solid black pages
104
Text or images cut off
105
Toner easily rubs off
106
Horizontal light bands
106
Vertical light bands
107
Vertical white lines
108
Vertical dark bands
109
Vertical dark lines or streaks
110
Vertical dark streaks with print missing
111
Repeating defects
112
Print jobs do not print
113
Slow printing
114
Job prints from the wrong tray or on the wrong paper
115
Confidential and other held documents do not print
116
The printer is not responding
117
Network connection problems
119
Cannot open Embedded Web Server
119
Cannot connect the printer to the Wi-Fi network
120
Issues with supplies
121
Replace cartridge, printer region mismatch
121
Non-Lexmark supply
121
Clearing jams
122
Avoiding jams
122
Identifying jam locations
123
Paper jam in the standard bin
124
Paper jam in the multipurpose feeder
125
Paper jam in trays
128
Paper jam in the duplex unit
131
Paper jam in the rear door
134
Paper feed problems
136
Envelope seals when printing
136
Collated printing does not work
137
Tray linking does not work
137
Paper frequently jams
138
Jammed pages are not reprinted
139
Contacting customer support
139
Recycle and dispose
140
Recycling Lexmark products
140
Recycling Lexmark packaging
140
Notices
141
Product information
141
Edition notice
141
GOVERNMENT END USERS
141
Trademarks
142
Licensing notices
142
Noise emission levels
142
Waste from Electrical and Electronic Equipment (WEEE) directive
143
India E-Waste notice
143
Product disposal
143
EU battery directive
143
Returning Lexmark cartridges for reuse or recycling
143
Static sensitivity notice
144
ENERGY STAR
144
Temperature information
144
Laser notice
144
Power consumption
145
Product power consumption
145
Sleep Mode
145
Hibernate Mode
146
Off mode
146
Total energy usage
146
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
146
Regulatory notices for wireless products
146
Modular component notice
146
Exposure to radio frequency radiation
147
Innovation, Science and Economic Development Canada
147
Federal Communications Commission (FCC) compliance information statement
147
æ¥æ¬ã® VCCI è¦å®
148
European Community (EC) directives conformity
148
United Kingdom (UK) conformity
149
European Community (EC) directives conformity
149
United Kingdom (UK) conformity
150
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
150
Index
153
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