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Other
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Cannot operate the earphones.
• Try turning the power off and on. (After placing once into the charging cradle and waiting for about 15 seconds, take
them out again.) (
l 19)
• Touch sensor operations may be off. For more details, refer to the operating instructions for the “Technics Audio
Connect” app.
The left and right batteries deplete at different rates.
• There may be some difference between left and right due to signal and usage conditions.
Amazon Alexa is not responding.
• Make sure that the Amazon Alexa app is activated.
• Make sure that the voice assistant is set to Amazon Alexa.
• Make sure that data communication is enabled on the mobile device.
• Make sure that the device is paired with the Amazon Alexa app.
Cannot charge the unit.
• Is the USB charging cord connected firmly to the USB terminal of the computer? (l 15)
• Have the earphones been put into the charging cradle correctly? (
l 15)
• If the charging cradle LED (cyan) does not flash even after putting the earphones into the charging cradle, then there
is no charge remaining in the charging cradle battery. First charge the charging cradle.
• Make sure to charge in a room temperature between 10 oC and 35 oC (50 oF to 95 oF).
• Make sure the computer is turned on and is not on standby or sleep mode.
• Is the USB port you are currently using working properly? If your computer has other USB ports, unplug the connector
from its current port and plug it into one of the other ports.
• If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again.
• Is the unit already fully charged? If you are trying to charge and the charging cradle LED goes out soon after starting,
then the charging cradle is fully charged. If the charging cradle LED (cyan) does not blink with the earphones in the
charging cradle when the lid of the charging cradle is opened, then the earphones are fully charged.
• If the charging time and operating time get shorter, the batteries in the earphones and charging cradle may be getting
depleted. (Charging cycles for built-in batteries: about 500 times each)
The earphones or charging cradle get warm during charging.
• The earphones and charging cradle may get warm while charging, but this is normal.
The earphones do not turn on.
• After placing once into the charging cradle and waiting for about 15 seconds, take them out again.
The charging cradle LED does not light or blink even when you open the charging cradle lid.
• There is no charge in the battery. Use the USB charging cord (supplied) to charge. (l 15)
• Take the earphones out of the charging cradle, and after unplugging the USB charging cord, close the lid and leave it
for 3 minutes. Then open the lid of the charging cradle and confirm that the power turns on.
General
Power supply and charging
eah_az60_az40_pnqp1654za_full_eng_s.book 32 ページ ２０２１年９月８日 水曜日 午後３時１７分
The charging cradle LED (red) blinks rapidly.
• The unit are not charged correctly. Unplug the USB charging cord and plug it in again.
If it still blinks red again, refer servicing to qualified service personnel.
The charging cradle LED (cyan) blinks rapidly.
• The earphones are not inserted correctly. Please reinsert the earphones correctly.
• There is dust or droplets of water on the terminals of the earp
hones and charging cradle. Remove dust and water
droplets.
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