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40
Before Calling for Service
Operation
OE
DRAIN PUMP
ERROR
The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The surrounding temperature for installation is below
zero.
• The recommended surrounding temperature for
installation is 5 - 35 ℃.
Symptoms Possible Cause & Solution
Appliance will not
turn on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a
grounded outlet matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power
outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
Appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power
outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
Water leaks. The water container hose or the optional drain hose is not
connected correctly.
• Connect the water container hose or the optional drain
hose correctly.
The door is closed while clothes or foreign substance is
caught in the door.
• Check if clothes or foreign substance is caught in the door
before using the appliance. If water leaks continuously,
contact the LG Electronics Customer Information Centre.
Symptoms Possible Cause & Solution
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