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8
TROUBLE SHOOTING
DO NOT attempt to repair the air purifier yourself. If the air purifier continues
to not operate please contact Crane Customer Care: 888-599-0992 or
customer-service@crane-usa.com.
Problem
Solution
If the air purifier does
not operate:
Make sure the intake grill rear door is locked into place.
Ensure that the bottom tab is engaged in slot before
you shut the grill. There is an automatic safety shut off
switch if the intake grill door is not shut completely.
Make sure the air purifier control knob is at LOW, MED
or HIGH.
Make sure the power cord is plugged into power outlet.
If the above solutions do not work please contact Crane
Customer Care.
If the air flow is
reduced:
Make sure that the intake and outlet grills are not
blocked.
If the above solutions do not work please contact Crane
Customer Care.
If blue indicator light
does not illuminate:
Check that the UV light is illuminated by placing the air
purifier in a dark room and if a faint blue illumination is
not visible from the grills, the UV bulb may be burned
out. Please refer to UV Light Replacement in this
instruction manual.
Check to see if the fan is running. The UV light will not
illuminate unless the fan is on.
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